Skip to content

Retail

Welcome to the Clover Retail Forum. You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.
Multi-Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

Categories

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

387 results found

  1. ABILITY TO SEND INVOICES DIRECTLY FROM CLOVER DEVICE.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. We are in need of a way to filter through our item list for 'uncategorized' items. Our store has a rather large inventory, and we have plenty of items that are floating in the abyss of our item list. It is time consuming to search every individual item in order to locate and sort them, and while exporting our item list to Excel is useful, it does not solve our problem in an efficient manner for we still have to scroll through the entire inventory list regardless of platform used.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. PA is issuing new SNAP EBT cards; they are telling retailers that POS devices must be updated to successfully read the devices. Per the instructions provided: Will not work at retailer point-of-sale (POS) without the appropriate updates.
    Will have a magnetic stripe and retailers must ensure that their POS system allows for SNAP EBT chip cards to “fallback” to magnetic stripe until SNAP EBT chip cards are fully supported on their POS device(s)/system. This is referred to as Empty Candidate List (ECL)fallback.
    When I inquired with Clover Chat and then a human representative, I was told this was not an…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Clover GO  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. In the inventory tab under price and next to Qty there was a Cost line please add this back. This is very important to have so we know quickly when updating inventory if we need to adjust the price of the item or when giving a discount, we will be able to quickly identify our margin. I do not understand why this would have been removed.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. When taking offline payments there should be a disclaimer advising of the risk of taking a payment offline

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Currently, there is no way to bulk edit the items to automatically Track Stock. This is also not reflected on the Inventory load spreadsheet, so the only way to set items to be tracked automatically is to open each and every item and set this option - this is unwieldy for retail establishments with over 10,000 items. Currently, Quantity can be set via the loading spreadsheet but not the ability to automically track stock.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Before a new feature is added in a Clover Update, please make a help document for the website.

    This well help merchants learn the function, turn it on/off, etc.

    Pretty straightforward lol.

    Thank you for hardwork you do, and this would be a QOL self-help resource.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. The Clover Dev team needs to add an EMAIL option for payments on the payment screen where (OTHER) payment options are located. If the Client or Phone Order does not wand to provide the CC information over the phone they can pay on the invoice sent directly from the Clover Duo POS System

    This will eliminate the option of using a secondary device to send out an invoice via EMAIL.

    At this moment you have to create an invoice via CLOVER GO or through the Clover online Dashboard.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    1. Display the total quantity of items being purchased.
    2. Provide a high volume alert or beep different sound when a barcode fails to scan. 3.Automatically separate EBT/FOOD STAMP eligible items from non-eligible items before the customer completes the purchase.

    These enhancements would improve checkout efficiency, reduce cashier errors, and create a better customer experience

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Would really like to have a report that doesn't require an export that shows surcharge amounts in a summary and detailed transaction view

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Hi! It would drastically speed up inventory adjustment to be able to bulk edit price and cost of multiple items. We want to be able to select multiple items directly from the "home" item page and enter a new price and/or cost that applies to all items selected.

    We have an inventory of over 12,000 items, most of which are art mediums with around 150 color variations each. These variations are listed as items in our Clover inventory, and with the recent and frequent price increases, selecting as many as we can on one page and updating the price one…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. I would like a way to automatically generate graphs within clover desktop for item sales reports for individual items so I can see sale trends within a certain period. For example we would like to track our tomato season sales from March to May. Thank you.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. I need to create an invoice feature that, when there are multiple same items shows the price of each product on the invoice instead of only showing the total quantity and total price without any breakdown. Every time customers receive the invoice, they don’t know how much each product costs and have to ask again to confirm.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Because many fields are not required when the data is entered, my convenience store staff have entered hundreds of items through the years with no category, no revenue code, no cost. Just a name, price and barcode. It is beyond painful to give hours of my life to export item sales... dig through it to find those records that are wrong. Then fix them.

    On the item list screen. Each filter option should offer blank, empty, or zero records. Heck, if you could sort the blank ones to the top. Imagine if a user could filter for all items with…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Data entry should be fast and easy - keyboard only. Tab, enter data, and tab again until finished. NO SCROLLING! User should NEVER have to scroll 37 miles down the page to read what could easily fit on one page.

    Change the control property on each section to "can grow/shrink" instead of being hard formatted a particular size.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. When adding inventory - allow the admin to require some fields to be populated.

    I.e. - cost, category, revenue code. Basically any field should be required or NOT at the merchant's choice.

    This would force the user to enter data according to the requirements of the merchant and reduce or eliminate painful clean up tasks.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Currently, there is no option to add a description or terms to an ongoing reward. It would be very helpful to have the ability to include reward rules and restrictions directly within the reward details.

    For example, I would like to specify that rewards cannot be combined with other promotions and that clients must choose either the promotional offer or their rewards. I would also like to state that rewards expire one year after they are earned.

    Having a description field would help clearly communicate these terms to clients, reduce the need for manual explanations, and minimize misunderstandings or misuse…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. would like to be able to choose which role or users get email notifications for payments or other general Clover notifications. this should be implemented across all plans.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Please, please, please fix your inventory export report to be useful to retail businesses. At this time, you only have the ability to export ALL items and the report comes out with latest items added. Plus, the headers are not even accurate and you can't quickly re-sort it because you have taken the Revenue/Category off every item and grouped them by variant. Retailers need to be able to pull an accurate report of IN STOCK by category/revenue stream at any given point. The only way to do this right now is sorting by items and printing a PDF that is…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Clover, please listen to us and not just mark not at this time. The retail inventory management view and reporting is horrible. Retail businesses run themselves on what is in the store and remaining not just what has been sold. The fact that you have that information for item sales so easy to view and export it should be the same for the in stock inventory. Having to print the item view that is so completely insane to view on a PDF is not right. Please don't just say not at this time, listen to us and consider that in…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 19 20
  • Don't see your idea?