1020 results found
-
Allow for us to enter duplicate item names in the Inventory
Allow for us to add duplicate inventory item names in the Clover inventory template. You guys have the clover ID which already gives each item a unique inventory identifier, and a duplicate name would help tremendously in transferring from either another PoS over, or even just transferring from Clover to Clover.
1 vote -
add Phone number option at the register while billing
Phone number option at the register while billing
2 votes -
Inventory report to find items not in category or add a category column to the items export report
Inventory report to find items not in category or add a category column to the items export report
2 votes -
update price of item in register
Merchant wants the ability to update the price of an item directly in the register app. For example, the merchant scans an item and notices the price has changed, he want the ability to update that price while ringing the customer up and wants it to update the item in inventory as well instead of having to pull up the inventory item manually then adjust the price.
1 vote -
Prompt Cashier for "A Name for the Order" while keeping order numbers
Prompt Cashier for "A Name for the Order" while keeping order numbers.
I like having order numbers to make sure the staff cook and make drinks in the order in which they were placed. But I also would like to have an option to require a prompt for "A name for the Order" without having to manually add an order note. Currently you can set the order number either to be automatic rolling numbers OR "manual" (where it prompts you to add a name or number) but there is no way to to select both.3 votes -
Ability to Adjust Delivery Specific Hours
There should be a separate option from online hours. Delivery hours should be different than clover website pickup hours.
2 votes -
Add a description line on the receipts from the virtual terminal.
I'm in the limo transportation business, and our clients virtually order our services and we get their info including creit cards, store it and charge their card after every use and we sent them a receipt with a descripion of each charge/service on it. They often use our services frequently with different services and rates.
While there is a line in the virtual terminal under the Order Note, it does not however show on the receipt. This is crucial for us and our clients to have that description line so they can get reimbursed or identify which charge is for…2 votes -
Option to Delete Cancelled Online Orders
Currently, if a customer goes to Clover online ordering and cancels the order, the $0.00 order ticket will stuck in the order app and cannot be deleted, which is cluttering the list. Please add an option to delete or archive these cancelled orders from the orders app.
4 votes -
Additional filters for transactions report
The merchant would like additional filters to be added to the transactions report on the dashboard. In particular, since the payment amount shown on the transactions report already includes the taxes and services charges, the merchant would like an option to remove these amounts and show only the gross sales amount of each individual transaction before taxes and services charges are calculated.
1 vote -
Add & Subtract Modifier Items
I own 2 coffee shops, and it would be awesome if you could have a + or - on syrup flavors to increase the amount of syrup pumps or decrease without having to type in a custom modifier. Also, it would be really helpful if you would be able to set standard pumps of syrup or recipes for each individual drink so you can use the + or - feature.
1 vote -
Add a mandatory line item on a QR code that shows company name or orgaization name when a customer is placing order or donation via QR code
Need a mandatory line item on a QR code for organization or company. Must be exportable in a excel spreadsheet so we can sort by company or organization
1 vote -
Printing of Order Ticket Types
Merchants would like an option of seeing the order type (Dining Room, Takeout, Online, etc.) print at both the top of the order ticket (current) as well as an option to have it print at the bottom of the ticket too (enhancement). Even though it prints in Red on a kitchen printer, sometimes the kitchen staff doesn't see the order type because it is at the very top of the ticket with the header info and/or is obscured when the ticket is hung in the kitchen.
1 vote -
Marketplace Tax for Online Ordering Partners
In several states, Online merchants such as Doordash, Ubereats, and Grubhub, have to collect tax and pay it directly to the state, without that tax collected going to the restaurant.
Right now, under the current iteration of the integrations with Doordash, Grubhub, and Ubereats, the taxes on those orders are bundled with the default sales tax set for the restaurant. This makes it difficult to differentiate what revenue and what tax is from Online Partners and which one is from the restaurant or direct-online-ordering with the restaurant.
The Clover Help file on "Track Taxes on Sales" (https://www.clover.com/en-US/help/track-taxes-on-sales) mentions:
…
1 vote -
Third Party Platform Receipt Header and Sticky Label
For Delivery platforms, it should state whether or not it is Delivery or Pickup.
For Ubereats, it will say Uber Eats Delivery and Uber Eats Pickup which is good. The only issue is that on the sticky labels, it will state delivery whether or not it is delivery or pickup. For Doordash, it will just say Doordash Pickup on the top of the receipt. If it is a pickup order, the name will say for example: Pickup-John. We would like it to be made easier by separating the headers Doordash Pickup and Doordash Delivery. For Grubhub, it will not indicate…
1 vote -
no Yelp or confusing items on website
Logging into Clover, I see "respond to recent customer reviews" and a company that I never sold to. Checking and the company does not even exist. It looked like Clover was compromised. I called and was told to ignore this as it was advertising. I had PayEasy for years and nothing like this ever popped up. This is a business system. Get rid of the ads.
1 vote -
86 an ITEM on CLOVER DEVICE
Need the ability to 86 an item quickly in the middle of service. Any employee should be able to do it as the chef yells out "86 the empanadas!!!" this way, online customers wouldn't be able to order empanadas for the day, for example. The 86 should reset the following day or whenever an employee "un86 it" to make it available again.
2 votes -
Multi Location Inventory NEED photos and online ordering option
Currently, when creating a new item on multi-location dashboard, there is no option to adding a picture or adding it on online ordering. When you try doing that on the individual location after adding the item on multi-location dashboard, the option for the online ordering does not appear
2 votes -
Print receipts only when they require a signature
Would like the the option to only print receipts based on the signature requirement.
1 vote -
Individual Item Modifiers Change Layout
Restaurant version needs to add modifier Change Layout option under each item with modifiers. Some menu items have different choice options needed in a specific order. Currently, if you adjust modifier position in Modifier Change Layout, it adjusts in all items. Needs separation.
1 vote -
Make default order type optional
Currently, we have multiple order types: dine in, takeout, and phone call. We have dine in selected as default. This is not very optimal because we are a fast casual restaurant and every customer that comes in is not always dine in. When we login to our pin, the first order type that shows up is dine in. We do not want this to be default. It has to be because we are forced to choose one. Please make it optional.
1 vote
- Don't see your idea?