571 results found
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Discounts to be added to total rather than subtotal
Merchant's need the option to have discounts added to the total rather than subtotal as requested by the IRS
1 vote -
EBT refuse taxable items
Taxable items cannot be purchased using EBT cards. Clover does allow the purchase of taxable items using EBT but should not. Merchant states this is a Federal law. Claims Costco POS will not allow it forcing the customer to pay with another form of payment.
1 vote -
Remove Gift Cards from Batch Total
Net batch totals should reflect the net amount deposited into the bank. Gift card activations are included in the net batch total and need to be manually subtracted to match bank deposit.
I propose that gift card activations not be included in the net batch total.1 voteHello,
Thank you for your feedback. Before we provide further direction on this, can you please clarify if you mean activations or redemptions in the net batch total?
Thanks,
Clover Product
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Fix bug for month autofill on chrome checkout
When autofilling a MM/YY on chrome in clover CC checkout, 10/25 autofills as 01/25.
I have to manually correct the input every time this occurs.
This has happened on multiple sites using clover so it seems to be a clover issue. MM/YY Autofill works on other sites without issue.1 voteHello,
This feature is under review.
Thanks,
Clover Product
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please get rid of the tip amount showed in $ amount below the percentage suggested?
please remove the tip amount showed in $ amount below the suggested percentage amount.
1 vote -
Add the tip amount to the payment completion screen
For example a $5.00 sale with a $1.00 tip. Currently the payment completion screen will show "($6.00) payment successful ($5.00 + Tip)." The merchant like this to be changed to actually show the tip amount so it should instead say "($6.00 payment successful ($5.00 + $1.00 Tip)"
1 voteHello,
This feature is under review.
Thanks,
Clover Product
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No Tip
- Need to modify receipt to include charges for “MDSE/services” under one line, and add another line for “TIP” followed by a line with the “TOTAL AMOUNT”. No Tax line at all.
- Need to add “No Refunds” under signature.
Batch Totals need to be as follows:
Sales
RefundsTotals
Tips
Cash back
Tax1 vote -
Tip percentage without cash amount
When customers would tip there would be percentage options. Now there is a dollar amount under neat the percentage. This is a new update that just came out and support says we cant remove it now. How can we get it back to just show the percentage only?
1 vote -
Clover Solo, Clover Duo, Clover Flex
Please let restaurant owner can deduct credit card fees from server's credit card tip automatically on shift report.
Most restaurant pos systems have that feature but clover.1 vote -
When adding custom payment type (chips/tickets redeemed for drinks) we can make this a non-revenue payment type
When adding custom payment type (chips/tickets redeemed for drinks) we can make this a non-revenue payment type and the money can come out of the bottom-line. Options for non-revenue payment type.
a. Issue is when payments are taken in for chips/tickets, this is a revenue item. We have it set up with an option to be a non-revenue item. However when chips/tickets are swapped for drink sales it only counts as revenue, no option to make this a non-revenue payment type.
b. Issue: Want net sales after everything is redeemed, and revenue counted when it comes in.1 vote -
Void button.
I need a void button. employees can delete a whole ticket and keep the money without us knowing. When you delete anything it doesn’t come up on the end of shift print out.
1 vote -
Show Taxes & Fees separately on the Payment Receipt
Merchants don't have an option to add bottle deposits that can calculate it automatically therefore the only choice there is, through adding Multiple Fees as "Bottle Deposit" under Taxes & Fees. But when that's done, the payment receipt shows "Taxes & Fees" and calculate both tax and fees together and shows one total, but if we can have the "Taxes" & "Fees" showing separate with the name of the "Fees" in this case "Bottle Deposit" that will help the merchant tremendously. Can this be implemented please? Thank you.
1 vote -
tip not on prepaid deposit
The tip calculation does not include a prepaid deposit. This could easily be added to the payment screen as a "Split Transaction with a Prepaid Deposit". The tip calculation would then be based on the total bill instead of the value of the bill minus the prepaid deposit. There are other solutions as well. A payment type in the other section could be titled Prepaid Deposit and the tip calculation would use the entire bill amount.
1 vote -
allow tip adjust on both devices receipts the station and the customer facing Mini
Cannot print a receipt with a tip line on both devices have to choose one or the other.
1 voteHello,
This feature is under review.
Thanks,
Clover Product -
could we calculate Service charges with cash settlement on the shift app
could we calculate Service charges with cash settlement on the shift app
1 vote -
Allow text prompt on when paying via custom tender
We use a variety of internal account numbers referencing other areas of our organization in addition to taking our usual cash/check/card.
It would be a great asset if we could designate certain tenders as requiring a note field entry when selected, much like the "Check" tender does when you select it.
Ideally it would show up on exports like the notes do on the checks, so long as it wasn't limited to 12 characters like the " invoice number" option is.
1 voteHello,
This feature is under review.
Thanks,
Clover Product -
Multiple Tax Rates on Uploading with Inventory Template (Excel)
When utilizing a template for inventory upload, currently the only way to add multiple tax rates & Fees is to add column under your product and add an additional line for just the additional tax rate.
This makes things extremely complicated when trying to export the data and filter with Microsoft Excel.
Suggestion - Make the Tax Rates field on the template comma delimited so you may add multiple tax rates and fees on one line. This should be a simple fix.
I can provide screenshots if necessary.
1 vote -
Ability to add tips from Tablet Screen when completing a transaction within the Authorizations application
Ability to add tips from Tablet Screen when completing a transaction within the Authorizations application. Only has ability to sign for tips on printed receipt when completing a payment through the authorization application.
1 vote -
Under transactions, I want to see the date displayed. Move the vertical boundary to the right so the full date shows up
Because Clover does not separate individual transactions, only total per payment method. If the total number does not match what the computer has, I need to know what the individual transactions were that Clover received (that is a request made). Meanwhile, they can be looked up under Transactions on the device, but whoever programmed that screen left inadequate room to display the date (left column), making the search for a specific transaction a nightmare. Meanhile, there's oodles of room for the center column, which displays the $ amount and also contains a randomly generated code that appears nowhere else. Let's…
1 vote -
Virtual terminal to have an option to enter the tax amount instead of percentage fee
Merchant would like to have an option in Virtual terminal for them to enter a tax amount.
1 voteHello,
This feature is under review.
Thanks,
Clover Product
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