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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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1022 results found

  1. Under an inventory item, it would be helpful to see a 25%, 30%, 35%, 40% margins option near the cost and price lines. So staff can put in an item cost, and then just hit the percentage margin and have the price automatically calculated. Other POS systems have this capability. Saves time not having to pull out a margin calculator on our phone for every item.

    1 vote

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  2. Our business is a grooming salon and our receptionist cashes payments. Therefore the name of the receptionist is on the receipt, but not the groomer who the tip belongs too. There should be a way to assign a service provider to a ticket to account for tips and commission! This seems like a basic feature that any service business needs.

    1 vote

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  3. It would be nice to be able to filter inventory items by category and other features when on the web dashboard.

    5 votes

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  4. We have 2 revenue classes for our grooming salon. 1 is service and the other is retail, because we sell dog food, supplies, etc. For some reason, everything is automatically rung out as "retail" even though our service items were created with the "service" revenue class assigned. Why don't items automatically ring up as their assigned class? This seems to defeat the purpose of having it.

    1 vote

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  5. Please add "brand" column or feature. Right now our retail business uses "printer label" as brand because we do not need to print orders to a kitchen and we need something to account for the many brands that we sell. For whatever reason, when adding a new product, the "pinter label" options are not alphabetical. This is very annoying because we have almost 100 brands that we have to scroll through to find the right one.

    2 votes

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  6. Cash Drawer Permission: If there's an order of $0.00, create a permissions for employees not being able to take it. Some merchants complain because there are cases where the employee adds a discount and leaves it on $0.00 and they cannot control the cash drawer movements with that.

    1 vote

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  7. Parent Items with Variants should show as single items (and not list all variants).

    Parent Items with Variants should be allowed to be assigned to sales categories and reordered like other items within that category. Presently parent items with variants only show in 'all items'.

    Order UI / Flow - When a parent item with variants is touched, the options within each variant should show (just like multiple modifier groups would), allowing the clerk to choose a single option within each variant group that results in adding the correct sales item to the order (receipt pane).

    I recall that this…

    2 votes

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  8. The inventory we have for sale are sometimes used for jobs as well, I need to be able to deduct inventory at cost so that profit will not be reported.
    Either I need an item specific discount or a modifier that can be negative.

    Also, what's up with no low quantity alert and no inventory report? We need low quantity alert to see when we need to order new inventory. And we need inventory reports to evaluate how each item in the inventory is selling.

    2 votes

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  9. Improve inventory page
    column size should be adjustable!

    1 vote

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  10. We would like the ability to hide specific categories. There are categories I would like available on pos but not online

    1 vote

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  11. It would be good to add flags to orders that have multiple available settings. Sure, Open and Closed are nice but that doesn't assist someone fulfilling orders keep up with the orders already picked up when all online orders come in paid in full and closed. A separate column for that flag would be good and to make the multiple options be configurable by the merchant would be nice. The ability to then filter based on this status is key. Also, the Orders Screen really would benefit from having a field for searching based on customer name, phone, or email…

    1 vote

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  12. Clover needs to allow business owners to reorder their menu item modifiers in a way that meets the needs of their staff and business. I thought Clover was going to be able to meet & exceed the previous systems I have used but unfortunately I am finding that this is not the case. Clover needs to up their game!

    1 vote

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  13. Device serial number needs to be displayed in wireless manager app market billing details so that users can tell which device/amount per device they are being billed for.

    1 vote

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  14. Our facility offers different menus (categories) at different locations on the same property sometimes at the same time. When running reports, it would be helpful to differentiate which items were sold at which location. Currently, the reporting system will only indicate an item in the category where it was first programmed. For example, if bottled water is being sold in multiple categories, it will only report sales in one of the categories. Please advise if there is a solution for this. Thanks!

    3 votes

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  15. When creating an Item under Inventory, I was confused how to resolve this complexity:

    I sell protein balls individually and in packs of three. There are two flavors. For analytic purposes, I want to track sales by package size and flavor. I have three options:

    1. Create a separate item for each combination of attributes (four total).
    2. Use modifiers for flavor or count.
    3. Use per unit pricing.

    Option 1 is undesirable, because adding a third or fourth variable would result in maintaining a large number of item skus, and require manual work to calculate sales across all variations of a single…

    1 vote

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  16. ADMIN HAVE TO ABLE TO DECIDE WHAT EMPLOYEE CAN MAKE CHANGES ON THE INVENTORY QUANTITY EVEN WHEN THEY CAN SEE THE INVENTORY

    1 vote

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  17. Hello,

    we need a feature that setups up mix and match options for scanned items.
    The system will automatically determine how many groups of items there are and will apply the correct deal.
    For example if you have two redbull for 5.50 and 3 redbull for 6.50 then if there are 5 red bull in the cart then the system will apply 3 redbull deal and 2 red bull deal for the red bull. And as the quantity of items increases, then the system will optimise for best deals.

    Unfortunately, apps limited to small quantities of items scanned and do…

    1 vote

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  18. This option will allow multiple units of the same modifier option to be selected when ordering. Uber Eats already has this option.
    E.g. our family pack comes with 8 drinks and 3 appetizers. at the moment the customer can choose the options they want but not the quantity. for example the can choose Diet Coke and Fanta which will result in us sending them 4 of each, If the want 2 Diet Cokes and 6 Fanta, they will have to write a note which is inconvenient.

    2 votes

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  19. Friday, Saturday and Sunday's are lumped into one deposit that comes through on the first business day of the following week. Clover's "Calendar Week" is setup as Sunday through Saturday. If there are any sales on a Sunday, the combined Fri, Sat, Sun deposit now includes sales from two periods, creating a book keeping problem. They should deposit separately into the merchant's bank account as 3 separate deposits.

    1 vote

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  20. Please move the modifiers/special instructions to the left side so that they print right underneath the menu item. It is hard for kitchen staff to see the modifiers when the tickets get stacked

    1 vote

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