564 results found
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Ability to print reports on Kiosk
Kiosk should have the option to print out reports.
Merchants that only use a Kiosk to process need to print out reports and it makes easier if they can get it from the device.
Some merchants don't know how login to the dashboard and navigate to export/print reports of the dashboard.1 voteThank you for submitting your Idea to UserVoice.
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Closing Out Invoice Options
I would like to suggest an enhancement to the Clover Invoicing system.
Currently, when an invoice is paid outside of Clover (such as by cash or check), there is no option to mark the invoice as "Paid" using those payment methods. The only available option is to cancel the invoice, which is not an accurate representation of what occurred.
It would be extremely helpful to have options such as "Paid by Cash" and "Paid by Check" so invoices can be properly closed and recorded as fulfilled. As it stands, invoices that have been successfully paid outside the system remain open…
1 voteThank you for submitting your Idea to UserVoice.
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Sub-modifiers
examples Extra, Light, On The Side
4 votes -
See who transfers an order
We need to be able to see who transfers an order to another employee. Right now, an employee can transfer an order and we have no idea who placed to order originally or who transferred the order.
1 voteThank you for submitting your Idea to UserVoice.
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Online Order - Paying Cash in Store
Not everyone wants to provide credit card information online or they simply want to pay cash or debit in store. Please give consideration to making this possible.
1 voteThank you for submitting your Idea to UserVoice.
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Add Customer/ Customer history and Name to Dine in
Instead of guest being numbers such as guest 1 and guest 2. It would improve our service to our customers if we can add there name and customer information/ history especially for repeat groups and customers, even if they change it to color such as blue green and yellow it would server to better tend/ serve multiple guests at a table.
1 voteThank you for submitting your Idea to UserVoice.
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employee sales report on Device
Merchant is looking for an Employee Sales Report by employee/category on the Device so that they can tip out properly. It used to be from Shifts App but Employee's need to have access to all of their Sales at the end of their shift so they can calculate shared tips with bartenders and cooks. This needs to be on the device as most employees do not have Dashboard access nor is there a computer handy most of the time.
2 votesThank you for submitting your Idea to UserVoice.
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Modifiers needs a strike when tapped on KDS and notify front end POS clover
Chef needs the modifiers to be able to strike just like line items when tapped on KDS that notifies the front end POS clover that the food is ready, with noise like "bing bing bing" on all the notification on all the terminals.
1 voteThank you for submitting your Idea to UserVoice.
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Improve Subcategory Flow
Right now, when you select a subcategory in Clover, it opens a new screen and removes visibility of the other subcategories. This slows down navigation because users have to go back each time they want to switch.
I'd recommend keeping the subcategory tabs persistent at the top of the screen-so when a user selects something like 'Chicken Entrée, the items update below, but the other tabs like 'Pasta' or 'Seafood' remain visible. That way, users can quickly switch between subcategories without losing their place or adding extra taps2 votesThank you for submitting your Idea to UserVoice.
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Delete All
On the KDS if there is an outage all the orders are on the screen and the owner must go through each order and delete. Be nice to have a delete all button that allows you to delete all if pushed twice rather than going through each order.
1 voteThank you for submitting your Idea to UserVoice.
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Separate Reporting Category for Third-Party Integration Staff Tips
Currently, when digital staff/merchant tips are sent over from third-party online ordering integrations (such as DoorDash via the CREATEPAYMENTRECORD API), Clover’s reporting system does not have a dedicated category to map them to. Because there is no native breakout for online staff tips, the system temporarily places them under the "Cash Deposits" section as a negative/deduction value and attributes them to "No Device".
This behavior is causing massive confusion for merchants during financial reconciliation, as online digital tips appear to be incorrectly impacting and deducting from their physical net cash balances.
Requested Enhancement:
We need a dedicated, separate…1 voteThank you for submitting your Idea to UserVoice.
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Modifier label firing
Really need to have the ability to fire modifiers to specific printers instead of just items. For example someone orders a filet with a side salad and baked potato. The filet goes to the grill printer and the side salad modifier needs to be fired to the salad line. Aloha POS has this ability. The merchant has at least 15 side options and the customer doesn't always order side salad so it would not make sense to attach the item to the salad label.
1 voteThank you for submitting your Idea to UserVoice.
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KDS Modifier Group Names
would be nice to have KDS modifier group names display like the printed receipts. this is especially important for pizza restaurants that need to see modifier group name "left half toppings" and "right half toppings" etc
1 voteThank you for submitting your Idea to UserVoice.
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camera in homebase
I would like the ability to turn off the camera in Homebase to make clocking in and out a little faster if they have slower internet.
1 voteThank you for submitting your Idea to UserVoice.
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Have add ons for Homebase plans
Have add on's that are available for Clover Homebase so that support is seamless. Add ons are things like dual roles, API integration, multiple location support tip pooling ect
1 voteThank you for submitting your Idea to UserVoice.
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Employee Permissions
We have teenage volunteers using the clover machines to raise charity for poor families, it's a wonderful Machine, however some of the teenagers are playing around with the camera and gallery app, taking videos with it, they managed to upload movies with adult content on it!!, as of now there is no way how I can lock down the machines from this happening, please advise, I had this problem by clover flex and clover pocket, didn't check your other machines
4 votesThank you for submitting your Idea to UserVoice.
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move authorizations between tables
there needs to be the ability to move authorizations between tables to avoid having to void transactions if the payment is applied to the wrong table. The window where the void is sent and the funds are released causes issues in fast paced restaurants.
1 voteThank you for submitting your Idea to UserVoice.
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adjust items after order is paid
users should be able to correct items on a paid order. example, if an order is paid and the server/cashier notices that they entered the wrong item that is a higher price, there is no way to correct that and give the customer back the difference if they are tip on paper. the message that appears if you try to refund an order, is that the order is still open and you cannot refund. Voids are not always feasible as there is a window where the funds are still held on the card.
1 voteThank you for submitting your Idea to UserVoice.
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split payment reciept
Print the amount due on split payments and partial authorizations on receipts. that way the servers do not have to remember the amount and notice on the screen that there is a balance due.
1 voteThank you for submitting your Idea to UserVoice.
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Print order ticket twice
second request. i need the order ticket to print twice. one goes to the barista, one goes to the cashier who handle to baked goods and finalizes the order when both tickets are finished. at this time, we go to receipt reprint, choose order ticket, then reprint. this is taking too long when there is a line of customers. please, just create an option to print multiple order tickets.
1 voteThank you for submitting your Idea to UserVoice.
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