601 results found
-
Permission Level for Rewards
Rewards needs to have permission levels so only specified roles can manually add points
1 voteThank you for submitting your Idea to UserVoice.
-
Message-Powered Promotions for Better Customer Engagement
The idea is to enhance the restaurant promotion feature by allowing businesses to include a personalized message along with each promotion. Instead of simply displaying a discount or special offer, restaurants can communicate directly with customers, creating a more engaging and personal experience.
1 voteThank you for submitting your Idea to UserVoice.
-
Ability to see items sold on the first page of orders
I want the name of items sold to be shown on the first page of orders without going to receipts to read what was sold or the same way like it use to be before and thank you for your support
1 voteThank you for submitting your Idea to UserVoice.
-
Restore the "Tax" Column to the Main Transactions Report for Government & Tax-Exempt Audits
In a recent update, the "Tax" column was entirely removed from the primary list view of the Transactions section. For businesses that frequently process tax-exempt orders (such as sales to government institutions, schools, and non-profits), this change has completely broken a critical audit workflow.Because Clover does not have a native, rigid framework for assigning pre-verified tax-exempt customer rules, the standard practice is to use "Remove Taxes" at checkout and type the state entity or exception details directly into the order's Note field. Monthly I would reviewing and reconciling these transactions for state tax audits by sorting the Transactions report by…
1 voteThank you for submitting your Idea to UserVoice.
-
Provide POS check details back on intotransaction details; went missing after portal update
When we process payments with our POS system using Clover terminals it use to show our POS check details (Check number and table/customer name) in the transaction details of Clover transaction details. This is now not visible in the new dashboard. We cannot search on check numbers now which makes it very difficult with the high volume of sales we do day to day.
2 votesThank you for submitting your Idea to UserVoice.
-
Reporting for Future Orders on Clover Dashboard
Merchants should have the ability to pull reports for future placed online orders on their dashboard.
1 voteThank you for submitting your Idea to UserVoice.
-
Need column that shows Tip Amount
Please I noticed a change in the latest update that doesn't meet my needs: let me explain.
In both the desktop and mobile versions, when I go to
Dashboard > Sales Activity > Transactions,
the column showing just the "Tip amount" no longer appears; this is important for remote work (which is how I operate, since I’m not always at the restaurant).
That column used to be visible in the previous version. Is it possible to display it again without having to download the XLS (CSV) file every time?
Thanks.
1 voteThank you for submitting your Idea to UserVoice.
-
Reverse latest Sales Activity Update
Change my Clover back to its previous version. Clover's latest update has made my bookkeeping far more complicated, and I am looking at changing my payment platform if this update cannot be reversed.
1 voteThank you for submitting your Idea to UserVoice.
-
Custom date/time reporting filters don't persist on Sales Overview (Flex / Station Solo)
The custom date/time filters in Reporting → Sales Overview aren't saving on our Flex and Station Solo. Every time we set a custom timeframe for our shift, it resets to default as soon as we navigate away or minimize the app. Please fix this so our custom shift filters stay active—my employees shouldn't have to re-enter our shift hours over and over every day.
1 voteThank you for submitting your Idea to UserVoice.
-
Happy Hour Doubling/Overlapping
Need to fix the issue with Happy Hour doubling/over lapping when 1st happy hour time frame ends and a new one starts. Engineering team says that the employee would have to close the 1st order and recharge customer again with 2nd happy hour.
1 voteThank you for submitting your Idea to UserVoice.
-
New Item entry or adjustment- menu, online Dashboard view
Two things: First, I use an iPad Pro to do most of my Menu / item entry, updates, etc. and do it on the website/dashboard. I used to be able to enter the item and complete all fields. Now, I have to go to a whole new page to enter the menu/ assign the item. Waste of time. Also, on the iPad on the dash board the screen would slide left and right, as needed to click the + button to enter the category and label. Now the screen is locked and I cannot add the category or label. TO…
1 voteThank you for submitting your Idea to UserVoice.
-
Dashboard Enhancement: PDF Export Functionality
Suggest adding a PDF export feature to the dashboard. This functionality would allow users to easily generate and download PDF documents for:
Receipts
Transaction history
Activity reports
Other relevant records1 voteThank you for submitting your Idea to UserVoice.
-
Movie Ticket Kiosk
I think it would make a lot to sense to expand the use of the kiosks to other businesses. For instance, you could use a kiosk to purchase movie tickets and snacks, connect it to a KDS, then snacks could be ready on the way to the movie with less wait.
1 voteThank you for submitting your Idea to UserVoice.
-
Ability to disable Clover app ordering
It would be helpful if merchants could turn off Clover app ordering. We frequently have support calls from merchants because their customers can't place orders in the app. It's almost always because the phone needed an update or the Clover app needed an update. For certain demographics, this issue seems to happen frequently; in those cases, the ability to turn off app ordering while keeping website ordering on would solve this pain point for customers, merchants, and support agents.
1 voteThank you for submitting your Idea to UserVoice.
-
Bulk Import & Export for Multi-Location Inventory
Please add the ability to import and export inventory directly from the Multi-Location Web Dashboard (MLWD).
For businesses managing multiple locations, making inventory updates one item at a time through the MLWD is extremely time-consuming, especially for menu changes, seasonal updates, price changes, and adding new items across an entire organization.
The ability to export inventory, make changes in Excel, and re-import those changes would significantly reduce the time required to maintain inventory while improving accuracy and consistency across all locations.
Benefits:
- Faster menu and inventory updates across multiple locations.
- Reduced manual entry and the risk of errors.
- Easier management…
0 votesThank you for submitting your Idea to UserVoice.
-
"Car Tracking Mode" For Flex
For Merchants who travel to deliver at-home services or employ their own delivery drivers with COLO, there should be a "car tracking mode" on the Flex that could track drivers on the way to their destinations. It could potentially auto-text the recipient (if they opt-in) and have a KDS integration to show status of delivery including time and distance for a restaurant. This would also be useful reporting for delivery time and time spent at destination averages across industries.
1 voteThank you for submitting your Idea to UserVoice.
-
Breaking down server sales by "Labels" in their closing server reports ON THE DEVICES.
We need to be able to see a breakdown of sales based on each label on the devices. We can see this in the dashboard but no on the actual devices. Other POS systems have this option on a server report. In order for the server to tip the bartenders out correctly, we need to be able to see how much liquor was sold by each server during each shift ON THE DEVICES. If there is a way to do this, customer service has not been able to help me at all with this issue.
1 voteThank you for submitting your Idea to UserVoice.
-
Make it mandatory to provide phone number on kiosk
Allow merchants to force customers to provide a phone number when using the Kiosk.
Currently, the Kiosk only requires customers to provide their name. We need to be able to make customers provide a name and a phone number before they can place an order on the Kiosk.
1 voteThank you for submitting your Idea to UserVoice.
-
KDS Check Header Customization
It would be nice to expand the header section of a displayed check/order so that it's more information rich. For example, the order type (For Here or To Go) should go on the first line followed by the customer's name on the following line. There seems to be no one of customizing the header section of a check.
1 voteThank you for submitting your Idea to UserVoice.
-
Advertising Opportunity for Clover on Robot wagon
Have our own delivery option thru the robot wagon and it being marketed as our own little Leprechaun. Huge advertising opportunity
1 voteThank you for submitting your Idea to UserVoice.
- Don't see your idea?