526 results found
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Swipe Card to Pull Up Customer Order
I have a merchant using xxxx that is interested in Clover. They are not going to move forward with Clover, because they need the ability to pull up an order simply by swiping/inserting the card that they have on file for the bar tab/pre-auth. This is a music venue/bar that gets very loud, and therefore they need the ability to pull up an order without needing to communicate with the customer over loud music. If Clover could implement this, they would 100% move.
2 votesThank you for submitting your Idea to UserVoice.
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'Categories' Filter Broken
Clover.com > Reports > Item sales
Along the top of this screen there are six (6) filter boxes. The rightmost box is 'Categories.' Clicking on this box reveals a drop-down menu where you can select/unselect categories to be displayed.
It used to be that you could click this box, and it would stay open to allow you to unselect multiple categories until you were done, then click outside the menu and it would apply your filter. Now, each time you click once ANYWHERE in this drop-down menu, the menu disappears, and you have to re-open it again.
When you have…
1 voteThanks for bringing this to our attention. We are reviewing it now to resolve this behavior.
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KDS Font
It would be great to have the option to change the KDS font size larger, for both the item and modifiers. The modifiers are especially hard to read because the font is gray instead of black.
1 vote -
AI phone orders
an AI solution to capture phone orders in restaurants and send it to the POS and print the order in the kitchen
1 voteThank you for submitting your Idea to UserVoice.
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employee sales report on Device
Merchant is looking for an Employee Sales Report by employee/category on the Device so that they can tip out properly. It used to be from Shifts App but Employee's need to have access to all of their Sales at the end of their shift so they can calculate shared tips with bartenders and cooks. This needs to be on the device as most employees do not have Dashboard access nor is there a computer handy most of the time.
1 voteThank you for submitting your Idea to UserVoice.
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Item Priority on Kitchen Printer
Inventory currently has the ability to have labels and categories when sending it to an assigned kitchen printer. It would be very helpful if we could also give each item a "priority" in which it is printed on the ticket.
If a customer wanted to turn on a feature that allowed them to also give those items a priority would make things much smoother in a kitchen that only has a single kitchen printer.
For example:
Inventory items currently have the ability to be categorized. When assigned to a category, you can also assign a Priority level.
Hamburger - category…
2 votes -
Improve Subcategory Flow
Right now, when you select a subcategory in Clover, it opens a new screen and removes visibility of the other subcategories. This slows down navigation because users have to go back each time they want to switch.
I'd recommend keeping the subcategory tabs persistent at the top of the screen-so when a user selects something like 'Chicken Entrée, the items update below, but the other tabs like 'Pasta' or 'Seafood' remain visible. That way, users can quickly switch between subcategories without losing their place or adding extra taps1 voteThank you for submitting your Idea to UserVoice.
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Increase DoorDash delivery radius
I need to increase the delivery radius of DoorDash Drive to 30miles is set to 5miles. I live in Texas and everything is spread out
1 voteThank you for submitting your Idea to UserVoice.
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Kiosk - Cash orders need OPTION to fire at time of order being placed!
Merchants need the OPTION (in settings) to fire orders to the kitchen from the Clover Kiosk EITHER at the time of the order being placed at the kiosk OR when the customer walks up to the counter. Currently, only the latter is possible, and only works for a portion of merchants, with certain workflows. Please amend/update the Kiosk settings, ASAP so that merchants can both make their own decisions and we can sell more Clover. Thank you.
1 voteThank you for submitting your Idea to UserVoice.
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Add ability to QUICKLY add the first name (or a number) to the order
Pizza slice shop with a line out the door needs this feature ASAP. Front counter staff needs to be able to add a name to the order for the cooks to warm up slices at the front counter and whole pizza cooks to make them in the kitchen. That name needs to be printed on order receipts in Bold. We don't need to waste time trying to lookup customers, don't need to collect their phone number nor email nor save them in the database. We have hundreds of customers. We just to add their first name and have it visible…
1 voteThank you for submitting your Idea to UserVoice.
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Online Ordering - Daypart
Dayparts is currently applicable to "In Store (POS devices)" only. Make Dapyparts applicable to Online Ordering and 3rd Party Ordering (Doordash, GH, UE etc).
This will enable to have menus available at specific day/time for online ordering too, in line with the In Store (POS devices) that's available currently.
2 votes -
Items Sale Report
Because of food cost going up all the time, bakeries, sometimes have a lot of waste at the of the day. We need to be able to run a report that displays date, time, and items sold. That way we could have a better ideas on when to stop baking certain items during weekdays and weekends.
1 voteThank you for submitting your Idea to UserVoice.
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Training mode for Clover Dining app
Crucial for restaurants and bars to go over things like coursing, moving a guest, collecting a payment, splitting a check, etc.
2 votes -
Dayparts on Kiosk
The dayparts for menu visibility on the Clover Station Duo, Clover Solo, Mini, etc. works great, however, the dayparts do not apply to the Kiosk, which seems like a weird oversight. We need the ability for the dayparts to also apply to the Kiosk menu visibility.
3 votesThank you for submitting your Idea to UserVoice.
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Reporting Permissions Cash Sales
Add Permissions to Reporting to allow employee role to view All Cash Sales, not just their cash sales, only. We don't want them to view the entire sales report; however, they need to be able to view all cash sales to balance the drawer
1 voteThank you for submitting your Idea to UserVoice.
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Add Permission level for which roles can turn on/off online ordering
Add a Permission Level for Online Ordering. We would like employees to be able to toggle on and off online ordering on device without the need for a manager passcode
1 voteThank you for submitting your Idea to UserVoice.
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Guest Count Reporting
Clover Dining prompts servers to enter a guest count every time a new table is opened, and this data is confirmed to be collected and stored by Clover. However, this information is completely inaccessible — it does not appear in any dashboard report, CSV export, or REST API response, making it impossible for restaurant operators to track covers served, calculate average check per cover, or use this data in any meaningful way. For a foundational restaurant metric that Clover is actively collecting, the total absence of any way to retrieve it is a significant gap that directly impacts our ability…
1 voteThank you for submitting your Idea to UserVoice.
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Send sms - when phone order or QSR order is complete
Option to Send sms - text to customer when order is ready from counter service restaurant or table service Restuarant
33 votes -
Ability to 86 items online but leave on in store
When we are beginning to run low on a product, it would be nice to turn off the item online only. A recent update took away the toggle that could disable the item online and now we can only mark it as out of stock across all menus. We'd like to turn off online first since we cannot clearly communicate low stock to online customers.
1 voteThank you for submitting your Idea to UserVoice.
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NO SALE Button for bars
We need a button in the Register app that says NO SALE that a bartender can quickly hit to open cash drawer. I have a merchant that has 7 pool tables 10 dart board machines and is constantly making change -- the way it is now is not ideal with having to enter a reason to open the drawer. The 3-4 clicks is too many for a fast pace bar that has 5 Station Solos.
1 voteHello! Thank you for your feedback. We are planning some updates to cash drawer workflow and will take your feedback into consideration. Bars are high pressure environments and understand the need to be able to do key actions faster. Thanks again!
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