173 results found
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Clove integration
Wants to be able to add a time frame for items to be available on the online integration
1 vote -
Option to Print "Just" the Batch Report
Prior to last week, I could go to "Closeout" and print batch reports. The Closeout screen also gave options for printing Card Type Totals and Server Totals. As of last week, all of the print buttons automatically print all of the reports. I called customer service and found out that this is a result of a recent update. Updates should be improvements. Updates should not decrease my options.
1 vote -
KDS Order Chime is Not Loud Enough
The chime that plays when an order is fired to the KDS is not loud enough. We turned up all the volume settings in the settings app, and with a noisy kitchen, it is very hard to hear. In some spots of the kitchen, I can't hear it at all. There also should be a way to change the type of chime that plays. Some chimes are easier to hear. I noticed in the settings app, you can change the chime type for notifications, but you cant for orders that fire to the KDS. Very disappointing. Hope its an easy…
2 votes -
Bring back "holding cash sales" option.
You recently discontinued the service plan we signed up for, and replaced it with a plan that removed a very important feature. Our servers would hold their cash sales and print a cash settlement report the end of their shift that automatically deducted their credit card tips from the cash they owed us. This was a very important feature we relied on, and you eliminated it right in the middle of a business day, with no warning. I recommend you reinstate this feature as soon as possible, or I'm sure many businesses will find other services.
2 votes -
Online Order Descriptions
When adding descriptions for online items if you type anymore than 60 characters the description flows into the space between items. You can use even less characters if your item name is long or you add a picture. For ease of reading while on a mobile device the constraints in which a description can fit per item would ideally be increased. Or font sizing would help to mitigate this. Is this something that is in the works of implementing?
1 vote -
CLOVER BATCH REPORT SHOWING BREAKDOWN OF 2% SURCHARGES
CLOVER BATCH TOTALS SHOWING SURCHARGES FOR 2% CREDIT CARD FEES SO WE KNOW WHAT WAS A SURCHARGE AND WHAT AMOUNT WASN'T WITHOUT HAVING TO ADD ALL THE RECEIPTS.
1 vote -
Server performance reports
Ability to run a comparative report of servers to be able to measure detailed sales performance of each server:
number of guests
selectable date range
sold entrees (count and gross dollars)
sold appetizers
sold liquor
sold desserts
display/filter on day of week
display/filter on order entry time2 votes -
Multiple selections: Can customers select the options more than once?
CLOVER INTEGRATION WITH UBER EATS
Multiple selections
Can customers select the options more than once?UBER EATS OFFERS THE OPTION TO CUSTOMIZE THE RULES OVER THE CHOICE OF AN EXTRA ITEM, BUT CLOVER DOES NOT.
THIS MEANS THAT MY CLIENTS CANNOT SELECT MORE THAN 1 TIME AN EXTRA. IT ONLY WORKS IF I ENTER EVERYDAY AT EATS MERCHANT AND ACTIVATE THE OPTION OF "How many times can customers select any single option?"
THIS HAS TO BE FIXED. TKS
1 vote -
When accounting sync is enabled in Clover to QuickBooks Online, all the day total sale is posted as Clover Sale. We would need to have each
When accounting sync is enabled in Clover to QuickBooks Online, all the day total sale is posted as Clover Sale. We would need to have each sale posted to the particular client and it also should include the item ordered
1 vote -
Id reader
Id age reader
4 votes -
Servers name on KDS order
add the servers name to the order sent to the KDS it only reflects on the printed receipts now.
5 votes -
Multi-User profile
We have a 3rd party running our food & beverage. They need access to enter inventory and pull reports. I'd like to have an option that they have access to just food & beverage categories as opposed to seeing our full facility sales
1 vote -
REMOVE OR HIDE SALES REPORT FROM HOMESCREEN
The sales report is displaying on the home screen of clover device. And our merchant don't want that. Could you please find a way to remove or hide it from the home screen.
2 votes -
Need "NO'S" for menu items/modifiers to be able to print in RED .... Currently ONLY ALL modifiers print in RED ...
Restaurants NEED "NO" Modifiers ONLY to print in RED
Currently we are told only ALL modifiers will print in RED
YET other POS systems businesses are coming off of, allow to CHOOSE what will print in RED on Kitchen Orders ...
2 votes -
Address
From the register icon, if you choose delivery the prompt for address and telephone number should automatically pop up. There is never a time that you will choose delivery and not need the address. For restaurants that have younger employees-if they forget to ask for address information it creates big problems to retrieve that information.
2 votes -
KDS-sleep mode
KDS Merchant request-can we turn off the sleep mode. If the KDS goes to sleep they may miss an order popping up.
1 vote -
Fix Clover Mini Gen3 Printing Sound to be smoother and not choppy.
I have a Clover mini Gen2. I upgraded to a Gen3. Now the new Gen3 printer receipt sounds really choppy and seems a little bit slower. I have both machines side by side doing a test print. I even share the sound to the Tech Support Assistant who is online speaker phone to hear both of them do a test print.
The new Clover Mini Gen3 printing is not smooth like the old mini GEN2. The sound is choppy and louder and does NOT print smoothly when it comes out of the thermal printer. Is it really supposed to sound…
1 voteCindy
Are you still experiencing noise on the printing on your device? This does not sound right and we would like to troubleshoot again.
Thank you
Clover Communications
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Receipt URL
The URL's on Clover receipts are so bad. I run into vendors so often that have HTTPS://WWW.NONE.COM/ -- why bother displaying that?!
Why bother displaying HTTPS://WWW or the slash at the end of the URL?
Can't it just be "restaurant.ca" or "RESTAURANT.CA" instead of HTTPS://WWW.RESTAURANT.CA/"?
I've even seen receipts where the URL is split across two lines like this:
"HTTPS://SOMETHINGCOFFEE.COM
/"There's gotta be a better way. The HTTPS is not essential. The WWW is only essential in RARE situations, as the browser will almost always attempt to add the www if browsing to the TLD doesn't work.…
1 vote -
Turn Guest Screen
Guest screen should have equipment to be able to pivot / spin so that the customers aren't able to view what the counter is ringing in (for example, when another guest's tab is open).
This wouldn't be necessary if we could instead choose when the guest can view the screen. For example, only view once business hit's "Pay"1 vote -
cash
The merchant will like the ability to use to separate cash drawers for two different employees
1 vote
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