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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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1014 results found

  1. We found out scan to pay feature works only for Apple device at this moment.
    The problem is there are a lot of people using android too.
    Could you please develop that feature for android user?

    1 vote

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  2. Pre planned order of operations of modifiers on order receipts regardless of when it is selected when ordering.

    Example: Bagel shop with many modifiers, customer asks for bagel to be toasted, but it shows up last on order receipt and cook misses it.

    1 vote

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  3. Have a Service Plan specific for retail, which don't include all the restaurant apps and functionality. Retail would focus more on inventory, online/in house sales functionality.

    4 votes

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  4. Please allow edit employee to change the employee name. Best example is employee gets married. Deleting employee and entering again with new name is not a very good way of doing this.

    3 votes

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  5. I have a mobile food truck. Like to using the online ordering but when I change locations and activate the online ordering it is a hassle to manually changing the location every time I am serving for that day. Can a pop up be created for my location service for online ordering ? Even if you can create a Headline on the web address for" online ordering location or we are serving at .... " where I could manually type the address for where I am serving for orders to be picked up would be lot better than changing original…

    1 vote

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  6. Inventory only allowing 25 items to remove, what if merchant have 15000 items and they want to remove all items at once, it willt take hours to remove 15000 items. Old inventory had the option. Please bring the feature back

    1 vote

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  7. Currently the tip Name for online ordering is the Merchants name. As you may know legally the owner can not take the tips for themselves. So for the tips left on the online ordering, it should have an option to change the name to the employee or host that is taking care of the In store pickup not the owners name. Please add the option to change the name for online ordering tips.

    2 votes

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  8. In the clover dining or register the ability to repeat an already printed item would be great. Yes you can do this if the employee has access to "Edit Printed Items" But the ability to repeat would be helpful while preventing them from being able to delete items. Basically separate delete and repeat functionality.

    2 votes

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  9. Merchant do not want any of her employees to have permission to process manual card entries and would like to have the feature remove from all flex 2nd gen devices

    1 vote

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  10. Allow for us to add duplicate inventory item names in the Clover inventory template. You guys have the clover ID which already gives each item a unique inventory identifier, and a duplicate name would help tremendously in transferring from either another PoS over, or even just transferring from Clover to Clover.

    1 vote

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  11. Phone number option at the register while billing

    2 votes

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  12. Inventory report to find items not in category or add a category column to the items export report

    2 votes

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  13. Merchant wants the ability to update the price of an item directly in the register app. For example, the merchant scans an item and notices the price has changed, he want the ability to update that price while ringing the customer up and wants it to update the item in inventory as well instead of having to pull up the inventory item manually then adjust the price.

    1 vote

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  14. Not all owners are hands on regarding the day-to-day management of their locations. The frustration we get from managers who do not have permission to respond to chargebacks is being voiced regularly. There needs to be an area where the owner can select or add this permission when adding new users.

    2 votes

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    1 comment  ·  Admin →
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  15. Prompt Cashier for "A Name for the Order" while keeping order numbers.
    I like having order numbers to make sure the staff cook and make drinks in the order in which they were placed. But I also would like to have an option to require a prompt for "A name for the Order" without having to manually add an order note. Currently you can set the order number either to be automatic rolling numbers OR "manual" (where it prompts you to add a name or number) but there is no way to to select both.

    3 votes

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  16. There should be a separate option from online hours. Delivery hours should be different than clover website pickup hours.

    2 votes

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  17. I'm in the limo transportation business, and our clients virtually order our services and we get their info including creit cards, store it and charge their card after every use and we sent them a receipt with a descripion of each charge/service on it. They often use our services frequently with different services and rates.
    While there is a line in the virtual terminal under the Order Note, it does not however show on the receipt. This is crucial for us and our clients to have that description line so they can get reimbursed or identify which charge is for…

    3 votes

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  18. Currently, if a customer goes to Clover online ordering and cancels the order, the $0.00 order ticket will stuck in the order app and cannot be deleted, which is cluttering the list. Please add an option to delete or archive these cancelled orders from the orders app.

    4 votes

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  19. The merchant would like additional filters to be added to the transactions report on the dashboard. In particular, since the payment amount shown on the transactions report already includes the taxes and services charges, the merchant would like an option to remove these amounts and show only the gross sales amount of each individual transaction before taxes and services charges are calculated.

    1 vote

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  20. I own 2 coffee shops, and it would be awesome if you could have a + or - on syrup flavors to increase the amount of syrup pumps or decrease without having to type in a custom modifier. Also, it would be really helpful if you would be able to set standard pumps of syrup or recipes for each individual drink so you can use the + or - feature.

    1 vote

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