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Retail

Welcome to the Clover Retail Forum.  You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Multi-LocationIdeas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

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296 results found

  1. When doing a special event and you want to have special pricing only if purchased at the event, and the retail location is still open, there should be an option for multiple prices on and individual item. Example, a cigar is $11 in the store but at the event is $10.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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    Thank you for submitting your Idea to UserVoice.

  2. Provide new retail merchants the option of an inventory build peripheral, similar to what is offered to restaurants.

    1 vote

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  3. Provide retail merchants a peripheral product of an inventory build, similar to what is offered to new restaurant merchants.

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  4. It would be helpful to have the option to move entries between the Item and Category sections. For example, if you accidentally create a large number of categories under the Item section, you currently have to delete them and start over. Instead, there should be a way to transfer them directly into the Category section. Likewise, if you mistakenly add an item into the Category section, you should be able to move it back into the Item section without having to redo everything.

    1 vote

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  5. You should be able to exempt items from receiving reward points and or perks used on specific items. I offer a third party service that is very low margin but higher price than my usual items and it allows lots of points to be earned that is in turn used on regular items eating into profits.

    1 vote

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    Thank you for submitting your Idea to UserVoice.

  6. – Telecheck Higher ACH Limit – We need Telecheck to support a limit higher than $5000 quicker than before 6 months of processing. We’d like Telecheck/Clover to allow us to submit supporting documents to approve a higher than $5000 limit for ACH immediately. This will help us support our larger customers who have this need without additional steps/products for the client.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  7. Our employees work for commission, but sometimes we have a ticket that 2+ people worked on. It would be great if there was a way to assign specific items to another employee who did not sign in at the register, either before the payment or edit it afterwards. Along with that, it would be amazing if tips could be split after the transaction is complete, I think a 50/50, 3 way split, or custom split option would be very useful and appreciated!

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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    Thank you for submitting your Idea to UserVoice.

  8. Please allow restrictions to be made on the discount given from the rewards loyalty program. For example, I would like to prevent the rewards discount from being redeemable on tobacco items. We do not have enough markup on tobacco to give the discount that is given on the rewards app.

    1 vote

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  9. I would like to see the ability of being able to rearrange the Item List within the Clover Dashboard, similar to being able to rearrange the Category list.

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  10. I need a report that breaks out revenue classes and how much cash/check/credit card sales in each class

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  11. Americans have the ability to create sub-categories to better organize their products. Please make sub-categories available for us in Canada as well!

    1 vote

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    Started  ·  0 comments  ·  Inventory  ·  Admin →
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  12. Prevent Duplicate Barcode Items from been imported via Spread Sheet

    1 vote

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  13. Be able to Price match items and make changes on the Fly

    1 vote

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  14. Need to see current inventory count on phone app !! Used to be there 😳
    I do a lot of orders on my phone . It’s a must to have catagory item counts PLEASE FIX THIS

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  15. Please make an option to include the total amount of Cash Back in the Batch Total report that prints out after a Close Out. Thank you.

    1 vote

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  16. I'd like to be able to block any kinds of discounts on a specific item.

    1 vote

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  17. I have two big restaurants that need more flexibility with service charges. The first one needs to have the ability to add more than one service charge to Clover, sometimes they will need one percentage added, sometimes a different percentage added, sometimes both. The second restaurant (as well as the first) needs the ability to have a sevice charge categorized as an auto-gratuityand have it go to the employees responsible for the check. Thanks for your attention

    1 vote

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    Started  ·  0 comments  ·  Orders  ·  Admin →
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  18. Hello! I have been using clover for almost 5 years now. I send a lot of invoices and my customers usually pay by check. I understand that if they pay by card clover makes money off the transaction, but my wholesale accounts dont WANT to pay by card. In this case I have to create another order to mark as paid. When I have over 40 accounts that pay this way I have to make 80 orders instead of 40. It causes a mess in the system. You cant delete the invoices that are canceled either so they hang in…

    1 vote

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    0 comments  ·  Invoice  ·  Admin →
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    Thank you for submitting your Idea to UserVoice.

  19. In the Mobile App, you are able to scan UPCs in the sale tab, but you cannot do that in the items tab. It would make being able to look up items on the go much easier than having to type in the UPC or description.

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  20. Provide option to not show the Tax Percentage Rate on the payment receipt. This can confuse some customers and merchants wants to keep the "Tax" word, but just not the "%" rate.

    1 vote

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    Under Review  ·  0 comments  ·  Other  ·  Admin →
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