Skip to content
← Clover UserVoice

Retail

Welcome to the Clover Retail Forum.  You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

Categories

JUMP TO ANOTHER FORUM

(thinking…)

Merchants on the Retail Growth SaaS plan submit your Ideas here. Please use the Payments Forum for all payment related Ideas.

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

188 results found

  1. Import Customer Account Balances

    There should be a way to import customers from a different POS system and be able to include their balance. We have may customers that have items on layaway, or money on their account - and there is no way to get that information into Clover.

    1 vote
    0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  2. Show employee nickname on receipts

    Clover dashboard asks for "full name" and "nickname" and states directly underneath that line that the "nicknames will be printed on receipts," but that isn't the case. To protect our staff we need the Nicknames function to actually work.

    1 vote
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  3. )Not able to put discount for all customers who order online .2) send the order from your phone or comp and sent to pos

    1)Not able to put discount for all customers who order online .2) send the order from your phone or comp and sent to pos

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  4. Order Receipt prices

    All Devices including duo,mini,flex. It would help a lot if the order receipt printed out with the items price, as of right now when you make an order and sve it the receipt prints out with all the info except the price of the items.

    1 vote
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  5. Online ordering Printer Options

    I am needing to be able to turn the printer option off when each order comes through online. I don't need each order printed since to me that is a waste of paper and for my business we look each order up in our system. We don't need the paper version printed. (i'm not a restaurant)

    Also, I don't need to allow customers to schedule a pickup time/day. Is there a way to hide that feature or turn it off?

    1 vote
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  6. failed payments

    There needs to be a report for failed recurring payments. How are we supposed to know if a payment has failed without a report?

    3 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  7. allow Business Name is API Interface

    We have business for customers we want to retrieve. Right now we can only get FirstName LastName which isn't useful for businesses.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  8. Allow to copy product images when duplicating item.

    It would be nice if an image can be duplicated along with item details. xxxxx does this with a set of check boxes that show up when you select "duplicate" .

    1 vote
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  9. Clover Gift Card App

    Enhancement for Clover Gift Card App --

    When setting up the Clover Gift Card App, enable on-screen prompts for the user so that it prevents them from setting up a secondary gift card entitlement number, causing unnecessary impact to the user. Potential probing prompts on screen, such as:

    1. Do you already have a Gift Card Entitlement Number?

      • If so, enter here ____ - then it would allow user to enter entitlement number, syncing and chaining the location to all other locations which share the same entitlement number

    2. Do you plan to use gift cards at other locations?

      • if yes: prompt…
    3 votes
    0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  10. Accounting sync should include daily merchant fee as separate line item

    When the accounting sync is turned on, QBO receives a daily journal entry with sales, sales tax, tips/gratuity and the offset is cash/credit card payments. Clover needs to add a line item for Merchant Fees. The total bank deposit does not tie to the accounting sync because the merchant fees are not included. The bank deposit for the day is total credit card payments received less merchant fees. It would be great to see the merchant fees synced with QBO.

    3 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  11. COLO tip setting option

    Clover Online Ordering needs its own tip suggestion control. Currently, it follows the tip settings for in-store Station. Many businesses would like the ability to set different tip suggestions or even turn off tipping for pickup orders.

    1 vote
    0 comments  ·  Website  ·  Admin →
    How important is this to you?

  12. Option to select a saved email to send the receipt to after a transaction

    After we process a payment, there should be an option to select a main email accounts to send the payment receipt. At the moment, we have to manually type in the email account each time we want to send the receipt to our email.

    This will save time and also reduce error by not needing to manually type in the email for most transactions.

    1 vote
    0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  13. Have a more efficient Start/End shift for employees. “Starting day count”

    Have a more efficient Start/End shift for employees. “Starting day count”

    6 votes
    0 comments  ·  Employees  ·  Admin →
    How important is this to you?

  14. upload tax rate file

    A way to upload a file for tax rates would be beneficial for the VT merchants that have to manually choose tax rates based on where they are shipping goods. Right now each tax rate has to be manually uploaded if they do not have items.

    1 vote
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  15. We need an option for Canadian service businesses for a portable cc reader like square has

    As a service business owner in Canada, I'd love to see a plug in swipe reader brought north of the border - right now our only option is Square. Would love to see this in Clover

    2 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  16. Hyper Link to Tax Removed- applicable sales

    In the Tax Report, could you please Hyper-link the Tax Removed-applicable Sales amount. We would like to see the transactions where the taxes were removed,

    2 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  17. exporting transactions

    Would be nice if it included everything when you export reports. Example the ship to address for sales tax use. At the moment we have to go back into the transaction to get the address and put it in manually.

    1 vote
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  18. Create monthly sales report for "Customers"

    1 vote
    0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  19. Add Discount Button(s) to Payment Screen

    Include Discount Button(s) on Payment Screen (rather than having to choose it on order screen). Guests do not usually present discount cards until the payment process, so we find cashiers having to back out, click the discount pull-down, then choose a discount. Having up to 2 discounts and a third button that links to existing discount pop-up) would save time and effort.

    Having up to 3 discount buttons would be great!

    1 vote
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  20. Allow us to customize our register items

    I would to display the register items in order of most frequently sold items rather than alphebetically.

    2 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
1 2 3 4 6 8 9 10
  • Don't see your idea?