Skip to content

Retail

Welcome to the Clover Retail Forum.  You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Multi-LocationIdeas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

303 results found

  1. There needs to be a way to take a trade-in on the register screen other than using a discount. There are times we have "upside-down" trades and that is an impossible thing to do because you can't add a discount for more than what the item is selling for.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Not at this time  ·  0 comments  ·  Orders  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. As their seems to be 2 different UI versions of the current Clover Dashboard, I'm curious as to why a Merchant can not select which version they like best? The newer dashboard is so much cleaner, and I have 6 MID's using Clover. Half of my MID's being on the older version, and the other half on the newer version. I want to make this standardized for my business, and also allow the users to use what they are comfortable with.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Website  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  3. As many companies use external options for a marketing suite then Clover apps, I believe having an export of the rewards data is very valuable. Since there is no direct correlation between Rewards Users and Customers inside of your clover account, there is no dedicated API endpoint, or means of export to get rewards users, but there is for Customers. I would like to see either the relationship between Rewards Users & Customers, or a way to export Rewards Users data, as this is an easier way to keep your marketing avenues up to date and in sync with your…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Not at this time  ·  Retail responded

    Thank you for your suggestion, Clover may consider this improvement in the future.

  4. There should be a should a way to add discounts to specific customers. An option to have a customer pricing list that you can attach to specific customers. I run a flooring supply shop and I deal with frequent customers that are always given a set discount percentage and/or specific prices on specific items. I have to manually enter either the discount amount or percentage every single time they make a purchase. I would like the ability to set the discount automatically when the customer is added to the order.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. There are multiple reasons why Having the ability to disable sales of $0 could come in handy. Example is if an employee accidentally puts in $0 into the inventory costs. I've ran into this error because of QR code problems and valued employees not filling in all the blanks when putting in new merchandise. This would be advantageous for everybody including Clover because you don't get processing fees if the product is $0

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Not at this time  ·  0 comments  ·  Orders  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Disable QR Code scanning. Vendors are beginning to Put QR codes and bar codes on their products. They put them in about the same place. If your employees are not careful they will scan the qr code. Comes employees go ahead and enter in something for the qr code into the inventory and put it as $0. Disable qr code scanning then we could prevent giving away our merchandise because of employee problems. They say you just need to train your employees better, but a simple fix like this would prevent it and eliminate the human error.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  7. selling meat and needing to sell using variable weights, ground beef and other packages have a variable weight. need to be able to set weight range, example .5 to 2 pounds, customer choose # of packages and makes down payment and merchant picks product from pick list and edits actual weight and customer is then charged for remaining balance. example 10 packages could have a weight 0f 10.4 pounds because of uneven volume.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Website  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  8. We need a way to make discount restricted such as wine tasting due to legalities.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Employees  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  9. Can the product team consider adding the option to automatically print the Merchant Receipt on the device? Currently the option is only available for Customer Receipts.
    Can the product team allow the ability for a location with more than 1 device to print batch totals per device verses the Compact printing the total for all devices? Businesses need to know what is processed through each terminal and having to figure this out via reporting in the dashboard is difficult from a daily batch activity.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  10. Would love it if when our batch printed at the end of the day, we were able to see the days total sales separate of the surcharges. Maybe list them both separately?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Reporting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your feedback, this idea is currently under review. It should be possible to publish the surcharge total for a given closeout batch. We will want to avoid creating confusion in our batch report by publishing too many details.

  11. Attach PDF invoice/receipts to the email.
    I have to click on every receipt click to show full transaction and then print to PDF in order to obtain this.

    If the PDF was attached it could simply be forwarded to QuickBooks online.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  12. Let's say you have items in inventory as
    (Burger Categories)
    Hamburger $1
    Cheeseburger $1.5

    (Pizza Categories)
    Cheese Pizza $2
    Sausage Pizza $3

    (Fries Categories)
    Small Fries $0.75
    Large Fries $1.50

    (Drinks Categories)
    Coke $0.50
    Sprite $0.50

    You want to create:
    Combo A (Hamburger, Small Fries and Coke) for $2 (Not combo is $2.25 total)(This is specifically set the items for the Combo)
    Combo B (Cheeseburger, Large Fries and Coke) for $3 (Not combo is $3.50 total)(This is specifically set the items for the Combo)
    Combo C (Select 1 from Burger Category, Select 1 from Pizza Categories, Select 1 from Drinks…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under Review  ·  0 comments  ·  Orders  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Currently if you put in an email address wrong, you have to edit the customer to correct the email and then you have to create a new invoice. You can not send an existing invoice to the corrected email.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  14. I feel there should be a way that you should be able to choose if you would like a paid invoice notification or not. Some merchants don’t want that and some do. Thank you.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  15. Many of my Merchants have requested the ability to filter the Orders tab by a certain date much like the dashboard. I realize the Orders tab on the devices only allow data for the past 30 days but being able to select and show only Orders for "Today" or "Yesterday", Or "Last Week" would be very helpful just to quickly filter the orders that show up. For restaurants that deal with managing a large number of orders each day this filter would be extremely helpful. Much like the Order Status filter which filters the orders by "Open", "Paid" "Refunded", etc.…

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. It would be nice to be able to have a single merchant account and be able to run multiple inventories.

    Example: Parks that have field day events.

    They'll have a device in their gift shop. A device in the ice-cream shop, a device at the ticket booth, and then a floater device.

    It would be nice for them to be able to take the floater device to whichever location is busy and only run through that inventory.

    Currently, you have to run separate MIDs and have to have an extra device for each MID.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. The previous versions of viewing items on a mobile device made it easy to see stock quantities. You could also choose how many items per page 25-900. Now when viewing items on a mobile device you can only see 25 items per page and only a portion of the name of each item.
    Please change the view back so it is possible to see inventory quantities while scrolling through item names. The only way to see quantities is to select each item and scroll to the bottom. Its very difficult and time consuming to do an order. With over 1000…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Refund - It would be very helpful to be able to complete a Manual Cash Refund without referencing a specific order. Various issues arise in the day to day business cycle and this option would be of great help.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. When you are entering a new item and add the price, category, costs and inventory numbers the Revenue drop down does not save when you hit save. You have to go back into the item and redo it and hit save again and it will then work. That is so time consuming and would be great to get fixed!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. search orders by invoice number

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

1 2 6 8 10 15 16
  • Don't see your idea?