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Retail

Welcome to the Clover Retail Forum. You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.
Multi-Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

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383 results found

  1. Provide retail merchants a peripheral product of an inventory build, similar to what is offered to new restaurant merchants.

    1 vote

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  2. It would be helpful to have the option to move entries between the Item and Category sections. For example, if you accidentally create a large number of categories under the Item section, you currently have to delete them and start over. Instead, there should be a way to transfer them directly into the Category section. Likewise, if you mistakenly add an item into the Category section, you should be able to move it back into the Item section without having to redo everything.

    1 vote

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  3. – Telecheck Higher ACH Limit – We need Telecheck to support a limit higher than $5000 quicker than before 6 months of processing. We’d like Telecheck/Clover to allow us to submit supporting documents to approve a higher than $5000 limit for ACH immediately. This will help us support our larger customers who have this need without additional steps/products for the client.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  4. Our employees work for commission, but sometimes we have a ticket that 2+ people worked on. It would be great if there was a way to assign specific items to another employee who did not sign in at the register, either before the payment or edit it afterwards. Along with that, it would be amazing if tips could be split after the transaction is complete, I think a 50/50, 3 way split, or custom split option would be very useful and appreciated!

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  5. Please allow restrictions to be made on the discount given from the rewards loyalty program. For example, I would like to prevent the rewards discount from being redeemable on tobacco items. We do not have enough markup on tobacco to give the discount that is given on the rewards app.

    5 votes

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  6. I would like to see the ability of being able to rearrange the Item List within the Clover Dashboard, similar to being able to rearrange the Category list.

    1 vote

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  7. When selecting a Revenue Class while creating or editing an item in Inventory, the dropdown list displays Revenue Classes in the order they were created, rather than alphabetically. This becomes cumbersome for merchants with a large number of Revenue Classes, requiring excessive scrolling to locate the correct one.

    Please consider adding:

    • The ability to sort Revenue Classes alphabetically in the dropdown or
    • A search bar within the dropdown to quickly locate the desired Revenue Class

    This small change would significantly improve efficiency when managing inventory.

    10 votes

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  8. Prevent Duplicate Barcode Items from been imported via Spread Sheet

    1 vote

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  9. Be able to Price match items and make changes on the Fly

    1 vote

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  10. Need to see current inventory count on phone app !! Used to be there 😳
    I do a lot of orders on my phone . It’s a must to have catagory item counts PLEASE FIX THIS

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  11. Please make an option to include the total amount of Cash Back in the Batch Total report that prints out after a Close Out. Thank you.

    1 vote

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  12. I'd like to be able to block any kinds of discounts on a specific item.

    5 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  13. The User Interface for the inventory app keeps getting worse and worse. New features are fine, in theory, but when they take preeminence over more useful data fields the process to add items becomes more and more difficult.
    Specifically, the newer data fields "Online Name" "Online Description" and "This is an age restricted item" have been place above the essential fields like stock, price, and cost. If they insist on adding more useless data fields to every item, at least they could add them at the bottom of the screen. Or, better yet, make those fields toggleable from the settings.…

    7 votes

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  14. Hello! I have been using clover for almost 5 years now. I send a lot of invoices and my customers usually pay by check. I understand that if they pay by card clover makes money off the transaction, but my wholesale accounts dont WANT to pay by card. In this case I have to create another order to mark as paid. When I have over 40 accounts that pay this way I have to make 80 orders instead of 40. It causes a mess in the system. You cant delete the invoices that are canceled either so they hang in…

    60 votes

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    Under Review  ·  6 comments  ·  Invoice  ·  Admin →
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  15. In the Mobile App, you are able to scan UPCs in the sale tab, but you cannot do that in the items tab. It would make being able to look up items on the go much easier than having to type in the UPC or description.

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  16. Provide option to not show the Tax Percentage Rate on the payment receipt. This can confuse some customers and merchants wants to keep the "Tax" word, but just not the "%" rate.

    2 votes

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  17. There needs to be an option to add recycle fees (CRV) to purchases like soda, beer, wine, etc. Currently, a third party app is the only option.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  18. We would like the ability to name the Clover Go devices so we can pull a report by device.

    1 vote

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    0 comments  ·  Clover GO  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  19. For now, when you put something on orders and do not add a payment method, you can only go back one month in order to add payment via the orders app on the duo station. That messes up my system when I get a check futher out than one month of the original date of transaction. I need to be able to see all orders I have ever made and saved via Orders app.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  20. Can the ability to organize items in the register app by alpha-numeric (A to Z) be added?

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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    Thank you for submitting your Idea to UserVoice.

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