394 results found
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Custom view and pricing for identical Modifiers on order receipt
When I select an item such as a latte I am then presented options such as milk type, syrups, temperature etc.
The issue I have now if I select multiple of the same modifier such as vanilla syrup it prints out on the order ticket like this and can lead to very long order receipts:
Latte ICED
Oat milk
Vanilla
Vanilla
Vanilla
hazelnutideally it would look like this:
Latte ICED
Oat milk
3 x Vanilla
1 x hazelnutAlso, is there a way to where it only charges for the first modifier added but no extra as additional are…
2 votes -
Uber eats item notes
Issue: Missing Uber Eats Item Notes in Clover
Problem:
Customer item notes from Uber Eats do not appear in Clover, causing inefficiencies and forcing merchants to disable notes.3 votes -
Guest Count on Order Receipts
Allow the option to add a guest count at the top of the order receipt, even when no specific items are assigned to individual guests. This helps chefs better plan and coordinate food preparation for table-sharing scenarios.
5 votes -
Full Ticket Visibility for Expediters
When coursing Allow expediters to receive the full ticket immediately, ensuring they can identify dishes that take longer to prepare and coordinate timing effectively, reducing delays and errors.
3 votes -
Coursing
Enable restaurants to pre-assign menu items to courses (e.g., Appetizers, Entrées, Desserts) for automatic organization during order entry, eliminating errors and streamlining service.
5 votes -
App compare last year data
When using the mobile version of Clover, the screen we use most often is our Sales Overview to review sales for the day. Often this page will compare our daily numbers to numbers yesterday or last week. Now that we've been in business for 1 year, we'd like to see our numbers compared to the same day last year. I was informed by Clover Tech Support that there is no setting to change this, and that you have to use the web browser version of Clover to search this data (which is not convenient). Year over year data is a…
4 votes -
Clover Dining Repeat
Can we please get a repeat button in the clover dining app? I don't want to give every employee the ability to delete printed items so that they can repeat a drink order without having to search for the drinks again. We can have a table full of drinks that need to be repeated and it takes time to have to enter them one by one
22 votes -
Negative Modifiers
If someone doesn't want a topping on a sandwich, then we'd like to be able to deduct that from the price so that they aren't paying for something they aren't getting anyhow. This isn't a standard practice pretty much anywhere but for our business we'd like to set ourselves apart by offering it.
7 votes -
KDS display should list the categories and modifiers as they are assigned in register instead of how the order is put in.
Merchant would like the items, categories and modifiers to be listed as they appear in the inventory app on the KDS, not how they appear now, which is the order by which the server puts in the order. This current method causes modifiers to be out of order and items to be possibly listed in the wrong order as well.
5 votes -
SHIFTS
PLEASE ALLOW ADMINISTRATORS WHO ARE WORKING OFF SITE AND USING THE DASHBOARD THE ABILITY TO CLOCK OUT EMPLOYEES WHO ARE STILL CLOCKED IN.
5 votes -
Different Service Charge Auto Gratuity per Section in Clover Dining
Ability to add different service charge percentage or fixed fee for different sections of clover dining table mapping. Example Dine-In section 15% to go order 5% banquet hall section 10% but all sections are working tables that are simultaneously be used live in a site.
11 votes -
Sub Modifiers
When programming a menu for a full service restaurant. We need Sub Modifiers!!
Lets say the Item is Spaghetti that comes with choice of soup or salad.
Right now the modifier has to read: Every kind of soup and every kind of salad option.
It would be nice if a modifier was able to be programed that said "soup" and then "salad".
Then SUB modifiers would come up. IF Salad was selected all the salad dressings would be listed in the sub modifier. If soup was selected all of the soup options would come up in the sub modifier.
384 votes -
Check numbers
Clover Dining still does not have any sequenced check numbers. This is not a suggestion, this is a necessity to all restaurants that handle cash. I have been calling and posting for a while with no real regard for concern in return. Check numbers are pivotal to book keeping and making sure no one is stealing, So the lack of concern from Clover is real disheartening. All I'm being told is it can't be done, but every POS has this so I am very confused.
8 votes -
Merchant would like online menus to have option for different modifiers than what appears on POS.
Modifier prices and names are the same as the items listed in Items List. Merchant would like the modifiers and items to be completely independent of item list in online menus.
4 votes -
Send sms - when phone order or QSR order is complete
Option to Send sms - text to customer when order is ready from counter service restaurant or table service Restuarant
24 votes -
Clover Dining App Restrict permission on employees to remove Additional Charges from an active order
In clover dining app there are no restrictions for employees to remove the automatic Additional Charges from an order. There should be a permission where Only admins are allowed to remove additional service charge or have manager/admin passcode approval to remove additional charges on dine-in sections only. There should be a permission approval.
Currently there is an Operational Loss when customer is paying cash, the employee gives the bill to the customer, and customer pays in cash, some servers/employees found a loophole to remove the auto gratuity service charge in the Clover Dining app since there are no restrictions in…
8 votes -
Credit Card Tips Witheld
The merchant would like to withhold tips of 3-4% in the employee sales report . By law tips are 100% transferred to the employee, however now the merchant is paying full credit card processing fee's on tips on monies they do not keep, making this non-compliant, there can be a feature on the dashboard back office, to turn on "Tips witheld" only % displayed that will reduce their cc tips. This will offset the cost of processing credit card tips against the company, this will update the reporting for cc tips in employee sales report and homebase. The employee sales…
4 votes -
Inventory Export for Online Items
I am having to export a menu from one restaurant location and import into another location. The Inventory import only brings in the Item name and prices etc, but all information online is is not. Online Name, Description and pictures. Although pictures may be difficult to save, but i would like to suggest adding the Online name and description to the excel Sheet on export. I just expend 3 hours moving all online information from on restaurant to another when it should be added to the export sheet. All inventory is turned off inline including modifiers. When you have big…
3 votes -
KDS - Multiple Courses
KDS - Multiple Courses - show all the courses and firing by prep time
Different dishes has different prep time, therefore some 2nd course dishes need to be fired at the same time as 1st course dishes.
Some items are fulfilled quickly and can end up getting cold (or warm) while waiting for service, and other items need more time. It slows service down.
See Toast2 votes -
phone number (optional)
Please change on check out where it states phone number is optional. Please allow it to be madatory
2 votes
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