492 results found

1. Item Priority on Kitchen Printer

   Inventory currently has the ability to have labels and categories when sending it to an assigned kitchen printer. It would be very helpful if we could also give each item a "priority" in which it is printed on the ticket.

   If a customer wanted to turn on a feature that allowed them to also give those items a priority would make things much smoother in a kitchen that only has a single kitchen printer.

   For example:

   Inventory items currently have the ability to be categorized. When assigned to a category, you can also assign a Priority level.

   Hamburger - category is "grill" ... priority level "priority 1"
   Hotdog - category is "grill"... priority level "priority 1"
   French Fries - category is "sides" ... priority level "priority 3"
   Tater Tots - category is "sides" ... priority level "priority 3"
   Side Salad - category is "salad" ... priority level "priority 2"

   When the items are entered into the POS they currently print in that order:
   Burger(1)
   Fries(3)
   Hotdog(1)
   Salad(2)
   Tater Tots(3)

   When adding the category they would then print like this:
   Burger(1)
   Hotdog(1)
   Salad(2)
   Fries(3)
   Tater Tots(3)

   Parenthesis are used to show priority level only. It would not print on the ticket!!!

   Inventory currently has the ability to have labels and categories when sending it to an assigned kitchen printer. It would be very helpful if we could also give each item a "priority" in which it is printed on the ticket.

   If a customer wanted to turn on a feature that allowed them to also give those items a priority would make things much smoother in a kitchen that only has a single kitchen printer.

   For example:

   Inventory items currently have the ability to be categorized. When assigned to a category, you can also assign a Priority level.

   Hamburger - category… more

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   Not at this time  ·  0 comments  ·  Kitchen Management  ·  Delete…  ·  Admin →
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2. TOGGLE BETWEEN 5/10 TICKET VIEW FROM MAIN SCREEN

   The KDS has been a great addition for us. We would love to see a button on the main screen to toggle between the 5 ticket view and the 10 ticket view rather than having to go to the settings and change it there. To be able to just click a button on the main screen to change that would be AMAZING and save time in a fast paced environment like we have.

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   Deferred  ·  0 comments  ·  Kitchen Management  ·  Delete…  ·  Admin →
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3. Print dining table name on credit card payment receipt's merchant copy

   Enable printing the dining table name on the credit card payment receipt's merchant copy. This is helpful to the merchant as their servers share tips with the chefs at tables from certain dining rooms. This feature was available in the previous version, but is no longer available after replacing the Clover Station.

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   0 comments  ·  Clover Dining  ·  Delete…  ·  Admin →
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   Submitted  ·  AdminClover UserVoice (Admin, Clover) responded

   Thank you for submitting your Idea to UserVoice.

4. Renaming Guest 1, Guest 2, Guest 3...etc.

   We need to be able to "rename' in the Clover Dining App tables/tickets that have multiple guests. This will help us:

   1) Make a personal connection
   2) Identify which guest ordered what
   3) Simplify the billing process when we go to collect payment

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   Not at this time  ·  0 comments  ·  Clover Dining  ·  Delete…  ·  Admin →
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5. Percent Increase

   Allow prices (VIA modifier) to be increased by a percentage vs flat dollar amount. For example, double liquor drink orders, etc.

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   Submitted  ·  AdminClover UserVoice (Admin, Clover) responded

   Thank you for submitting your Idea to UserVoice.

6. Pre-Auth to keep a tab running via QR code ordering

   There is interest to create a completely contactless ordering & payment experience by being able to open a running tab with payment pre-authorization via QR Code. The customer seats themself, scans the QR code on the table to view the menu, adds the items they would like for their first round to their order, they insert their payment information to start their tab and send their first round to the bar/kitchen, the tab stays open so the customer can keep ordering without completing the transaction, once they are ready to leave they close their tab/tip from their personal device and leave without needing interaction from a server. The only contact they have with employees during their experience is picking up their order or receiving it from a runner. The pre-authorization protects the merchant from wine & diners while also creating a more pleasant experience for the customer by not requiring them to complete a transaction for every round of drinks/food.

   There is interest to create a completely contactless ordering & payment experience by being able to open a running tab with payment pre-authorization via QR Code. The customer seats themself, scans the QR code on the table to view the menu, adds the items they would like for their first round to their order, they insert their payment information to start their tab and send their first round to the bar/kitchen, the tab stays open so the customer can keep ordering without completing the transaction, once they are ready to leave they close their tab/tip from their personal device and… more

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   Submitted  ·  AdminClover UserVoice (Admin, Clover) responded

   Thank you for submitting your Idea to UserVoice.

7. Online Ordering - Daypart

   Dayparts is currently applicable to "In Store (POS devices)" only. Make Dapyparts applicable to Online Ordering and 3rd Party Ordering (Doordash, GH, UE etc).

   This will enable to have menus available at specific day/time for online ordering too, in line with the In Store (POS devices) that's available currently.

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   Planned  ·  0 comments  ·  Menu  ·  Delete…  ·  Admin →
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8. DoorDash Drive Tips

   We have set up the DoorDash Drive Clover integration, and it works fine. But, the only tip option on the order checkout screen from the customer view is "Tips For Delivery Person". Tips go to the Dasher. The in-store employees who prepare and package the orders are not receiving any tips. Clover support was unable to assist with this.

   Is there a way to add another tip option for customers to give our employees a tip on their order?

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   Submitted  ·  AdminClover UserVoice (Admin, Clover) responded

   Thank you for submitting your Idea to UserVoice.

9. Ability to choose default number of courses on Clover Dining

   Add the ability to choose default numbers of courses on Clover Dining

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   Submitted  ·  0 comments  ·  Clover Dining  ·  Delete…  ·  Admin →
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10. Ability to have $0 items not show up on bill

    Please add the option to not show zero dollar items on the customer's bill

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11. Option to show printed time to kitchen per item on an open order

    Option to show printed time to kitchen per item on an open order

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12. Reorder Tender types and Discounts

    This is important since newer discounts or tender types are preferred to be moved to the top of the screen

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13. "Removed Items" report on device

    Please add a 'removed items' report on device.

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    Submitted  ·  0 comments  ·  Inventory  ·  Delete…  ·  Admin →
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14. 3rd party Reservations integration

    Connects Clover merchants to millions of active diners already booking through these platforms

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    Submitted  ·  0 comments  ·  Clover Dining  ·  Delete…  ·  Admin →
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15. Remove "show more" button from Inventory on device

    Extra clicks are not needed

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    Submitted  ·  0 comments  ·  Inventory  ·  Delete…  ·  Admin →
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16. Bulk price change actions

    Owners often ask for an easy way to increase all items in a specific category by a set amount or %

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    Submitted  ·  0 comments  ·  Inventory  ·  Delete…  ·  Admin →
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17. Screensaver on devices with business logo

    This was a favorite feature among merchants who previously used other systems

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    Submitted  ·  0 comments  ·  Customer Engagement  ·  Delete…  ·  Admin →
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18. Prompt to add Labels

    Merchants should be walked through adding an item so they cannot forget to add a modifier or category
    or label

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    Submitted  ·  0 comments  ·  Inventory  ·  Delete…  ·  Admin →
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19. Ability to send the closeout report to more than just one owner

    Many businesses have more than just one owner and many times these owners or bookkeepers CPAs would like to receive the Batch Report

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    Submitted  ·  0 comments  ·  Employees  ·  Delete…  ·  Admin →
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20. Let admins change device names on the dashboard

    Admins should have this ability / permission since often owners are not the ones who manage their POS

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    Submitted  ·  0 comments  ·  Employees  ·  Delete…  ·  Admin →
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