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Restaurant

Welcome to the Clover Restaurant Forum.  You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc. 

Menu: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

Categories

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245 results found

  1. Need the ability to have an audible and visual notification when an online order comes in; currently, there is no notification and it can sit there unnoticed while folks are busy with other things, but a ping, or bell when a new standard online order comes in is critical for the business

    2 votes
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  2. I would like to have the ability to only show our Breakfast Category during our breakfast hours that are from 6am-12pm on our POS. Currently there is no way of doing it with setting a time. I can only do it manually and that is hard because I am not always here to do it. I would prefer something that would automatically do it once I make a schedule in the system. I also would like to have the ability to only show our late hour menu between the hours of 8pm-230am. This is a big inconvenience! Its hard for…

    5 votes
    0 comments  ·  Menu  ·  Admin →
    How important is this to you?

    Thank you for submitting this requirement to Clover. This feature has been on our roadmap and we've started working on it. We should be able to provide this functionality to you shortly, which will let you create and manage POS menus for specific times of the day.

  3. A couple of my restaurant merchants would like the option to enable an Itemized Bill to automatically print along with the Expo Order Receipts that are printed when an Online Order is placed.

    Currently there is only an option to enable the expo order receipt to print so my merchants have to go into the "orders" app to print out the itemized bill for their customer. Having a setting option where this feature can be enabled would be extremely helpful for my restaurants that run a high volume of online orders.

    Thanks

    7 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  4. Having the ability to have online happy hours or specialty menus for specific holidays

    3 votes
    0 comments  ·  Menu  ·  Admin →
    How important is this to you?
  5. Merchant would like to be able to change the order type in the Clover dining app. Currently, it only allows the change in the Register app. This can make the order printing process confusing as it shows both the section and order type on the order receipt.

    1 vote
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  6. Dashboard: Cannot edit item quantities in bulk, only single edits allowed unless uploaded via spreadsheet which would require existing items to be removed to avoid duplicates on the newly imported file. When selecting bulk edit, please consider an option for quantity.

    1 vote
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  7. Dashboard: When editing an item, all sections are collapsed automatically, majority edits consist of quantities/stock which are located at the very bottom, could we disable the auto collapse or re-arrange the position of those options (quantity/ stock)

    1 vote
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  8. Clover Mini Print Heads should be replaceable. The rest of the machine works fine. It seems crazy to throw out a perfectly good machine when the print head should be able to be replaced. Plus I have a real problem with purchasing a new one to the tune of $700 when it won't even last a few years in a very small shop.

    2 votes
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  9. Happy Hour- Having the ability to add a happy hour via the back office and an option to a set price discount. Like Happy Hour Pizza $8.00 set price.

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  10. There Should Be More Online Ordering Options Offered For The Merchants Sake!

    Example:

    My Set Pickup Time Is For 25mins. This time Frame works about 80% of the time but what happens when you get a massive order in that takes up your whole kitchen space and is not able to be ready within 25mins?

    Its already too late to change anything on my settings because the order came through with a pickup time of 25 mins. Now my staff and kitchen are screwed because clover doesn't offer the Merchant any options to either accept the orders or at least…

    1 vote
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  11. Orders shown on KDS should be able to snake around rather than having to scroll down. Right now they have to scroll down to see the entire order. That is not ideal for a busy restaurant They are switching from toast and they have the ability to see the entire order without having to scroll.

    1 vote
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  12. Payment receipts are so long compared to other pos systems. The spacing and font can be changed to help with this so we aren’t killing trees.

    1 vote
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  13. I need to know at the end of the day if the service charge is credit card or cash.

    1 vote
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  14. I just upgraded to Duo from our previous 2018 units. The customer facing screen of the Duo displays a receipt prompt at the end of every transaction, and I want to disable it.

    1 vote
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  15. Revenue Class is not currently exportable and there is no way to easily locate items when there are potentially thousands in a given Revenue Class in order to modify them. Also, it would be nice to be able to filter item list by Category

    3 votes
    0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  16. Will like to See more items on the KDS which is currently seeing only Three

    1 vote
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  17. we should be able to eliminate the all item option on the Kiosk because it is a big mistake to have it as a first category on the top of the menu categories on the Kiosk, it is causing a lots of confusing for the customers because it is taking their attention away from the other categories and making them keep scrolling down on the screen especially that the items in the menu is organized alphabetically which causing the items to be spreed out randomly so on flavor of the coffee will be next of the sandwich depending on the…

    2 votes
    1 comment  ·  Hardware  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  18. The request was to be able to see more than 10 line items for categories on their Station Duo screen. They would like to be able to see all the categories on one screen and choose from them.

    1 vote
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  19. For Online Orders- I want to be able to apply "Happy Hour" deals so that I can do a 2 for 1 discount specifically on a category or item. Please allow Happy Hour to reflect in the Online Ordering ( Clover App ) or for third party apps to contribute to quantity discounts/specials.

    Thank you!

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  20. Be able to print receipt for over 90 items on a receipt

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
     ·  System responded

    Thank you for submitting your Idea to UserVoice.

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