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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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601 results found

  1. Need a variable $ or % for specialized promotions.

    For example come in for a free toppings!

    (Customer topping choice price might vary, causing the need for several discounts)

    2 votes

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  2. The app made by Clover, called Order Inspector, does NOT support the Clover Kiosk or the Clover Flex. We are asking Clover to make Order Inspector available on the Clover Kiosk and the Clover Flex that are widely used devices.

    This is the only App made by Clover, available on the Clover App Marketplace that allows you to view, print and email a report of all orders for your own records or for external auditors. This report shows all orders created from that Clover device (including payments) on the current day and can be printed to your receipt printer or…

    3 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  3. Need to be able to select to recieve and email or text of each transaction when it happens, just like if you send an invoice to someone you get notified they paid it.

    3 votes

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    Not at this time  ·  0 comments  ·  Orders  ·  Admin →
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  4. I was at the clover summit last week and expressed this idea to xxxxx. He said this was the best forum to get it looked at.

    1. Auto gratuity currently doesn't show up on the end of day shifts report as part of the Cash sales - CC tips = owes house equation. This causes 2 of my merchants to do it manually, is there a way we can enter into the end of shift equation?
    2. About 10 of my full service merchants have servers that will take the order and therefore put their pin number in, (no matter…

    4 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  5. While we export the open order details, we have only selling price details in the sheet. Cost price details are not available. Need an option for getting the cost price for the open order items.

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  6. Enable bulk upload of images on inventory items, instead of one image at a time. Could be very time consuming for Merchants that way.

    5 votes

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  7. I want the ability to have the Customer Information show up under the Orders Tab like it did once before. This is very important for when we want to see who we are delivering to without needing to always print the Order or Payment Receipt.

    4 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  8. Hello ~

    My issue is I need a report for my employees end of shift report to print out the number of transactions they had for their shift. This was available before Wed April 24, 2024. The report had the subtotal of all cards (not detailed cards though) and then the tips separately, so the employees had to add these numbers together to get their total of their cards and tips.

    Since the update April 24, 2024, they add together the amounts now, but do not give the number of transactions made so they can count up their physical copies.…

    6 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  9. On the new clover kiosk, it should be an option to show the items on Kiosk instead of having to select the items to show online and to show on POS, the clover kiosk is at the business, and we would like to show our menu to our customers that are at the business.

    5 votes

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  10. we add additional charge as a "bottle fee" would like the ability to block employees from removing the fee, only a manager should be able to remove,

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  11. I need to be able to see items sold for a given time (1 week, 1 month, 2 months) on the same report as current quantity on hand in order to accurately order new product. We order beer, wine and liquor every week and need better reporting. I am spending hours to put two reports together when someone with programming skills could easily add this category to the current report.

    6 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  12. The terminal allows you to view open order or partially paid orders but not at the same time. You should be able to check off in the filters which items you would like to see.

    8 votes

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    Not at this time  ·  0 comments  ·  Orders  ·  Admin →
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  13. When a server selects "Fire All" or "Save" need to have the option where it will auto log off the server/employee.

    2 votes

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    Deferred  ·  0 comments  ·  Orders  ·  Admin →
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  14. Hello,

    Currently, there is no ability to generate reports or search for transactions by applicable sales tax. For example, in my Finances>Taxes section, there are a number of sales that apparently have No Sales Tax (0%). We cannot identify which those are, we cannot search by sales tax, etc. It would make a lot more sense to have a Report that is broken down by sales tax.

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  15. When running Sales Overview reports there needs to be a way to choose multiple employees at once to export, so they are in one file and separated into different tabs. Currently I have to run individual reports for each employee then combine them into one Excel spreadsheet so they're on their own tabs.

    2 votes

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  16. Allow orders fulfillment time to last longer than 1 hour. Half of my tabs disappear, when I switch to fulfillment time from order placement time. And a lot of time is wasted keeping receipts in order.

    Would be much easier if receipts printed in order from fulfillment time, instead of order place time

    4 votes

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    0 comments  ·  Orders  ·  Admin →
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  17. Is it possible on the order receipt to have Surcharge information available. With a sit-down restaurant without a handheld device, the order receipt is presented to the customer and then payment is taken. Having the transparency to have the surcharge amount on the receipt to show the total after the surcharge, so the order receipt presented to the customer and the payment receipt when surcharge applies alligns

    3 votes

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    0 comments  ·  Orders  ·  Admin →
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  18. The chime that plays when an order is fired to the KDS is not loud enough. We turned up all the volume settings in the settings app, and with a noisy kitchen, it is very hard to hear. In some spots of the kitchen, I can't hear it at all. There also should be a way to change the type of chime that plays. Some chimes are easier to hear. I noticed in the settings app, you can change the chime type for notifications, but you cant for orders that fire to the KDS. Very disappointing. Hope its an easy…

    5 votes

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  19. "Print Menu QR Code" just appeared in our register options dropdown today. We will not use that and would like to be able to remove it from the options.

    2 votes

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    0 comments  ·  Menu  ·  Admin →
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  20. Change item quantities during orders -Currently, for all devices except Clover Flex, we can use the QTY Quantity bar at the top of the screen. Please enable this feature on Clover Flex as well. Businesses want to use Flex to take orders at the table and entering the same item multiple times is inconvenient -not functional during a dinner rush.

    2 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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