168 results found
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Show employee nickname on receipts
Clover dashboard asks for "full name" and "nickname" and states directly underneath that line that the "nicknames will be printed on receipts," but that isn't the case. To protect our staff we need the Nicknames function to actually work.
1 voteThank you for submitting your Idea to UserVoice.
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)Not able to put discount for all customers who order online .2) send the order from your phone or comp and sent to pos
1)Not able to put discount for all customers who order online .2) send the order from your phone or comp and sent to pos
2 votesThank you for submitting your Idea to UserVoice.
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Order Receipt prices
All Devices including duo,mini,flex. It would help a lot if the order receipt printed out with the items price, as of right now when you make an order and sve it the receipt prints out with all the info except the price of the items.
1 voteThank you for submitting your Idea to UserVoice.
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Online ordering Printer Options
I am needing to be able to turn the printer option off when each order comes through online. I don't need each order printed since to me that is a waste of paper and for my business we look each order up in our system. We don't need the paper version printed. (i'm not a restaurant)
Also, I don't need to allow customers to schedule a pickup time/day. Is there a way to hide that feature or turn it off?
1 voteThank you for submitting your Idea to UserVoice.
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failed payments
There needs to be a report for failed recurring payments. How are we supposed to know if a payment has failed without a report?
2 votesThank you for submitting your Idea to UserVoice.
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allow Business Name is API Interface
We have business for customers we want to retrieve. Right now we can only get FirstName LastName which isn't useful for businesses.
1 voteThank you for submitting your Idea to UserVoice.
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Allow to copy product images when duplicating item.
It would be nice if an image can be duplicated along with item details. xxxxx does this with a set of check boxes that show up when you select "duplicate" .
1 voteThank you for submitting your Idea to UserVoice.
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Clover Gift Card App
Enhancement for Clover Gift Card App --
When setting up the Clover Gift Card App, enable on-screen prompts for the user so that it prevents them from setting up a secondary gift card entitlement number, causing unnecessary impact to the user. Potential probing prompts on screen, such as:
Do you already have a Gift Card Entitlement Number?
- If so, enter here ____ - then it would allow user to enter entitlement number, syncing and chaining the location to all other locations which share the same entitlement number
Do you plan to use gift cards at other locations?
- if yes: prompt…
3 votesThank you for submitting your Idea to UserVoice.
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Accounting sync should include daily merchant fee as separate line item
When the accounting sync is turned on, QBO receives a daily journal entry with sales, sales tax, tips/gratuity and the offset is cash/credit card payments. Clover needs to add a line item for Merchant Fees. The total bank deposit does not tie to the accounting sync because the merchant fees are not included. The bank deposit for the day is total credit card payments received less merchant fees. It would be great to see the merchant fees synced with QBO.
3 votesThank you for submitting your Idea to UserVoice.
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COLO tip setting option
Clover Online Ordering needs its own tip suggestion control. Currently, it follows the tip settings for in-store Station. Many businesses would like the ability to set different tip suggestions or even turn off tipping for pickup orders.
1 voteThank you for submitting your Idea to UserVoice.
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Option to select a saved email to send the receipt to after a transaction
After we process a payment, there should be an option to select a main email accounts to send the payment receipt. At the moment, we have to manually type in the email account each time we want to send the receipt to our email.
This will save time and also reduce error by not needing to manually type in the email for most transactions.
1 voteThank you for submitting your Idea to UserVoice.
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Have a more efficient Start/End shift for employees. “Starting day count”
Have a more efficient Start/End shift for employees. “Starting day count”
5 votesThank you for submitting your Idea to UserVoice.
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upload tax rate file
A way to upload a file for tax rates would be beneficial for the VT merchants that have to manually choose tax rates based on where they are shipping goods. Right now each tax rate has to be manually uploaded if they do not have items.
1 voteThank you for submitting your Idea to UserVoice.
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We need an option for Canadian service businesses for a portable cc reader like square has
As a service business owner in Canada, I'd love to see a plug in swipe reader brought north of the border - right now our only option is Square. Would love to see this in Clover
2 votesThank you for submitting your Idea to UserVoice.
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Hyper Link to Tax Removed- applicable sales
In the Tax Report, could you please Hyper-link the Tax Removed-applicable Sales amount. We would like to see the transactions where the taxes were removed,
2 votesThank you for submitting your Idea to UserVoice.
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exporting transactions
Would be nice if it included everything when you export reports. Example the ship to address for sales tax use. At the moment we have to go back into the transaction to get the address and put it in manually.
1 voteThank you for submitting your Idea to UserVoice.
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1 vote
Thank you for submitting your Idea to UserVoice.
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Add Discount Button(s) to Payment Screen
Include Discount Button(s) on Payment Screen (rather than having to choose it on order screen). Guests do not usually present discount cards until the payment process, so we find cashiers having to back out, click the discount pull-down, then choose a discount. Having up to 2 discounts and a third button that links to existing discount pop-up) would save time and effort.
Having up to 3 discount buttons would be great!
1 voteThank you for submitting your Idea to UserVoice.
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Allow us to customize our register items
I would to display the register items in order of most frequently sold items rather than alphebetically.
2 votesThank you for submitting your Idea to UserVoice.
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Keep Order history saved on the device longer than 30 days
Any data older than 30 days is no longer stored on the Clover POS device, forcing users to access a computer for this information. This change impacts business operations by requiring additional equipment that was previously unnecessary, leading to a negative customer experience. I expect this issue to become more significant in the retail environment as we approach the holiday season when returns over 30 days are more common. Additionally, we can no longer search by a customer's last name, nor can we see if they received a discount or used reward points, which affects merchant profit margins.
4 votesThank you for submitting your Idea to UserVoice.
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