387 results found
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Partial Payments on Invoices
It would be great to add the ability for partial payments to be made on an invoice with a toggle to enable or disable per invoice. This option is crucial for invoices that require a deposit then full payment due at time of service/delivery.
1 voteThank you for submitting your Idea to UserVoice.
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CUSTOMER INFO WINDOW
Currently, when an order is completed and "Pay" is selected, Clover immediately opens the payment screen. To add a customer's name or phone number, staff must go through additional steps, which slows down the checkout process.
Request: Before displaying the payment options (Cash/Card), show a simple pop-up with fields for:
Customer Name
Phone Number
Skip Button
This would make customer information collection much faster and more efficient, especially during busy periods.1 voteThank you for submitting your Idea to UserVoice.
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Disputes
We have multiple owners in our business but only the 1 email account can access Disputes. This should be available to all Admins if we can only have 1 email associated to Owners.
1 voteThank you for submitting your Idea to UserVoice.
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Alphabetize items in Inventory
I have over 800 bolts of fabric, 15 machines and hundred of notions/patterns. While they are in categories, if I need to add a replacement to my fabric , I have to scroll through all 800 bolts to find what I want. Please enable Inventory under the different categories to be placed into alphabetical order. I would also recommend the categories be alphabetized. At times my zebra won't pick up bar codes so then I need to go through everything to find something. Please, Please make my life easier!
1 voteThank you for submitting your Idea to UserVoice.
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Bulk Delete
Please make an option to Bulk Edit > Delete from within a category and subcategories. Currently we have to delete each individual item from within the item profile. Extremely time consuming. Bulk deleting items from within a category only deletes them from the category, leaving them uncategorized and lost in the abyss of a large inventory. We need to be able to delete items within a category from the entire inventory, not just from a category/subcategory.
5 votesThank you for submitting your Idea to UserVoice.
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1 vote
Thank you for submitting your Idea to UserVoice.
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Add Item Details - Improve User Interface
This set of screens is very inefficient. The old version was much better. It feels like a entry level programmer with no user experience code it.
Issues:
1) A recent bug - the right hand scroll bar has disappeared so there is no quick way to get to the bottom of the screen where Product Code (UPC) and Sku available. Must mouse scroll to get to any field.
2) There is a lot of wasted space as features not used are defaulted to expanded versus be defaulted to collapsed. Either default each section (taxes and fee, Modifier groups, Categories, etc.…1 voteThank you for submitting your Idea to UserVoice.
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Inventory Item List - Allow and save custom Columns List
For my retail business, the default list of columns isn't useful and since the system times out every 15 minutes, we must frequently reset the column list or drill into the detailed item update (which is VERY inefficient). Since this app is targeted to retail, it is surprising Product code (UPC) and SKU weren't part of the default column list design. (feels like a hold over from the Clover restaurant focus)
2 votesThank you for submitting your Idea to UserVoice.
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Decimal Quantity for Custom Items
We sell gallons of fuel/gas, and weighted items that require the option to input decimals. I wish we could do this with a custom item as well, and not just items in the inventory. Currently, it only allows you to sell whole numbers.
1 vote -
Gift Receipt and Transaction History and Automatic Stock Count
I am requesting a 'gift receipt' option please for a customer who wants the amount hidden on a second receipt because the item is a gift. Two Clover employees I spoke to have never heard of this.
I am requesting please a longer transaction history beyond 30 days. This allows the flow on an inquiry from customer to staff to move quickly and efficiently. My staff should not have to pause to look at there phone or laptop or tablet to go to the website to find a transaction beyond 30 days.
I am asking please, when 'adding an item'…
1 voteThank you for submitting your Idea to UserVoice.
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Delivery option (Canada) for Retail Growth Website
Delivery option (Canada) for Retail Growth Website
Ability to select Pickup or Delivery while placing an order with the auto addition of a Delivery Fee if delivery is selected
1 voteThank you for submitting your Idea to UserVoice.
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Add the new Clover Estimates to Invoicing Feature on our Clover Flex devices to complete the need for mobile features
Please add the new "Clover Estimates to Invoicing" Feature on our Clover Flex devices to complete the need for mobile features out in the field. I used to demo a couple Invoicing apps on Flex and this was such a great feature. Is that already on the roadmap, and if so, when might we expect it? Thank you!
1 voteThank you for submitting your Idea to UserVoice.
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Shipping Labels & Delivery UPS, USPS, Fedex by SPS
For the retail SaaS it would be great to include or offer shipping options. There is an app solution in our app market called Shipping Labels & Delivery UPS, USPS, Fedex by SPS that does it all.
1 voteThank you for submitting your Idea to UserVoice.
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Check Gift Card Balances on the Gift Cards Dashboard
It would be extremely helpful for the clover gift cards dashboard to be able search a specific gift card number to check its activation, purchase history, and current balances. This feature is currently available on the device but it does give much more than just the current balance available.
Right now in order to find a specific gift card and see if the gift card has made any purchase we have to find the individual daily promo details reports and its very cumbersome to find the information.
A more streamlined gift card number search feature would be extremely helpful especially…
1 voteThank you for submitting your Idea to UserVoice.
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Bulk edit
In the Item section, you can’t change the cost in Bulk Edit or Edit; you have to open the actual item to update the cost, which is time-consuming. It would be great to have the option to change the category and modifier directly in Edit as well, instead of having to use Bulk Edit.
2 votesThank you for submitting your Idea to UserVoice.
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Sales reporting
We are in need of a way to look at the sales report for a specific item, company, and group of items. Maybe this could be easily resolved with a search function in reporting - showing past orders, stock quantity, and number sold. It would also be very beneficial for this information to have a time stamp, for we are a business that relies on seasonal items and sales.
1 voteThank you for submitting your Idea to UserVoice.
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Drafts for Invoicing
We type invoices for landscaping, and something that would be helpful would be the ability to save an invoice as a draft. I am constantly pulled away from the computer due to customers, and it is difficult to type a full invoice in a timely manner. Plants are also subject to change, which makes preparing invoices impossible, since there is no draft and editing feature.
1 voteThank you for submitting your Idea to UserVoice.
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Match screen rotation behavior on Android to the device settings.
Match screen rotation behavior on Android to the device settings. At this time, Clover Go app always works in Landscape mode even when device is set to rotate the screen between landscape and portrait. This is extremely inconvenient for field workers as on-screen keyboard obscures input fields for payment. Observed on Samsung Tab Active 5.
1 voteThank you for submitting your Idea to UserVoice.
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Merchant would like to have a house accounts option
Since Clover does not offer a built-in house accounts feature, the merchant must rely on third-party applications. House accounts allow customers to prepay funds and have purchases deducted from their balance each time they visit.
2 votesThank you for submitting your Idea to UserVoice.
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Subcategory
The new Subcategory feature is great for organizing our gift shop items, but it's biggest downfall is that you are NOT able to access, edit, or add to Subcategories within the Inventory app on the POS terminals or handheld devices. This makes it very difficult to enter new items that we want to place into a Subcategory, especially if they have an already existing barcode that we want to include with the item when creating. It is tedious to scan the item, create the item, then have to go back into the Dashboard on the computer to add the item…
11 votes
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