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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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601 results found

  1. We need the ability to run a MODIFIERS REPORT

    Example

    Item: 2 Meat Combo with 2 Sides

    Price:15.00
    Modifier: Meats-Pull Pork, Ham, Brisket, Chicken Tenders
    Modifier:Sides-Green Beans, Mashed Potato, Corn, Fries, Potato Salad

    If we have another
    Item: 3 Meat Combo with 3 Sides

    Price:25.00
    Modifier: Meats-Pull Pork, Ham, Brisket, Chicken Tenders
    Modifier:Sides-Green Beans, Mashed Potato, Corn, Fries, Potato Salad

    If we run an Items Report it will give me the amount of Sides I sold PER ITEM, so if I want to know the total Mashed Potato Sides sold in total within all the Items that have that Modifier…

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  2. Description:
    On the Clover Station Duo, the Customer Facing Module has a helpful “Get Points” prompt that encourages customers to sign up for Rewards. However, the Station Solo has no equivalent option. This creates a major gap when orders are left open and paid later.

    Specific pain point (Drive Thru example):
    In a Drive Thru setup we use a Station Solo to take orders. Orders remain open because new orders keep coming in. Payment is then taken at the window on a Clover Flex. If the customer is not enrolled in Rewards when the order is first opened on the…

    1 vote

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  3. Description:
    Currently, the main opportunity to enroll a new customer in Clover Rewards on the Register happens when initiating a new transaction or at the Pay / Post-pay screen on a fresh order. However, when an order is started and then left open (held, saved, or suspended) so the customer can return later for payment, there is no reliable prompt to sign the customer up for Rewards when the order is reopened and paid. This creates friction and causes many enrollment opportunities to be missed—especially in restaurants, service businesses, or any environment where orders are commonly held open.
    Requested improvement:…

    1 vote

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  4. Need to have the capability to upload outside Rewards Lists into Clover Customer Rewards List. Having to manually upload a Rewards Customer List is a major friction point. You want to attract business owners to Clover Rewards but you put a major roadblock to that. That should be part of the initial onboarding and set up of Clover Dashboard, the ability to upload a Customer List from another Rewards Program.

    2 votes

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  5. We are not able to link Online Ordering to Google Business Profile so that customers can just click 'Order Delivery' through Google Search and reach to the Online Ordering Page. I called the Support department and they said this feature is only available in US but not Canada.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  6. I wanna see the server name in the header of the KDS initially for the ticket? I don't want to have to click on the screen to see the server name.

    1 vote

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  7. The waitress get the order per guest, entrees and mains and drinks, but at the kitchen printer the order is grouped per table and not still individually per guest

    1 vote

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  8. Other processors out there have already leaned into the ability of being able to use bring your own tablet options for ordering at the table. Clover should allow this so that we can take orders on a tablet and send those orders to the kitchen printer and those orders should integrate with the cloud sharing capabilities. A bonus feature would be if we were able to use the Clover Go to take payments using the same tablets and possibly build a carrying unit where you can put the go on the back and slide the tablet inside.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  9. Clover needs to integrate with the software called open tables for online reservations to help boost the fine dining merchants

    1 vote

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  10. to go further on sub modifier, we need add and remove button and the ability to hide modifiers. The open concept modifiers are not for everyone. Many merchants think it makes the screen too busy or cluttered. We need to be able to hide whats in each modifier until its opened.

    Also, adding simple add and remove buttons would be nice.

    1 vote

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    0 comments  ·  Menu  ·  Admin →
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  11. Merchants would like to have the report of "items sales" by location, please. same way as "sales by employee"

    0 votes

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    0 comments  ·  Reporting  ·  Admin →
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  12. Need :
    Currently, each franchisee can freely modify their location's menu, including adding items that are not part of the offering approved by the franchisor. This undermines brand consistency and makes it difficult to control the offering across the network.

    Requested functionality:
    - Allow the franchisor to lock the master menu across all franchise locations, with:
    - A central menu defined and controlled by the franchisor, pushed automatically to all locations;
    - No ability for a franchisee to add, delete, or rename a locked item;
    - Configurable locking at the element level (item, category, price, modifiers), so the franchisor can…

    1 vote

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  13. My old POS and other POS on market has a feature where it highlights(or a change in color) a table if the table's bill has been printed and given to guest. This helps to minimize waste of time and paper when restaurant is busy, so as to know that another server will not reprint the check. Please advise as this was and will be very useful.

    1 vote

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  14. ONLINE RESERVATIONS IS A MUST FOR HIGH END RESTAURANTS.

    1 vote

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  15. The user experience for the customer and the merchant needs to be better for clover reward. If customer enter their phone number on mini device, clover should automatically pop a message on merchant side, asking to apply reward to order. Right now, most merchant are not using clover reward or using another 3rd party app, because to many steps to redeem points.

    1 vote

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  16. Many merchants want to remove order notes for online orders. You can do this for kiosk, but not for online orders. Many customers putting special request that are normally being charged. Customer are getting free add on.

    3 votes

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    0 comments  ·  Orders  ·  Admin →
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  17. Multi-location merchants using Clover Enterprise currently receive unique Clover Item IDs at each location, even when menus are centrally managed through Multi-Location tools. Testing confirmed that uploading and managing menus through Multi-Location still generates different Clover Item IDs per location.

    This creates challenges for third-party integrations that rely on Clover Item IDs for product mapping. As a result, merchants operating multiple locations are forced to maintain separate menus and mappings for each store, despite managing inventory and menu updates centrally through Clover Enterprise.

    Requesting an enhancement that allows items to maintain a shared/master Item ID across all locations within a…

    1 vote

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  18. Clover Online Ordering should include a built-in utensils request option.

    A simple checkbox such as:

    □ Request utensils

    during checkout would allow customers to request utensils only when needed.

    The feature should be configurable so merchants can enable or disable it depending on local requirements and their operational needs.

    Many jurisdictions, including California, require restaurants to provide utensils only when requested by the customer.

    Major delivery platforms already provide this functionality.

    7 votes

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    0 comments  ·  Orders  ·  Admin →
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  19. I’d like to request a new feature for the Clover Dashboard that would greatly improve workflow for managers and back‑office staff. Specifically, we need the ability to view the actual Register layout (button grid, categories, item placement, and folder structure) directly from the web Dashboard without accessing a physical Clover terminal.

    This capability would help us:

    Verify layout changes before pushing them live

    Train new employees without needing a device present

    Maintain consistent layouts across multiple terminals

    Reduce interruptions to front‑of‑house operations

    Currently, the only way to see the true layout is on the device itself, which limits remote management…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  20. Please offer group ordering. A customer can send a link to multiple people so that they can choose what they want to order.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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