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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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1022 results found

  1. Please add the current MID being viewed back under the Help button in the Dashboard Version 3 -- MANY Merchants do not know their MID and ask us where to locate it, and it's a little more involved than just "click Help at the top"; additionally quite a few merchants have two different MIDs under the same name and they go back and forth from the dropdown, but the way they used to confirm they were looking at the correct MID, was to check under help, now it's much more cumbersome.

    6 votes

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  2. Allow merchants to send refund receipts via dashboard.

    2 votes

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  3. My website uses Clover for online ordering. It would be very helpful to add customization in terms of pictures, logos, etc. to that specific page to make it more unique to each website owner. If there's any possible way for this to happen, please let me know as I would like make my ordering page more lively or at least have my logo set up on there

    3 votes

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  4. With online ordering, we can printing items to kitchen using the alternate name but cannot do so with modifiers? That is a big issue for us because our alternate name is in Vietnamese and our kitchen staff cannot read English. I'm not sure why that was not developed when developing the online order since it prints fine when we enter the orders with items and modifiers with the devices.

    1 vote

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  5. Create a program to prohibit the sales of alcohol On a particular day during particular hours.

    1 vote

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  6. Please make the Employee filter in reporting searchable. Merchants (Taxis) may have 600 employees to drop down through...needs to be a searchable field.

    1 vote

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  7. 1 vote

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  8. I'm at the corporate office and have 40+ Clover locations. It is difficult to deal with Clover support. First of all, the staff isn't well trained. I've actually called with the same issue and have gotten different answers. We've had 3 escalated tickets within the last couple months closed with no resolution. I tried to respond to the email with screenshots to find out that you cannot respond to the email from the escalation team. I had to call to reopen the tickets. A ticket should not be closed unless the location has confirmed that the issues is resolved. Additionally,…

    1 vote

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  9. I have bottle deposits listed as one of the tax rates (I do not see another way to do deposits). Now we have 12 different tax rates. (See Below).

    Bottle Deposit
    Bottle Deposit 12pk s
    Bottle Deposit 15pk s
    Bottle Deposit 18pk s
    Bottle Deposit 24pk s
    Bottle Deposit 30pk s
    Bottle Deposit 36pk s
    Bottle Deposit 4pk s
    Bottle Deposit 6pk s
    Bottle Deposit 8pk s
    NO TAX
    Sales Tax

    Wines do not have deposits so I would like an option to turn OFF all other tax rates with one button because currently I have to uncheck all of…

    1 vote

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  10. Clover online ordering does not work on:
    MacOS Venture 13.5.1
    Chrome Version 116.0.5845.140 (Official Build) (x86_64)

    It allows the user to add items to the cart, but the cart will not open and there is no way to complete the order. As a work around, I can open Safari and re-enter my entire order. This has been a problem for at least a year.

    1 vote

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  11. you need to let us see items without categories when we look at inventory on BOTH virtual site and machine how else can we correct things?????

    5 votes

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  12. For takeaway orders in the UK, there are different VAT rules to eat-in orders. We need the ability to force the takeaway Section in the Dining App to use a different order type to that used in the Seated Sections. The ability to select it in the Register App means that the wrong order type can be selected; which has implications in assigning the correct VAT treatment to the items ordered.

    1 vote

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  13. the option to schedule Orders in Dinning app, it can help to set up orders in store for pick up another days like caterings

    1 vote

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  14. When an order is placed that is transferred to a different server the order gets fired a second time which causes confusion in the kitchen during busy periods.

    2 votes

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  15. Merchant requesting an enhancement to be able to Assign Revenue Classes from Device not just the Dashboard like in the past

    1 vote

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  16. I want to be able to run a report that shows me all the inventory that has not had sales for 6 months or longer to recognize aged inventory that needs to be discounted and clearanced to sell.

    It tracks all the sales data, I just need it to show me what didn't sell within selected date ranges.

    5 votes

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  17. Please allow Modifier to be Duplicate like the item in Clover inventory app

    2 votes

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  18. Clover online APP
    Customer can't add quantity on Modifier

    Can you please allow to add quantity on any Modifier as example:

    Green Sauce +$0.30 1 +

    3 votes

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  19. I am a vender in central Florida and have number of customers that are visiting.
    There is a growing number that buy items and request to have them shipped to their home across the US.

    The Clover device does not allow for shipping to be added without taxing the shipping cost. This presents a challenge in accounting and customers question the tax cost.

    Is it possible for develop the program to add shipping without adding ang cost.

    1 vote

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  20. you should be able to use modifiers and items without having to use to many categories, modifiers and items. too much red tape. and to time consuming.

    2 votes

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