694 results found
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Unit price needed on customer receipt for customer & clerk reference
Unit price needed on customer receipt. Example: 3 bulbs @ $3.98 CA $11.94.
1 vote -
Generate invoice from an online order
We need to allow customers to use the online ordering and then send them an invoice. If we can't do this with Clover our commercial clients are going to force us to use a different credit card processor and a different system. Why can't Clover add this as a check out option so we can get the order and generate an invoice? Clover can charge a fee for this function since we would have to pay someone else anyway. Do you want business going to Catertrax or some other system? We really need your help for a solution quick!
1 vote -
tipping
It would be really helpful to allow us to make tipping more customizable. Stuff like changing the wording to match our business and adding a function to round up to a dollar amount since we've found that people like that option to not have so much change.
1 vote -
ebt split payments
Are you guys working on ebt split payment options?
we need a column in the price book/ inventory.exl that has ebt yes /no optionthen we need the system to understand when we choose EBT payment option it only allowa items that have the Y in the ebt column to be used and it should promept for next form of payment on remainer items left of the order.
this is a must have feature if you want us to tell people we like clover.
At this point if any of my colleagues ask me i have to say NO cause…
1 vote -
Make the "type card" on customer-facing screen a removable option, like on the station devices
When the customer-facing payment screen is active, the option for the customer to manually "type card" is not removable. We do not want customers manually typing their cards in order to be PCI compliant and prevent fraud!! Please enable this feature for the Clover Mini, we have just discovered today it is customizable on station devices but not the Mini!
1 voteHello,
This will be available in a future release.
Thanks,
Clover Product -
tips
I would like to change the language from "Add a Tip" to add a "Add a Donation." We have customers that want the money to go all the staff including admin.
1 vote
Kevin Nathan
responded
Hello,
Thank you for your suggestion, but this request does not align with our current priorities.
Best,
Clover Product -
e-gift card
We have recently switched from square and a feature that we used a lot was tat our clients had the ability to purchase an E gift card from a web link. Currently we can only sell an e gift card from the store front POS.
1 voteHello,
This feature is under review, we're aware that this is currently broken within Clover Web Ordering.
Thanks,
Clover Product -
Speed Up Pre-Auth
Speed up pre-authorization process. When you preauth you have to back out of the tab to start the next. Instead it could preauth then just save the tab and go back to the main bar and more section. There are lots of "taps" happening when trying to pay / authorize etc
1 vote -
tax base on modifer
An Item is taxed when a modifier is selected for an item. In California a sandwich or salad that has hot meat like chicken or bread is toasted is required the whole item to fully be taxed.
For example, when I add modifier Toasted, Clover needs tax the item.
1 vote -
Split Checks by Guests for Pick Up and Delivery Orders
Allow splitting of a guest check for Pick Up and Delivery orders. Clover is so traditional in the way of programming. The functionality exists for tables...cross it over to other ordering types. One person calls in and orders for 10 people or their department. FOCUS would allow me to split the check by item over multiple orders in one check. This function is CRITICAL!
1 vote -
taxes
Dine in deserts should be taxed.... take out deserts should not be taxed. Please allow for this, I have to give free money to the state. My previous POS allowed for this. My customers are gonna be giving the state $12,000
1 vote -
recurring payment printing from the clover device
Could you guys allow the recurring payment be printed from the device if an overdue amount status is shown and if a paid status is shown. Also a batch report for recurring payment if multiple payments are made on a particular day.
1 voteKevin Nathan
responded
Hello,
Thank you for your suggestion, but this auto-printing request does not align with our current priorities. For reporting, merchants can use the Clover dashboard to view/print their recurring payment activity.
Best,
Clover Product -
Customer Charge Account
It would be nice if you can charge an order to a customer. We have multiple hospitals that charge transactions to their department. It seems to have the functionality to charge to a customer but it doesn't work. After being on the phone with Clover support for over an hour, it seems that it doesn't work and it also doesn't flow through on reporting.
1 voteHello,
Thanks for your feedback. Can you clarify that the following is what you're trying to do on device?
- Create an order
- Lookup a customer
- Use customer's card on file to pay for the order
If so, this feature is currently under review.
Thanks,
Clover Product
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Remove Gift Cards From Batch Total
I am unable to reply & comments are closed on the reply question from [Kevin Nathan, Admin, Clover] to my original post with this same heading.
My reply answer is that I do mean redemptions, even though my original post says activations. I meant to say redemptions. Text of original post and reply from [Kevin Nathan, Admin, Clover] follows."Net batch totals should reflect the net amount deposited into the bank. Gift card activations <I meant redemptions> are included in the net batch total and need to be manually subtracted to match bank deposit.
I propose that gift card activations…1 vote -
Verified Seal
As Clover continues to expand in the ecommerce space, merchants are requesting a Verified Merchant Seal (similar to Authorize.net or Paypal gateways) to identify to their cardholders that transactions are processed securely
1 voteKevin Nathan
responded
Hello,
Thank you for your suggestion, but this request does not align with our current priorities.
Best,
Clover Product -
Tipping out back of house
I work in a place where it is customary to tip out the back of house workers that make my job possible. When we had cash tips, this was very easy. However, now that we are a cashless facility, this is much more difficult. Is there a way to be able to direct a portion of my tips to the BoH workers when I close out for the night? This would be a very appreciated feature for my fellow employees who work so hard to make sure I can do my job effortlessly.
1 vote -
Discounts to be added to total rather than subtotal
Merchant's need the option to have discounts added to the total rather than subtotal as requested by the IRS
1 vote -
EBT refuse taxable items
Taxable items cannot be purchased using EBT cards. Clover does allow the purchase of taxable items using EBT but should not. Merchant states this is a Federal law. Claims Costco POS will not allow it forcing the customer to pay with another form of payment.
1 vote -
service charge should be apart of payment plus plan
service charge should be apart of payment plus plan ; merchant not happy with being charged extra
1 voteKevin Nathan
responded
Hello,
Thank you for your suggestion, but this request does not align with our current priorities.
Best,
Clover Product -
Remove Gift Cards from Batch Total
Net batch totals should reflect the net amount deposited into the bank. Gift card activations are included in the net batch total and need to be manually subtracted to match bank deposit.
I propose that gift card activations not be included in the net batch total.1 voteHello,
Thank you for your feedback. Before we provide further direction on this, can you please clarify if you mean activations or redemptions in the net batch total?
Thanks,
Clover Product
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