385 results found
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Order History/ Transactions- show all completed/void/incomplete on 1 page
on the new PO update you have separate tabs for different transactions on top (Payments, Refunds, Manual Refunds, Voids, Authorizations) in the Transactions menu under Sales Activity. I would like the first default page to show all attempts of Transactions completed or otherwise to better read at a glance if a void was made immediately after or same customer attempting multiple cards etc.
1 voteThank you for submitting your Idea to UserVoice.
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Stock Auto Tracking
Stock Tracking Setting should auto apply to newly added items.
We have the 'Track Stock' setting turned on, yet when a new item is added, the user has to select 'Automatically Manage Availability' instead of it defaulting to ON.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to see receipt number on transaction report
With the old dashboard I was able to keep a check on activity on each of our Clover Flex as I could identify the actual Receipt Number for each sale and each machine. With the new dashboard, there is no accountability for each sale by way of continuous Receipt number in the Transactions or Orders online reports. This leaves a serious loophole where staff fraud can go undetected. The lack of this information is sufficient for us to consider seeking an alternative POS
1 voteThank you for submitting your Idea to UserVoice.
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Welcome text to new merchants
ALL NEW MERCHANT ACCOUNTS - Text Alerts to Merchant after Approval (Congrats) - Merchant ID, Shipping Details/ Tracking, Activation Status, etc
1 voteThank you for submitting your Idea to UserVoice.
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Custom Inventory Fields
As a retail wine & spirits shop owner, I want to have searchable data fields on inventory items so that I can find similar products for customers.
I'll know this is done when:
- I can add custom fields to inventory items
- Fields available are drop down, text, numeric, date/time, radio button
- I can search these fields
Scenario: customer asks for a wine with monestrell grape - I add custom field "grape" to inventory and can search "monestrell" to find all our wines in stock with monestrell.
Custom fields feels like something that should be standard for the "#1 POS Provider".
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1 voteThank you for submitting your Idea to UserVoice.
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Bring Custom Modifiers back to Line Items
Line items has displayed custom modifiers for years until a recent update. This is entirely how i track what has sold so I can create a report for multiple individual vendors. Custom Modifiers do not show up in exportable reports. It is imperative to my business that I be able to access this information! Without it, the Clover System isnot very useful to me at all!
1 voteThank you for submitting your Idea to UserVoice.
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Sales Tax Report UI needs improvement
In the Sales Tax report - there should be a way that you can click on each category to see what sales are in it. We currently have 2 "No Tax" categories and one "Tax Removed" category. We only have ONE "No Tax" category set up so why are TWO showing up on our Sales Tax report. The State isn't going to care that our POS system isn't reporting correctly if they audit us!
1 voteThank you for submitting your Idea to UserVoice.
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Ability to hide former employees
We would like the ability to hide former employees, so they no longer show up on filter lists with current employees. This would shorten the list of names we have to scroll through in order to find active users. (Currently, the option is to delete former employees, but we need to retain their sales information and activity.)
1 voteThank you for submitting your Idea to UserVoice.
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Taxes or Fees Missing from Transaction Screen
When choosing Sales Activity-Transactions the title of Taxes and Fee are missing. In order to see if an order is exempt of tax, I need to click 3 other options in order to see if it is exempt. Tax/Fees need to be displayed as I make a report from this field in order to add daily cash and credit card transactions.
1 voteThank you for submitting your Idea to UserVoice.
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Transaction Receipt Inaccessiblilty
Transaction receipts are no longer viewable in a new window for clear printing, UNLESS first emailed to oneself and then clicking the link to view full receipt through the email. Please put back the payment receipt/customer receipt links under Transactions.
1 vote -
Desktop Easy Label
We would like to access the Easy Label app through the Clover desktop, rather than being limited to the pocket readers or the main POS systems. It is extremely limited in our small store with such a large inventory to be limited to these four devices.
5 votesThank you for submitting your Idea to UserVoice.
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Employee History Removing Credit Cards
It would be helpful if in the Employee report to see if saved credit card number are being deleted/removed. There is no history on the website that tacks edits to a customer account. Being able to see who entered the information and who made an edit will help see what is being done on the website.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to see tax status on each transaction in reports
It is crucial that I be able to see each transaction and if they are taxed or non-taxed.
1 voteThank you for submitting your Idea to UserVoice.
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Updating Rewards For Customer From POS versus Dashboard
Currently the only location where points can be adjusted is via the Dashboard. That capability should be prioritized to the POS. It is a major friction point to have to log into the Dashboard to adjust Rewards Points when it could have been done from the POS.
1 voteThank you for submitting your Idea to UserVoice.
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Bring back showing item transactions as they occur
Bring back showing item transactions as they occur. We could see if the agent was ringing up the correct item before. Now it is just grouped
1 voteThank you for submitting your Idea to UserVoice.
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New WebLayout
The new clover webdesign for merchants is terrible. What could be done in a few simple clicks now requires drop down menus and the page views aren't use friendly at all. PlEase go back to the drawing board.
6 votesWe have started rolling out changes to the UI based on feedback from all of you. Thank you so much and continue to see more changes coming soon.
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Ability to send invoices from a Clover device
ABILITY TO SEND INVOICES DIRECTLY FROM CLOVER DEVICE.
2 votesThank you for submitting your Idea to UserVoice.
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Compact Needs
Need for partial refunds.
Need for bypass surcharge.
Need for the ability to pull daily reports from a Clover compact.
Need for the ability to close a Compact and receive a report from only that terminal with a report and not event other terminals in that office.4 votesThank you for submitting your Idea to UserVoice.
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Ability to import invoices / inventory
While inventory can be imported, the functionality is limited to a spreadsheet.
What would be really cool is the ability to import invoices / inventory via a photo or an upload of an invoice and have it import.
Something along the lines of an AI Invoice / Inventory builder. A concept similar to the AI Menu builder in the restaurant vertical.
1 voteThank you for submitting your Idea to UserVoice.
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Display Weight of Products Sold
Displaying weight of products sold, not just quantity for meats and items sold by the pound. All of the selling by weight online, etc that are mentioned absolutely need to be implemented for all of the deli's and meat markets ASAP.
1 voteThank you for submitting your Idea to UserVoice.
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