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← Clover UserVoice

Retail

Welcome to the Clover Retail Forum.  You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

Categories

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Merchants on the Retail Growth SaaS plan submit your Ideas here. Please use the Payments Forum for all payment related Ideas.

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188 results found

  1. Delivery for Growth Retail eCommerce Platform

    For the Clover Subscription "Growth Retail" we need the option to include delivery so products can be shipped to the customer's location instead being picked up at the location. Similar to xxxxx eCommerce delivery.

    2 votes
    0 comments  ·  Website  ·  Admin →
    How important is this to you?

  2. Being able to refund $0 transactions for inventory reporting

    Being able to refund $0 transactions. We give out 1st-8th place medals and we use Clover to track the inventory on the 200,000+ medals we have. We use this data for Grant Reporting as well. Not being able to simply refund the transaction due to an error, greatly creates a manual task as the only option is to add manually add these back to inventory.

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  3. Barcode Label Printing

    The new Retail Growth Plan has "Printer Labels" within the Inventory, and it is confusing for retailers that want to print barcode labels. Please update the plan to change the verbiage and/or to enable merchants to print barcodes/labels for retail.

    3 votes
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  4. Can you PLEASE add back the feature of being able to edit inventory from the main search page!

    Can you PLEASE add back the feature of being able to edit inventory from the main search page, instead of having to drill down and 3 more clicks?

    0 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  5. transactions of every single item

    I would like to see every single sale that was made with an item. for example, you go to inventory, pick an item and get a list of all sales, with dates and prices. Ideal would be if you can also go from this sale to the transaction, to see the customer. Also when in orders or transactions I would love to click on the items there, to see it in inventory. hey, we're in the 21th century, that's no rocket science for a modern system and statistics is what makes a good inventory software!

    8 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  6. Store Credit for Refund option

    When performing a refund, the only option is to select payment form for the refund to return to. As a small nonprofit boutique, we'd like an option to select store credit so we can be guaranteed to keep the sale.

    4 votes
    1 comment  ·  Engagement  ·  Admin →
    How important is this to you?

  7. Weighted Items with decimals

    Team, The new dashboard version removed adding inventory with decimal places. I buy and sell an item that is by weight and not in exact whole numbers. Please allow adding and removing inventory with decimal places.

    3 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  8. pos preview on computer

    I would like to preview the pos system via my computer so i can update the interface at home and don't have to wait until after business hours

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  9. longer cable for Clover Duo for use in grocery stores with checkout lanes

    The Clover Duo version 2 is incompatible with usage at grocery stores with belted checkout lanes.

    If you picture the set up, as the cashier you have the workstation in front of you, and the customer facing device to your left. With a 1.5M cable, you cannot get to from where the register stand is to where the customer facing payment device on any belted checkout lane.

    With the Duo version 1 I found a work around, but the way the cabling is set up for the version 2, you cant jockey the cables around to make it work.

    As…

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  10. scheduled order has no pickup time field

    both "Gets a list of orders" and "Get a single order" not carry pickup time stamp.

    not inside orderType either.

    please add this field

    1 vote
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  11. Clover rewards program

    We have been using the Clover rewards program for almost a year now. If a customer has a certain amount of points, say 1000 or more, and they decide to redeem a part or all, there is no option to do that. The option that is presently available is that they can only redeem 50 points out of the total. Eventually, with this method, they will keep accumulating more points without being able to benefit from it. Hence, implementing a feature that allows the customer to redeem part or all of their points at their discretion would be practical and…

    2 votes
    0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  12. Invoices with rebate

    It's impossible to send an invoice to our customers if a "rebate" is included in it. We only do business with invoices to our buyers, and I would like to create a rebate for some of our preferred customers or our employees... I do not wish ta create a list of items in wich I would have 3 identical items with 3 differents prices...
    Please program the virtual dashboard so this would be possible.
    Thank you

    1 vote
    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?

  13. Tax Inclusive Items

    I would like a way to price items including tax. My example is I charge $4.50 for an item "including tax". Our sales tax is 6%. If I set the price for 4.24 w/.25 tax, it comes to 4.49. If I set price for 4.25 w/.26, tax it comes to 4.51. Is there a way to do that or possibly in the future? Thanks!

    2 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  14. Itemized reports for each QR code

    We would like a way to run a sales report for each QR code or payment link that we make so we can see a total amount of sales for each thing.

    2 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  15. ability to stay on item while editing, new update requires you research

    please reinstate the ability to edit an item or group of similar items with out requiring to re-search each time you save. new update changed this, before item would stay available to updates on similar items. new update resets the inventory field when saved and requires you to search for similar items again

    1 vote
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  16. Device settings

    Clover Dashboard settings should be mirrored on the Clover Devices.

    An admin should be able to make changes to all device settings from the device or from the dashboard.

    You should not have to log into the dashboard to make device setting change.

    1 vote
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  17. inventory update

    Hi please update inventory Stock count section we can't update inventory

    4 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  18. Restocking Fee

    There needs to be an option to add a restocking fee on some return items for retail.

    1 vote
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  19. Combined Reporting

    On Clover.com, in the Sales Activity > Transactions section, Payments, Voids, Manual Refunds, Refunds and Authorizations are all broken up into seperate sections. For reconciliation purposes, my merchant is manually exporting Payments, then Refunds, then Voids and stitching those three exports together. Hoping that these broken up sections will all be better integrated into a single section in the future. This is also a gap between Payeezy and Clover. Payeezy put all the various transaction types into a single screen, and exportable report.

    4 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  20. Show the photos for the items on the Due.

    Please make the items on the Due shows the photos which makes it much much easier and faster to navigate the menu for the staff

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
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