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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

Categories

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591 results found

  1. Numerous clients ask for this functionality and it's becoming more and more of an ask. The ask is for menu boards on TVs/monitors to be connected to the Clover, ideally in real-time. Not only for pricing and product updates but also for current availability of items/modifiers as well. All new QSRs use menu boards...it would be great if we could have some sort of integration. TY

    4 votes

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    Not at this time  ·  0 comments  ·  Menu  ·  Admin →
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  2. Please find a way to limit Clover software updates to outside of business hours. We've heard a number of complaints about updates happening during peak hours that have been negatively impacting business

    5 votes

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    Deferred  ·  0 comments  ·  Other  ·  Admin →
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  3. Enable printing the dining table name on the credit card payment receipt's merchant copy. This is helpful to the merchant as their servers share tips with the chefs at tables from certain dining rooms. This feature was available in the previous version, but is no longer available after replacing the Clover Station.

    1 vote

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  4. The first screen on the Clover Kiosk is "all items" and they are arranged alphabetically. This is confusing if you have several categories. Can the "all items" home screen still be organized by category? Or omit the "all items" screen and only show each category on the left hand side and have the first category be the first items that show up on the Clover Kiosk?

    3 votes

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    Planned  ·  0 comments  ·  Hardware  ·  Admin →
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  5. The kiosk should upsell on items as clover.com and Sales info states it does

    2 votes

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    0 comments  ·  Menu  ·  Admin →
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  6. Please have the Kiosk print orders at the Station Printer. Why is there an additional order printer needed? The Kiosk does not see the Station Printer as an option for Order Printing. Why is that? Can you please have the Station Printer automatically print Kiosk Orders? Without the need of an additional order printer. It really streamline our operation. Otherwise, we'd have to return the Kiosk.

    8 votes

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    Under Review  ·  1 comment  ·  Hardware  ·  Admin →
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  7. We have set up the DoorDash Drive Clover integration, and it works fine. But, the only tip option on the order checkout screen from the customer view is "Tips For Delivery Person". Tips go to the Dasher. The in-store employees who prepare and package the orders are not receiving any tips. Clover support was unable to assist with this.

    Is there a way to add another tip option for customers to give our employees a tip on their order?

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  8. Need the ability to take ALL open orders and transfer ALL of them to a new server. Our application is for a bar vs restaurant dinner orders. So at shift change there can be anywhere from 10-20 open orders, all of which need to be managed and moved to the new server. Presently we have to select order, transfer, select order select etc. etc. and transfer each one individually, this is very time consuming, especially during a shift change, it ties up the computer for a period of time and leaving other servers unable to add to orders and open…

    9 votes

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    Under Review  ·  1 comment  ·  Orders  ·  Admin →
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  9. Currently the default option is set to condensed reporting, merchant would like an option to have it default to a full report which is not available at the moment.

    6 votes

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    Under Review  ·  1 comment  ·  Reporting  ·  Admin →
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  10. Ability to select a modifier multiple times on the Clover Kiosk like you can do on the Clover Station Duo.

    This is relevant for QSR locations like coffee shops, bubble tea and dessert locations where a modifier can be selected up to 5x times. There can also be 30+ modifiers in these types of QSR locations.

    3 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  11. Add the ability to choose default numbers of courses on Clover Dining

    1 vote

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     ·  0 comments  ·  Clover Dining  ·  Admin →
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  12. Please add the option to not show zero dollar items on the customer's bill

    1 vote

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     ·  0 comments  ·  Orders  ·  Admin →
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  13. Option to show printed time to kitchen per item on an open order

    1 vote

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     ·  0 comments  ·  Orders  ·  Admin →
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  14. This is important since newer discounts or tender types are preferred to be moved to the top of the screen

    1 vote

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     ·  0 comments  ·  Orders  ·  Admin →
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  15. Please add a 'removed items' report on device.

    1 vote

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     ·  0 comments  ·  Inventory  ·  Admin →
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  16. Connects Clover merchants to millions of active diners already booking through these platforms

    1 vote

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     ·  0 comments  ·  Clover Dining  ·  Admin →
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  17. 1 vote

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     ·  0 comments  ·  Inventory  ·  Admin →
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  18. This was a favorite feature among merchants who previously used other systems

    1 vote

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  19. Merchants should be walked through adding an item so they cannot forget to add a modifier or category
    or label

    1 vote

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     ·  0 comments  ·  Inventory  ·  Admin →
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  20. Many businesses have more than just one owner and many times these owners or bookkeepers CPAs would like to receive the Batch Report

    1 vote

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     ·  0 comments  ·  Employees  ·  Admin →
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