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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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591 results found

  1. Other processors out there have already leaned into the ability of being able to use bring your own tablet options for ordering at the table. Clover should allow this so that we can take orders on a tablet and send those orders to the kitchen printer and those orders should integrate with the cloud sharing capabilities. A bonus feature would be if we were able to use the Clover Go to take payments using the same tablets and possibly build a carrying unit where you can put the go on the back and slide the tablet inside.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  2. Clover needs to integrate with the software called open tables for online reservations to help boost the fine dining merchants

    1 vote

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  3. to go further on sub modifier, we need add and remove button and the ability to hide modifiers. The open concept modifiers are not for everyone. Many merchants think it makes the screen too busy or cluttered. We need to be able to hide whats in each modifier until its opened.

    Also, adding simple add and remove buttons would be nice.

    1 vote

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    0 comments  ·  Menu  ·  Admin →
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  4. Please allow merchants to disable the Special Instructions field for kiosk orders.

    Customers are using this field to request paid add-ons, such as “extra cheese on tacos,” without selecting and paying for the corresponding modifier. This creates an operational problem for the merchant: either the staff must collect a separate small payment, decline the request, or provide the add-on for free. If the request is missed or not fulfilled, the customer may also become upset because they believe the instructions were part of their paid order.

    The Special Instructions field should be optional and configurable by the merchant. Merchants who…

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  5. Merchants would like to have the report of "items sales" by location, please. same way as "sales by employee"

    0 votes

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    0 comments  ·  Reporting  ·  Admin →
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  6. Need :
    Currently, each franchisee can freely modify their location's menu, including adding items that are not part of the offering approved by the franchisor. This undermines brand consistency and makes it difficult to control the offering across the network.

    Requested functionality:
    - Allow the franchisor to lock the master menu across all franchise locations, with:
    - A central menu defined and controlled by the franchisor, pushed automatically to all locations;
    - No ability for a franchisee to add, delete, or rename a locked item;
    - Configurable locking at the element level (item, category, price, modifiers), so the franchisor can…

    1 vote

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  7. My old POS and other POS on market has a feature where it highlights(or a change in color) a table if the table's bill has been printed and given to guest. This helps to minimize waste of time and paper when restaurant is busy, so as to know that another server will not reprint the check. Please advise as this was and will be very useful.

    1 vote

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  8. Title: Monthly View of Daily Item Sales Performance

    Description:
    The merchant is requesting enhanced reporting capabilities to better analyze item-level performance over time.

    Currently, the system only allows users to view sales data on a day-by-day basis, requiring them to manually navigate through each individual day to review item sales. This process is time-consuming and inefficient, especially when analyzing trends over longer periods.

    Requested Improvement:
    We would like the ability to:
    • View daily sales of a specific item (e.g., popcorn) across an entire month in a single chart or report
    • Display this data in a monthly overview with…

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  9. Recently the Happy Hour app disabled the feature that prevents the happy hour discount from being continued past normal happy hour times. For instance if someone orders a beer that is discounted a dollar before happy hour is over and the server then reorders the item using the "+" it continues the discount...the server now has to re-ring in the item in order for the item to be at its proper price.

    Happy Hour also does not let you disable it on a specific device. For instance if we have a party going on that should not receive the discount…

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  10. ONLINE RESERVATIONS IS A MUST FOR HIGH END RESTAURANTS.

    1 vote

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  11. The user experience for the customer and the merchant needs to be better for clover reward. If customer enter their phone number on mini device, clover should automatically pop a message on merchant side, asking to apply reward to order. Right now, most merchant are not using clover reward or using another 3rd party app, because to many steps to redeem points.

    1 vote

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  12. Multi-location merchants using Clover Enterprise currently receive unique Clover Item IDs at each location, even when menus are centrally managed through Multi-Location tools. Testing confirmed that uploading and managing menus through Multi-Location still generates different Clover Item IDs per location.

    This creates challenges for third-party integrations that rely on Clover Item IDs for product mapping. As a result, merchants operating multiple locations are forced to maintain separate menus and mappings for each store, despite managing inventory and menu updates centrally through Clover Enterprise.

    Requesting an enhancement that allows items to maintain a shared/master Item ID across all locations within a…

    1 vote

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  13. I’d like to request a new feature for the Clover Dashboard that would greatly improve workflow for managers and back‑office staff. Specifically, we need the ability to view the actual Register layout (button grid, categories, item placement, and folder structure) directly from the web Dashboard without accessing a physical Clover terminal.

    This capability would help us:

    Verify layout changes before pushing them live

    Train new employees without needing a device present

    Maintain consistent layouts across multiple terminals

    Reduce interruptions to front‑of‑house operations

    Currently, the only way to see the true layout is on the device itself, which limits remote management…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  14. Please offer group ordering. A customer can send a link to multiple people so that they can choose what they want to order.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  15. I have merchants who would like the ability to add another non-table section. This would be useful for bars/restaurants that have multiple bar seating areas and for separating out takeout orders. It would just help people organize non-table orders more effectively and currently it does not appear to be possible.

    1 vote

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  16. In some states like Ohio, food is not taxed if it is taken to-go. Merchants using Clover have an extremely difficult process if merchants dining in want to add a to-go order to their tab. They first have to create a whole separate tab under the to-go order type. This removes the taxes. Then they have to combine it with the existing order. When you are extremely busy, especially at a breakfast spot where people take cakes and pies to go all the time, you don't have time for this. If you had order types as a modifier like *****…

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  17. Add options to print reports based on different variables
    - Start and end time (multiple reports per day, option to reopen drawer)
    - Order types
    - Employees

    Add options to tip pool based on percentage of overall sales or selected revenue classes. Add option to enter specified percentage and log the data to be sent to payroll with timeclock hours.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  18. Can we have an on device report of the total covers for a day?

    2 votes

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  19. Merchant has a food truck that drives to a different location every day. Currently the ability to change the address is not something that can be done instantly and so merchant is unable to inform his customer of his new location and the location of his foodtruck is not able to be seen by nearby customers on the clover consumer app because the location cannot be updated.

    2 votes

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    0 comments  ·  Website  ·  Admin →
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  20. enable Service Charge if used as auto gratuity for large parties to be part of TIP
    not part of the Service Charges so the total tip server collected can be used to calculate end-of-day server settlement with the house.

    20 votes

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    Deferred  ·  3 comments  ·  Clover Dining  ·  Admin →
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