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Restaurant

Welcome to the Clover Restaurant Forum.  You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc. 

Menu: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

Multi-LocationIdeas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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394 results found

  1. During shift change between my AM Barmaid and my PM Barmaid there is about a 30-45 min overlap in which they are both behind the bar. The AM Barmaid is closing out her customers getting them to pay their bill while the PM Barmaid is taking on all of the new customers who have just walked in. Nobody at this end of your system wants two sets of hands in the till because it opens us up for problems and lots of finger pointing when the numbers don't agree with the end of shift report. If you think about it the numbers cannot work…

    4 votes

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     ·  0 comments  ·  Employees  ·  Admin →
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  2. Assign tickets to the person who originally started the ticket regardless of who runs the credit card at cash out. That way a manager can help cash out customers without worrying about who the tip will be assigned to.

    5 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  3. The clover inventory app should keep tracks of inventory coming in and going out. We want a separate option where employee can only add to the inventory system and cannot deduct without a verification code

    4 votes

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  4. There should be a way or a program that let's you control your POS from a distance. I should not have to physically go into my restaurant to fix some minor issue with my POS that requires a Manager's passcode.

    Please Develop a program that let's me access my POS from a computer outside of my location or wifi connection. If I can connect to CloverGo from my phone, I should be able to connect my laptop to my Pos Solo or Flex.

    6 votes

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  5. Currently, Clover Dining offers pre-auth for bar tabs, but if the pre-auth is greater than the order total, we have to pre-auth the card again to increment the pre-auth. Authorizations app has this functionality and better yet, once a card is pre-authorized, we can increment it without card present because the authorization is already saved, but it's no help because we need to manage out tabs and tables through Clover Dining.

    8 votes

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    Started  ·  0 comments  ·  Clover Dining  ·  Admin →
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  6. Why don't you offer an online delivery option for businesses that already have a delivery provider that they pay? For example, pizza shops? We pay to have delivery drivers and we can't use to clover option for deliveries. Plus, the $6.99 fee that doordash or other 3rd parties charge seems VERY pricey. Customers in this town won't pay that when they can just call the restaurant themselves and only be charged $3 for delivery..

    My customers love the clover app because they can accumulate points. I don't want to offer online ordering through another third party app because that's obnoxious.…

    22 votes

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    Not at this time  ·  0 comments  ·  Orders  ·  Admin →
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  7. The menu will only go one level deep. For a full service restaurant with a full bar, they have to have too many tabs because the menu won't go more than one level. They have to have a menu option for each type of liquor in order to list the corresponding cocktails and liquors rather than selecting liquor, then the type, then the ******** ordered.

    99 votes

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    Planned  ·  1 comment  ·  Menu  ·  Admin →
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  8. FSR Merchants are requesting the ability to put Clover Dining in Test Mode for server training. The Register software currently has this capability.

    56 votes

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    Deferred  ·  1 comment  ·  Clover Dining  ·  Admin →
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  9. FSR Merchants are requesting the ability to add more non-table sections to Clover Dining. They would like to have separate sections for Bar tabs and To Go Orders. Currently there is only 1 non-table section.

    58 votes

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    Deferred  ·  0 comments  ·  Clover Dining  ·  Admin →
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  10. FSR clients need the ability to combine or merge two tables together to accommodate large groups. They need to be able to combine to tables from their dining room layout to make one new table, rending the other unavailable. Example: merge two tables together and auto generate a table # combining the two (A1 + A2 = A1A2). This and the ability to remain in table once firing are required for FSR.

    55 votes

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  11. Please offer a log for Clover Dining like there was in Tables app.

    41 votes

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    Deferred  ·  0 comments  ·  Clover Dining  ·  Admin →
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  12. Merchant would like for the names of guests to appear on the seat locations in the Dining app. Example: Seat/Guest1 have an editable field for name.

    93 votes

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    Deferred  ·  1 comment  ·  Clover Dining  ·  Admin →
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  13. Using The Reorganize Modifiers master list is complicated. When each inventory item is set up, we should be able to select the specific order of modifiers for each item for an easy flow, and thus less scrolling up and down, on the clover dining app. This is important when using the Clover Flex as there is too much wasted time scrolling up and down to find pertinent modifiers. I have even tried using a numerical system to override the alphabetize system, and it doesn’t necessarily work all the time. Each inventory item has a unique flow when placing an order…

    69 votes

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  14. As a fast food takeout restaurant customers will call in the morning or the day before to give in their order to be ready later that day, to do that there should be an option to set a specific time when the kitchen should automatically print the order.

    57 votes

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