387 results found
-
Disputes Lack Info
I just wanted to leave some feedback about disputesd charges. Whenever we get a dispute, we get no information about what they are disputing. Am I just suppose to say OK, here is $200 back for no reason? I very much would like to know the reason for any dispute charge we get. Do you think you were overcharged for something? Did you hit the wrong tip amount? I need more to work with before I can even attempt to resolve whatever issue they have.
3 votesThank you for submitting your Idea to UserVoice.
-
Uncategorized items
We are in need of a way to filter through our item list for 'uncategorized' items. Our store has a rather large inventory, and we have plenty of items that are floating in the abyss of our item list. It is time consuming to search every individual item in order to locate and sort them, and while exporting our item list to Excel is useful, it does not solve our problem in an efficient manner for we still have to scroll through the entire inventory list regardless of platform used.
2 votesThank you for submitting your Idea to UserVoice.
-
Bulk Edit Cost, Price
Hi! It would drastically speed up inventory adjustment to be able to bulk edit price and cost of multiple items. We want to be able to select multiple items directly from the "home" item page and enter a new price and/or cost that applies to all items selected.
We have an inventory of over 12,000 items, most of which are art mediums with around 150 color variations each. These variations are listed as items in our Clover inventory, and with the recent and frequent price increases, selecting as many as we can on one page and updating the price one…
2 votesThank you for submitting your Idea to UserVoice.
-
Graphs to view individual item sale trends over time.
I would like a way to automatically generate graphs within clover desktop for item sales reports for individual items so I can see sale trends within a certain period. For example we would like to track our tomato season sales from March to May. Thank you.
2 votesThank you for submitting your Idea to UserVoice.
-
Inventory Item List - Allow and save custom Columns List
For my retail business, the default list of columns isn't useful and since the system times out every 15 minutes, we must frequently reset the column list or drill into the detailed item update (which is VERY inefficient). Since this app is targeted to retail, it is surprising Product code (UPC) and SKU weren't part of the default column list design. (feels like a hold over from the Clover restaurant focus)
2 votesThank you for submitting your Idea to UserVoice.
-
Bulk edit
In the Item section, you can’t change the cost in Bulk Edit or Edit; you have to open the actual item to update the cost, which is time-consuming. It would be great to have the option to change the category and modifier directly in Edit as well, instead of having to use Bulk Edit.
2 votesThank you for submitting your Idea to UserVoice.
-
Merchant would like to have a house accounts option
Since Clover does not offer a built-in house accounts feature, the merchant must rely on third-party applications. House accounts allow customers to prepay funds and have purchases deducted from their balance each time they visit.
2 votesThank you for submitting your Idea to UserVoice.
-
Remove Sales Tax from Invoice
On tax exempt customer be able to remove the sales tax either by adding the Order Type to the Invoice page or just remove it individually or at the end.
2 votesThank you for submitting your Idea to UserVoice.
-
Usernames for Dashboard
We have multiple people who log into our clover because they need to change inventory and it would be nice to have an admin user but then have other log ons under the same dashboard so we could select what permissions they have or not have. Also it would help with having to get a code every 14 days being sent to a single person to then have to get to person requesting.
2 votesThank you for submitting your Idea to UserVoice.
-
Inventory
I am inquiring about the absence of inventory cost and total value display within the Point of Sale system. As a long-standing client since 2016, I am surprised this functionality has not yet been implemented.
My search within the app market for a suitable solution for retail inventory management has been unsuccessful, as most available applications cater to the restaurant and bar sectors.
I urge you to address this deficiency, as accurate inventory tracking is crucial for my business operations. Implementing this feature would significantly enhance efficiency and streamline my business processes, thereby mitigating the need to consider alternative POS…
2 votesThank you for submitting your Idea to UserVoice.
-
Stop making Reporting Worse!
I would like to see adjustable columns on reports, the ability to add more columns in (such as current inventory in item sales reports). The ability to export to excel. We use item sales and inventory for our ordering but the last set of update has made this not useful using the web portal. We now have to go through our inventory item by item once or twice a week (with over 10k items), and hope we dont miss anything.
2 votesThanks for your feedback - we're making changes to address these points.
-
Stop the de-alphabetization of items in a Category when deleted on the POS.
Made the mistake of deleting items I no longer have in my inventory from a Category on the POS. This Category has almost 1,000 items. Since everything needs to be manually entered and alphabetized, I wanted to make it easier when adding new items to this category by deleting items I no longer have in inventory. Upon doing so, all the items within this category de-alphabetized!! This is 4 YEARS of inventory no longer in alphabetical order. If items cannot be deleted from a Category on the POS without this catastrophic event occuring ,there should be some type of a…
2 votesThank you for submitting your Idea to UserVoice.
-
Alternate Name Field
It would be very helpful to have the ability to add/edit the "alternate name" field within the dashboard or inventory app. This currently lives in the import template file only and we use this to print our product labels.
2 votesThank you for submitting your Idea to UserVoice.
-
Critical Inventory Reporting Gap Affecting Retail Performance
Hello Clover Product & Development Team,
I am writing to formally revisit a feature request I submitted earlier this year regarding inventory reporting. At the time, I was advised that this functionality was “not available,” but I want to clearly express how critical this gap is for retail businesses and why it deserves serious reconsideration moving into 2026.
As a brick-and-mortar retail store owner, I rely on my POS system not just to process sales, but to make informed business decisions. Currently, Clover does not provide a clear way to view:
The date an item was entered into inventory
The…
2 votes -
item sales report
On the Item Sales Report, the SKU and Product Code are the same, taking from the SKU i think. The product code is not accurately showing. This needs to be fixed.
2 votesThanks AJ for your message. Can you submit a support ticket please so we can help resolve this issue for you ASAP.
-
Save report filters
We would like our reports to save automatically so we don't have to reset the filters every time. It'd be ideal if the Dashboard could display the filters we have already set so we do not have to recreate them every time
2 votesThanks for your suggestion. We're reviewing and will get back to you.
-
cash tips
add a way to declare cash tips bring back the shifts app or figure out a way for the employees to declare their cash tips and connect over to the other apps
2 votes -
add a description for items on the POS
Their should be an option that allows us to add an item description that will show on the POS and not just the online ordering
2 votesThank you for submitting your Idea to UserVoice.
-
Clover Online
Currently for Online stores for retail, there are no shipping or mailing options, there are only instore pickup and door dash delivery. This is limiting merchants from gaining shoppers because you CAN NOT turn both functions off. One must remain on or the website is turned off.
There is not enough allowed characters for customers to put contact information.
Categories do not have the ability to add descriptions.
A lot of work needs to go into improving the online store especially with regard to shipping.2 votesThank you for submitting your Idea to UserVoice.
-
INVOICING UPDATE—REVAMP!?
Clover… do you read these complaints? Why is the most liked invoicing concern still under review? I voiced my concern over a year ago—along with numerous other business owners—and nothing has changed.
I own a boutique, and like many retailers, I rarely sell just one item. We need a true itemized invoicing option that allows multiple products to be listed individually. On top of that, there’s still no proper shipping option—and since taxes can’t be applied to shipping, the current workaround looks unprofessional and creates accounting headaches. It should not be this complicated.
Clover, your invoicing system is far behind…
2 votes
- Don't see your idea?