303 results found
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provide shipping options for online store/website for retail saas plans.
The merchant would like to have shipping options when setting up their website for online retail. Currently, the website is only giving pick up options.
2 votes -
Clover Compact
When a merchant has multiple Clover Compacts, the need to close them individually is critical. We have a merchant that has 4 cashier windows and they have to have the ability to close and reconcile separately. The only Clover solution is the Clover Compact with another Compact acting as a PinPad through a security window. They also need to be able to run a totals report for that Compact. Cost is a factor as well.
2 votes -
We didn't get open order print option
Subject: Request for Assistance with Clover Open Order Print Report
Hi Dev Team,
I’d like to bring to your attention an issue I encountered while trying to generate the Clover open order print report. Although the filter functionality is available, there is no option to select a printer either on the POS system or the online portal.
Could you please address this issue at your earliest convenience? It is essential to enable this option for all Clover open order print views. We need the ability to print these reports to verify details such as:
Who opened the order
The purpose…2 votes -
scheduled order has no pickup time field
both "Gets a list of orders" and "Get a single order" not carry pickup time stamp.
not inside orderType either.
please add this field
2 votesThank you for submitting your Idea to UserVoice.
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Tax Inclusive Items
I would like a way to price items including tax. My example is I charge $4.50 for an item "including tax". Our sales tax is 6%. If I set the price for 4.24 w/.25 tax, it comes to 4.49. If I set price for 4.25 w/.26, tax it comes to 4.51. Is there a way to do that or possibly in the future? Thanks!
2 votes -
Itemized reports for each QR code
We would like a way to run a sales report for each QR code or payment link that we make so we can see a total amount of sales for each thing.
2 votes -
ability to stay on item while editing, new update requires you research
please reinstate the ability to edit an item or group of similar items with out requiring to re-search each time you save. new update changed this, before item would stay available to updates on similar items. new update resets the inventory field when saved and requires you to search for similar items again
2 votes -
Restocking Fee
There needs to be an option to add a restocking fee on some return items for retail.
2 votes -
Show the photos for the items on the Due.
Please make the items on the Due shows the photos which makes it much much easier and faster to navigate the menu for the staff
2 votes -
Import Customer Account Balances
There should be a way to import customers from a different POS system and be able to include their balance. We have may customers that have items on layaway, or money on their account - and there is no way to get that information into Clover.
2 votes -
)Not able to put discount for all customers who order online .2) send the order from your phone or comp and sent to pos
1)Not able to put discount for all customers who order online .2) send the order from your phone or comp and sent to pos
2 votes -
We need an option for Canadian service businesses for a portable cc reader like square has
As a service business owner in Canada, I'd love to see a plug in swipe reader brought north of the border - right now our only option is Square. Would love to see this in Clover
2 votes -
If an item is used more like a category on an online menu, there should be no price or the option to add a range of prices
most of my menu items have 3 sizes/prices. To save room, I have the item listed, and clicking the item reveals the sizes and prices. This is fine. My issue, is that the item itself shows a price of $0.00. That's confusing and embarrassing. I suggest that if a price is set to $0.00, the price should not show at all. I have several items, so to save space and lots of customer scrolling to find their items they want, this system works best for our online menu. i don't want to have to triple the size of my online…
2 votes -
End of day icon for balancing registers that is not tied to REPORTING.
As it stands, DAILY SALES figures are only accessible in REPORTING. Therefore, employees that balance registers have full access to company sales figures for the entire year and beyond. Access to yearly/monthly/weekly sales figures & sales reports should be limited to owners/senior management. Clover needs an END OF DAY icon. It should have a filter for ALL REGISTERS, REGISTER #1, REGISTER #2, etc without having the ability to see weekly, monthly, yearly figures. This needs to be addressed ASAP. Thank you for this forum to offer ideas.
2 votes -
Customer Purchase History Transfer
Customer purchase history needs to be able to be transferred from one Clover sales channel to another. At this time there is no 3rd party app to assist with purchase history - only customer name. This is important for repeat business and for the merchant to engage on going with their customers.
2 votes -
Improve your receipt template please!
Please improve the template on your payment receipts. I have a wine shop, and we do a lot of volume discounts for our customers. Your current receipt template is confusing, as it just lists the total cost next to the item. For example, if a customer buys 12 bottles of a wine, the receipt just shows the total amount on the line item. For a sale like that, we offer a 20% standard discount, but again, your receipt just shows the total amount of the discount.
What would make things easier is if you could format the receipt so it…
2 votesThank you for submitting your Idea to UserVoice.
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Item discounts for buy 4 get 1 free
I have items that are buy 4 get one free or buy 4 and get $4 off. I would love for these discounts to be attached to this items so when I change the quantity it automatically applies
2 votes -
Tax should not be calculated on shipping cost
Customer's shipping cost should not be taxed. There should be an option on the web dashboard to separate shipping amount out from item cost so that sales tax is calculated only on item cost and not on item cost plus shipping.
2 votesThank you for submitting your Idea to UserVoice.
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processing fees
we need to be able to check in real time what the credit card fee is that we are being charged for each transaction. because your invoice system directs the payments to the bank without pausing for authorization we are now incurring fees on every invoice instantly on payment. BUT if the customer changes their mind in a few minutes or the next week we are unable to know what fees to charge them for making the return that quickly. 30 days is far too long to wait and not know what to charge the customer that is returning the…
2 votes -
fullfilment of orders
when an item is paid it can then be marked as ship to, partially paid, pick up and once that is done then they can mark it as such. Also create a report so they can see these items in this status.
2 votes
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