140 results found
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Request for Enhanced Tipping Feature on CLOVER Terminals
We are experiencing an issue with the tipping process on CLOVER terminals when guests use Tourism Vouchers and our restaurant-generated Gift Cards as part of their payment. Currently, guests are prompted to add a tip based on the discounted amount, which can lead to under-tipping on the overall service received.
We propose an enhancement to the tipping workflow:
Tipping on Full Amount: Modify the terminal to prompt guests to first add a tip based on the full amount of the check before any discounts are applied.
Payment Process: After the guest has added their tip, the terminal should then prompt…4 votesinclude merchant setting: pre-discount subtotal for Tip calculations
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4 votes
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Customer Information
I want the ability to have the Customer Information show up under the Orders Tab like it did once before. This is very important for when we want to see who we are delivering to without needing to always print the Order or Payment Receipt.
4 votes -
Fulfillment
Allow orders fulfillment time to last longer than 1 hour. Half of my tabs disappear, when I switch to fulfillment time from order placement time. And a lot of time is wasted keeping receipts in order.
Would be much easier if receipts printed in order from fulfillment time, instead of order place time
4 votesLet user determine length of time (within a day) for "fulfillment" orders fetched
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Clove integration
Wants to be able to add a time frame for items to be available on the online integration
4 votes -
Be able to remove order note for online order
Many merchants want to remove order notes for online orders. You can do this for kiosk, but not for online orders. Many customers putting special request that are normally being charged. Customer are getting free add on.
3 votesThank you for submitting your Idea to UserVoice.
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Assign Default Order type to register
It would be helpful to be able to assign a different default order type to each register rather than having to choose the order type every time. For example, a drive thru register could be set to Drive Thru as a default order type to help minimize mistakes in the kitchen.
3 votesThank you for submitting your Idea to UserVoice.
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Ability to select a modifier multiple times on the Clover Kiosk like you can do on the Clover Station Duo
Ability to select a modifier multiple times on the Clover Kiosk like you can do on the Clover Station Duo.
This is relevant for QSR locations like coffee shops, bubble tea and dessert locations where a modifier can be selected up to 5x times. There can also be 30+ modifiers in these types of QSR locations.
3 votes -
Pop-up Prompts! For double checking or mistake catching!
We would like if there was a way to have pop-up prompts come up before moving on to certain fields like asking the customer count before food ordering or ringing out! This has become important to us to have because by example the restaurant is all you can, missing inputting the customer number count can greatly affect business, what will happen is that the employee will move onto orders or payments with out filling this out, so maybe only one person of a table of six will be charged! So we want prompts that come up just asking to confirm…
3 votes -
Report for Voided Order Ticket After Order Receipt is Printed
For many merchants it is imperative to have a report for each items voided after order receipts are printed.
3 votes -
Turn off order ticket
Please Add The option to turn off the order ticket getting printed when the customer press the button for printing the receipts.
3 votes -
online promo code
Please enable promo code / discount option for customers ordering online. This is must have feature for small restaurant businesses in Canada. Upon have a discussion with your representative, this service seems not being activated in Canada.
3 votes -
Disable Checkout for Dine-In QR Code ordering.
Disable Checkout for Dine-In QR Code ordering. We would like to disable the feature for customers to Checkout for Dine-In QR Code ordering so our servers can process the payment for them. This creates some confusion because we don't know when someone has paid for their tab already.
3 votes -
Flex device for drive thru service
The updated 3Gen Solo device does not feature a tap or apple option like the 2Gen did on the printer. Why not set up the Flex device to have the same capabilities as a Mini device does but used at the drive thru widow? Then we can actually extend the device to the customer to tip and tap right out the window.
3 votes -
Order Online under an individual Guest Tab
Give customers who are sitting in the restaurant the ability to order from their table under their own individual tab. While currently you can order from the table with the print table barcode function, this only allows items to be added to the whole table, and not under each guests individual tab. Sorting the ordered items to the correct guests afterwards would take too much work and would lead to more order mixups, especially as you cannot currently name each guest.
3 votes -
manually entering weight without using scale
My merchant sells food the pound and is using clover with a weight scale, he would like to be able to enter manually the pounds in the clover when he is selling future orders for holidays etc... without actually weighting the product at the time of placing he order. The clover doesn't let him enter the quantity in pounds typed only coming from the weight scale... is this something Clover can do using the weight scale or there is a solution to this issue? Thank you
3 votes -
Quantity Discounts for Mobile Ordering through Happy Hour App
For Online Orders- I want to be able to apply "Happy Hour" deals so that I can do a 2 for 1 discount specifically on a category or item. Please allow Happy Hour to reflect in the Online Ordering ( Clover App ) or for third party apps to contribute to quantity discounts/specials.
Thank you!
3 votes -
Uber eats item notes
Issue: Missing Uber Eats Item Notes in Clover
Problem:
Customer item notes from Uber Eats do not appear in Clover, causing inefficiencies and forcing merchants to disable notes.3 votes -
Print Bill directly from Register App for CSR Clients
Merchants who are using CSR plan would like to eliminate the lengthy process of getting to print bill especially when they are busy. Can you please add that feature to the Register App so merchant can print bill right from register instead of going to Orders>Reissue Receipt>Print Bill? Thank you.
3 votes -
Order Inspector App to Support Clover Kiosk and Clover Flex
The app made by Clover, called Order Inspector, does NOT support the Clover Kiosk or the Clover Flex. We are asking Clover to make Order Inspector available on the Clover Kiosk and the Clover Flex that are widely used devices.
This is the only App made by Clover, available on the Clover App Marketplace that allows you to view, print and email a report of all orders for your own records or for external auditors. This report shows all orders created from that Clover device (including payments) on the current day and can be printed to your receipt printer or…
3 votes
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