601 results found
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transfer orders list
client would like to be able to choose which employees that can have tables transferred to them. right now, all employees show when transfer servers is selected.
2 votesThank you for submitting your Idea to UserVoice.
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tip on meals that have been comped by restaurant
restaurants would like the ability for their customers to leave a tip on comped meals. right now, if there is no dollar amount, no tip can be left
2 votesThank you for submitting your Idea to UserVoice.
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move authorizations between tables
there needs to be the ability to move authorizations between tables to avoid having to void transactions if the payment is applied to the wrong table. The window where the void is sent and the funds are released causes issues in fast paced restaurants.
1 voteThank you for submitting your Idea to UserVoice.
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adjust items after order is paid
users should be able to correct items on a paid order. example, if an order is paid and the server/cashier notices that they entered the wrong item that is a higher price, there is no way to correct that and give the customer back the difference if they are tip on paper. the message that appears if you try to refund an order, is that the order is still open and you cannot refund. Voids are not always feasible as there is a window where the funds are still held on the card.
1 voteThank you for submitting your Idea to UserVoice.
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split payment reciept
Print the amount due on split payments and partial authorizations on receipts. that way the servers do not have to remember the amount and notice on the screen that there is a balance due.
1 voteThank you for submitting your Idea to UserVoice.
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Doordash and UberEats Taxes Seperation
Currently when integrated the taxes for the orders get added into the taxes collected even though Clover is not processing these payments. The Restaurant must have a way in reporting of separating these taxes out from the taxes that were on Clover processed payments
3 votesThank you for submitting your Idea to UserVoice.
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Print order ticket twice
second request. i need the order ticket to print twice. one goes to the barista, one goes to the cashier who handle to baked goods and finalizes the order when both tickets are finished. at this time, we go to receipt reprint, choose order ticket, then reprint. this is taking too long when there is a line of customers. please, just create an option to print multiple order tickets.
1 voteThank you for submitting your Idea to UserVoice.
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PLEASE "FIX" the WEB DASHBOARD MENU ADDING ISSUES
Please FIX the Clover Dashboard MENU ENTERING ISSUES -
HAVE already escalated and reached out to MANY Support Reps -
You CANNOT "scroll" down to ALL the fieldsThe ONLY way to be able to stay on the adding items page to ADD info ...
Is to "ZOOM OUT"
But you have to zoom out SOO far that you cannot see the wordingHave tried different browsers, laptops and computers _ ALL of my NEW in the past year Customers are havig the SAME issue =
IS VERY PROBLEMATIC and isw CRITICAL to them managing their menus in a timely…
1 voteThank you for submitting your Idea to UserVoice.
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Flex Tipping and Checkout Sequence
Please change or make available the ability to change the checkout and tip sequence on the Flex and Pocket. It should be... 1 Enter Card, 2 Select Tip Amount, 3 Sign On Screen, 4 Receipt Options. We are losing clients because others do it this way, but Clover asks for the tip before entering the card info, which restaurant owners do not like as it makes for an awkward check out.
1 voteThank you for submitting your Idea to UserVoice.
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"Repeat" or "+" button
We need the ability to + or repeat a fired item, without giving the access to void printed items. This is critical and has been voted up several times. PLEASE MAKE THIS AVAILABLE!
3 votes -
Pages for Inventory
In the Dashboard on the Items list, please add pages to be able to jump forward further in the alphabetized order so we don't need to scroll all the way down and hit > countless times to get to the latter part of the alphabetized inventory items
1 voteThank you for submitting your Idea to UserVoice.
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END OF SHIFT REPORT
End of shift Report
It would be ideal to have a report where the Servers can print out at the end of their shift, with Credit card total sales, Credit card TIPS total, Cash sales total. And if they owe the house or the house owes them Every other system, but clover has this report. Please do something about ASAP
Thanks6 votesThank you for submitting your Idea to UserVoice.
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Sales by Day in Rows
Provide ability to generate monthly & yearly sales report broken down by DAY, with days listed in rows (NOT COLUMNS)
1 voteThank you for submitting your Idea to UserVoice.
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Sub Categories Should Roll Up Under Parent Categories in Reporting
I would like to suggest an improvement to how Sub Categories are handled in reporting.
Right now, it appears that Sub Categories are being reported as if they are completely separate Categories, rather than being grouped under their parent Category. This makes reporting more fragmented and less useful for businesses trying to track department-level sales.
For example:
Category: Bakery
Sub Categories:Bread
Pastries
CakesCurrently, reports treat Bread, Pastries, and Cakes almost like separate Categories instead of rolling them up under Bakery. I believe Sub Categories should function more like organizational breakdowns within a Category, similar to how Modifiers report…
1 voteThank you for submitting your Idea to UserVoice.
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Korean Language Support
The ability for Multi-Language support to include Korean. For Clover Flex, Solo and Duo devices
1 voteThank you for submitting your Idea to UserVoice.
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online ordering
I have customers that orders months ahead because during Chinese New Years I have an insane promotion that because my restaurant is packed with online orders, people always order ahead. In other systems I can set it to allow orders to be ordered months ahead, I wish Clover has this same functionality
1 voteThank you for submitting your Idea to UserVoice.
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With larger parties where an auto added , say 20% tip is added to the bill... Needs to be an option to add that under "TIPS" .
With larger parties where an auto added , say 20% tip is added to the bill... Needs to be an option to add that under "TIPS" .
Currently, the ONLY way to add an auto tip % to large parties bill is by adding it to taxes and fees ...
BUT it is NOT a "tax" NOR a "fee"AND - Doing it as Clover only allows via taxes and fees...
Means the large table tip auto added "DOES NOT" show up under Employees "TIPS" in "TIP REPORTS" at the end of the day - Makes for missing entering tips…
1 voteThank you for submitting your Idea to UserVoice.
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Taxes and Fees
Ability to choose the appropriate tax for the item at the moment of the transaction ,not by default. Right now we only can program taxes by defaults /items level but if the merchant only use a clover device for payment processing and have different tax rates like in Puerto Rico (City Tax, State Tax, Reduce tax - for certain items) at the moment of transaction they can not choose the tax
2 votesThank you for submitting your Idea to UserVoice.
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kitchen display volume
Ability to either connect an external speaker or increase the max volume on a KDS to alert staff in noisy kitchen environment.
1 vote -
Columns
In the Items list, I would like to change the default columns to suit the way we do business. Currenty, I have to remove unnecessary columns every time I look at a list. If I could check off what I want the defaults to be that would be a huge time savings.
1 voteThank you for submitting your Idea to UserVoice.
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