998 results found
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Building New Items
When building new items - The revenue class option should be on the main build an item screen. Makes no sense to build the item and then go back into another screen to add the revenue class. The app shows it on the main build an item screen.
1 vote -
Re-order Button for Regular Customers
Please create a button to re-order the same set of items when the business uses the customer data app and a regular customer orders the same items. The app already has the information regarding what they ordered, their name, and their phone number. The business wants to pull up the customer information and just hit one button to place another order for the same items when the customer calls in instead of creating the order from scratch.
2 votes -
Manual Close out
We are unable, in Canada, to change from automatic closeout to manual closeout. Why??? This needs to change as our office closes different days and times/hours. With this set on Automatic closeout, we get a "grayed out" icon that we cannot closeout, therefore, we cannot get our daily totals so we can balance at the end of the night. We need to record our Visa/Mastercard/Debit totals on our own spreadsheet to determine if we balance with Clover. When is this going to be fixed in Canada? If it's available in other Countries, it should be available in Canada. We ONLY…
2 votes -
categories
How can we make Categories go away for certain time period ?
For example, merchant has Breakfast, Lunch and Dinner menu and the prices are not the same. Since they do have such a large menu they don’t want to see Dinner menu during breakfast time or breakfast menu during dinner.13 votes -
Better outage and system degradation reporting
The two outages have caused significant business impact. While outages cannot always be avoided, the most up to date information available should be communicated to all affected by the outage. On 3/11/23 we had an outage that has lasted five hours, yet status.clover.com reports there is "system degradation but all systems are operational". Systems are not operational, and there is very limited information on predicted time to restore system.
There is no official social media communications except for a lot of clover businesses that are telling people to avoid clover.
Bots are fairly easy to set up and post on…
3 votes -
Inventory Layout
Change the inventory layout in the clover dashboard when clicking show more and coming back the inventory takes you back to the top and its very inconvenient.
1 vote -
Lost a 3 location burger restaurant in Hawaii
EASY =) When a selected modifier on an item is deselected and changed, keep that modifier in the order it was originally, instead of moving it to bottom of the modifier list for that item on the order ticket in kitchen.
We lost a 3 location burger restaurant because, for ex, if their customer changed from medium to well done, it would move “well done” to the bottom of the modifier list
For that kitchen order ticket throwing off the cook1 vote -
Refunding Online Orders Should Closeout Order Not Enter Pending Status
When refunding online order through a device it puts the order status to "Pending"/"Open". After refunding online order this should enter a close status. Only way for merchants to correct is to go through Dashboard and "Delete" order as they cannot delete from device.
1 vote -
Remove OTHER button from item screen
The need to remove the "other" button on the item selection screen is very needed. We are very regulated by the state and if someone were to use this option it would be a big violation.
1 vote -
cmcgarity@mcgaritylaw.com
The new upgraded version is too cumbersome. I like the old version so much better. Is there a way to go back to the old version especially in the inventory section. You have way too many clicks to do what is needed than the old version. The old version everything you need to do is on one screen and not having to click to open areas to add categories, item stock, etc. Can we have an option to go back please?
2 votes -
cmcgarity@mcgaritylaw.com
In inventory, it would be great to be able to filter by Price/cost in the inventory management section.
1 vote -
Please let us Quick Edit Cost, now that you have added it to Filters. Thank you!
Please let us Quick Edit Cost, now that you have added it to Filters. Thank you!
2 votes -
Special instructions missing - Doordash, Uber Eats, Grub Hub
Special instructions do not appear on order receipts for online orders placed through Doordash, Uber Eats, Grub Hub.
1 vote -
1 vote
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Color coding for modifiers
It would be nice if Items, Categories and Modifiers could be assigned their own color coding for easier and quicker visualization
3 votes -
in colover Go
If the prices of items are in Modifiers then the Clover Go, app does not recognize it.
and gives us 0 . So the Modifier in Clover go app doesn't work which is very important for the application1 vote -
Ability to see more of the reports without exporting them
When using the inventory or reporting functions, I would like to be able to expand the view horizontally to see more of the details of the items. As well, I would like to be able to see all of the items in the list without clicking on "see more" over and over again.
1 vote -
Option to print multiple order receipts automatically
Merchant would like an option to automatically print multiple order receipt copies for the same order when an order is fired to the order printer.
4 votes -
Clover Online Ordering to support location selection.
I have franchise restaurants with multiple locations. With Clover Online ordering, it doesn't support location selections. Also Clover banner should be removed from online ordering. Just like Square, they have paid version vs free version, with paid version banner is removed. Clover need to implement these features for Franchise business.
1 vote -
Order Receipt Breakdown - Urgent!
The order receipt that is printed to the kitchen is confusing staff who had just switched from an older system and they are confused because the items come in as they were entered chronologically. Instead, we juts need a simple feature to "Group Categories".
For example, Sandwiches, Sides, Etc.
Right now, line items:
1 Sandwich
1 Fries
1 Dessert
1 Sandwich
and so on..Thank you !
1 vote
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