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Retail

Welcome to the Clover Retail Forum. You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.
Multi-Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

Categories

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336 results found

  1. I would like to see the ability of being able to rearrange the Item List within the Clover Dashboard, similar to being able to rearrange the Category list.

    1 vote

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  2. I need a report that breaks out revenue classes and how much cash/check/credit card sales in each class

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  3. When selecting a Revenue Class while creating or editing an item in Inventory, the dropdown list displays Revenue Classes in the order they were created, rather than alphabetically. This becomes cumbersome for merchants with a large number of Revenue Classes, requiring excessive scrolling to locate the correct one.

    Please consider adding:

    • The ability to sort Revenue Classes alphabetically in the dropdown or
    • A search bar within the dropdown to quickly locate the desired Revenue Class

    This small change would significantly improve efficiency when managing inventory.

    2 votes

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  4. Prevent Duplicate Barcode Items from been imported via Spread Sheet

    1 vote

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  5. Be able to Price match items and make changes on the Fly

    1 vote

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  6. Need to see current inventory count on phone app !! Used to be there 😳
    I do a lot of orders on my phone . It’s a must to have catagory item counts PLEASE FIX THIS

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  7. PLEASE ENABLE BULK EDITING FOR COST!!!
    DOING THIS ONE ITEM AT A TIME IS RIDICULOUSLY TIME CONSUMING!

    4 votes

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  8. Please make an option to include the total amount of Cash Back in the Batch Total report that prints out after a Close Out. Thank you.

    1 vote

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  9. I'd like to be able to block any kinds of discounts on a specific item.

    4 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  10. I have two big restaurants that need more flexibility with service charges. The first one needs to have the ability to add more than one service charge to Clover, sometimes they will need one percentage added, sometimes a different percentage added, sometimes both. The second restaurant (as well as the first) needs the ability to have a sevice charge categorized as an auto-gratuityand have it go to the employees responsible for the check. Thanks for your attention

    1 vote

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    Started  ·  0 comments  ·  Orders  ·  Admin →
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  11. The User Interface for the inventory app keeps getting worse and worse. New features are fine, in theory, but when they take preeminence over more useful data fields the process to add items becomes more and more difficult.
    Specifically, the newer data fields "Online Name" "Online Description" and "This is an age restricted item" have been place above the essential fields like stock, price, and cost. If they insist on adding more useless data fields to every item, at least they could add them at the bottom of the screen. Or, better yet, make those fields toggleable from the settings.…

    4 votes

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  12. Hello! I have been using clover for almost 5 years now. I send a lot of invoices and my customers usually pay by check. I understand that if they pay by card clover makes money off the transaction, but my wholesale accounts dont WANT to pay by card. In this case I have to create another order to mark as paid. When I have over 40 accounts that pay this way I have to make 80 orders instead of 40. It causes a mess in the system. You cant delete the invoices that are canceled either so they hang in…

    3 votes

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    0 comments  ·  Invoice  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  13. In the Mobile App, you are able to scan UPCs in the sale tab, but you cannot do that in the items tab. It would make being able to look up items on the go much easier than having to type in the UPC or description.

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  14. Provide option to not show the Tax Percentage Rate on the payment receipt. This can confuse some customers and merchants wants to keep the "Tax" word, but just not the "%" rate.

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  15. There needs to be an option to add recycle fees (CRV) to purchases like soda, beer, wine, etc. Currently, a third party app is the only option.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  16. We would like the ability to name the Clover Go devices so we can pull a report by device.

    1 vote

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    0 comments  ·  Clover GO  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  17. For now, when you put something on orders and do not add a payment method, you can only go back one month in order to add payment via the orders app on the duo station. That messes up my system when I get a check futher out than one month of the original date of transaction. I need to be able to see all orders I have ever made and saved via Orders app.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  18. Can the ability to organize items in the register app by alpha-numeric (A to Z) be added?

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  19. Merchant should be able to have to option to choose their own EOD time. We have variable closing times depending on the time of year, when we host catered functions, our food cart is at an event, etc. The only way to make sure we have all sales reported in the same "business day" we need to choose and EOD in the next day. While we can print an interim report, it means an extra day for funds to be processed.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  20. Add cross-selling reports to find out which products sell well together. This would enable us to offer promotions tailored to our customers' needs. This could be an Excel extract with past orders detailing the products per transaction. For example, column 1: product 1, column 2: product 2, etc.

    Thank you!

    1 vote

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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