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← Clover UserVoice

Retail

Welcome to the Clover Retail Forum.  You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

Categories

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Merchants on the Retail Growth SaaS plan submit your Ideas here. Please use the Payments Forum for all payment related Ideas.

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Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

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188 results found

  1. Duplicate items

    It would be great if customer was purchasing 2 or more of the same item, that it would list on receipt as one line item and not separate lines.

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  2. Invoice from payment screen

    On retail mostly, after items are selected from the cash register screen and pay is selected, an additional tender option should appear that reads "INVOICE". This will take you to the Virtual Terminal Invoice screen (transferring the payment amount) and allow the cashier to send a payment link (invoice) to the customer for the payment to be completed.

    Thanks

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  3. Item Price Tracking

    It would be super helpful if we would be able to track an item's price history and see who made the change.

    3 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  4. Clover DUO -Overrides

    Overrides For Managers: a chip card for the Station Duo or 2FA with a QR code for over rides. The Chip card could be inserted into the Mini. QRs of course would be scanned via managers phone, they confirm via code and the override is successful. This would totally eliminate the use of the managers pin and potential for other issues

    1 vote
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  5. Bring Back items list on receipt, not just they paid cash or card. items need to be listed

    Please bring this back, my merchant just started processing today and the Clover rep said you all just pushed an update , taking away items on the receipt. they are considering returning it, that will not work for them 1/22/25

    1 vote
    0 comments  ·  Employees  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  6. Detailed Category Reporting

    First, customization of reporting is very limited with Clover. Other systems I have used have had far more extensive options to customize and tailor reports to our needs so my first suggestion is to greatly increase the customization options for reporting.

    I am specifically encountering an issue where my business requires separate accounting entries based on tender type and operation category. However, Clover does not allow filtering by category within tender type, nor filtering of tender type within a category so I have no way to account for category tender types other than individually tallying items. It seems to me…

    3 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  7. Designate cash drawer when there are 2 cash drawers connected to one clover device

    Merchant would like a way to designate the cash drawer being used if there are multiple cash drawers connected to one clover device. Also if the log in the cash log app could indicate this as well.

    2 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  8. Order number customization options

    Merchant would like to be able to change order number by device with more than a prefix. Idea suggested would be to add an odd and even number option per device.

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  9. Report all items from a single catogory.

    I would like the ability to export a list of items from a single Category. The list should include all fields related to each item.

    5 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  10. Provide the ability to change the action taken when a scanned item is not found in inventory

    When scanning items for an order, if an item is not found in inventory, I would like a different action rather than a small banner at the bottom of the screen. An acknowledgement by the employee is desired. The employees must be looking at the screen for every item to be sure it is found in inventory or we can miss charging for the item that was not found.

    3 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  11. FIXING ITEM OPTIONS

    UNDER ITEM, ON BULK EDIT AND EDIT YOU CANNOT CHANGE COST, YOU HAVE TO GO IN THE ACTUAL ITEM TO CHANGE COST. THIS IS TIME CONSUMING. I WOULD LIKE TO BE ABLE TO CHANGE CATAGORY AND MODIFIYER ON EDIT AS WELL INSTEAD OF GOING TO BULK EDIT.

    1 vote
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  12. Variable Price Per Unit Option

    Add a Variable Price Per Unit option to the Price Type drop down menu for each Item. When used, the cashier can input the price per pound for each item.

    1 vote
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  13. Comparing Reports per weekday or specific date

    When creating a report, it currently can only be compared to the same day last year or last week. It would be great to be able to compare to the same weekday or to a specific date and generate in one report. Currently, we have to pull two different reports and compare from there. In the tourism industry, sales on Jan 10 on a Tuesday vs Jan 10 on a Saturday are very different so it would help with report reading.

    3 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  14. branded app

    Merchant is asking for a branded app that is developed or created by Clover that works with their online ordering and rewards.

    1 vote
    0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  15. Ability to send Invoices by text from Clover go and Dashboard

    Merchant would like the option to send invoices by text, not just email.

    13 votes
    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?

  16. make running multiple reports easier

    I am considering changing my hours of operations; considering closing on Tuesdays at 5pm instead of 8pm. In order to see what sales were on Tuesdays nights vs Tuesday daily total for the past 3 or 6 months to determine if this would be a good idea, I would have to run 2 reports for each tuesday for 13 or 26 tuesdays this is 50+ reports. Each report has to have a start time, end time, report type, etc.
    Can I get the system to save report settings so that once I pick a report 5pm-8pm the next report I…

    2 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  17. holiday hours

    have a way to enter special or hloiday hours on specific days so we do not have to change the regular schedule for the week and come back and change the hours again. this would be very helpful as my online partners rely on the info from clover for their hours

    2 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  18. Door Dash delivery integration options for retail service plans as well

    Some merchants offer the ability to have Door Dash deliver their retail goods and/or they have a small deli integrated into their establishment that will use doordash - however, the Retail Growth plan, while it does offer Online Ordering, does not allow integration with services such as Door Dash.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  19. New Item entry to be listed in one or multiple locations

    I have three locations. If I enter a new item to my menu, I have to enter it three times. Much like the Menu addition to the item, or the Show on POS & Available sliders. Please make a slider on/off type switch that I can add the item to one, two, or all three locations on the initial entry of the new item.

    1 vote
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  20. provide shipping options for online store/website for retail saas plans.

    The merchant would like to have shipping options when setting up their website for online retail. Currently, the website is only giving pick up options.

    1 vote
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
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