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← Clover UserVoice

Restaurant

Welcome to the Clover Restaurant Forum.  You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc. 

Menu: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

Categories

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Merchants on the Counter Service or Table Service SaaS plans submit your Ideas here. Please use the Payments Forum for all payment related Ideas.

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If a similar idea already exists, you can support and comment on it.

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245 results found

  1. give admin access to devices and printers

    Give admin access to devices and printer. Why was it removed? If there are 3 owners to a business, you expect them to share 1 main account with 2-factor logins? Not sure why Clover keeps messing things up.

    1 vote
    0 comments  ·  Employees  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  2. New Language Settings

    We need Mandarin to be in the list of languages of clover device settings.

    1 vote
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  3. Add "Show Online" For the system using Kiosk

    In Inventory App, since we use Kiosk, there are button of "Show on POS" and "Show on Kiosk", but NOT "Show Online".
    We need to have all 3 of them
    - Show on POS
    - Show on Kiosk
    - Show Online
    This helps us to update online item on the Register Clover without going through the computer

    1 vote
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  4. Discounts available on the online menu

    We need the ability to offer discounts online. Currently, discounts can only be applied directly on the POS by our employees. We would like the option to make discounts live on the online menu.

    1 vote
    0 comments  ·  Menu  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  5. Online Menus

    Allow restaurants to sort their online menus by Category or Item (including alphabetically) for fast access to turn items on and off depending on availability. Right now, I just see a list of all items available, which makes it difficult to go through the entire list just to turn one or two items off.

    2 votes
    0 comments  ·  Menu  ·  Admin →
    How important is this to you?
    Planned  ·  AdminMenu Management Product (Principal Product Manager, Clover) responded

    Hello, Thanks for your feedback. While we do not have filtering, sorting planned in our current roadmap for Menus, we are introducing a new capability to search for items to be included/ excluded into the menu. Being able to search for items should considerably ease your operation.

  6. Online Ordering Multiple Modifier Selection

    In-store our clover pos allows us to select multiple identical modifiers by tapping the plus sign next to the modifier name. Example: Order of three tacos with multiple meat options where the three options can be the same or different such as three chicken tacos or 2 chicken one steak. However when a customer places an order of that same three taco entree online they aren't allowed to select multiple of the same meat choice. They are forced to select three different kind of meat. They should be able to select three of the same kind of meat just like…

    5 votes
    2 comments  ·  Website  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  7. Pizza Buider

    The biggest thing that we find lacking with Clover is a Pizza Builder Function. Having Pizza size prefix's choices that show in front of the item name instead of a modifer, listing below. Currently the size is done as a modifier or separate menu item buttons, a prefix choice could make ordering much smoother and order receipts much easier to read. Also, modifier groups that can be priced according to the size or half topping choice, instead of having multiple modifier groups for whole topping, left side/1st half, right side/2nd half. This would cut down on time for staff and…

    1 vote
    0 comments  ·  Menu  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  8. Reporting by hour with items and categories

    It would be incredibly helpful to have a report that shows how many items are sold per hour, broken down by product and category. This feature would allow merchants to easily identify their peak sales hours and understand which products perform best at different times of the day.

    With this insight, businesses can make smarter decisions regarding staffing, promotions, and inventory planning.

    1 vote
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  9. Online Ordering 3rd party integration

    Merchants using Online Ordering with Clover and have Grubhub ,Doordash, UberEats integrated. When implementing stock count on the inventory, anything that gets ordered from online "Grubhub, Doordash, UberEats" should deduct the stock count automatically.

    2 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  10. Change online orders credited under specific employee

    Merchant would like the online orders to be credited under a specific employee and email instead of just the owner email.

    2 votes
    0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  11. Server name show on kds

    Merchant would like the Server name to show on the KDS screen so if the cooks have a question about an order, they know who to ask. Currently it only shows the table name.

    1 vote
    0 comments  ·  Kitchen Management  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  12. Modifier Prefix with Price

    Adding the ability to have prefix words to attach to modifiers on one line instead of two separate modifiers printing on two lines. For example, if I need a select no cheese, it prints on two separate lines or I need to make 2 modifiers groups, one for Adds and one for No's. If you had prefix that could determine if the selection gets charged or not it would advance the system in pizza and service bar locations immensely. Such as selecting No would remove the modifier charge and Add would trigger the modifier to be charged.

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  13. Allow for Special Instructions on Online Ordering to be optional

    Allow for Special Instructions on Online Ordering to be optional. Customers are taking advantage of asking for additional items on food, and employees are having a hard time figuring out if items that customers are listing under special instructions have been paid for or are needing payment collected. I tried to turn this Special Instructions off myself and there is no option to do so. I also called in to Clover to ask Tech Support to turn it off for me, they said this option is not optional to have removed.

    3 votes
    0 comments  ·  Website  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  14. Pick up time on receipts for Online Orders

    Printing the pick up or preparation time or including it in the email notification for the online orders would be extremely helpful. The preparation time shows on the order confirmation pop up when a customer completes the order, but it is not included in the emailed confirmation and receipt.

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  15. API orders to print in kitchen

    Merchants would like orders that are placed through custom website, paid through API to print in Kitchen or displayed kitchen display's.

    1 vote
    0 comments  ·  Website  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  16. Scheduling holiday hours

    for online orders you need to be able to schedule holidays in advance so that you don't have to manually turn online orders on / off - which can lead to owners or staff forgetting to turn it back on - you should be able to add a 'holiday' schedule for online ordering

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  17. Tender Type Restriction

    Custom tender type should have the option to be restricted for the employees and can be used by Admin or Manager only. Or whomsoever admin wants to provide access to. This is very important for restaurants.

    1 vote
    0 comments  ·  Employees  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  18. printing to different printers

    The ability to send to different bar printers (or not at all) depending on where the item is ordered from, or at specific times. For example on weekend nights, when a secondary bar is open, the drink order could go there for pickup by servers. Or if bartender rings in a drink it doesn't need to print at either bar, and risk being made twice

    1 vote
    0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  19. Enable Clover Online Ordering link & QR Code

    In the current version of the Clover dashboard, the option to getting the Clover online ordering link and QR code is not available under the Online Ordering. Could you please enable this feature

    1 vote
    0 comments  ·  Website  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  20. Tip Management

    When printing out employee sales report from the POS system, there’s confusion as to what the additional charges entail. Merchants that are on surcharge program face reconciliation discrepancies when it comes to separating additional charges collected by servers. Additional charges both include gratuity / service fee charge, and surcharge fees.

    For faster and more efficient reporting reconciliation, is there a way that the POS reporting printout receipt can separate surcharge fees from gratuity fees or any other additional charges? As opposed to just lumping both of these fee types under additional charges.

    Thank you in advance for your time and…

    1 vote
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

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