591 results found
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Sub Modifiers
When programming a menu for a full service restaurant. We need Sub Modifiers!!
Lets say the Item is Spaghetti that comes with choice of soup or salad.
Right now the modifier has to read: Every kind of soup and every kind of salad option.
It would be nice if a modifier was able to be programed that said "soup" and then "salad".
Then SUB modifiers would come up. IF Salad was selected all the salad dressings would be listed in the sub modifier. If soup was selected all of the soup options would come up in the sub modifier.
405 votes -
Add a Built-in Utensils Request Option for Online Ordering
Clover Online Ordering should include a built-in utensils request option.
A simple checkbox such as:
□ Request utensils
during checkout would allow customers to request utensils only when needed.
The feature should be configurable so merchants can enable or disable it depending on local requirements and their operational needs.
Many jurisdictions, including California, require restaurants to provide utensils only when requested by the customer.
Major delivery platforms already provide this functionality.
6 votesThank you for submitting your Idea to UserVoice.
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END OF SHIFT REPORT
End of shift Report
It would be ideal to have a report where the Servers can print out at the end of their shift, with Credit card total sales, Credit card TIPS total, Cash sales total. And if they owe the house or the house owes them Every other system, but clover has this report. Please do something about ASAP
Thanks5 votesThank you for submitting your Idea to UserVoice.
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Be able to remove order note for online order
Many merchants want to remove order notes for online orders. You can do this for kiosk, but not for online orders. Many customers putting special request that are normally being charged. Customer are getting free add on.
3 votesThank you for submitting your Idea to UserVoice.
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sms text - for online pick up orders from KDS
A merchant has the QR clover online ordering in a food truck space where there many food trucks parked. The facility has their online clover website in their main website. When their customer is using their clover online ordering platform for pick up the clover KDS doesn't send a sms that the order is ready for pick up and Kiosk works. They would like the clover online ordering website hosted by clover for pick up orders to also be able to send sms text like the Kiosk from Kitchen Display
47 votes -
Please add the Order-Ready text
My restaurant is very small with limited space, there is no space for the customer to wait inside if the restaurant is full housed. If an order is ready and got checked by Main Expo KDS, it will send a text message to inform customer to come in and pick up. I'm not sure if it let 1 KDS to finish all other KDS's meal when it press, if it does then good.
4 votesThank you for submitting your Idea to UserVoice.
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Transfer of Outside Rewards Points into Clover Rewards Customer List
Need to have the capability to upload outside Rewards Lists into Clover Customer Rewards List. Having to manually upload a Rewards Customer List is a major friction point. You want to attract business owners to Clover Rewards but you put a major roadblock to that. That should be part of the initial onboarding and set up of Clover Dashboard, the ability to upload a Customer List from another Rewards Program.
2 votesPlanned / in devlopment.
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Labels, Taxes, Revenue classes driven by Category
Would be really helpful to have revenue classes, printer labels, and tax settings driven at the category level instead of at the item level. So any item created within a category would automatically inherit the category's label, tax, and associated settings.
4 votesThank you for submitting your Idea to UserVoice.
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Delivery Options
For clover online ordering we need to be able to use 'delivery' as a fulfillment method (not a 3rd party, our own delivery) - so that we can deliver to customers seamlessly - Clover USA has this, but Clover Canada does not, Canadian customers simply need access to the programs you already have but made available in our country. If turned on - customers can choose delivery, add an address and pay the fee with their checkout, will print a receipt with a delivery address (even better an address and unique QR code that the driver can scan which opens…
4 votesThank you for submitting your Idea to UserVoice.
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Doordash and UberEats Taxes Seperation
Currently when integrated the taxes for the orders get added into the taxes collected even though Clover is not processing these payments. The Restaurant must have a way in reporting of separating these taxes out from the taxes that were on Clover processed payments
3 votesThank you for submitting your Idea to UserVoice.
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Can you program the Flex to open the cash drawer? This is helpful for drive thru and cheaper option too
Hello,
Would be great to program
Flex to open cash drawer because this is a cheaper and more practical operation for drive thrus.4 votes -
Generate Menu Images using AI
Clover should have a service where Clover can generate menu images or edit menu images for COLO using an AI service if a merchant does not have images available or the resources to capture or edit their own images.
2 votesThank you for submitting your Idea to UserVoice.
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Sort order of Modifiers within Mod Group
When adding a modifier group you should be able to drag and decide which modifier pops up first. For example, a pizza shop wants to select sauce, then cheese, then toppings. We should just be ablet to drag and move them or enter them the way we want them to come up. It defaults to alphabetical order.
2 votesThank you for submitting your Idea to UserVoice.
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employee sales report on Device
Merchant is looking for an Employee Sales Report by employee/category on the Device so that they can tip out properly. It used to be from Shifts App but Employee's need to have access to all of their Sales at the end of their shift so they can calculate shared tips with bartenders and cooks. This needs to be on the device as most employees do not have Dashboard access nor is there a computer handy most of the time.
4 votesThank you for submitting your Idea to UserVoice.
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Monthly Sales Report broken out by Tender by Day
Need the ability to have a Monthly Sales Report that shows the total Daily amount received broken out for Debit/Credit Card Sales; Cash Sales; Checks; and Gift Card Purchases all on one report. Very similar to the current Monthly Sales Report, but instead of all sales totalled together, break the totals out.
3 votesThank you for submitting your Idea to UserVoice.
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Generate a Tips report
Create a tips report. Thank you. Include a bi-weekly (or custom time frame) for payroll needs.
3 votesThank you for submitting your Idea to UserVoice.
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Secondary URL for online orders for catering
Most restaurant merchants do Catering orders or Large orders that require at lease a day notice to fulfill. A Secondary URL for these type of orders and Item that
will require more than the currant 90 Minutes time limit.5 votesA catering feature is on the roadmap and slated to begin in Q4, with hopes of launching next year in Q2.
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SALES BREAKDOWN (FOOD AND LIQUOR)
There is currently no way to quickly determine the restaurants (or individuals) sales break down for Food and Liquor. This information (liquor sales) would be useful for servers at the end of each shift to determine the amount they must tip out the bartenders. Additionally, this information would be extremely beneficial for the restaurant to determine sales of periods (daily, weekly, monthly, quarterly, yearly). There has to be a better way to do this, than continuing it on our fingers or with scrap paper. Your assistance is greatly appreciated.
4 votes -
Kitchen Printer Chit Customization
I am all in with Clover if I could only adjust the Kitchen Printer Chits. I need a compact and readable printout. Kitchen efficiency is above all else in my casual dining restaurant.
The current order printer setup in the kitchen is too large, too spaced out, hard to read font, and splits items up by table and guests. The kitchen just needs items to make and in the mods in a simple condensed format please.
2 votes -
Custom date/time reporting filters don't persist on Sales Overview (Flex / Station Solo)
Merchant reports that in Reporting → Sales Overview on Clover Flex and Station Solo (SN: C051UQ35040295), custom date/time filters fail to persist. Selecting a custom date range and timeframe under "Custom" and clicking Apply temporarily updates the view, but closing, minimizing, or re-opening the app resets it back to the default time settings.Merchant needs shift-based reporting filters to persist across app sessions, so employees don't have to re-enter custom timeframes throughout their shift.CID: DC1PXQPDFJ4K1
Reported in: #reporting by @Moiz 1
Attachments: log file and screen recording included in the original Slack thread.1 vote
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