173 results found
-
online menu
should be able to increase prices on everything including group modifiers and not just on items,
also be able to duplicate online menue across locations2 votes -
Kitchen order ready for pickup
Enable indication/notification from the KDS when the items sent to the kitchen are complete and ready for pickup by the server. This can be an indicate on the order itself and the ability to configure if a server should be notified via text or if a notification can be sent to the device that sent the order to the Kitchen.
1 vote -
Editing business information
Greetings ,
this is lilian from Slopey Joe ,
i wanted to share my experience so that hopefully you can help me find a solution to this issue i been facing with our account.
Its regarding our business ours and edit information but mainly about the hours.
we have relocated our business address recently and so we also have changed our operating hours , i have tried endless times to edit the hours from manager dashboard under edit business information and it just wouldnt save, i have called support many times and all they helped me with is tell me…2 votesThe plan is to release the ability to do this type of business hours past midnight by September. Thank you for your feeback.
-
Clover dining call out from multiple customers
I was at the clover summit last week and expressed this idea to xxxxx. He said this was the best forum to get it looked at.
1. Auto gratuity currently doesn't show up on the end of day shifts report as part of the Cash sales - CC tips = owes house equation. This causes 2 of my merchants to do it manually, is there a way we can enter into the end of shift equation?
2. About 10 of my full service merchants have servers that will take the order and therefore put their pin number in, (no matter…1 vote -
Multi-Menu Price Increase
Currently when increasing pricing for different menus it only increases the items and not the modifiers, please add that all pricing levels updates
1 vote -
Adding reporting based upon applicable Sales Tax.
Hello,
Currently, there is no ability to generate reports or search for transactions by applicable sales tax. For example, in my Finances>Taxes section, there are a number of sales that apparently have No Sales Tax (0%). We cannot identify which those are, we cannot search by sales tax, etc. It would make a lot more sense to have a Report that is broken down by sales tax.
1 vote -
Customer Information
I want the ability to have the Customer Information show up under the Orders Tab like it did once before. This is very important for when we want to see who we are delivering to without needing to always print the Order or Payment Receipt.
1 vote -
end of day waiter report should not complete if they have opened orders
should have an option that it doesn't print unless all opened orders are closed
1 vote -
once additional fee is added from the registrar, having the option that only a manger could remove it
we add additional charge as a "bottle fee" would like the ability to block employees from removing the fee, only a manager should be able to remove,
1 vote -
Kiosk Items and pricing should not be grouped with Online
I purchased 5 different terminals from Clover including a Clover Kiosk station, flex, duo, and minis only to find out that the pricing for the kiosk items are the same as what's displayed online. We charge different prices for online orders using clover integration with uber, door dash as these third party companies charge a huge cut. I do not understand why a kiosk that is processing orders instore have to be categorized with online orders and not with the pos such as the flex. Im trying everyway to work around this issue by not assigning items to categories to…
2 votesHi All
We are introducing the ability to have different menus by device. It should be fully rolled out to eligible merchants by early Q4.
Thank you for your patience and we hope you find this enhancement useful
Clover Communications
-
Surcharge information on Order Receipt
Is it possible on the order receipt to have Surcharge information available. With a sit-down restaurant without a handheld device, the order receipt is presented to the customer and then payment is taken. Having the transparency to have the surcharge amount on the receipt to show the total after the surcharge, so the order receipt presented to the customer and the payment receipt when surcharge applies alligns
1 vote -
I switched to you with the promise that my BentoBox website will work seamlessly.; it has with 1 glaring omission. The ability to mark an or
A button on the orders screen to mark an o line order ready for pickup
1 vote -
Enable bulk upload of images on inventory items
Enable bulk upload of images on inventory items, instead of one image at a time. Could be very time consuming for Merchants that way.
1 vote -
processors receipts
There is a new update that autoprints when a transaction is declined. In the past in our busy environment we would leave the client with the processor to pay while helping other customers (high volume bar) and we could see that the transaction went thru from across the bar and acknowledge payment. It now prints even when the transaction is declined. Has caused us much grief and lost payments. It should be an option to turn this off especially because it was not a feature before.
1 vote -
Edit the length of a transaction timeout
There should be an option to change the length of time for a transaction to timeout. Hoping this is already in the works.
1 vote -
Card reader timeout is fixed, need to be flexiable
Allow me to customize card reader time out, current timeout period is too short for me.
1 vote -
clover kiosk
On the new clover kiosk, it should be an option to show the items on Kiosk instead of having to select the items to show online and to show on POS, the clover kiosk is at the business, and we would like to show our menu to our customers that are at the business.
2 votes -
Inventory Numbers on Modifiers
We are a brewery that sells many merchandise items, clothing, hats, sweatshirts, glassware etc. Of the items we sell: beers, cans of to-go beer, glassware, signs, growlers etc. we can add an inventory number to the item, which subtracts from the inventory when we sell that item. This works perfectly for our inventory tracking, showing the total number of the items still in inventory after each day.
For clothing items this system is not helpful or useable as it will show the number of total shirts, not what is needed, the inventory number of each different size of the shirts.…
2 votes -
printer
Order receipt DOTTED LINE format option doesn’t work with Star 700 kitchen printer.
When using the Large Font along with the dotted lines, the dotted lines wrap to two lines instead of only one.1 vote -
a real time running timer from the Floor Plan
Needs real running timer showing from the table layout for an efficient operation. There are many AYCE restaurants with time limits, currently Clover Dinning app only indicates tables in red at certain preset time and servers need to click each table to check the actual running time or they need to login to web dashboard to check entire tables timer at once. Thank you.
1 vote
- Don't see your idea?