365 results found
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Allow Assigment of Sales Tax per Customer
We do deliveries to cities with different sales tax rates. Please add a way to assign a tax rate per customer.
2 votesThank you for submitting your Idea to UserVoice.
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Alternate Name Field
It would be very helpful to have the ability to add/edit the "alternate name" field within the dashboard or inventory app. This currently lives in the import template file only and we use this to print our product labels.
2 votesThank you for submitting your Idea to UserVoice.
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Critical Inventory Reporting Gap Affecting Retail Performance
Hello Clover Product & Development Team,
I am writing to formally revisit a feature request I submitted earlier this year regarding inventory reporting. At the time, I was advised that this functionality was “not available,” but I want to clearly express how critical this gap is for retail businesses and why it deserves serious reconsideration moving into 2026.
As a brick-and-mortar retail store owner, I rely on my POS system not just to process sales, but to make informed business decisions. Currently, Clover does not provide a clear way to view:
The date an item was entered into inventory
The…
2 votes -
item sales report
On the Item Sales Report, the SKU and Product Code are the same, taking from the SKU i think. The product code is not accurately showing. This needs to be fixed.
2 votesThanks AJ for your message. Can you submit a support ticket please so we can help resolve this issue for you ASAP.
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Save report filters
We would like our reports to save automatically so we don't have to reset the filters every time. It'd be ideal if the Dashboard could display the filters we have already set so we do not have to recreate them every time
2 votesThanks for your suggestion. We're reviewing and will get back to you.
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cash tips
add a way to declare cash tips bring back the shifts app or figure out a way for the employees to declare their cash tips and connect over to the other apps
2 votes -
add a description for items on the POS
Their should be an option that allows us to add an item description that will show on the POS and not just the online ordering
2 votesThank you for submitting your Idea to UserVoice.
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Clover Online
Currently for Online stores for retail, there are no shipping or mailing options, there are only instore pickup and door dash delivery. This is limiting merchants from gaining shoppers because you CAN NOT turn both functions off. One must remain on or the website is turned off.
There is not enough allowed characters for customers to put contact information.
Categories do not have the ability to add descriptions.
A lot of work needs to go into improving the online store especially with regard to shipping.2 votesThank you for submitting your Idea to UserVoice.
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Reporting - Category for Existing Reports
There are many existing filters for reports, except categories. For small businesses categories are important to differentiate sales and allow posting of entries to an accounting program. Adding a category filter to existing reports would be a simple fix and help immensely to ease our operations.
2 votes -
"Mark as Completed" Button for Pick Up Orders
Pick up/ Shipping order notification with QR code.
It would be good to have a button "Mark as Completed" on some active orders so when the order is completed it sends a notification via text/email to the customer telling them the order has been completed with a QR code generated if it was marked "for pick up" or the tracking # if marked "for shipping".
When customer comes to the store to pick up we scan the QR, it would open the order and not allow the release of the merchandise ONLY until it's paid in full for partially paid…
2 votes -
Re-Order button option.
Add a button to "re-order" in the customer order history. B2B business would be more efficient and convenient if it has a re-order option. Going to customer profile/orders, you select a past order to see the details and you can start a new order with it as a base. After hitting the "re-order" button you are given the chance to check the items the customer wants to re-order in the new order with updated pricing in the register app, following this flow you can even add another option to "add more items from another past order" (in case the customer…
2 votes -
Choose Multiple Devices in Reporting
We need the ability to choose more than one device in reporting. Currently the only options are All Devices or the individual devices. Please include an option to choose which devices to include in a report.
2 votesAdding this multi-select capability is under review
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inactivity logout timer on desktop
Please allow the desktop users to adjust logout timer. Every 15 minutes is infurating
2 votes -
Multiple Prices on 1 item
When doing a special event and you want to have special pricing only if purchased at the event, and the retail location is still open, there should be an option for multiple prices on and individual item. Example, a cigar is $11 in the store but at the event is $10.
2 votesThank you for submitting your Idea to UserVoice.
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Clover Dashboard changes bad
Why does clover insist on making changes no one wants or asked for. Now if one is clover dashboard it will log you out every 15 minutes. That's just ridiculous! Last week it was logging me out ever other MINUTE! I had to recheck two entire orders I had keyed in because it logged me out as I was entering product in. It didn't take the additional inventory numbers or a price change I hade keyed in before it logged me out when I hit enter. Just another waste of my time Clover has thrown in my way, adding to…
2 votes -
Allow 3 decial places for price
We would like to enter 3 decimal places for the price. For a bottle a water we like to charge $1.896, this way when tax is added the price will be $2.00. We have other items we would like to price this way.
2 votes -
convenience fee
Convenience fee as a percent, not a flat amount .
2 votesThank you for submitting your Idea to UserVoice.
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Per Unit inventory pricing on essentials plan
Please add item pricing type "Per unit" to the new Essentials plan. So it would be "Fixed" "Variable" and "Per Unit" Thank you. Merchants do not want to pay 89.95 a month just to sell per unit
2 votes -
Please add item pricing type "Per unit" to the Essentials plan
Please add item pricing type "Per unit" to the new Essentials plan. So it would be "Fixed" "Variable" and "Per Unit" Thank you,
2 votes -
CAN CLOVER SEND AN AUTOMATIC EMAIL EACH TIME A TRANSACTION IS RUN?
It would be helpful- as a small business - to get an email notification of each transaction as they are entered- so any modifications or corrections are required--
2 votes
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