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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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542 results found

  1. When programming a menu for a full service restaurant. We need Sub Modifiers!!

    Lets say the Item is Spaghetti that comes with choice of soup or salad.

    Right now the modifier has to read: Every kind of soup and every kind of salad option.

    It would be nice if a modifier was able to be programed that said "soup" and then "salad".

    Then SUB modifiers would come up. IF Salad was selected all the salad dressings would be listed in the sub modifier. If soup was selected all of the soup options would come up in the sub modifier.

    400 votes

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    Started  ·  0 comments  ·  Inventory  ·  Admin →
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  2. On the KDS when enabling group identical items it should separate the items by guest.

    Not grouping the guest because it’s very confusing. And there’s no setting to disable guest from grouping together.

    Sort Group items by each guest individually.

    21 votes

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  3. Need the ability to have a Monthly Sales Report that shows the total Daily amount received broken out for Debit/Credit Card Sales; Cash Sales; Checks; and Gift Card Purchases all on one report. Very similar to the current Monthly Sales Report, but instead of all sales totalled together, break the totals out.

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  4. For clover online ordering we need to be able to use 'delivery' as a fulfillment method (not a 3rd party, our own delivery) - so that we can deliver to customers seamlessly - Clover USA has this, but Clover Canada does not, Canadian customers simply need access to the programs you already have but made available in our country. If turned on - customers can choose delivery, add an address and pay the fee with their checkout, will print a receipt with a delivery address (even better an address and unique QR code that the driver can scan which opens…

    3 votes

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    0 comments  ·  Orders  ·  Admin →
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  5. Title: Monthly View of Daily Item Sales Performance

    Description:
    The merchant is requesting enhanced reporting capabilities to better analyze item-level performance over time.

    Currently, the system only allows users to view sales data on a day-by-day basis, requiring them to manually navigate through each individual day to review item sales. This process is time-consuming and inefficient, especially when analyzing trends over longer periods.

    Requested Improvement:
    We would like the ability to:
    • View daily sales of a specific item (e.g., popcorn) across an entire month in a single chart or report
    • Display this data in a monthly overview with…

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  6. My restaurant is very small with limited space, there is no space for the customer to wait inside if the restaurant is full housed. If an order is ready and got checked by Main Expo KDS, it will send a text message to inform customer to come in and pick up. I'm not sure if it let 1 KDS to finish all other KDS's meal when it press, if it does then good.

    2 votes

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  7. Can we have an on device report of the total covers for a day?

    2 votes

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  8. Create a tips report. Thank you. Include a bi-weekly (or custom time frame) for payroll needs.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  9. Merchant has a food truck that drives to a different location every day. Currently the ability to change the address is not something that can be done instantly and so merchant is unable to inform his customer of his new location and the location of his foodtruck is not able to be seen by nearby customers on the clover consumer app because the location cannot be updated.

    2 votes

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    0 comments  ·  Website  ·  Admin →
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  10. Would be really helpful to have revenue classes, printer labels, and tax settings driven at the category level instead of at the item level. So any item created within a category would automatically inherit the category's label, tax, and associated settings.

    2 votes

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    0 comments  ·  Inventory  ·  Admin →
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  11. enable Service Charge if used as auto gratuity for large parties to be part of TIP
    not part of the Service Charges so the total tip server collected can be used to calculate end-of-day server settlement with the house.

    19 votes

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    Deferred  ·  3 comments  ·  Clover Dining  ·  Admin →
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  12. Add sticky label font size change option. The current font is too small.

    2 votes

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  13. There is interest to create a completely contactless ordering & payment experience by being able to open a running tab with payment pre-authorization via QR Code. The customer seats themself, scans the QR code on the table to view the menu, adds the items they would like for their first round to their order, they insert their payment information to start their tab and send their first round to the bar/kitchen, the tab stays open so the customer can keep ordering without completing the transaction, once they are ready to leave they close their tab/tip from their personal device and…

    4 votes

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    0 comments  ·  Orders  ·  Admin →
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  14. Clover dining adds no additional reporting to clover. Restaurants need to know:
    1. how many guests they have served
    2. Average turn times of tables
    3. Average spend per guest/table

    All clovers main competitors provide this reporting. The information is there, so why not add a report for it?

    21 votes

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    Started  ·  1 comment  ·  Reporting  ·  Admin →
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  15. Most Restaurants and Bars have multiple Shifts throughout the day. Cashiers and bartenders begin their shift with a starting cash (bank) to provide change to their customers. In established restaurants cashiers/bartenders are responsible for all cash transactions, sometimes with and without manager approval. It is a Requirement for their Shift Reports to include starting bank, cash payments, cash payouts and deduction of credit card tips.

    Currently Clover Shift Reports (Homebase) only tracks cash payments and credit card tips. That is unacceptable for most hospitality organizations.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  16. There is currently no way to quickly determine the restaurants (or individuals) sales break down for Food and Liquor. This information (liquor sales) would be useful for servers at the end of each shift to determine the amount they must tip out the bartenders. Additionally, this information would be extremely beneficial for the restaurant to determine sales of periods (daily, weekly, monthly, quarterly, yearly). There has to be a better way to do this, than continuing it on our fingers or with scrap paper. Your assistance is greatly appreciated.

    2 votes

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    Under Review  ·  1 comment  ·  Reporting  ·  Admin →
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  17. Merchant is looking for an Employee Sales Report by employee/category on the Device so that they can tip out properly. It used to be from Shifts App but Employee's need to have access to all of their Sales at the end of their shift so they can calculate shared tips with bartenders and cooks. This needs to be on the device as most employees do not have Dashboard access nor is there a computer handy most of the time.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  18. Can you allow merchants to change the background color or add a background picture to their Clover online ordering website?

    2 votes

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    0 comments  ·  Website  ·  Admin →
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  19. Clover Dining prompts servers to enter a guest count every time a new table is opened, and this data is confirmed to be collected and stored by Clover. However, this information is completely inaccessible — it does not appear in any dashboard report, CSV export, or REST API response, making it impossible for restaurant operators to track covers served, calculate average check per cover, or use this data in any meaningful way. For a foundational restaurant metric that Clover is actively collecting, the total absence of any way to retrieve it is a significant gap that directly impacts our ability…

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  20. Currently, the colors are assigned automatically and aren't helpful. For example, a Hot drink option button would be HOT and we would choose blue buttons for Cold drinks.

    Also, we NEED two order tickets automatically printed. we have to waste too much time pressing more options and pressing print order.

    2 votes

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    0 comments  ·  Menu  ·  Admin →
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