417 results found
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HELP GUIDES on Clover Help: New Help Guides Before feature Update Please
Before a new feature is added in a Clover Update, please make a help document for the website.
This well help merchants learn the function, turn it on/off, etc.
Pretty straightforward lol.
Thank you for hardwork you do, and this would be a QOL self-help resource.
1 voteThis recommendation has been shared across the Clover Product organization together with a reminder of the steps involved in creating new help content.
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Email Invoice from device
The Clover Dev team needs to add an EMAIL option for payments on the payment screen where (OTHER) payment options are located. If the Client or Phone Order does not wand to provide the CC information over the phone they can pay on the invoice sent directly from the Clover Duo POS System
This will eliminate the option of using a secondary device to send out an invoice via EMAIL.
At this moment you have to create an invoice via CLOVER GO or through the Clover online Dashboard.
2 votesThank you for submitting your Idea to UserVoice.
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PROBLEM MY CLOVER CASH REGISTER:
- Display the total quantity of items being purchased.
- Provide a high volume alert or beep different sound when a barcode fails to scan. 3.Automatically separate EBT/FOOD STAMP eligible items from non-eligible items before the customer completes the purchase.
These enhancements would improve checkout efficiency, reduce cashier errors, and create a better customer experience
1 voteThank you for submitting your Idea to UserVoice.
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Surcharge Report
Would really like to have a report that doesn't require an export that shows surcharge amounts in a summary and detailed transaction view
1 voteThank you for submitting your Idea to UserVoice.
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Graphs to view individual item sale trends over time.
I would like a way to automatically generate graphs within clover desktop for item sales reports for individual items so I can see sale trends within a certain period. For example we would like to track our tomato season sales from March to May. Thank you.
4 votesThank you for submitting your Idea to UserVoice.
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Invoice
I need to create an invoice feature that, when there are multiple same items shows the price of each product on the invoice instead of only showing the total quantity and total price without any breakdown. Every time customers receive the invoice, they don’t know how much each product costs and have to ask again to confirm.
1 voteThank you for submitting your Idea to UserVoice.
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Item Inventory Items - need tools for data cleanup.
Because many fields are not required when the data is entered, my convenience store staff have entered hundreds of items through the years with no category, no revenue code, no cost. Just a name, price and barcode. It is beyond painful to give hours of my life to export item sales... dig through it to find those records that are wrong. Then fix them.
On the item list screen. Each filter option should offer blank, empty, or zero records. Heck, if you could sort the blank ones to the top. Imagine if a user could filter for all items with…
2 votesThank you for submitting your Idea to UserVoice.
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Screen too big when adding items to inventory.
Data entry should be fast and easy - keyboard only. Tab, enter data, and tab again until finished. NO SCROLLING! User should NEVER have to scroll 37 miles down the page to read what could easily fit on one page.
Change the control property on each section to "can grow/shrink" instead of being hard formatted a particular size.
1 voteThank you for submitting your Idea to UserVoice.
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Allow admin to set inventory fields as mandatory
When adding inventory - allow the admin to require some fields to be populated.
I.e. - cost, category, revenue code. Basically any field should be required or NOT at the merchant's choice.
This would force the user to enter data according to the requirements of the merchant and reduce or eliminate painful clean up tasks.
3 votesThank you for submitting your Idea to UserVoice.
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Implement Reward Description/Rules
Currently, there is no option to add a description or terms to an ongoing reward. It would be very helpful to have the ability to include reward rules and restrictions directly within the reward details.
For example, I would like to specify that rewards cannot be combined with other promotions and that clients must choose either the promotional offer or their rewards. I would also like to state that rewards expire one year after they are earned.
Having a description field would help clearly communicate these terms to clients, reduce the need for manual explanations, and minimize misunderstandings or misuse…
1 vote -
email notifications
would like to be able to choose which role or users get email notifications for payments or other general Clover notifications. this should be implemented across all plans.
1 voteThank you for submitting your Idea to UserVoice.
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Current Inventory Report
Please, please, please fix your inventory export report to be useful to retail businesses. At this time, you only have the ability to export ALL items and the report comes out with latest items added. Plus, the headers are not even accurate and you can't quickly re-sort it because you have taken the Revenue/Category off every item and grouped them by variant. Retailers need to be able to pull an accurate report of IN STOCK by category/revenue stream at any given point. The only way to do this right now is sorting by items and printing a PDF that is…
4 votesThank you for submitting your Idea to UserVoice.
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Inventory Reports
Clover, please listen to us and not just mark not at this time. The retail inventory management view and reporting is horrible. Retail businesses run themselves on what is in the store and remaining not just what has been sold. The fact that you have that information for item sales so easy to view and export it should be the same for the in stock inventory. Having to print the item view that is so completely insane to view on a PDF is not right. Please don't just say not at this time, listen to us and consider that in…
3 votesThank you for submitting your Idea to UserVoice.
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Partial Payments on Invoices
It would be great to add the ability for partial payments to be made on an invoice with a toggle to enable or disable per invoice. This option is crucial for invoices that require a deposit then full payment due at time of service/delivery.
1 voteThank you for submitting your Idea to UserVoice.
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CUSTOMER INFO WINDOW
Currently, when an order is completed and "Pay" is selected, Clover immediately opens the payment screen. To add a customer's name or phone number, staff must go through additional steps, which slows down the checkout process.
Request: Before displaying the payment options (Cash/Card), show a simple pop-up with fields for:
Customer Name
Phone Number
Skip Button
This would make customer information collection much faster and more efficient, especially during busy periods.1 voteThank you for submitting your Idea to UserVoice.
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Disputes
We have multiple owners in our business but only the 1 email account can access Disputes. This should be available to all Admins if we can only have 1 email associated to Owners.
1 voteThank you for submitting your Idea to UserVoice.
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Alphabetize items in Inventory
I have over 800 bolts of fabric, 15 machines and hundred of notions/patterns. While they are in categories, if I need to add a replacement to my fabric , I have to scroll through all 800 bolts to find what I want. Please enable Inventory under the different categories to be placed into alphabetical order. I would also recommend the categories be alphabetized. At times my zebra won't pick up bar codes so then I need to go through everything to find something. Please, Please make my life easier!
1 voteThank you for submitting your Idea to UserVoice.
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Bulk Delete
Please make an option to Bulk Edit > Delete from within a category and subcategories. Currently we have to delete each individual item from within the item profile. Extremely time consuming. Bulk deleting items from within a category only deletes them from the category, leaving them uncategorized and lost in the abyss of a large inventory. We need to be able to delete items within a category from the entire inventory, not just from a category/subcategory.
5 votesThank you for submitting your Idea to UserVoice.
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1 vote
Thank you for submitting your Idea to UserVoice.
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Add Item Details - Improve User Interface
This set of screens is very inefficient. The old version was much better. It feels like a entry level programmer with no user experience code it.
Issues:
1) A recent bug - the right hand scroll bar has disappeared so there is no quick way to get to the bottom of the screen where Product Code (UPC) and Sku available. Must mouse scroll to get to any field.
2) There is a lot of wasted space as features not used are defaulted to expanded versus be defaulted to collapsed. Either default each section (taxes and fee, Modifier groups, Categories, etc.…1 voteThank you for submitting your Idea to UserVoice.
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