394 results found
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Adjust where each section appears on the ticket.
I would like to be able to adjust each section and where it appears on the ticket. I own an elixir bar, which is like a coffee shop, and I do not want the table information on the top of the ticket; I like the customer's information on the ticket, and I would like to be able to make the customer's name bold so that it stands out.
2 votesThank you for submitting your Idea to UserVoice.
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Online menu
Online Delivery Partner integration - need to be able to provide an online menu with delivery pricing and another menu with a lower pick up price for orders placed on DoorDash or Uber Eats. Merchants are charged lower commission for pick up orders and they want to pass through savings to customer. Also, DoorDash provides merchants with online ordering and would need separate menu with even lower prices there.
3 votesHello, Thanks for reaching out to Clover with this interesting idea. We have added this to our TO-DO list.
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Schedule special hours in store and online
Need to be able to schedule upcoming closures for Clover Online Ordering and even in store hours. Holidays, special hours (like early closure), etc. Right now, we have to completely disable Clover Online Ordering because we have no way to schedule it to be closed just for say, Christmas.
1 voteThank you for submitting your Idea to UserVoice.
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Automatically Print Itemized Bill Along with the Expo Receipt for Online Orders
A couple of my restaurant merchants would like the option to enable an Itemized Bill to automatically print along with the Expo Order Receipts that are printed when an Online Order is placed.
Currently there is only an option to enable the expo order receipt to print so my merchants have to go into the "orders" app to print out the itemized bill for their customer. Having a setting option where this feature can be enabled would be extremely helpful for my restaurants that run a high volume of online orders.
Thanks
11 votes -
Ability to Schedule Future Item and Price Updates in Inventory and MLWD
I need the ability to schedule item and price updates in Clover so changes can be prepared in advance and set to go live automatically at a future date and time. For example, if I update the pricing on bagged coffee today, I should be able to schedule that update to publish on Friday at 6:00 am when the store opens. This would prevent the need to either push updates early or wait until right before opening to make time sensitive changes.
I have explored existing options such as managing a single menu through the Multi Location Web Dashboard or…
1 voteThank you for submitting your Idea to UserVoice.
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New Guest Cover count report not as expected
I see that this report is now available, however, will it be able to show the total cover counts for past dates? When i click on the report, it just launches me into Clover Dining and shows me the current open tables. I need this report to show me how many total guests we had on specific past dates.
6 votesCover Count Reporting is in product roadmap and is planned for Q4-2025.
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Daypart for online ordering
I need to be able to post just my breakfast items online at breakfast time and the lunch menu at lunch time.
1 vote -
Dayparts on Kiosk
The dayparts for menu visibility on the Clover Station Duo, Clover Solo, Mini, etc. works great, however, the dayparts do not apply to the Kiosk, which seems like a weird oversight. We need the ability for the dayparts to also apply to the Kiosk menu visibility.
1 voteThank you for submitting your Idea to UserVoice.
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Include table/order number and items sold on merchant payment receipt
There no way of knowing where the payment came from if we are to investigate for whatever reason. As a merchant, it is very important to be able to locate all transaction processed. The merchant receipt should have all the detailed Information that appears on the customer's receipt, that is, order/table number and item/items sold. Both receipts used to have detailed information before we had to change our equipments because of end of service
4 votes -
Pop-up Prompts! For double checking or mistake catching!
We would like if there was a way to have pop-up prompts come up before moving on to certain fields like asking the customer count before food ordering or ringing out! This has become important to us to have because by example the restaurant is all you can, missing inputting the customer number count can greatly affect business, what will happen is that the employee will move onto orders or payments with out filling this out, so maybe only one person of a table of six will be charged! So we want prompts that come up just asking to confirm…
3 votes -
Transferring of multiple orders
Need the ability to take ALL open orders and transfer ALL of them to a new server. Our application is for a bar vs restaurant dinner orders. So at shift change there can be anywhere from 10-20 open orders, all of which need to be managed and moved to the new server. Presently we have to select order, transfer, select order select etc. etc. and transfer each one individually, this is very time consuming, especially during a shift change, it ties up the computer for a period of time and leaving other servers unable to add to orders and open…
6 votesThank you for submitting your Idea to UserVoice.
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Assign Default Order type to register
It would be helpful to be able to assign a different default order type to each register rather than having to choose the order type every time. For example, a drive thru register could be set to Drive Thru as a default order type to help minimize mistakes in the kitchen.
1 voteThank you for submitting your Idea to UserVoice.
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Print Individual Items to Order Printer
Hello-
I'm working with a Cafe that is requesting a feature to print individual item tickets to the Order Printer. IE: Ring up a Latte & Espresso. Right now they print together to the order printer. They would like the Latte to print one 1 ticket, and the Espresso to print on the next.
For cafes this feature would be instrumental as they would be able to serve the coffees with the matching individual Order ticket, as opposed to the entire order ticket.
1 vote -
Change quantities of a modifier for online ordering
For example, customers need to be able to specify how many pumps of a syrup to add to a latte. This is a function on the POS, and it needs to be added to online ordering.
8 votes -
Online Ordering Transaction limits
There needs to be a way to limit the amount of menu items a customer can order using the online ordering. We have had many problems with customers using online ordering to order large quantity of menu items that would fall more under catering. It really creates a problem both for the customer that expects there order to be ready at a given time and the staff trying to fulfill the order. Also creates a problem when the customer chooses delivery and for any reason the driver cancels the order and that order gets refunded without notice!
It is really…3 votes -
Kiosk to print at Station Printer
Please have the Kiosk print orders at the Station Printer. Why is there an additional order printer needed? The Kiosk does not see the Station Printer as an option for Order Printing. Why is that? Can you please have the Station Printer automatically print Kiosk Orders? Without the need of an additional order printer. It really streamline our operation. Otherwise, we'd have to return the Kiosk.
6 votesThank you for submitting your Idea to UserVoice.
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Online order default tips
When you make an online order, when you check out the tip function defaults to the lowest tip amount. If the customer doesn't check none, it will default to the lowest tip amount instead of None. we need that to default to None!!!!
1 voteThank you for submitting your Idea to UserVoice.
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Automated Customer Referral Reward Program
Objective:
Increase customer engagement and new customer acquisition by incentivizing referrals with discounts.How it works:
Referral Code Generation:
Each customer receives a unique referral code printed on their bill after dining.
Sharing & Rewards:
The customer shares the code with a friend.
When the friend uses the code:
Both the referrer and friend get a 10% discount.
The friend receives a new unique code to share further.
Automation & Tracking:
Codes are unique and single-use.
Self-use is prevented.
System automatically tracks code usage and applies discounts.
Integration:
Leverages Clover POS capabilities and/or third-party referral/loyalty apps.
Ensures seamless automation without…
1 voteThank you for submitting your Idea to UserVoice.
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Refund Not Appearing on Server Report
Options are everything! If an employee cannot have permission to perform a refund, Clover should allow a manager or admin to use their password to allow the refund to occur under the employees own reporting. Current whomever does the refund — it goes under their reporting and the Server reports are NOT accurate. We should have the permission to make it either way.Please add this feature. You have it already for discounts.
1 voteThank you for submitting your Idea to UserVoice.
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Print each item on order separately option
We need an option to be able to print each item from an order separately, currently now the option does exist but it puts everything on one receipt and separates each item with a line. Instead of a line we need each item printed alone. I did find an app that does allow it name Smart Print but it also has a lot of bugs.
For the restaurant we Run there’s multiple cooking stations and i need items separately to give to those cooking stations.
1 voteThank you for submitting your Idea to UserVoice.
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