556 results found
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Service charge permission <add or remove>
Allow Admin to enable/disable a staff member to add/remove service charge. While it is imperative to have the system restrict removing the service charge due to operational loss. In certain environments its required to add a service charge at odd hours of the day depending on the order. We need to be able to restrict the addition or removal with the admin code
10 votes -
Quantity Discounts for Mobile Ordering through Happy Hour App
For Online Orders- I want to be able to apply "Happy Hour" deals so that I can do a 2 for 1 discount specifically on a category or item. Please allow Happy Hour to reflect in the Online Ordering ( Clover App ) or for third party apps to contribute to quantity discounts/specials.
Thank you!
3 votes -
Add an Extra Categories to the main category
Add Extra Categories to the main category Ex:
I have a category called (Coffee Bar) I need to be able to split this category into Cold Coffee and Hot Coffee then inside this categories comes the items and it is important to be this way instead of me have to set the Cold Coffee and the Hot coffee as Items and the coffee flavors as Modifiers because in this way I will loose the capability of adding photos to the coffee flavors on the Kiosk and the capability to specify each coffee flavor with it's own modifiers. or I have…7 votes -
A doubles button for booze.
When someone orders a double, I’d like to be able to just double the price of the liquor selected. Since every alcohol has a different price, my only option is to make a unique modifier for every single bottle of booze, instead of just 1 modifier that has a variable price depending on the item being doubled.
13 votes -
Improve haptics vibrations on Flex 4 (gen4)
Please Improve haptics vibrations on Flex 4. It is totally different feeling from previous Flex such as gen 2 or gen 3. With Flex 4, you wont feel whether the item has been touched so ending up touching it multiple times.
3 votes -
Online Menu on Google
Online Menu on Google Suppose to be on the top of the online ordering list and it suppose to be named with the restaurant name, because our online list start with Grubhub and seamless and doordash then Order Clover so Order Clover has to be the first then it is better to call it with the restaurant name because a lots of customer does not know what Order clover means and they think it is another ordering company instead of knowing that is our direct online ordering especially that it has our original prices comparing to other online ordering companies…
7 votes -
We need a way to close a drawer during a shift that only batches the drawer we are closing!
We need a way to close a drawer during a shift that only batches the drawer we are closing!
For instance, I have two pos Stations with the same MID #. If I count down or close one drawer to start a new shift, and batch it so someone else can use it, It also batches the other drawer at the same time. There is no way to separate one drawer from the other.
9 votes -
Credit Card Tips Witheld
The merchant would like to withhold tips of 3-4% in the employee sales report . By law tips are 100% transferred to the employee, however now the merchant is paying full credit card processing fee's on tips on monies they do not keep, making this non-compliant, there can be a feature on the dashboard back office, to turn on "Tips witheld" only % displayed that will reduce their cc tips. This will offset the cost of processing credit card tips against the company, this will update the reporting for cc tips in employee sales report and homebase. The employee sales…
4 votes -
Uber eats item notes
Issue: Missing Uber Eats Item Notes in Clover
Problem:
Customer item notes from Uber Eats do not appear in Clover, causing inefficiencies and forcing merchants to disable notes.3 votes -
Full Ticket Visibility for Expediters
When coursing Allow expediters to receive the full ticket immediately, ensuring they can identify dishes that take longer to prepare and coordinate timing effectively, reducing delays and errors.
3 votes -
Combos of Items and Discounts
Let's say you have items in inventory as
(Burger Categories)
Hamburger $1
Cheeseburger $1.5(Pizza Categories)
Cheese Pizza $2
Sausage Pizza $3(Fries Categories)
Small Fries $0.75
Large Fries $1.50(Drinks Categories)
Coke $0.50
Sprite $0.50You want to create:
Combo A (Hamburger, Small Fries and Coke) for $2 (Not combo is $2.25 total)(This is specifically set the items for the Combo)
Combo B (Cheeseburger, Large Fries and Coke) for $3 (Not combo is $3.50 total)(This is specifically set the items for the Combo)
Combo C (Select 1 from Burger Category, Select 1 from Pizza Categories, Select 1 from Drinks…2 votes -
Online Orders Frequency Options
Online Ordering Frequency would allow you to edit/limit the frequency by which customers can place online orders through your Online Ordering platform. Essentially you as the merchant are able to set the number of orders that can be placed within a specific timeframe, like in 10 Mins, 30 mins, an hour, etc
A lot of my smaller Clover Restaurants have limited capacity to how many orders they can make at a time so during their busiest hours its extremely helpful to have a feature that allows the merchant to mitigate receiving a high number of simultaneous orders by limiting how…
2 votes -
POS on Go
Please add the POS interface to Clover Go app.
We are a restaurant and our staff would like to use tablets to take orders.11 votes -
Color Code for Servers and Bar Tabs
Merchants I've spoken with mentioned that color-coding employees and extending this system to open bar tabs would simplify locating a server's tab, particularly during peak hours.
2 votes -
Problem with printing orders
I have a huge problem with the clover kiosk. There are 2 payment options, Credit Card and Cash, but if you select the Cash option you have to wait for the Duo Station. Customers complain because their orders are delayed. Solution: After selecting the Cash option, the order must be printed on the order printer so as not to lose your place in the order queue.
4 votes -
online menu
should be able to increase prices on everything including group modifiers and not just on items,
also be able to duplicate online menue across locations10 votes -
Make 86ing Online menu items easier.
Why did Clover take away the column for 'Online' in the inventory app on the device? Seems the only way to remove an item is now through the dashboard. This is not easier when a restaurant is busy. We need a way to remove (not just grey out and say "unavailable") a menu item from the online menu. It was there until a couple of months ago.
15 votes -
KDS report
Kitchen display Unit:
The KDS generate data such as processing time and average processing time. We would like to access this data in a report. It will help us to manage the efficiency of the kitchen and complaints
4 votes -
Change order type in Clover Dining app
Merchant would like to be able to change the order type in the Clover dining app. Currently, it only allows the change in the Register app. This can make the order printing process confusing as it shows both the section and order type on the order receipt.
2 votes -
Kiosk and KDS Issues
I have a problem with KDS and the clover Kiosk
First the KDS have an issue that if we adjust the size of the text to large or largest we lose the word takeout and dine in with the kiosk orders and it shows just like this ex; (Kiosk..) and the only way to fix it by keep the text on the small witch is hard to see and we are facing the same issue with the due orders so we have dine in and to go order type on the Due, and on the KDS does not show the…6 votes
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