417 results found
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Online ordering Printer Options
I am needing to be able to turn the printer option off when each order comes through online. I don't need each order printed since to me that is a waste of paper and for my business we look each order up in our system. We don't need the paper version printed. (i'm not a restaurant)
Also, I don't need to allow customers to schedule a pickup time/day. Is there a way to hide that feature or turn it off?
2 votes -
failed payments
There needs to be a report for failed recurring payments. How are we supposed to know if a payment has failed without a report?
4 votes -
allow Business Name is API Interface
We have business for customers we want to retrieve. Right now we can only get FirstName LastName which isn't useful for businesses.
1 vote -
Allow to copy product images when duplicating item.
It would be nice if an image can be duplicated along with item details. xxxxx does this with a set of check boxes that show up when you select "duplicate" .
1 voteThank you for submitting your Idea to UserVoice.
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Clover Gift Card App
Enhancement for Clover Gift Card App --
When setting up the Clover Gift Card App, enable on-screen prompts for the user so that it prevents them from setting up a secondary gift card entitlement number, causing unnecessary impact to the user. Potential probing prompts on screen, such as:
Do you already have a Gift Card Entitlement Number?
- If so, enter here ____ - then it would allow user to enter entitlement number, syncing and chaining the location to all other locations which share the same entitlement number
Do you plan to use gift cards at other locations?
- if yes: prompt…
3 votesThank you for your suggestion, we may consider this for the future.
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Accounting sync should include daily merchant fee as separate line item
When the accounting sync is turned on, QBO receives a daily journal entry with sales, sales tax, tips/gratuity and the offset is cash/credit card payments. Clover needs to add a line item for Merchant Fees. The total bank deposit does not tie to the accounting sync because the merchant fees are not included. The bank deposit for the day is total credit card payments received less merchant fees. It would be great to see the merchant fees synced with QBO.
5 votes -
COLO tip setting option
Clover Online Ordering needs its own tip suggestion control. Currently, it follows the tip settings for in-store Station. Many businesses would like the ability to set different tip suggestions or even turn off tipping for pickup orders.
2 votes -
Option to select a saved email to send the receipt to after a transaction
After we process a payment, there should be an option to select a main email accounts to send the payment receipt. At the moment, we have to manually type in the email account each time we want to send the receipt to our email.
This will save time and also reduce error by not needing to manually type in the email for most transactions.
3 votes -
Have a more efficient Start/End shift for employees. “Starting day count”
Have a more efficient Start/End shift for employees. “Starting day count”
11 votesThank you for submitting your Idea to UserVoice.
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upload tax rate file
A way to upload a file for tax rates would be beneficial for the VT merchants that have to manually choose tax rates based on where they are shipping goods. Right now each tax rate has to be manually uploaded if they do not have items.
2 votes -
Hyper Link to Tax Removed- applicable sales
In the Tax Report, could you please Hyper-link the Tax Removed-applicable Sales amount. We would like to see the transactions where the taxes were removed,
4 votes -
exporting transactions
Would be nice if it included everything when you export reports. Example the ship to address for sales tax use. At the moment we have to go back into the transaction to get the address and put it in manually.
1 vote -
2 votes
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Add Discount Button(s) to Payment Screen
Include Discount Button(s) on Payment Screen (rather than having to choose it on order screen). Guests do not usually present discount cards until the payment process, so we find cashiers having to back out, click the discount pull-down, then choose a discount. Having up to 2 discounts and a third button that links to existing discount pop-up) would save time and effort.
Having up to 3 discount buttons would be great!
2 votes -
Allow us to customize our register items
I would to display the register items in order of most frequently sold items rather than alphebetically.
3 votes -
Keep Order history saved on the device longer than 30 days
Any data older than 30 days is no longer stored on the Clover POS device, forcing users to access a computer for this information. This change impacts business operations by requiring additional equipment that was previously unnecessary, leading to a negative customer experience. I expect this issue to become more significant in the retail environment as we approach the holiday season when returns over 30 days are more common. Additionally, we can no longer search by a customer's last name, nor can we see if they received a discount or used reward points, which affects merchant profit margins.
19 votes -
If an item is used more like a category on an online menu, there should be no price or the option to add a range of prices
most of my menu items have 3 sizes/prices. To save room, I have the item listed, and clicking the item reveals the sizes and prices. This is fine. My issue, is that the item itself shows a price of $0.00. That's confusing and embarrassing. I suggest that if a price is set to $0.00, the price should not show at all. I have several items, so to save space and lots of customer scrolling to find their items they want, this system works best for our online menu. i don't want to have to triple the size of my online…
2 votes -
ebt
No Cash Option for EBT
We would like a way to make it so the merchant can shut off the "cash" option for EBT/SNAP benefits when checking out a customer.4 votes -
Inventory Management
When entering stock quantities, the staff is able to add more than the amount stocked to check...why? Isn't that the entire reason for adding the stocked quantity?
3 votes -
Customers app direct link
There was an option within an order that would take you directly to the customer's profile (marked by a blue box with a pencil inside of it, just below the employee's name that was taking the order). Can you please add that back in? I noticed it missing about 8 days ago. I thought it was a setting on my end, but it was due to a software update.
1 vote
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