Skip to content

Retail

Welcome to the Clover Retail Forum.  You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

196 results found

  1. Would there be a way to edit all variants from a single product at the same time and not having to click into each different variant. It would be nice to be able to edit the cost, price, SKU, tax, quantity, etc all from the same screen. For example, we have products that have over 40 different variants. We have to now go into each one and change all of those items listed above for each different variant. Whereas, if it was all on one screen we would be able to do it all at once making adding and editing…

    1 vote
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  2. Add Clover as a payment provider to Wix Stores, either through their Velo Coding (preferred) or through an agreement (probably not the best route).

    1 vote
    0 comments  ·  Website  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  3. I work for local discount grocery store that deals with at least nine different vendors if not more sometimes. While I have never worked with any pos systems before I have found that clover is pretty user friendly but I have found a huge halt in the way I would like to be able to use it. They have A LOT of products and are wanting to use this system to go from a "key each item in" register to a "scanning barcodes" register, which is great, but leaves me with the task to input ALL product inventory information into excels…

    1 vote
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  4. I give in store credit to certain customers, many of the orders are paid weeks after the original order was placed. Unfortunately, the payment is applied on the date it was originally taken and even if it was paid a month later. Affecting our Sales tax Reports creating inconsistencies. Please help us with this issue.

    1 vote
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  5. We run into issues where no customer, or the incorrect customer is chosen when an order is placed and payment is made. We currently have to void the transaction and redo the order and payment in order to correct this. If we perform the refund days later, the reporting gets janky.

    We would like for admins to somehow have the ability to either add and edit/remove a customer on the back end after a payment has been made. This would allow us to fix these errors with ease, and give us greater control over customer history.

    Clover currently allows for…

    1 vote
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  6. I would like to formally request the ability to delete unpaid, expired invoices dating back to 2020. We do not use the Clover Virtual Terminal Invoicing for all billing purposes — only for sending past-due payment requests to patients. It is frustrating and inconvenient that there is currently no option to remove or archive these old, unpaid invoices from our dashboard.

    We now have invoices over four years old cluttering our unpaid balance section, many of which have already been written off as bad debt in our internal medical records system. This not only complicates our accounting process but also…

    1 vote
    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  7. It would be nice to have the ability to schedule any Clover report to be sent out automatically via email. For example, email a recipient at EOD, the sales overview report. This functionality would allow merchants to view reports directly from their inbox daily (or weekly, etc.) without have to log into the Clover Dashboard.

    1 vote
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  8. Would like the ability to have a different email address to be used for the "New scheduled order from Clover"/online ordering email. Currently it goes to the Owner under the business information. We would like the email field to be added for these notifications, so we can send them to a supervisor at the store location.

    1 vote
    0 comments  ·  Website  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  9. You should be able to print the amount removed from the cash drawer for a deposit in the Cash Log App. Merchants want to print the amount removed from cash drawer to submit with the cash so the store employee doesn't need to write down the amount of the cash taken from the drawer which could lead to errors.

    1 vote
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  10. Please add the ability to add expiration dates to iems.

    1 vote
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  11. When a customer is a member of a wine club and they pay their monthly fee they get a $30 store credit. We need to be able to issue store credit and have it linked to a customer profile and then when that customer makes a purchase allow us to click their store credit from their profile as a payment method.

    1 vote
    Under Review  ·  0 comments  ·  Engagement  ·  Admin →
    How important is this to you?
  12. Can the Payment Receipt Transaction ID/Invoice # start each day at 0001 and increment by 1, so next one is 0002 etc.? It is not easy to find a transaction ID when they are the same long alpha/numeric as the Order ID. On credit card terminals the invoice #/Sequence # is done this way but on Clover it is much more complicated.

    1 vote
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  13. Restrict the discount that can be used on certain items.
    We use a lot of different discounts in our store and because it doesn't apply to all the items in the order, staff have to select each item and each discount.
    To minimize human error, it would be great if when creating the items in the back-end, we could select which discount can be applied to which items and prevent from using the wrong one. For example, the Promo Beer should only be used on the beers and no other discount should be used instead.
    A way to apply discount…

    2 votes
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  14. Merchant would like to be able to see an audit trail of when an item was added to inventory, any changes made to that item (quantities, price, etc.), when items were sold and, most importantly, when an item was deleted from inventory. It would be fine if this functionality was a requested report. Merchant has multiple users with access to inventory and if one user accidentally deletes inventory there is no audit trail to see when that was done and by whom. We thought Clover might have a back end audit trail for deleted inventory items and we were told…

    3 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  15. I would like to have an option to require the salesperson to input the Customer Name and either a comment or an invoice number.

    1 vote
    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  16. Quick quantity selling multiples of an item in Register.

    Previously I could click/hold my inventory item button and a screen popped open to enter quantity. Now I have to click my item which adds qty1, then click Review Order, then click/hold item to get to quantity screen to sell multiples of the item.
    3 steps instead of 1.

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  17. Please enable the option to have Inventory data sync'd with Quickbooks as this is a need for Retail accounting.

    1 vote
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  18. Inventory Refunds/Returns need to be able to automatically add the item back into inventory. Ideally, this would be configurable at the Item level to indicate if the item is to added back to inventory upon a refund.

    3 votes
    Under Review  ·  0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
  19. Client has 60 day return policy but unable to locate any transactions outside of 30 days. Client expressed how this is critical especially for the holiday season. Clients need the ability to access the device, scan or search transaction/order IDs beyond 30 days.

    1 vote
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  20. Can you make the inventory functional for retailers. Inventory in when we receive product and out when we sell it, This for the most part works right now. However taking a store inventory is important to us. Being able to scan and verify products in the store. Also having a report available for items we didn't scan so we can check if we have the product and just missed it or it was stolen.

    2 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

← Previous 1 3 4 5 9 10
  • Don't see your idea?