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← Clover UserVoice

Restaurant

Welcome to the Clover Restaurant Forum.  You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc. 

Menu: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

Categories

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249 results found

  1. Fix Clover Mini Gen3 Printing Sound to be smoother and not choppy.

    I have a Clover mini Gen2. I upgraded to a Gen3. Now the new Gen3 printer receipt sounds really choppy and seems a little bit slower. I have both machines side by side doing a test print. I even share the sound to the Tech Support Assistant who is online speaker phone to hear both of them do a test print.

    The new Clover Mini Gen3 printing is not smooth like the old mini GEN2. The sound is choppy and louder and does NOT print smoothly when it comes out of the thermal printer. Is it really supposed to sound…

    1 vote
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  2. Turn Guest Screen

    Guest screen should have equipment to be able to pivot / spin so that the customers aren't able to view what the counter is ringing in (for example, when another guest's tab is open).
    This wouldn't be necessary if we could instead choose when the guest can view the screen. For example, only view once business hit's "Pay"

    1 vote
    Submitted  ·  0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  3. E-COMMERCE QR code

    have the choice of TKO or eat on site at the start of ordering following scanning of the QR code

    1 vote
    Submitted  ·  0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  4. Have Gross Profit added to inventory screen.

    In the inventory screen, it has Price and Cost. There should be a Gross Profit option to see what the mark up is.

    1 vote
    Submitted  ·  0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  5. Clover Go syncing information from Clover Dining

    Merchant is requesting table numbers and section name on the "orders' in the ios app, when selecting the button "Orders" it doesn't show, whether its paid or open the description of clover dining isn't synced. The order ID is not useful for them they would rather have the table number and section.

    1 vote
    Submitted  ·  0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?

  6. During shift change between my AM Barmaid and my PM Barmaid there is about a 30-45 min overlap in which they are both behind the bar. The A

    During shift change between my AM Barmaid and my PM Barmaid there is about a 30-45 min overlap in which they are both behind the bar. The AM Barmaid is closing out her customers getting them to pay their bill while the PM Barmaid is taking on all of the new customers who have just walked in. Nobody at this end of your system wants two sets of hands in the till because it opens us up for problems and lots of finger pointing when the numbers don't agree with the end of shift report. If you think about it the numbers cannot work…

    1 vote
    Submitted  ·  0 comments  ·  Employees  ·  Admin →
    How important is this to you?

  7. Assign tickets to the person that originally started the ticket regardless of who runs the credit card at cash out. That way a manager can

    Assign tickets to the person who originally started the ticket regardless of who runs the credit card at cash out. That way a manager can help cash out customers without worrying about who the tip will be assigned to.

    1 vote
    Submitted  ·  0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  8. Problem: The Franchisor, is the owner of the chain and franchises his restaurants. As part of that relationship the owner / franchisor

    Problem: The Franchisor, is the owner of the chain and franchises his restaurants. As part of that relationship the owner / franchisor needs to control (lockdown) the Franchisee's pricing / inventory. All locations are chained/linked together in Clover for management reasons and to facilitate their gift card program across all locations. Franchisees have begun altering the inventory/pricing which changes the pricing at all locations impacting the sales revenue of all franchises.

    Currently clover has a way to add a franchisee role but they have to be modeled after a manager or admin or employee. In creating a role for a…

    0 votes
    Submitted  ·  0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  9. Duo Support

    I have an issue with Clover duo 2nd when taking a payment from customer. Payment terminal keeps going back to tip select screen even though the customer already selects tip amount and pay with credit card. So, it makes double charge for same order most of time. This duo 2nd device is brand new, and network is super strong. How to resolve this problem? I was contacted to clover tech team, and they didn't give me the proper solution for this issue.

    0 votes
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
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