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Devices/Hardware

Welcome to the feedback forum for Clover Devices and Hardware. Please share your ideas for how we can update our hardware to improve merchant and customer experiences at the point of sale. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Device Setup: Were you able to easily put together and configure your device? Please express your thoughts on the device setup process here. 

2. Individual Device Categories: Share your ideas that have to do with all things hardware including the design, functionality, durability, compatibility, and more.  

3. Accessories/Peripherals: In this category, you can post all your thoughts on Clover accessories and peripherals such as the pin-pad, cash drawer, scales, scanners, and printers.

4. Other Device/Hardware Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.

Devices/Hardware

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289 results found

  1. IF the medium or small font is chosen and printed on the recommended 1.125 inch long labels, we get 2 orders printed on 1 label. if we choose the large font, we get 1 item per label.. the issue with large font is when we use a lot of modifiers per item - as many as 10 and so with the large font, we cannot see all modifiers

    10 votes

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  2. Firing a CANCELLED or VOIDED/DELETED ticket when an item or order is deleted or cancelled so the kitchen knows to NOT make that item or order

    84 votes

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  3. Can we hardware an order printer. Some kitchen printer straight to the pos please. Make it not reliant on a network. Eliminating a potential problem from the eco system.

    9 votes

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  4. Allow order types ToGo and Pickup to be printed in RED ink. This would help the kitchen identify those orders immediately and help them prioritize kitchen resources accordingly. Very helpful during busy times!

    17 votes

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  5. Toast has it. We need it. More options and more efficient. Please

    5 votes

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  6. On the Kitchen Printer when it pulls out the ticket it should all read on the left side. Example (Bean Burrito) is on the left (with cheese) should also be on the left not on the right.

    10 votes

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  7. When two clover minis are tethered together, they work great by showing the customer the welcome screen and the employee enters the transaction on his/her end. When it's a debit/credit transaction, all is well, and it displays perfectly on customers facing terminal, but when the transaction is EBT, it will only allow the card to be swiped on the employee's terminal. I have looked at the settings, and spoke with customer service, and it seems there needs to be an update for this. Thank you.

    3 votes

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    0 comments  ·  Clover Mini  ·  Admin →
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  8. Merchants are requesting a more seamless direct integration with a KDS. They are aware of the 3rd party apps but prefer a Clover integration.

    38 votes

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  9. 16 votes

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  10. I process for a growing franchise called Outer Banks Boil Company. They specialize in low-country boils where they offer "Pots to go" for people that want to steam themselves, or catering where they come to your vacation home and do on-site boils. For their on-site work they use the Clover Go. The ability to accept gift cards AND split checks without having to purchase a Clover Flex is a MUCH NEEDED update, please!

    15 votes

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    0 comments  ·  Clover Go  ·  Admin →
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  11. Currently the only option for modifiers display is along the horizontal top of the Station screen scrolling from left to right.

    Offer a vertical display option similar to how you can display categories with items displayed to the right. Very helpful for places that have multiple modifiers. This will speed up the transactions ordering times versus have to scroll along the top from one modifier to the next and enhance the user experience of the devices.

    5 votes

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  12. merchant want to be able to make the logo bigger

    4 votes

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  13. The merchant would like to be able to track the amount of items in inventory for items and once the item is unavailable they would like for the app to notify or not give them the option to place order for that item.

    2 votes

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    0 comments  ·  Clover Go  ·  Admin →
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  14. After recent update, items printed on kitchen tickets are not separated with a line or spacing options, making the ticket harder to read when multiple items are ordered. A line between items would make reading easier, especially with modifiers.

    8 votes

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  15. merchant requesting when a customers sees the option to enter their pin numbers to show numbers and letters as well some customers have their pin with letters instead of numbers .

    10 votes

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    2 comments  ·  Clover Flex  ·  Admin →
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  16. I should not hve to be at the station to fix printer issues. We have two stations and at one station we don’t need receipts yet there is no way to turn that printer off

    4 votes

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  17. Can we please bring back displaying the MID's underneath the DBA when switching locations with the same DBA name.

    3 votes

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    0 comments  ·  Clover Go  ·  Admin →
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  18. We would appreciate being able to see the customer name column in the orders app. We realize we can see the name under the "notes" column but we often use this area for actual notes. We also realize we can click on a specific order and then the customer name will appear on the next screen but this is difficult when there are many orders on the list. It would be great if we could see the customer name instead of the order code.

    7 votes

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    0 comments  ·  Clover Flex  ·  Admin →
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  19. Add the option to print the orders based on order types. I would like to print the orders based on order types and be able to keep printing my orders automatically based on the labels of each item

    5 votes

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  20. Merchant wants to use test mode on their Classic Station like once before to allow a cash order to be deleted when they exit test mode however they can no longer do that. Workaround is Refund payment or open cash drawer without using test mode.

    2 votes

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