Skip to content

Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

997 results found

  1. Please make a function to filter items to see a list of anything that has not been assigned a revenue class yet.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. When an order is fired that contains individual items that are Hot that go to the HOT printer and items that are Cold and go to the COLD printer that need to go the same table and be delivered at the same time there is no way for the specific printers to know that there is a corresponding order sent to the other printer. Food is getting expedited separately instead of together. The summary also helps with pulling food items to start cooking, then reference modifiers.


    3 - Main Dining Room - Dine In

    Server: Alex


    4 – Filet 6oz,…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Register APP - consumer returns item purchased : merchant processes refund, exchange or partial exchange and balance owing in the form of "instore credit" Receipt printed fails to show balance owing when issuing partial exchange for another item - receipt does not list the balance owing
    Also same idea , with split payment balance owing not shown on receipt. Clover REGISTER APP requires update to correct issue

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Online Orders (especially form integrations) should be updating the Inventory stock count. All the correct items are received by Clover POS, but their quantities sold do not deduct from the Inventory stock count.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. if i have a global percentage price increase from a vendor i need a way to adjust all my prices on those inventory items from that vendor without going in and adjusting each inventory item individually

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. merchant employee's are able to see the day's total sale amount after logging out of the admin account
    merchant is stating that the device didn't previously show the total sale amount on the employee screen/ merchant has the permissions removed from the employee's permission but they are still able to see the closeout on the screen it comes and it goes after logging out of the admins account
    uploaded screenshots of it showing and then disappearing on the employee account I did recommend to closeout out of the application. Tier 3 advised to submit enhancement request since is no permission…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Inventory - Items, the view needs to be fixed so that the full name of the item can be viewed. So the column width just needs to be expanded. Just a simple fix that would really help.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Please allow medical industry professionals to switch and change their subscription plan to be able to keep track of taxes and service fees as certain providers sell glasses and other items that need to be taxed.

    Business owners are switching to other merchant services companies that allow for the taxation of their services and the items they sell.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. I sell shoes, when I must change a price, we must change one variant at a time. It would be nice to edit faster by entering the amount once and selecting the variants to replace.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. The client would like customers to see the change owed to them via the customer display (mini)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Restaurants need stock counts to have an option to decrease inventory when item is fired, not when item is paid. There should be a check box under the stock quantity section that will allow stock counts to automatically decrease when items are fired.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. We have a bar with 16 stations; 8 solos,3 minis, and 5 flex. We have a remote printer that fires cocktails to the bar. This is only on the flex devices that are used for table service. The problem is, if a table is opened on the flex, then a station is used to ring a drink, when the flex is used to ring another drink, the drink that was rang on the station(by a bartender, who then makes the drink)fires with the drink just rang on the flex. The service bartender makes both drinks, not knowing that one has…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Online Ordering: Ability to turn off "+ Special Instructions". Currently we must allow customers to add special instructions to each item they order. Customers consistently place charge items in the field such as "Add Cheese" or "Add Grilled Onions". We need to be able to disable this action if we want to.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. looking for itemized bill with order and customer info to automatically print on open cash orders both to go and delivery
    currently have to re-open order to print itemized bill on all open orders which is not very efficient at peak business hours

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Merchant wanted to auto print the bill receipt when He Saves an order. Manually printing the bill takes a lot of steps and he would like it to be more simple.

    16 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Both in the Register App and in Inventory. We need the ability to on screen drag and drop items in an order so that like items can be grouped together. This makes it easier for example, in a Coffee Shop, for a barrister to just shout out the hot items to a teammate while they get the cold items. Likewise, in Inventory, we have the ability to organize the order of all modifiers universally. However, often the order in which the modifiers need to pop up vary depending on the item. In other words, we need the ability to put…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Our sales are mainly retail electronics and each item beside the UPC and Sku at time of selling we have to add a serial number of the same UPC. A unique serial number to track warranty plans when they come back for repair.
    We do not find any field to add product serial number at the time of sale. It will be great to add a field and enable scanning the barcode of the serial number in that field.
    As a temporary solution, we are adding manually the serial number at the notes field for each transaction. But it's hard…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Currently when we get an online order from the UberEats/GrubHub integrations with the POS, it doesn't make any sound or auto print a receipt at the front register. We have no way of knowing when we receive a delivery order.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Merchant has requested that when adding products into inventory, the screen automatically populates an online photo of the product as reference along with the UPC and Name of the product.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Please extend the food preparation time to 24 hrs. or longer. As a bakery, we need longer times to prep cakes, etc...

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?