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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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56 results found

  1. Enable printing the dining table name on the credit card payment receipt's merchant copy. This is helpful to the merchant as their servers share tips with the chefs at tables from certain dining rooms. This feature was available in the previous version, but is no longer available after replacing the Clover Station.

    1 vote

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  2. Add the ability to choose default numbers of courses on Clover Dining

    1 vote

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     ·  0 comments  ·  Clover Dining  ·  Admin →
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  3. Connects Clover merchants to millions of active diners already booking through these platforms

    1 vote

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     ·  0 comments  ·  Clover Dining  ·  Admin →
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  4. I have had a few restaurants that have bars included in the restaurant, and they would like to be able to have customization options on printing seats and the layout of the menu as far as categories based upon whether the device is at the bar or the devices in the restaurant we need to be able to differentiate the layout of the menu from one device to the other and we also need to be able to decide whether or not we want smart tipping or tip at the device as opposed to tip on the receipt between the…

    2 votes

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  5. Need to be able to control which discounts are available per job code.

    Currently the discount permission is all or nothing. Meaning, a employee can either have the ability to discount or not discount.

    We are requesting the ability to assign discounts to certain job codes so that they can have access to some but not all discounts.

    It currently is all or nothing.

    1 vote

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  6. All too often servers who are waiting on a table are asked to put an order in to go for them to take with them. There needs to be a way to make an item TO GO on a table order.

    10 votes

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  7. When commencing an oreder in the takeaway section of the dining app, i then have to add guest numbers and then hit takeaway again for order type, if not it defaults to dine in. once you have added an item it can not be amended. this step is counter intuitive as you have aleady initiated the order in take away and should not be necessary

    1 vote

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  8. I see that this report is now available, however, will it be able to show the total cover counts for past dates? When i click on the report, it just launches me into Clover Dining and shows me the current open tables. I need this report to show me how many total guests we had on specific past dates.

    6 votes

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  9. Ability to add different service charge percentage or fixed fee for different sections of clover dining table mapping. Example Dine-In section 15% to go order 5% banquet hall section 10% but all sections are working tables that are simultaneously be used live in a site.

    14 votes

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  10. It would be extremely helpful if we could define a Start & Stop time for each Day selected when configuring a Daypart.
    If a business is open until 2AM on a Monday, for example, it would be nice to be able to configure a Daypart that extends from 10pm on Monday until 2AM on Tuesday.
    Example 1:
    My Bar charges $0.25 cents more for drinks Friday from 7pm - 2am & Saturday 2pm - 2am
    We would like to configure a single Weekend/Live Music menu with the flexibility to define different hours of availability throughout the week. This way we…

    4 votes

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  11. When Applying discounts it discounts the whole ticket. We would like to be able to apply our military discount to just the veterans meal and not the whole ticket. Please and thank you!

    2 votes

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  12. Can we put the clock on a dining table on the map, so that when we get into the map we can see how long someone has been at the table?

    5 votes

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    Deferred  ·  0 comments  ·  Clover Dining  ·  Admin →
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  13. Enable the option to add chairs to a table layout based on their actual physical position, mirroring capabilities found in other POS systems.

    Expand the available object types and shapes for designing the restaurant layout.

    Allow the vertical orientation for table/object names within the layout view.

    1 vote

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    Deferred  ·  0 comments  ·  Clover Dining  ·  Admin →
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  14. Allow the ability to assign an existing or add a new customer to a specific guest at a table directly within the Clover Dining app, rather than only through the Register app or Customer app. Guest Naming: to assign individual names to guests seated at a table.

    1 vote

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  15. Merchant is requesting different additional service charges per order type

    2 votes

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    Planned  ·  0 comments  ·  Clover Dining  ·  Admin →
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  16. Merchant would like the online orders to be credited under a specific employee and email instead of just the owner email.

    6 votes

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    Deferred  ·  0 comments  ·  Clover Dining  ·  Admin →
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  17. We support a very busy bar that is concerned with preventing theft. They do over 2 million in sales a year, so preventing Bartenders & Servers from deleting an item from an order all together was considered too restrictive. Turning that option on had them ready to take Clover out the next day.

    We currently have "Edit printed items without override" turned off for Servers & Bartenders in an attempt to limit theft. Unfortunately, this prevents the Bartenders from being able to select the + on a previously ordered item when a customer orders a 2nd or 3rd round of…

    4 votes

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  18. The chef has a better understanding of which food items are available during the day. Can we please add functionality that would allow the kitchen to 86 an item from the KDS rather than going to a station/flex/mini.

    1 vote

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    Deferred  ·  0 comments  ·  Clover Dining  ·  Admin →
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  19. Add a print status icon to the Clover Dining "tables" and "bar and more" items showing the print status of the table/order. Perhaps a printer logo colored red when nothing has printed, yellow when some item have printed and green when all items on a ticket have printed.

    Similarly add a kds icon perhaps displaying white for no activity, yellow for active orders, red for orders past the bump threshold and green when all items have been bumped.

    These enhancements would allow managers to quickly identify what tables/orders have fired to the kitchen and there completion progress. Takes too much…

    15 votes

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  20. Clover Dining still does not have any sequenced check numbers. This is not a suggestion, this is a necessity to all restaurants that handle cash. I have been calling and posting for a while with no real regard for concern in return. Check numbers are pivotal to book keeping and making sure no one is stealing, So the lack of concern from Clover is real disheartening. All I'm being told is it can't be done, but every POS has this so I am very confused.

    9 votes

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    Deferred  ·  0 comments  ·  Clover Dining  ·  Admin →
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