164 results found
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Ability to add to an order after split amount has been payed by guest
Merchants would like to have the ability to keep adding items to an order after one of the guests has payed for their order
13 votes -
Pay Now Button
Many gateways have ability to create a button or link to a payment page for customers. This is common with doctors offices and a bunch of other service providers. You click the button, and then redirect to a secure Clover hosted page that gives them the ability to pay an invoice.
11 votesWe agree that this is a common and useful gateway feature. We’ve started implementing this capability and look forward to rolling it out in 2022.
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merchant copy
You used to be able to print two copies of the receipt (one for customer and one for merchant) as originals. Now the second receipt automatically says re-print. We like to keep a hard copy of all receipts. We would like first receipt to say "Customer copy" and the second to say "Merchant copy." We have the FLEX II's
10 votesHello,
This feature is under review.
Thanks,
Clover Product
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Allow an option for restaurants to add a service charge on online orders.
My servers are having to take time out from their daily duties to prepare online orders as they come in. There should be an option for us, restaurants, to add a service charge percentage to each online order.
10 votes -
Streamline pre-authorization process
Merchant would like the pre-Auth process to be streamlined in the Register app to not have to swipe and then go back to the pre-auth again
10 votes -
Add a custom field to the online payment page
There should be a way that we can add a custom field to a payment page. We need our customers to enter their file# (required) so that we can cross-reference their payment to the proper account. There are preset fields we can add to the payment page but we need to be able to add a custom field labeled "File #", put it at the top of the checkout page, and make it required. That value also needs to be visible on reports and the payment receipts.
9 votes -
Partial refunds
We need to be able to take partial refunds. This is very important in retail sites since we have customers only returning certain items on their receipts. We called customer services and they said we could only do full refunds or we have to fake a new transaction with the items they are returning to get a total and than do a manual refunds for that amount. We than have to manually adjust our inventory. There has to be a better way. We should be able to choose the item that they are returning and only refund that amount and…
9 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Reopening a ticket to add items when a partial payment is made
Ability to reopen an order and add items when a partial deposit is made from days ago.
9 votes -
Please add a negative tender button!
Please add a negative tender button so we can cash out lottery sales more efficiently than downloading a third party app.
9 votes -
Have Option to Require Zip Code and Street Address
For a phone sale, we would like to have the option to require the zip code and street address. The rates come in so much cheaper when a user passes in these values.
9 votesWe're planning an enhancement where zip code will be required and street address will be optional. The AVS result will continue to be displayed to the merchant. Street address is not reliable, so we do not plan to make it mandatory.
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9 votes
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Option for Pay Out tender
We need a Pay Out option for cash pay outs from the Register app.
9 votes -
Service Charge By Order Type
The merchant would like to be able to apply a service charge for To/Go-Delivery Order Types
9 votes -
Option to remove Verify Signature step after transaction
Does not want the option to verify the signature after doing a transaction.
9 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Have ability for custom fields for payment button
Currently it only asks for card and billing info. We have merchants needing the ability to have custom fields for their payment button. Examples could be: Invoice #, Account #, or a note.
8 votesHello,
This will be available in a future release.
Thanks,
Clover Product
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add charge button
when I placed an order, I only see add discount button only. I would like to have a button for add charge button so that I can charge extra right there on the system.
8 votesHello,
Can you please elaborate on your request? What Clover app are you using, and at which point are you in the user flow?
In advance, you may want to review our solutions for Item Modifiers, and/or Service Charge to see if either already support what you're looking to do.
Thanks,
Clover Product
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Disable Partial Payments.
Please allow us to disable partial payment acceptance when using the sale app. If customer does not have the balance for purchase we should be able to just decline the transaction automatically like other devices.
8 votes -
modify payment on closed orders
I have a very large merchant with 8 clovers and they are about to switch to micros for this exact reason. They are insanely busy, and many times a card is swiped for the wrong table. When this happens, they have to void the transaction.
BUT - there is no feature to re-open the order and apply the correct payment card. Instead, they have to open a new table/order, re-enter all of the items, apply a note to the kitchen "do not make" (because you can't close an order that is not fired), swipe the card again to complete payment.…
8 votes -
saving card info
Is there a way to save the customer's credit card info whenever they make a purchase? Merchant has a small business and her customers are repeat, so having the card info on hand in the records (even if it only shows the last 4 digits) would be very convenient. She could just pull up the records and select the card she wishes to use when the customer comes in again.
8 votesHello,
This feature is under review.
Thanks,
Clover Product -
Pull back Check
Need to be able to pull back a check if the wrong card was used and the order reopens so new payment method could be used
7 votes
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