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← Clover UserVoice

Restaurant

Welcome to the Clover Restaurant Forum.  You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc. 

Menu: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

Categories

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Merchants on the Counter Service or Table Service SaaS plans submit your Ideas here. Please use the Payments Forum for all payment related Ideas.

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245 results found

  1. Please stop requiring customers to complete a captcha to place an online order.

    I can't think of a single marketplace on the internet besides Clover that does this.

    1 vote
    Submitted  ·  0 comments  ·  Website  ·  Admin →
    How important is this to you?

  2. kiosk

    New Clover Kiosk Needs to have a DONE or No receipt button for the kiosk to not force to have to print a payment receipt every single transaction as most customers dont want paper payment receipts. except maybe an order receipt.
    please add this option just like every other clover device has this option to skip the payment receipt so that paper receipts are not piled up all on the floor or around the kiosk because of customers not wanting it.

    3 votes
    Submitted  ·  0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  3. discount

    Need a variable $ or % for specialized promotions.

    For example come in for a free toppings!

    (Customer topping choice price might vary, causing the need for several discounts)

    1 vote
    Submitted  ·  0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  4. Kiosk and KDS Issues

    I have a problem with KDS and the clover Kiosk
    First the KDS have an issue that if we adjust the size of the text to large or largest we lose the word takeout and dine in with the kiosk orders and it shows just like this ex; (Kiosk..) and the only way to fix it by keep the text on the small witch is hard to see and we are facing the same issue with the due orders so we have dine in and to go order type on the Due, and on the KDS does not show the…

    3 votes
    Submitted  ·  0 comments  ·  Kitchen Management  ·  Admin →
    How important is this to you?

  5. Merchant would like to have a tablet for orders only just for servers

    Merchant would like to have a tablet for orders only just for servers

    3 votes
    Submitted  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  6. Please add the option to remove server name from order receipt.

    2 votes
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  7. "Reset to POS Prices Button” on the Online Order Edit menu Prices

    Online Order should have a "Reset Prices to POS” when we edit the menu prices. When editing the prices and increasing the percentage for the menu, you are able to add a percentage but what happens if you want to go from say 30$ (uber/ Doordash) to 15%. it adds up to 45%

    1 vote
    0 comments  ·  Menu  ·  Admin →
    How important is this to you?

  8. Line-Item Time Stamp

    Looking to have the time shown for when each line item on an order was added and fired back to the kitchen. This could be a report, viewable on the dashboard, or to print on the receipt. Currently you can see the time on the KP tickets when it prints.

    Use example: A customer places an order with multiple items. They state it took 30 mins for the food to come out. How can the manager verify that or know if this was the server or the kitchen?

    With this, a manager will be able to see if it really…

    12 votes
    Submitted  ·  0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  9. KDS display

    the KDS will display ( totals or "all days"). if there are 3 orders in the KDS, it will display the "all day" totals in the queue , if there are 2 NY steak orders on all three orders, the KDS will display they are a total of 9 NY steaks that are needed

    1 vote
    Submitted  ·  0 comments  ·  Kitchen Management  ·  Admin →
    How important is this to you?

  10. I need my taxes to separate from my fees on my sales report

    2 votes
    Submitted  ·  0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  11. Under custom item please get rid of the default wording custom item. Just leave this blank

    Get rid of default wording “custom item” leave this blank

    4 votes
    Submitted  ·  0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  12. prep times per order & per day

    I would like to access prep times per order & per day. We receive at times that food took too long and then we need to access the data. Also to monitor the efficiency of the kitchen.

    2 votes
    Submitted  ·  1 comment  ·  Kitchen Management  ·  Admin →
    How important is this to you?

  13. Print Bill directly from Register App for CSR Clients

    Merchants who are using CSR plan would like to eliminate the lengthy process of getting to print bill especially when they are busy. Can you please add that feature to the Register App so merchant can print bill right from register instead of going to Orders>Reissue Receipt>Print Bill? Thank you.

    1 vote
    Submitted  ·  0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  14. Include Images and Descriptions in Export and Import files

    Include Images and Item Descriptions in the Export / Import files. Needed for Multi Location management.

    5 votes
    Submitted  ·  0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  15. Gratuity Reports

    Clover automatically deducts gratuities/service charges from the end-of-day report like tips, or is manual processing required to ensure accurate reporting?

    1 vote
    Submitted  ·  0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  16. Catering app or catering order functions added to clover

    there is a widespread need for a Catering app or catering order functions added to clover. restaurants need the ability to take a catering order from clover inventory items, send that order as a proposal, have the client accept the proposal and partial pay (deposit) or full pay the order, then track food quantity needed, date for preparation, date for pickup or delivery, delivery location, and confirmation. There is NO clover app of function for this, and no really good web-based option either.

    1 vote
    Submitted  ·  0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  17. ENABLE CLOVER APP MARKET ON CLOVER KIOSK / CLOVER COMPACT

    ENABLE CLOVER APP MARKET ON CLOVER KIOSK / CLOVER COMPACT.

    The Clover App Market is not available on PHYSICAL equipment Clover Kiosk and Clover Compact. In Puerto Rico we need to download the app IVU CONTROL but because the APP MARKET is not enabled, we can not do download.

    2 votes
    Submitted  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  18. We need a way to close a drawer during a shift that only batches the drawer we are closing!

    We need a way to close a drawer during a shift that only batches the drawer we are closing!

    For instance, I have two pos Stations with the same MID #. If I count down or close one drawer to start a new shift, and batch it so someone else can use it, It also batches the other drawer at the same time. There is no way to separate one drawer from the other.

    2 votes
    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

  19. allow us to add image for the modifier

    allow us to add image for the modifier on the kiosk
    and also allow us to download the entire menu and edit on pc.

    4 votes
    Submitted  ·  0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  20. remove all items

    on the clover kiosk, is it possible tp remove the word "all items" and direct customers to be on the first category automatically

    2 votes
    Submitted  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
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