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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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1116 results found

  1. I would love to be able to rank items or favorite them to the top when I search by most sold or by favorites at the top

    1 vote

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  2. 1) Need a way to add new/existing item to a different order type on clover machine, not only on clover's website under Sales & taxes tab.

    2) If item is not added in a given order type, that item should not be allowed to be a part of that specific order type transaction.

    0 votes

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  3. I will like the ability to view my Merchant number by clicking on Business Information

    1 vote

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  4. Until around mid-April 2024, it was possible to view a tips breakdown in the Employee Sales report on the Clover POS devices. The total tip amount for each employee was broken down into "DoorDash Dasher tips" and "Employee tips". "DoorDash Dasher tips" are tips left by customers for online orders delivered through DoorDash Drive, while "Employee tips" are tips actually received by the employee for dine-in orders. It is no longer possible to view this information on the Clover device itself, and accessing the Dashboard is now the only way to view the tips breakdown. I am not sure why…

    1 vote

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  5. Star already supports a printer buzzer (model BU01-24-A) that plugs into the RJ11 jack at the back of the unit. Ideally, we could set this to print to only certain order types, namely online orders that employees wouldn't necessarily be aware of.

    1 vote

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  6. I need you to add a payout button to my device so the employees can see the payouts and it will show on their reports. I also need it to show up on my dashboard

    2 votes

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  7. Customers click onto our website will see our logo & branding, then to order > click onto "Order Online" that directs to Clover platform which immediately turns into green. There is no customisation for us other than adding our own logo. We should be able to customise our own brand colour on those banners. It should NOT be difficult to fix. Not Clover green. Clover shouldn't be promoting itself at our cost!!!!

    1 vote

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  8. 1 vote

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  9. Being service based , the services AND items sold should be listed with each employee for end of day report. Commission based businesses need this!

    1 vote

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  10. We want the ability to have the (Clover Dining) Table QR Codes to point to different menus. The use case is that when people are dining in we want to allow them to order pastries like croissants. However, if they order online via direct link to the clover menu, or 3rd party, they should not be able to order pastries. Another example would be alcohol, can't have people ordering that online, because they must be in-person to check ID.

    Perhaps there could be a separate Menu Channel for each table in Clover Dining. Or at least a separate Menu Channel…

    4 votes

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  11. Currently, customers with international phone numbers cannot pay for their order when checking out in Clover Online Ordering. This is especially frustrating when you use the Clover Dining Table QR Codes. They put in their order, get all the way to end to pay, and it stops them, and they have to repeat entire order to a person. Please support international phone numbers for Clover Online Ordering or give us the ability to NOT require phone numbers.

    2 votes

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  12. Please allow the remaining balance on a gift card to automatically print on the payment receipt. It slows down a business when they need to go to the gift card app to see the balance

    1 vote

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  13. Please fix online ordering. The text bleeds out of the text container.

    For items with long descriptions the text bleeds outside the box and looks really bad. Multiple accounts all with the same issues.

    1 vote

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  14. Wants to be able to allow customers to choose as many of the same modifiers on the online platform without having to start a new order

    1 vote

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  15. Wants to be able to add a time frame for items to be available on the online integration

    1 vote

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  16. It would be great if the register interface had more options for how it displayed. I have a wine shop, and we do not need categories or items to the right side of where items show up in the register app. For us, it would be ideal to have just a simple and bigger interface to see customer orders as we scan them.

    It would also be fantastic if there was a way to add the total # of units in a customer order. We like to double check on larger orders that the # of wine bottles going into…

    1 vote

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  17. Will there eventually be a way to pre approve an online order (Accept/Decline)?

    1 vote

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  18. When adding descriptions for online items if you type anymore than 60 characters the description flows into the space between items. You can use even less characters if your item name is long or you add a picture. For ease of reading while on a mobile device the constraints in which a description can fit per item would ideally be increased. Or font sizing would help to mitigate this. Is this something that is in the works of implementing?

    1 vote

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  19. Merchant would like to cancel online orders if they run out of the particular menu item.

    1 vote

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  20. Sometimes due to whatever reason, a few customer's online order will not get sent to the printer and Clover will send an email notification. It would be best if the order is attempted to be resent to the printer to prevent any misunderstanding or inconvenience. Not all merchants have access to their email to check for missing orders so just an email notification is not the best solution.

    3 votes

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