293 results found
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Shorten the Daily Report
Both of the End of Day reports are simply WAY TO LONG. It wastes a ton of paper. I only need a few figures from the report. Amt Collected, Tips, Total Credit Card Amt, entries for amounts taken out of the drawer (Payouts, tips, etc). I HATE THE NEW REPORTS - WAY TOO MUCH INFO just to check up the drawer.
2 votesThank you for submitting your Idea to UserVoice.
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Stop Deleted Order Printers From Readding After A Reboot
When a printer is deleted as an order printer it will automatically readd itself after the clover goes through a reboot. This is an issue for retail merchants that have no need for an order receipt. Clover Advanced support has informed us that this is not a bug but "a feature" and that this is the way the software is intended to work.
I fail to see the benefit of the system changing a setting that was intentionally set. Clover needs to revert this as soon as possible.3 votesThank you for submitting your Idea to UserVoice.
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QR Code image download
Printing each individual qr code at a terminal and then scanning them in to a computer to put them on a fancier style seated menu is tedious and relentless work. Others have a native funciton that allows me to download the qr codes themselves as images. this should be a thing. i have 8 veneus and have had to do this 8 times, i will be opening 8 more and to be honest it is sort of a deal breaker not having it
1 vote -
Menu by terminal
Menus or specific categories that can be viewed at assigned terminals
2 votes -
Turn off order ticket
Please Add The option to turn off the order ticket getting printed when the customer press the button for printing the receipts.
1 voteThank you for submitting your Idea to UserVoice.
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Kiosk to print at Station Printer
Please have the Kiosk print orders at the Station Printer. Why is there an additional order printer needed? The Kiosk does not see the Station Printer as an option for Order Printing. Why is that? Can you please have the Station Printer automatically print Kiosk Orders? Without the need of an additional order printer. It really streamline our operation. Otherwise, we'd have to return the Kiosk.
3 votesThank you for submitting your Idea to UserVoice.
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Device Printed COLO QR Codes are not enabled for DDD Delivery!
Device Printed COLO QR Codes are not enabled for DDD Delivery! Only the QR codes at the dashboard are enabled with DDD delivery option. Most of our merchants do not have PC's/Printers. The ability to print QR codes that work for both pick up and Delivery should be an option.
1 voteThank you for submitting your Idea to UserVoice.
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auto gratuity reporting
Clover needs to have an option to group Tips & Large Table Gratuities (service charge) together in Sales Overview Reporting in Clover for FSR's.
3 votesThank you for submitting your Idea to UserVoice.
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Itemized reporting that breaks out which employee did what on the checks.
Currently, the employee who opens the check and orders the first item is the only employee that is tracked on the check. We would like to be able to track what each employee serviced on the check. We need to know who added what amounts, who authorized a credit card and who closed the check. These details matter.
1 voteThank you for submitting your Idea to UserVoice.
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sms text - for online pick up orders from KDS
A merchant has the QR clover online ordering in a food truck space where there many food trucks parked. The facility has their online clover website in their main website. When their customer is using their clover online ordering platform for pick up the clover KDS doesn't send a sms that the order is ready for pick up and Kiosk works. They would like the clover online ordering website hosted by clover for pick up orders to also be able to send sms text like the Kiosk from Kitchen Display
4 votes -
Merchant receipt needs to print the actual tax & fees not the total
Merchant receipt needs to print the actual tax & fees not the total.
Currently printed customer receipt states the actual fee or taxes however on the merchant receipt where the customer needs to sign it totals the amounts not itemized. If we only have a fee and no taxes it states "total taxes" which is misleading when there are no taxes.3 votesThank you for submitting your Idea to UserVoice.
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Kitchen Display- Sort by Guest
Expo mode supports displaying item by guest; however, we also need the kitchen display to sort by guest so we can plate each guests items together.
2 votes -
online promo code
Please enable promo code / discount option for customers ordering online. This is must have feature for small restaurant businesses in Canada. Upon have a discussion with your representative, this service seems not being activated in Canada.
1 voteThank you for submitting your Idea to UserVoice.
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No codes
I need the option to disable the use of passcodes. At my restaurant, we operate using employee cards, which are currently only used by managers. However, I need to remove the requirement for managers to use passcodes. Additionally, we need the new Clover devices to be enabled to accept employee cards as well.
1 voteThank you for submitting your Idea to UserVoice.
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Report
I need a detailed report showing when an item is moved from one table to another, who authorized the move, who performed it, and at what time. At my restaurant, we’re experiencing issues because we don’t know who is moving items, when it’s happening, or who approved the changes. This report is critical for us, and it would be extremely helpful to have it available as soon as possible.
1 voteThank you for submitting your Idea to UserVoice.
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Report
I need to have a report that shows the exact time each item is entered, even if it’s going to the same table. Clover has a “line item” feature, but if I add 3 margaritas at different times, it only shows the time of the first margarita.
1 voteThank you for submitting your Idea to UserVoice.
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Reports
When the servers has a refund, only the manager has the power to refund the item, when they look at the report, is not under the server but is shown under the manager who did the refund. I would like to have any type of permission to let the server click refund, then ask for the manager code and then after the refunds is clear, I need them to be under the server report
2 votesThank you for submitting your Idea to UserVoice.
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Disable Checkout for Dine-In QR Code ordering.
Disable Checkout for Dine-In QR Code ordering. We would like to disable the feature for customers to Checkout for Dine-In QR Code ordering so our servers can process the payment for them. This creates some confusion because we don't know when someone has paid for their tab already.
1 voteThank you for submitting your Idea to UserVoice.
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holiday hours
Have a way to input all holidays/special hours days ahead of time, not just weekly. When we change the hours weekly we have to go back and re-change them the following week. All other online ordering platforms have a system like that clover should too.
2 votesThank you for submitting your Idea to UserVoice.
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Hide Menu Category From POS Devices
I want to be able to disable/hide a menu category from the POS devices without fully removing it. If a menu category is unused at the moment, we should be able to hide it without deleting the category to keep the items there and not have to rebuild the menu items if they come back in the future.
1 voteAdvise over usage of functionality is sent over email. Please refer that. Thanks.
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