556 results found
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Delivery
Is there a reason store owners aren't allowed to choose delivery without being forced to use a 3rd party? Small town Iowa business owners provide their own drivers. There should be an option for their customers to select this when ordering online.
1 voteThank you for submitting your Idea to UserVoice.
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different service charge per order type
Merchant is requesting different additional service charges per order type
3 votes -
Column sorting & Column Order
When we’re in the ITEMS list, we can only sort by name. We organize our items by SKU, so it would be nice to have the ability to sort by any column. Additionally, we’d like to be able to rearrange the columns. We prefer the SKU to be the first column for referencing, so it would be great if we could drag the columns to change the order.
4 votes -
reporting
I appreciate that Clover is always trying to improve. I think it would be a great idea if you had a focus group comprised of business owners and sales reps that you present to before making changes. For instance, yesterday you updated the reporting feature and eliminated the total number of transactions. Now the merchant must add the total of credit card, debit card and cash transactions to get the total transactions for the day. Yes, it is available on the web dashboard, but when managers or shift leaders are closing, they do not have access to this information. This…
6 votes -
Adjust where each section appears on the ticket.
I would like to be able to adjust each section and where it appears on the ticket. I own an elixir bar, which is like a coffee shop, and I do not want the table information on the top of the ticket; I like the customer's information on the ticket, and I would like to be able to make the customer's name bold so that it stands out.
2 votesThank you for submitting your Idea to UserVoice.
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Re-order Modifier Groups
Need the ability to re-order the modifier groups within the item. It's too difficult to re-order all of the modifiers for each item if the merchant has 30+ modifier groups. For example the merchant needs the required modifiers to show before the others in the item.
3 votes -
Order Printer Essentials
Essentials is not allowing for order printing after the inclusion of Modifiers. Can this be added to the plan asap?
5 votes -
Automatically Print Itemized Bill Along with the Expo Receipt for Online Orders
A couple of my restaurant merchants would like the option to enable an Itemized Bill to automatically print along with the Expo Order Receipts that are printed when an Online Order is placed.
Currently there is only an option to enable the expo order receipt to print so my merchants have to go into the "orders" app to print out the itemized bill for their customer. Having a setting option where this feature can be enabled would be extremely helpful for my restaurants that run a high volume of online orders.
Thanks
11 votes -
Different Service Charge Auto Gratuity per Section in Clover Dining
Ability to add different service charge percentage or fixed fee for different sections of clover dining table mapping. Example Dine-In section 15% to go order 5% banquet hall section 10% but all sections are working tables that are simultaneously be used live in a site.
15 votes -
Ability to Schedule Future Item and Price Updates in Inventory and MLWD
I need the ability to schedule item and price updates in Clover so changes can be prepared in advance and set to go live automatically at a future date and time. For example, if I update the pricing on bagged coffee today, I should be able to schedule that update to publish on Friday at 6:00 am when the store opens. This would prevent the need to either push updates early or wait until right before opening to make time sensitive changes.
I have explored existing options such as managing a single menu through the Multi Location Web Dashboard or…
0 votesThank you for submitting the idea. We will review this
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New Guest Cover count report not as expected
I see that this report is now available, however, will it be able to show the total cover counts for past dates? When i click on the report, it just launches me into Clover Dining and shows me the current open tables. I need this report to show me how many total guests we had on specific past dates.
6 votesCover Count Reporting is in product roadmap and is planned for Q4-2025.
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Clover Dining App Restrict permission on employees to remove Additional Charges from an active order
In clover dining app there are no restrictions for employees to remove the automatic Additional Charges from an order. There should be a permission where Only admins are allowed to remove additional service charge or have manager/admin passcode approval to remove additional charges on dine-in sections only. There should be a permission approval.
Currently there is an Operational Loss when customer is paying cash, the employee gives the bill to the customer, and customer pays in cash, some servers/employees found a loophole to remove the auto gratuity service charge in the Clover Dining app since there are no restrictions in…
15 votes -
86 items from KDS
The chef has a better understanding of which food items are available during the day. Can we please add functionality that would allow the kitchen to 86 an item from the KDS rather than going to a station/flex/mini.
2 votes -
Automatically Add Additional Preperation Time on Large Online Orders over a Set Dollar Amount
Hello Clover,
It would be extremely helpful to have the preparation time setting in Clover automatically add an additional amount of preparation time the merchant can set for online orders that exceed a certain dollar amount.
For example, lets say the merchant wants to have Clover automatically add an additional 30 mins of preparation time for orders that exceed $100. It would be great if the merchant can edit theses parameters under the "Preparation Time" setting in Online Ordering Dashboard instead of just setting a specific preparation time.
Thanks for your consideration Clover
7 votes -
Include table/order number and items sold on merchant payment receipt
There no way of knowing where the payment came from if we are to investigate for whatever reason. As a merchant, it is very important to be able to locate all transaction processed. The merchant receipt should have all the detailed Information that appears on the customer's receipt, that is, order/table number and item/items sold. Both receipts used to have detailed information before we had to change our equipments because of end of service
4 votes -
Pop-up Prompts! For double checking or mistake catching!
We would like if there was a way to have pop-up prompts come up before moving on to certain fields like asking the customer count before food ordering or ringing out! This has become important to us to have because by example the restaurant is all you can, missing inputting the customer number count can greatly affect business, what will happen is that the employee will move onto orders or payments with out filling this out, so maybe only one person of a table of six will be charged! So we want prompts that come up just asking to confirm…
3 votes -
print receipt
We are paperless and do not print receipts. The only option we want to show on the forward/customer facing kiosk is "No Receipt, Email Receipt, Text Receipt." There should be an option to customize what options we offer for receipts.
2 votes -
Customizable Customer Input Field on Clover Kiosk (Buzzer/Table Number Option)
Clover Kiosk needs the ability to include a customer input field during the order process, allowing customers to enter either:
A buzzer number (for merchants using pagers for pickup orders), or
A table number (for merchants offering table tents for dine-in service).
The field should be customizable by the merchant, with the ability to:
Enable or disable it
Choose the label (e.g., “Enter Buzzer Number” or “Enter Table Number”)
Make it required or optional based on the merchant's workflow
This would significantly improve the kiosk experience for businesses that use buzzers or table service and help streamline order fulfillment.
5 votesThank you for submitting your Idea to UserVoice.
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Scheduling holiday hours
for online orders you need to be able to schedule holidays in advance so that you don't have to manually turn online orders on / off - which can lead to owners or staff forgetting to turn it back on - you should be able to add a 'holiday' schedule for online ordering
7 votesThank you for submitting your Idea to UserVoice.
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Online order default tips
When you make an online order, when you check out the tip function defaults to the lowest tip amount. If the customer doesn't check none, it will default to the lowest tip amount instead of None. we need that to default to None!!!!
1 voteThank you for submitting your Idea to UserVoice.
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