Skip to content

Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1116 results found

  1. When you're taking an address for a delivery order. And you would have to enter everything like zip code, states, city, etc... You should add google maps or Apple maps in the system where once you start typing the address, it starts to show up then once you click the address you want, then it applies the address, city, states, zip code without typing the whole address.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. On the register in the reporting section, they show a basic sales report. We would like to run an hourly sales report at any point in the day on the register.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Server Check Out. My client needs an industry standard check out report that is in the server daily sales report, but they need it in the Clover Station POS. Their servers check out up front and they need the Station to total up sales, # of covers/people served, and other information from that report. They need it on the POS to print it out. Servers need a formal check out process that is common in the industry. The information is needed to attribute cash paid to the house, $ owed to the server for card tips, and for commissions based…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. There are too many steps in adding inventory on the Clover Dashboard. Users should be able to add modifers, printer labels etc all when you first enter the item in the Category. Instead you have to save the item and then go back into each one. Being able to Quick Edit any column that you filter in (ex modifiers) would be so much faster.

    1. You should be able to select all items within a category for printer labels
    2. Option to delete items when you're under the category section, not just remove them from the category
    3. Eliminate when you go "back"…
    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Pretty Please set back the update to the last version so that our waitstaff can add/remove items for the online ordering inventory on the POS when they become out of stock. I am not always available nor always with my computer and now the only way to make those inventory updates is through clover.com on my computer verses before when all they had to do was check or uncheck a box on the POS.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Servers need the ability to delete items that have not been fired or saved, but then need a manager code to delete an item that HAS been fired or saved. Currently the only way to prevent this type of theft is to restrict the permission for servers for both. So if a server rings in a "stuffed mushroom" and before sending to the kitchen realizes that it was supposed to be "sauteed mushrooms", she must find a manager to remove the stuffed mushrooms. In a busy environment this is not practical. There should be a permission that only allows the…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Allow creation of Labels to Modifiers as well as, or instead of Items. My Kitchen does not care to see the entire Item (with it's modifiers) printed. Instead, my kitchen only cares to see certain modifiers within an item to be printed. Can this be implemented please?

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. As the title implies, here's a merchant's scenario:

    Their Clover Station is located at the bar area which is on the 1st floor. The kitchen is located in the basement. The kitchen has 2 printers: one is for the order receipt and the other is labeled as a receipt printer for the packager. The packager is responsible for packing the orders and stapling the payment receipt to the handoff delivery bag.

    The issue with Clover is that it's unable to auto print a payment receipt especially when you have multiple payment receipt printers set up (Station USB printer and packager…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. I caught my employees, just adding quantity to existing order instead of a new drink. By doing this they are adding to existing happy hour prices, instead of a new drink at full price. So customers who come in right before happy hour ends, are still receiving happy hour prices as long as bartenders add to it and not ring in a new drink. POS should automatically eliminate and stop happy hour prices since times are entered in pos.....

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Hi
    we lost our alternative name field, In that field we had nicknames for product and some important details. I need it back ASAP or i have to redo all my products. Please stop changing the system your killing us

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Ability to have a coupon code or promo code for Clover Online Ordering

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Hi,
    In the clover Online Ordering System below Options are not there and I think they will help
    1. Search Bar - To check the Menu Item.
    2. Pay @ Store - If the customers wanted to pay @ Store.
    3. Pay by Cash @ Store - If the customers wanted to pay by Cash @ Store.

    Pls check the above options which will help customers to a great extent.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Merchant stated that he wants to be able to update his employee phone number himself for the 2FA.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. In our bowling center operation, we offer party packages which include combinations of food, bowling, & merchandise all of which are separate revenue classes. It would be nice to have a way to create an item called 'party package' that ties all these individual items together & have the sale apply to all the individual items in the package for reporting & inventory control. Right now, we have to enter each item individually which takes a little longer & makes the customer receipt somewhat confusing. If there is a way to do this I haven't found it. If other Clover…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Please add variants to the Counter Plan. After speaking with support, the only way for our business to add variants is to downgrade our service, which is not an option.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Have the Carbon Copy receipt option available to all

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. A Small business owner stated that when a gift card is LOST and the owner of the gift card is given a paper receipt ... it would be helpful if the paper receipt had the complete number on it. Understandably, the store owner does not want to loose out on sale if the gift card had already been used.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Ability to change server after sale. For instances a ticket was rang under wrong person for tips. It gets complicated to keep track of this when you have hundreds of tips to multiple people

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Remove "whole table" option in dinning. It's frustrating when you accident add items to whole table instead if guest.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Some businesses produce and sell items on request as well as sell items in stock, and the items produced at request do not need to have their quantity tracked.

    For example: A food truck produced burgers as ordered, and also sells bottled water and soda. It's beneficial to track the stock of the bottles, but they do not prepare meals in advanced and do not have a stock of prepared hamburgers to keep track of. The way the Inventory currently works, every time the merchant sells a burger, the burger quantity in the inventory ticks down further into the negatives.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?