590 results found
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New Item entry or adjustment- menu, online Dashboard view
Two things: First, I use an iPad Pro to do most of my Menu / item entry, updates, etc. and do it on the website/dashboard. I used to be able to enter the item and complete all fields. Now, I have to go to a whole new page to enter the menu/ assign the item. Waste of time. Also, on the iPad on the dash board the screen would slide left and right, as needed to click the + button to enter the category and label. Now the screen is locked and I cannot add the category or label. TO…
1 voteThank you for submitting your Idea to UserVoice.
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Dashboard Enhancement: PDF Export Functionality
Suggest adding a PDF export feature to the dashboard. This functionality would allow users to easily generate and download PDF documents for:
Receipts
Transaction history
Activity reports
Other relevant records1 voteThank you for submitting your Idea to UserVoice.
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Movie Ticket Kiosk
I think it would make a lot to sense to expand the use of the kiosks to other businesses. For instance, you could use a kiosk to purchase movie tickets and snacks, connect it to a KDS, then snacks could be ready on the way to the movie with less wait.
1 voteThank you for submitting your Idea to UserVoice.
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Kiosk should use in store menu or its own menu and have access to day part menus
The clover kiosk is great but if it can't change its menu or pricing when in store menu changes it is kind of useless. It should have its own menu or it should use the In-store menu and change with the day part schedule.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to disable Clover app ordering
It would be helpful if merchants could turn off Clover app ordering. We frequently have support calls from merchants because their customers can't place orders in the app. It's almost always because the phone needed an update or the Clover app needed an update. For certain demographics, this issue seems to happen frequently; in those cases, the ability to turn off app ordering while keeping website ordering on would solve this pain point for customers, merchants, and support agents.
1 voteThank you for submitting your Idea to UserVoice.
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Bulk Import & Export for Multi-Location Inventory
Please add the ability to import and export inventory directly from the Multi-Location Web Dashboard (MLWD).
For businesses managing multiple locations, making inventory updates one item at a time through the MLWD is extremely time-consuming, especially for menu changes, seasonal updates, price changes, and adding new items across an entire organization.
The ability to export inventory, make changes in Excel, and re-import those changes would significantly reduce the time required to maintain inventory while improving accuracy and consistency across all locations.
Benefits:
- Faster menu and inventory updates across multiple locations.
- Reduced manual entry and the risk of errors.
- Easier management…
0 votesThank you for submitting your Idea to UserVoice.
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Breaking down server sales by "Labels" in their closing server reports ON THE DEVICES.
We need to be able to see a breakdown of sales based on each label on the devices. We can see this in the dashboard but no on the actual devices. Other POS systems have this option on a server report. In order for the server to tip the bartenders out correctly, we need to be able to see how much liquor was sold by each server during each shift ON THE DEVICES. If there is a way to do this, customer service has not been able to help me at all with this issue.
1 voteThank you for submitting your Idea to UserVoice.
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KDS Check Header Customization
It would be nice to expand the header section of a displayed check/order so that it's more information rich. For example, the order type (For Here or To Go) should go on the first line followed by the customer's name on the following line. There seems to be no one of customizing the header section of a check.
1 voteThank you for submitting your Idea to UserVoice.
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Advertising Opportunity for Clover on Robot wagon
Have our own delivery option thru the robot wagon and it being marketed as our own little Leprechaun. Huge advertising opportunity
1 voteThank you for submitting your Idea to UserVoice.
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Modifier Reports Needed ASAP - Easy Request
We need the ability to run a MODIFIERS REPORT
Example
Item: 2 Meat Combo with 2 Sides
Price:15.00
Modifier: Meats-Pull Pork, Ham, Brisket, Chicken Tenders
Modifier:Sides-Green Beans, Mashed Potato, Corn, Fries, Potato SaladIf we have another
Item: 3 Meat Combo with 3 Sides
Price:25.00
Modifier: Meats-Pull Pork, Ham, Brisket, Chicken Tenders
Modifier:Sides-Green Beans, Mashed Potato, Corn, Fries, Potato SaladIf we run an Items Report it will give me the amount of Sides I sold PER ITEM, so if I want to know the total Mashed Potato Sides sold in total within all the Items that have that Modifier…
1 voteThank you for submitting your Idea to UserVoice.
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Add Clover Rewards “Get Points” / enrollment prompt for Station Solo and open/held orders (especially Drive Thru + Flex)
Description:
On the Clover Station Duo, the Customer Facing Module has a helpful “Get Points” prompt that encourages customers to sign up for Rewards. However, the Station Solo has no equivalent option. This creates a major gap when orders are left open and paid later.Specific pain point (Drive Thru example):
In a Drive Thru setup we use a Station Solo to take orders. Orders remain open because new orders keep coming in. Payment is then taken at the window on a Clover Flex. If the customer is not enrolled in Rewards when the order is first opened on the…1 voteThank you for submitting your Idea to UserVoice.
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Prompt for Clover Rewards enrollment when paying a previously opened/held order
Description:
Currently, the main opportunity to enroll a new customer in Clover Rewards on the Register happens when initiating a new transaction or at the Pay / Post-pay screen on a fresh order. However, when an order is started and then left open (held, saved, or suspended) so the customer can return later for payment, there is no reliable prompt to sign the customer up for Rewards when the order is reopened and paid. This creates friction and causes many enrollment opportunities to be missed—especially in restaurants, service businesses, or any environment where orders are commonly held open.
Requested improvement:…1 voteThank you for submitting your Idea to UserVoice.
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Transfer of Outside Rewards Points into Clover Rewards Customer List
Need to have the capability to upload outside Rewards Lists into Clover Customer Rewards List. Having to manually upload a Rewards Customer List is a major friction point. You want to attract business owners to Clover Rewards but you put a major roadblock to that. That should be part of the initial onboarding and set up of Clover Dashboard, the ability to upload a Customer List from another Rewards Program.
2 votesPlanned / in devlopment.
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Employee,Manager,Admin and Owner ID cards.
I was asked by an owner if we had employee ID cards like *****. His concern was employees knowing everyone's passcode and his as well. I thought we offered it at one time.
1 voteThank you for submitting your Idea to UserVoice.
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Changing Tenders and Re-opening tables
Clover dining should have the option to re-open tables after they've been closed. When a server closes a bill with the wrong payment type, the process is issuing a refund (using a supervisor/admin code), and re-entering the table's order then closing it under the correct payment type. This causes a lot of issues on the back end/reporting side of things. If the supervisor is taking tables or sales that day, it affects their cash owing/net sales after approving the refund. Along with the server in question having an inaccurate read at the end of the shift, due to the refund…
1 voteThank you for submitting your Idea to UserVoice.
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Link Clover Online Ordering to Google Business Profile
We are not able to link Online Ordering to Google Business Profile so that customers can just click 'Order Delivery' through Google Search and reach to the Online Ordering Page. I called the Support department and they said this feature is only available in US but not Canada.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to see server name in header of KDS
I wanna see the server name in the header of the KDS initially for the ticket? I don't want to have to click on the screen to see the server name.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to group table dishes at kitchen printer
The waitress get the order per guest, entrees and mains and drinks, but at the kitchen printer the order is grouped per table and not still individually per guest
1 voteThank you for submitting your Idea to UserVoice.
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Let us use a tablet as a order at the table option on Clover and be able to send those orders to the kitchen printer while letting it show i
Other processors out there have already leaned into the ability of being able to use bring your own tablet options for ordering at the table. Clover should allow this so that we can take orders on a tablet and send those orders to the kitchen printer and those orders should integrate with the cloud sharing capabilities. A bonus feature would be if we were able to use the Clover Go to take payments using the same tablets and possibly build a carrying unit where you can put the go on the back and slide the tablet inside.
1 voteThank you for submitting your Idea to UserVoice.
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Clover needs to integrate with open tables for online reservations
Clover needs to integrate with the software called open tables for online reservations to help boost the fine dining merchants
1 voteThank you for submitting your Idea to UserVoice.
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