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Restaurant

Welcome to the Clover Restaurant Forum.  You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc. 

Menu: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

Categories

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245 results found

  1. Merchants need the ability to make changes to one device that does not impact other devices on the same MID.

    This impacts a lot, so I am sure there are dozens (maybe hundreds) of other clover update requests that are encompassed in this

    Examples:
    - Retail, Clover mini has local city tax rate, but the Clover go for Travel shows can have their own city tax rate
    - Restaurant, Clover station signs on receipt, but the Clover flex does sign on screen

    PRO - Merchant would have more precise and dynamic control of their systems

    1 vote
     ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
  2. When someone orders a double, I’d like to be able to just double the price of the liquor selected. Since every alcohol has a different price, my only option is to make a unique modifier for every single bottle of booze, instead of just 1 modifier that has a variable price depending on the item being doubled.

    9 votes
     ·  0 comments  ·  Orders  ·  Admin →
    How important is this to you?
  3. Some clover kiosk user would like to be able to skip the self payment, and instruct customer to to payment counter. It will also be helpful if clover kiosk allow multiple payment tender, like "Cash" or "Pay at Counter"

    2 votes
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
  4. should be able to increase prices on everything including group modifiers and not just on items,
    also be able to duplicate online menue across locations

    4 votes
    1 comment  ·  Menu  ·  Admin →
    How important is this to you?
  5. Enable indication/notification from the KDS when the items sent to the kitchen are complete and ready for pickup by the server. This can be an indicate on the order itself and the ability to configure if a server should be notified via text or if a notification can be sent to the device that sent the order to the Kitchen.

    3 votes
    How important is this to you?
  6. Greetings ,
    this is lilian from Slopey Joe ,
    i wanted to share my experience so that hopefully you can help me find a solution to this issue i been facing with our account.
    Its regarding our business ours and edit information but mainly about the hours.
    we have relocated our business address recently and so we also have changed our operating hours , i have tried endless times to edit the hours from manager dashboard under edit business information and it just wouldnt save, i have called support many times and all they helped me with is tell me…

    4 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
  7. I was at the clover summit last week and expressed this idea to xxxxx. He said this was the best forum to get it looked at.

    1. Auto gratuity currently doesn't show up on the end of day shifts report as part of the Cash sales - CC tips = owes house equation. This causes 2 of my merchants to do it manually, is there a way we can enter into the end of shift equation?
    2. About 10 of my full service merchants have servers that will take the order and therefore put their pin number in, (no matter…

    1 vote
     ·  0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?
  8. Currently when increasing pricing for different menus it only increases the items and not the modifiers, please add that all pricing levels updates

    1 vote
    0 comments  ·  Menu  ·  Admin →
    How important is this to you?
  9. Hello,

    Currently, there is no ability to generate reports or search for transactions by applicable sales tax. For example, in my Finances>Taxes section, there are a number of sales that apparently have No Sales Tax (0%). We cannot identify which those are, we cannot search by sales tax, etc. It would make a lot more sense to have a Report that is broken down by sales tax.

    1 vote
     ·  0 comments  ·  Reporting  ·  Admin →
    How important is this to you?
  10. I want the ability to have the Customer Information show up under the Orders Tab like it did once before. This is very important for when we want to see who we are delivering to without needing to always print the Order or Payment Receipt.

    1 vote
     ·  0 comments  ·  Orders  ·  Admin →
    How important is this to you?
  11. should have an option that it doesn't print unless all opened orders are closed

    1 vote
     ·  0 comments  ·  Reporting  ·  Admin →
    How important is this to you?
  12. we add additional charge as a "bottle fee" would like the ability to block employees from removing the fee, only a manager should be able to remove,

    2 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
  13. I purchased 5 different terminals from Clover including a Clover Kiosk station, flex, duo, and minis only to find out that the pricing for the kiosk items are the same as what's displayed online. We charge different prices for online orders using clover integration with uber, door dash as these third party companies charge a huge cut. I do not understand why a kiosk that is processing orders instore have to be categorized with online orders and not with the pos such as the flex. Im trying everyway to work around this issue by not assigning items to categories to…

    3 votes
    1 comment  ·  Menu  ·  Admin →
    How important is this to you?
  14. Is it possible on the order receipt to have Surcharge information available. With a sit-down restaurant without a handheld device, the order receipt is presented to the customer and then payment is taken. Having the transparency to have the surcharge amount on the receipt to show the total after the surcharge, so the order receipt presented to the customer and the payment receipt when surcharge applies alligns

    1 vote
     ·  0 comments  ·  Orders  ·  Admin →
    How important is this to you?
  15. 1 vote
     ·  0 comments  ·  Website  ·  Admin →
    How important is this to you?
  16. Enable bulk upload of images on inventory items, instead of one image at a time. Could be very time consuming for Merchants that way.

    2 votes
     ·  0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
  17. On the new clover kiosk, it should be an option to show the items on Kiosk instead of having to select the items to show online and to show on POS, the clover kiosk is at the business, and we would like to show our menu to our customers that are at the business.

    3 votes
     ·  0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
  18. There needs to be a way for the us to access invoices via the POS and mark paid when the customer comes in to pick up the order. Which would allow us to mark the orders paid without deleting the order and having to input everything again at the register. We also need to be able to itemize the invoice for our customer. I know that you can from Square and QuickBooks.

    2 votes
    0 comments  ·  Invoice  ·  Admin →
    How important is this to you?
  19. We are a brewery that sells many merchandise items, clothing, hats, sweatshirts, glassware etc. Of the items we sell: beers, cans of to-go beer, glassware, signs, growlers etc. we can add an inventory number to the item, which subtracts from the inventory when we sell that item. This works perfectly for our inventory tracking, showing the total number of the items still in inventory after each day.

    For clothing items this system is not helpful or useable as it will show the number of total shirts, not what is needed, the inventory number of each different size of the shirts.…

    5 votes
     ·  0 comments  ·  Inventory  ·  Admin →
    How important is this to you?
  20. Order receipt DOTTED LINE format option doesn’t work with Star 700 kitchen printer.
    When using the Large Font along with the dotted lines, the dotted lines wrap to two lines instead of only one.

    1 vote
     ·  0 comments  ·  Orders  ·  Admin →
    How important is this to you?
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