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Retail

Welcome to the Clover Retail Forum.  You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Multi-LocationIdeas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

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303 results found

  1. Are you able to add the date an item was entered (or last updated date) and the last time it was purchased? This is important because it will help monitor items that sale and items that don't sale. If the item doesn't sale then this could help identify what items should go on sale or be discounted. This could also shape the direction of the store and keep movement within the store. This can also help with all the trends that change on social media. This can also help see items that are doing well in the store.

    For example,…

    7 votes

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  2. Please fix the following:

    • When uploading new items to an existing category, the existing items in that category are removed and uncategorized. Inventory imports should NOT overwrite data.

    • We need to be able to upload more than 1000 items per category.

    • Need to be able to filter by category and by uncategorized.

    • When inventory is exported, the category should be listed on the items page, not in a different tab.

    4 votes

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    0 comments  ·  Inventory  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  3. Have the ability to edit customer digital receipts (via text / email) to fit the business branding. The black header and blue print is rough on the eyes.

    Currently the only option is to edit the logo + Heading and Footer Heading.

    1 vote

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    Under Review  ·  0 comments  ·  Invoice  ·  Admin →
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  4. How about adding a negative variable for certain items. Such as Lotto Winners and Scratcher Winners. We don't want to have to use a Pay Out app when someone brings in a winner. It would need to be a non-revenue item. Most people play again, so why so many steps? I want to be able to hit Lotto Winner as a negative, then a Lotto (same with scratchers) and be done with it. Some have change coming back or some pay more.

    1 vote

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  5. It is my understanding that you can only add a picture/icon to an item/listing if you are selling online. PLEASE add this feature if you only sell in person/brick&mortar. It helps our associates know which item to choose to process at checkout by combining a visual representation as well as a description. PLEASE PLEASE PLEASE ADD THIS!

    2 votes

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  6. With the recent tariffs, I had to increase prices of all of my inventory. Rather than manually changing every single item in both the clover app as well as on the shelves, I was able to add a blanket upcharge to cover for inflation due to tariffs using the additional charges option. However, I have to add this in manually for every transaction, and am also unable to exempt certain catergories of items from this upcharge under the Register Plan.

    Customer support had said that I would have to upgrade to the Restaurant Plan in order to do something similar…

    3 votes

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    0 comments  ·  Orders  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  7. Inventory Reporting is pretty non-existent. I would love to have a report in Clover that shows the current value of your inventory. I have to export it to excel each day and then manually multiply my Quantity on Hand by my Cost and then sum the results. Also when it exports to excel, there is no category so you can't get any reports by category. This is important to most retailers.

    8 votes

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  8. It would be great we could add vendor management to inventory so it's easy to see what we need to products need to be ordered in one place without having to go through the whole inventory list.

    11 votes

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  9. We are using the Manual Transaction App to purchase inventory in a Buy/Sell setting. Clover does not currently have a purchasing option which causes us to use this work around to feed into our accounting software.

    It would be wonderful if there were more features within the Manual Transaction App to allow for us to provide more information on these purchases.

    A custom drop down of Payment method, Created by, and Notes would be wonderful

    Potentially having the ability to scan existing SKUs and apply cost paid for them. Instantly billing them and adding them into inventory.

    2 votes

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  10. A few things to make the dashboard easier to work with:

    1. Although columns in items is customizable, it doesn't save for next login or even if you navigate away from it and return in the same session.
    2. Infinite scroll on items instead of "show more" would be helpful.
    3. I often need to download items to a csv file, but I am only able to download the entire inventory. Being able to export items at the category level would be great.
    6 votes

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  11. In the Search bar whether in Register or in Inventory, instead of just one keyword, multiple keywords can be used, and they don't have to be in order.

    For example, if you have an item called "dog food", you can find it by typing "food dog"

    2 votes

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  12. Should be able to select check as a form of payment in addition to cash and charge. (I know it's not as common but some businesses do still take checks)

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  13. We should be able to add tags to customers for integration with apps like Mailchimp, that way they only have to be updated in one location. For example, we have customers that receive a wholesale discount of 10% or 20%. When we send promotional emails, we like to include prices specific to the customer.

    1 vote

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  14. We need to be able to select invoice as payment option on Clover Flex.

    1 vote

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    0 comments  ·  Invoice  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  15. We need to be able to assign customers as tax exempt and include an expiration date. This would automatically remove tax from any of their orders. If a customer was designated as tax exempt but is close to expiring or already expired, a pop-up should come up so we can let the customer know we need a new certificate of tax exemption.

    5 votes

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    0 comments  ·  Orders  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  16. We would like to have a feature that displays on the payment screen the total amount of SNAP eligible (most food items) and the total amount due. For example, if the total of the transaction is $100, out of which $60 is SNAP EBT eligible, then have it display something like this on the screen.
    SNAP EBT $60
    Total $100.
    Next, once all the SNAP eligible items is paid by SNAP EBT cards, then shut off the EBT option, so that the customer has to make the balance payment by credit/debit cards or cash.
    Currently, the Clover POS system doesn't…

    9 votes

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    Planned  ·  2 comments  ·  Orders  ·  Admin →
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  17. How to Revert the Portal to old Version. Its terrible and time Consuming. It takes 5x longer to save items to the system compared to before. it does not save when saving.

    5 votes

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  18. In prior versions, you could see which customers had purchased specific items in the Item Sales report. For example, if there is a class that was purchased, and the instructor is ill, it would be really helpful to be able to look up who had purchased the class so the attendees could be notified. I cannot imagine why this feature was removed. Please add it back!

    1 vote

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  19. Would there be a way to edit all variants from a single product at the same time and not having to click into each different variant. It would be nice to be able to edit the cost, price, SKU, tax, quantity, etc all from the same screen. For example, we have products that have over 40 different variants. We have to now go into each one and change all of those items listed above for each different variant. Whereas, if it was all on one screen we would be able to do it all at once making adding and editing…

    2 votes

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  20. Add Clover as a payment provider to Wix Stores, either through their Velo Coding (preferred) or through an agreement (probably not the best route).

    2 votes

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    0 comments  ·  Website  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

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