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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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1116 results found

  1. Merchants complains because when login to the dashboard through his phone (he tried iPhone and android), the display is not programmed correctly, so he would see wider or bigger pictures and is not able to tap on buttons because he can't view them correctly.

    3 votes

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  2. Could you please add a way to find a transaction sale by item not just date or customers name.
    Thank You

    3 votes

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  3. Once the option is unselected under Order Receipts the field for Alternate Names is no longer visible in the Web Dashboard. Merchant is using that function for bookkeeping and would like to have
    alternate feature on but does not want the alternate name printed to the printer. Previously deselecting this option would only effect the printing and not the actual item causing the field to be removed.

    3 votes

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  4. On Clover Dining, if there is an open order and the server puts in drinks/food would be great if it could turn orange after 15 minutes or start flashing if they forget to fire to the kitchen printer.

    3 votes

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  5. Clover app says there is an option to order ahead, but it will not allow ordering ahead outside of hours of operation, which is the whole point of ordering ahead to schedule order for pickup during open hours. However, accessing the online store through a web browser does have the appropriate/expected functionality at all times allowing scheduling of orders for future days/times. This is very confusing to my customers losing functionality when using the app vs. the web browser. The app needs to allow the same functionality for ordering ahead that is offered in the browser.

    3 votes

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  6. Merchant would like to be able to customize her clover online ordering message to her clients. She wants to be able to let the clients know when their order will be ready.

    3 votes

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  7. I want to be able to post wholesale price and retail price. and have my profit and loss

    3 votes

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  8. Ability to change the server for an order done in the register app, and to get the time that each server assisted the order that was change, to be able to split the tip properly without the need to erase the open form a server and re-open it in the new server.

    3 votes

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  9. I have noticed that our employees has been able to delete the modification after the order has been fired to kitchen. Also, it won't show on deleted item so it is very difficult to track by just using clover app because they are able to modify the order anytime and can remove it from the system before they charge. I would like to have the system to not to erase any modifications made once it has been fired to kitchen.

    3 votes

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  10. merchant wants alternate name in the new inventory design.

    3 votes

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  11. Limit employee access to being able to open cash drawer, even in the instance of completing cash transactions, not just manually opening cash drawer.

    3 votes

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  12. Would like the ability to break up long kitchen orders into multiples. When we have have more than 3 guest, and several modifiers, the kitchen order receipt can be over 12 inches long. Would like the ability to set the number of guest per ticket and still include the table / server information on the ticket.

    3 votes

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  13. modifiers should have a percentage price adjustment that can work off of the item price. for example a liqour has a set price per shot if you want it as a mixed drink, martini, on rocks or whatever the modifer item can adjust the price useing a percentage to account for the size instead of a set price for modifier because there are many different liquors with different prices.

    3 votes

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  14. I would like to be able to adjust and set the width of my columns when looking at my items list. For example, decrease the width of the tax column and increase the width of my Item Name or UPC column. I can't always read the entire name or UPC and have to take the time to click on each particular item and then click on the item name and scroll over to see the end. It's time consuming and inconvenient.

    It would also be nice to make the box (where you enter inventory) larger so you can see the…

    3 votes

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  15. 3 votes

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  16. We can put the customer name in the 'note' but it would be very helpful if the customer name was able to be displayed in the actual floor plan at each table or seat.

    3 votes

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  17. When making online orders (as a customer), order items get saved to the history. But the order changes. An example - from a local taqueria:
    - Bean and cheese burrito
    - Add guacamole
    - No salsa fresca
    - Bean and rice burrito
    - Add guacamole
    - No salsa fresca
    - Carne Asada Burrito
    - Add guacamole

    becomes

    • Bean and cheese burrito
    • Add guacamole x3
    • No salsa fresca x2
    • Bean and rice burrito
    • Carne asada burrito

    This makes it impossible to simply reorder. It would be helpful if the items stayed the way they were ordered. (I do appreciate them being…

    3 votes

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  18. Hello can we enable for the orders printing to sticky labels to show custom modifier as well as OR an order note for when customers ask us for something random that isn’t an already set modifier in our register . We use this for coffee shop/ boba shop for drinks and need to be able to see custom modifier

    3 votes

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  19. Clover Scan to Order App only takes credit card payments, our merchants would like to see a cash option for those who do not want to pay with their credit card.

    3 votes

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  20. New Clover App doesn't allow you to easily add modifiers or labels to all items in a category. On the old app you can select all items in a category and attach a label or modifier to all or a select number of items. On the new app you need to export and import, which creates a lot of errors. Or you have to add the label and go through all items without knowing which category they are a part of, please fix asap or allow all new systems the old inventory. This will hurt my ability to sell clover.

    3 votes

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