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Restaurant

Welcome to the Clover Restaurant Forum.  You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc. 

Menu: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

Multi-LocationIdeas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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403 results found

  1. For Online Orders- I want to be able to apply "Happy Hour" deals so that I can do a 2 for 1 discount specifically on a category or item. Please allow Happy Hour to reflect in the Online Ordering ( Clover App ) or for third party apps to contribute to quantity discounts/specials.

    Thank you!

    3 votes

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    0 comments  ·  Orders  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  2. Be able to print receipt for over 90 items on a receipt

    4 votes

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    Planned  ·  0 comments  ·  Orders  ·  Admin →
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  3. We need to keep up with because they can track item stock quantity on a granule level through their modifiers and every item that goes into the entirety of the recipe.

    4 votes

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  4. Cmon 10 years, and the Closeout app and what's in finance and deposits are not even close. (STILL).

    Every owner feels like there is foul play since the closeout report total is always different than what appears in the merchant's bank account.

    Please HELP!

    8 votes

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    0 comments  ·  Reporting  ·  Admin →
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  5. Hi, I just want to know if there are any plans to offer a smaller customer-facing kiosk unit?

    The current one is nice, but too big/tall for stores with limited cash register space.

    Ideally, the kiosk would be big but not big enough that it takes up space needed to do a manual/cash transactions right in front of/above it. Essentially taking up the spot where Clover Minis are usually placed in a Clover Duo Station set up (i.e. a screen facing the customer with the POS right in front of it).

    Perhaps a quarter to half size of the current…

    2 votes

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    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  6. Please Improve haptics vibrations on Flex 4. It is totally different feeling from previous Flex such as gen 2 or gen 3. With Flex 4, you wont feel whether the item has been touched so ending up touching it multiple times.

    3 votes

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    0 comments  ·  Hardware  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  7. There was an update to the system last week that removed the ability to hold down on an item to change the quantity. We utilized that option all the time. Now, if you hold down you can change the item availability.
    It would be nice to have the quantity back. Or, at least put a quantity bar at the top of the screen on the handhelds.

    6 votes

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    Planned  ·  0 comments  ·  Clover Dining  ·  Admin →
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  8. Give the option in online orders for Dine In or Pick Up because a lots of customers sit on the table and place an order through the clover online and we always package it as a To Go order and not even call the customer name because we are waiting for the customer to come and claim it and we get surprise that the customer has been at the restaurant sitting on the table before the order has been submitted witch cost us to repackage it as Dine in and we lose the freshness of the food that the customer…

    3 votes

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    Under Review  ·  1 comment  ·  Orders  ·  Admin →
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  9. As part of our catering operations, we need the ability to view OPEN Orders that were entered at least 12 months in the past. We’ve been using the Clover system for four years, and until September 2024, we could access all open orders regardless of their age. However, we are now limited to viewing open orders that are 30 days old or less.

    This limitation creates significant challenges for our catering business. When customers call to make changes to catering orders placed more than 30 days ago, we’re unable to view or modify those orders in the system. Instead, we…

    6 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  10. When I select an item such as a latte I am then presented options such as milk type, syrups, temperature etc.

    The issue I have now if I select multiple of the same modifier such as vanilla syrup it prints out on the order ticket like this and can lead to very long order receipts:

    Latte ICED
    Oat milk
    Vanilla
    Vanilla
    Vanilla
    hazelnut

    ideally it would look like this:

    Latte ICED
    Oat milk
    3 x Vanilla
    1 x hazelnut

    Also, is there a way to where it only charges for the first modifier added but no extra as additional are…

    2 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  11. Issue: Missing Uber Eats Item Notes in Clover

    Problem:
    Customer item notes from Uber Eats do not appear in Clover, causing inefficiencies and forcing merchants to disable notes.

    3 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  12. Allow the option to add a guest count at the top of the order receipt, even when no specific items are assigned to individual guests. This helps chefs better plan and coordinate food preparation for table-sharing scenarios.

    5 votes

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    Deferred  ·  0 comments  ·  Clover Dining  ·  Admin →
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  13. When coursing Allow expediters to receive the full ticket immediately, ensuring they can identify dishes that take longer to prepare and coordinate timing effectively, reducing delays and errors.

    3 votes

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    Deferred  ·  0 comments  ·  Clover Dining  ·  Admin →
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  14. Enable restaurants to pre-assign menu items to courses (e.g., Appetizers, Entrées, Desserts) for automatic organization during order entry, eliminating errors and streamlining service.

    5 votes

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    Deferred  ·  0 comments  ·  Clover Dining  ·  Admin →
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  15. When using the mobile version of Clover, the screen we use most often is our Sales Overview to review sales for the day. Often this page will compare our daily numbers to numbers yesterday or last week. Now that we've been in business for 1 year, we'd like to see our numbers compared to the same day last year. I was informed by Clover Tech Support that there is no setting to change this, and that you have to use the web browser version of Clover to search this data (which is not convenient). Year over year data is a…

    4 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  16. Can we please get a repeat button in the clover dining app? I don't want to give every employee the ability to delete printed items so that they can repeat a drink order without having to search for the drinks again. We can have a table full of drinks that need to be repeated and it takes time to have to enter them one by one

    22 votes

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    Deferred  ·  1 comment  ·  Clover Dining  ·  Admin →
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  17. If someone doesn't want a topping on a sandwich, then we'd like to be able to deduct that from the price so that they aren't paying for something they aren't getting anyhow. This isn't a standard practice pretty much anywhere but for our business we'd like to set ourselves apart by offering it.

    7 votes

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  18. Merchant would like the items, categories and modifiers to be listed as they appear in the inventory app on the KDS, not how they appear now, which is the order by which the server puts in the order. This current method causes modifiers to be out of order and items to be possibly listed in the wrong order as well.

    5 votes

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     ·  0 comments  ·  Hardware  ·  Admin →
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  19. PLEASE ALLOW ADMINISTRATORS WHO ARE WORKING OFF SITE AND USING THE DASHBOARD THE ABILITY TO CLOCK OUT EMPLOYEES WHO ARE STILL CLOCKED IN.

    5 votes

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     ·  0 comments  ·  Employees  ·  Admin →
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  20. Ability to add different service charge percentage or fixed fee for different sections of clover dining table mapping. Example Dine-In section 15% to go order 5% banquet hall section 10% but all sections are working tables that are simultaneously be used live in a site.

    11 votes

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