351 results found
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rewards no longer available
Your marketing dept took the awards program away from me without warning. They say it is because my business code is retail cigars. Clover should not be the social police. A liquor store across the street from me has clover rewards and sales cigars! In fact if you search for cigars on the clover mobile app, many cigar retailers still show up. But no longer me. It is not fair to take away a great program because someone in Clover marketing does not like tobacco. Stick to making great POS systems and but out of social engineering. Allowing some cigars…
1 vote -
Alternate field now missing.
I am not a restaurant but I have been using the "alternate name" field for over 7. years and not on the restaurant plan. Suddenly that "alternate name" field is missing. I have a lot of key information in that field. I use it for part numbers and other descriptors for over seven years now. Removing that field from an existing plan without checking how it may impact customers, was short sided. Please bring it back to the other plans. I can still search for info in that field but cannot edit. What happened? Please had that field back.
1 voteThank you for submitting your Idea to UserVoice.
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Allow Assigment of Sales Tax per Customer
We do deliveries to cities with different sales tax rates. Please add a way to assign a tax rate per customer.
2 votesThank you for submitting your Idea to UserVoice.
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Being able to Attach Discounts to Categories
It would be very helpful and save time if we could attach discounts to categories, so that when we ring up customers, the different categories, that have different sale prices will just automatically be applied instead of having to click on each item and apply a discount. Which is time-consuming.
1 voteThank you for submitting your Idea to UserVoice.
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Increase number of digits allowed when selling a "Per Unit" item
While doing an itemized invoice on the Dashboard, I am unable to enter any amount greater than 100 for items that are saved as "Per Unit". For example, I want to sell 1200 square feet of an item that is aleady saved as "Per Unit" and the "item unit" is set to "sf". I am able to do it on the Register.
1 voteThank you for submitting your Idea to UserVoice.
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Customer Reports!
I can't believe you don't have reports on customers at all. Even my old out-dated POS had these reports. I need to see who my top-spending customers are, and it would also be helpful to see what they are purchasing. There is no information on any of this. We are supposed to be reaching out to our customers but we cannot even see who spends the most and what they are buying. This is ridiculous, should be a part of basic reporting!
1 vote -
Tagging Customers as Tax Exempt or a Specific Discount
We have multiple customers that are tax exempt and some that receive an automatic discount with each purchase. Other than putting it in as a NOTE in the customer information, there is no way to designate these as options for these customers and they are often forgotten. This seems like a very easy thing to do. We just need to be able to mark certain customers to automatically apply tax-exemption and/or a specific discount each time we enter a transaction. If it needs to be manually removed, that is much easier than remembering to manually add it EVERY time we…
1 voteThank you for submitting your Idea to UserVoice.
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Discount Stacking
please provide a setting that automatic safeguards employees from accidentally stacking outside discounts to an order. For example we have a reward system that we use, and that system will periodically send out a $5 off coupon for their birthday. What I'm looking for is a way that clover can detect multiple outside discounts (birthday coupon, military, etc.) to the same ticket. As a SMALL BUSINESS, IT HURTS WHEN A CUSTOMER COMES IN AND TRIES TO STACK 2-3 DIFFERENT DISCOUNTS AND STILL WANT THE IN-STORE ADVERTISED SPECIAL WE HAVE GOING ON. I KNOW THE EASY ANSWER IS "TRAIN YOUR EMPLOYEES…
1 voteThank you for submitting your Idea to UserVoice.
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Stop the de-alphabetization of items in a Category when deleted on the POS.
Made the mistake of deleting items I no longer have in my inventory from a Category on the POS. This Category has almost 1,000 items. Since everything needs to be manually entered and alphabetized, I wanted to make it easier when adding new items to this category by deleting items I no longer have in inventory. Upon doing so, all the items within this category de-alphabetized!! This is 4 YEARS of inventory no longer in alphabetical order. If items cannot be deleted from a Category on the POS without this catastrophic event occuring ,there should be some type of a…
1 voteThank you for submitting your Idea to UserVoice.
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Bring back the ability to uncheck "All Categories" in the item sales reporting!
I have around 100 categories that I need to reference sales reports on and it used to be that I could go to the drop down and uncheck "All Categories" and then select the one I needed. Removing that option now means that I have to uncheck a hundred categories to isolate the one. Please replace the ability to uncheck all!
2 votesThank you for submitting your Idea to UserVoice.
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Restore "Un-Select" All Labels for Items Report
The latest update no longer allows users to run single label item sales reports without manually unselecting every other label for every report. We have 73 labels and need to run individual reports for them every month, so deselecting 72 labels 73 times a month is just impossible-- particularly because the selection dropdown resets after every click. Please restore this option ASAP.
1 voteThank you for submitting your Idea to UserVoice.
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SKU specific Discounts
Allow SKU assignment of certain discounts - discounts can ONLY be applied to items matching the SKUs allowed.
1 voteThank you for submitting your Idea to UserVoice.
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Modifier with Negative Price
Please allow modifiers to include a negative price (removal of items specific = -$$ to original item)
1 voteThank you for submitting your Idea to UserVoice.
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inventory
The Clover Software really should take a priority on helping retailers with the inventory management>export>reporting features. If you all are not able to enhance this area you should really not market yourself as a solution for retailers. The fact that you can't 1. See current items in stock only, not all entries you have ever had 2. Ability to see in and out of when you add things to inventory 3. The Item export report is TERRIBLE and the column headers are not even accurate ie- Revenue detail comes through on the label column and with the latest changes the…
3 votesThank you for submitting your Idea to UserVoice.
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Item sales reporting- fix Categories tab
In item sales reporting, when looking at Categories, please fix the All Categories checkbox to allow to select and DE-select all. It currently only allows you to select all and manually de-select categories. It would be easier if it worked to select and de-select all as an option when you have more than 50-100+ categories for retail.
6 votesThis is being worked on and will be updated early next month.
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Pin entry
We would like the option to not allow the customer to bypass the PIN entry so that they cannot do a chageback.
1 voteThank you for submitting your Idea to UserVoice.
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Website Domain
It would be great when building a website with Clover to be able to use our own domain vs using subdomain with .cloveronline.com in the website address.
2 votesThank you for submitting your Idea to UserVoice.
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deposit report
I use a third party gateway to process external payments through a payment portal. In the itemized entries on deposits report the report doesn't equal to the amount transferred to the bank. The amount transferred is greater than the itemized total. This because there is no accounting for the external payments received from the gateway on that particular day. The report has other payments, but it shows a zero dollar amount. I have to reconcile this manually. The batch close out doesn't show any external payments either. Please consider adding in payments received from a 3rd party gateway. Thank you.
1 vote -
Test Mode on Mini
The Clover Mini does not have a test mode for the register. We are unable to run tests in the register application. Please add this feature.
1 voteThank you for submitting your Idea to UserVoice.
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Option to extend Expiration on promo
I would like the promo feature to be more user friendly by allowing us to extend the expiration date before the promo ends. I would also like customers to be able to scan the coupon on their side on the mini and not have to hand their phone to staff.
1 voteThank you for submitting your Idea to UserVoice.
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