394 results found
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Schedule special hours in store and online
Need to be able to schedule upcoming closures for Clover Online Ordering and even in store hours. Holidays, special hours (like early closure), etc. Right now, we have to completely disable Clover Online Ordering because we have no way to schedule it to be closed just for say, Christmas.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to Schedule Future Item and Price Updates in Inventory and MLWD
I need the ability to schedule item and price updates in Clover so changes can be prepared in advance and set to go live automatically at a future date and time. For example, if I update the pricing on bagged coffee today, I should be able to schedule that update to publish on Friday at 6:00 am when the store opens. This would prevent the need to either push updates early or wait until right before opening to make time sensitive changes.
I have explored existing options such as managing a single menu through the Multi Location Web Dashboard or…
1 voteThank you for submitting your Idea to UserVoice.
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Daypart for online ordering
I need to be able to post just my breakfast items online at breakfast time and the lunch menu at lunch time.
1 vote -
Dayparts on Kiosk
The dayparts for menu visibility on the Clover Station Duo, Clover Solo, Mini, etc. works great, however, the dayparts do not apply to the Kiosk, which seems like a weird oversight. We need the ability for the dayparts to also apply to the Kiosk menu visibility.
1 voteThank you for submitting your Idea to UserVoice.
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Assign Default Order type to register
It would be helpful to be able to assign a different default order type to each register rather than having to choose the order type every time. For example, a drive thru register could be set to Drive Thru as a default order type to help minimize mistakes in the kitchen.
1 voteThank you for submitting your Idea to UserVoice.
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Print Individual Items to Order Printer
Hello-
I'm working with a Cafe that is requesting a feature to print individual item tickets to the Order Printer. IE: Ring up a Latte & Espresso. Right now they print together to the order printer. They would like the Latte to print one 1 ticket, and the Espresso to print on the next.
For cafes this feature would be instrumental as they would be able to serve the coffees with the matching individual Order ticket, as opposed to the entire order ticket.
1 vote -
Online order default tips
When you make an online order, when you check out the tip function defaults to the lowest tip amount. If the customer doesn't check none, it will default to the lowest tip amount instead of None. we need that to default to None!!!!
1 voteThank you for submitting your Idea to UserVoice.
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Cutoff for online Orders
food preparation time should be the cutoff time for online orders
2 votesThank you for submitting your Idea to UserVoice.
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Automated Customer Referral Reward Program
Objective:
Increase customer engagement and new customer acquisition by incentivizing referrals with discounts.How it works:
Referral Code Generation:
Each customer receives a unique referral code printed on their bill after dining.
Sharing & Rewards:
The customer shares the code with a friend.
When the friend uses the code:
Both the referrer and friend get a 10% discount.
The friend receives a new unique code to share further.
Automation & Tracking:
Codes are unique and single-use.
Self-use is prevented.
System automatically tracks code usage and applies discounts.
Integration:
Leverages Clover POS capabilities and/or third-party referral/loyalty apps.
Ensures seamless automation without…
1 voteThank you for submitting your Idea to UserVoice.
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Refund Not Appearing on Server Report
Options are everything! If an employee cannot have permission to perform a refund, Clover should allow a manager or admin to use their password to allow the refund to occur under the employees own reporting. Current whomever does the refund — it goes under their reporting and the Server reports are NOT accurate. We should have the permission to make it either way.Please add this feature. You have it already for discounts.
1 voteThank you for submitting your Idea to UserVoice.
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Print each item on order separately option
We need an option to be able to print each item from an order separately, currently now the option does exist but it puts everything on one receipt and separates each item with a line. Instead of a line we need each item printed alone. I did find an app that does allow it name Smart Print but it also has a lot of bugs.
For the restaurant we Run there’s multiple cooking stations and i need items separately to give to those cooking stations.
1 voteThank you for submitting your Idea to UserVoice.
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UberEats integration
Its nothing with the website its more with the UberEats integration.
The modifiers needs to have a setting where my client can select the same modifier multiple times.
Lets say i have a food combo that comes with 3 sides i want my client to be able to select 1 side 3 times if they wish to do so just like its possible to do with the ubereats interface.1 voteThank you for submitting your Idea to UserVoice.
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All day Menu & Font/Colour config
KDS needs a summary of all orders with counts. If there are 5 tickets on the display, there needs to be a summary bar like freshKDS that shows for example 5 burgers 4 soups 1 sub etc. the total number or all items that are fired in a summary.
Needs font and color sizes
Table numbers could be bigger and Dine in or take out could be smaller
1 vote -
include service charge taxes
New Florida State Law states, Service Charge must be taxable, tips are optional to include or exclude taxes, but additional service charges needs to be taxable, please set this up for Service Charges as new state law required for the subtotal of line items sold and service charges to be taxed.
1 vote -
Online Reservations & Communication
Restaurant Table Reservations:
Allow restaurants to utilize an existing Clover Booking feature (currently available for Retail/Services plans) for online table reservations.Make this booking feature available a la carte in the Clover App Market as a stand-alone add-on for any SaaS plan, not just the Services plan.
Advanced Reservation Options & Fees:
Allow advance booking options up to one year.
Enable the option for the merchant to apply a non-refundable or refundable booking fee at the time of reservation, which can then be applied against the customer's final bill at checkout.
Automated Customer Messaging: Implement text messaging (SMS) notifications for:
…
1 voteThank you for submitting your Idea to UserVoice.
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Table Layout Customization
Enable the option to add chairs to a table layout based on their actual physical position, mirroring capabilities found in other POS systems.
Expand the available object types and shapes for designing the restaurant layout.
Allow the vertical orientation for table/object names within the layout view.
1 vote -
Guest-to-Customer Assignment (New or Existing) and Guest Naming
Allow the ability to assign an existing or add a new customer to a specific guest at a table directly within the Clover Dining app, rather than only through the Register app or Customer app. Guest Naming: to assign individual names to guests seated at a table.
1 vote -
Online Ordering future orders
We just got dayparts for our cafes, we have breakfast and lunch menu. I need customers to be able to place future orders for lunch even though at that time of day we are serving breakfast. Dayparts does not work for online ordering if there is no function to order lunch for a future date/time.
1 vote -
Improve Shifts App calendar for time edits on Web Dashboard
Time punches can be edited from the web dashboard but the calendar picker does not allow the user to pick the previous day and only allows who hours to be selected. This is not useful to correct time when an employee forgot to clock out the previous day and/or the time is something other than the whole hour.
Users can click into the field an manually adjust the date and time, but the date picker should either be eliminated or functionality improved.
1 voteThank you for submitting your Idea to UserVoice.
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Add permission to show tips in SHIFTS app
Add permission to suppress tip reporting. The data is misleading for restaurants that pool tips as the employee doesn't receipt a closeout.
1 vote
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