556 results found
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Inventory Export for Online Items
I am having to export a menu from one restaurant location and import into another location. The Inventory import only brings in the Item name and prices etc, but all information online is is not. Online Name, Description and pictures. Although pictures may be difficult to save, but i would like to suggest adding the Online name and description to the excel Sheet on export. I just expend 3 hours moving all online information from on restaurant to another when it should be added to the export sheet. All inventory is turned off inline including modifiers. When you have big…
3 votes -
phone number (optional)
Please change on check out where it states phone number is optional. Please allow it to be madatory
3 votes -
No opening drawer ringing.
No opening drawer ringing.
This is the only register system I have ever seen (forty plus years in retail) that allows transaction to be rung while the cash drawer is open this is rife with issues. You cant' keep honest people honest if you don't have the single most basic physical base covered.3 votes -
Please stop requiring customers to complete a captcha to place an online order.
I can't think of a single marketplace on the internet besides Clover that does this.
3 votesUnfortunately, we are limited to the security limitations enacted by the ECOM team (Vlad). I have spoken to Vlad multiple times about having a less intrusive alternative, and they are looking into something called hCaptcha for 2026, but right now, this is what we're stuck with.
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KDS display
the KDS will display ( totals or "all days"). if there are 3 orders in the KDS, it will display the "all day" totals in the queue , if there are 2 NY steak orders on all three orders, the KDS will display they are a total of 9 NY steaks that are needed
3 votes -
prep times per order & per day
I would like to access prep times per order & per day. We receive at times that food took too long and then we need to access the data. Also to monitor the efficiency of the kitchen.
3 votes -
Print Bill directly from Register App for CSR Clients
Merchants who are using CSR plan would like to eliminate the lengthy process of getting to print bill especially when they are busy. Can you please add that feature to the Register App so merchant can print bill right from register instead of going to Orders>Reissue Receipt>Print Bill? Thank you.
3 votes -
Order Inspector App to Support Clover Kiosk and Clover Flex
The app made by Clover, called Order Inspector, does NOT support the Clover Kiosk or the Clover Flex. We are asking Clover to make Order Inspector available on the Clover Kiosk and the Clover Flex that are widely used devices.
This is the only App made by Clover, available on the Clover App Marketplace that allows you to view, print and email a report of all orders for your own records or for external auditors. This report shows all orders created from that Clover device (including payments) on the current day and can be printed to your receipt printer or…
3 votes -
email for every transaction
Need to be able to select to recieve and email or text of each transaction when it happens, just like if you send an invoice to someone you get notified they paid it.
3 votes -
Linerless Labels
Linerless labels are gaining popularity with QSR restaurants, coffee and tea shops included. I don't believe the Clover thermal kitchen printer Star TSP100 will work with those labels/paper.
Please add linerless label printer compatibility or offer the compatible printer for sale.
3 votes -
App for finding the cost price of Open orders
While we export the open order details, we have only selling price details in the sheet. Cost price details are not available. Need an option for getting the cost price for the open order items.
3 votes -
Adding reporting based upon applicable Sales Tax.
Hello,
Currently, there is no ability to generate reports or search for transactions by applicable sales tax. For example, in my Finances>Taxes section, there are a number of sales that apparently have No Sales Tax (0%). We cannot identify which those are, we cannot search by sales tax, etc. It would make a lot more sense to have a Report that is broken down by sales tax.
3 votesWe are working on a more detailed version on the taxes report that will solve this.
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end of day waiter report should not complete if they have opened orders
should have an option that it doesn't print unless all opened orders are closed
4 votes -
Surcharge information on Order Receipt
Is it possible on the order receipt to have Surcharge information available. With a sit-down restaurant without a handheld device, the order receipt is presented to the customer and then payment is taken. Having the transparency to have the surcharge amount on the receipt to show the total after the surcharge, so the order receipt presented to the customer and the payment receipt when surcharge applies alligns
3 votesService charges appear on the itemized customer receipt, but are not printed on order tickets, as they are not items to be prepared by the kitchen.
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printer
Order receipt DOTTED LINE format option doesn’t work with Star 700 kitchen printer.
When using the Large Font along with the dotted lines, the dotted lines wrap to two lines instead of only one.3 votes -
a real time running timer from the Floor Plan
Needs real running timer showing from the table layout for an efficient operation. There are many AYCE restaurants with time limits, currently Clover Dinning app only indicates tables in red at certain preset time and servers need to click each table to check the actual running time or they need to login to web dashboard to check entire tables timer at once. Thank you.
3 votes -
DoorDash Dasher Tips in Employee Sales Report
Until around mid-April 2024, it was possible to view a tips breakdown in the Employee Sales report on the Clover POS devices. The total tip amount for each employee was broken down into "DoorDash Dasher tips" and "Employee tips". "DoorDash Dasher tips" are tips left by customers for online orders delivered through DoorDash Drive, while "Employee tips" are tips actually received by the employee for dine-in orders. It is no longer possible to view this information on the Clover device itself, and accessing the Dashboard is now the only way to view the tips breakdown. I am not sure why…
3 votes -
Clove integration
Wants to be able to add a time frame for items to be available on the online integration
3 votes -
Online Order Descriptions
When adding descriptions for online items if you type anymore than 60 characters the description flows into the space between items. You can use even less characters if your item name is long or you add a picture. For ease of reading while on a mobile device the constraints in which a description can fit per item would ideally be increased. Or font sizing would help to mitigate this. Is this something that is in the works of implementing?
3 votes -
Address
From the register icon, if you choose delivery the prompt for address and telephone number should automatically pop up. There is never a time that you will choose delivery and not need the address. For restaurants that have younger employees-if they forget to ask for address information it creates big problems to retrieve that information.
3 votes
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