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Restaurant

Welcome to the Clover Restaurant Forum.  You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc. 

Menu: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

Multi-LocationIdeas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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394 results found

  1. Please add the POS interface to Clover Go app.
    We are a restaurant and our staff would like to use tablets to take orders.

    11 votes

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     ·  0 comments  ·  Hardware  ·  Admin →
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  2. Add Extra Categories to the main category Ex:
    I have a category called (Coffee Bar) I need to be able to split this category into Cold Coffee and Hot Coffee then inside this categories comes the items and it is important to be this way instead of me have to set the Cold Coffee and the Hot coffee as Items and the coffee flavors as Modifiers because in this way I will loose the capability of adding photos to the coffee flavors on the Kiosk and the capability to specify each coffee flavor with it's own modifiers. or I have…

    6 votes

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  3. One for basic menu online ordering and pick up on a day to day basis and one separate and dedicated to ordering online catering orders.

    I would like to keep the two separate for my customers.

    5 votes

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    Under Review  ·  0 comments  ·  Website  ·  Admin →
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  4. Merchants I've spoken with mentioned that color-coding employees and extending this system to open bar tabs would simplify locating a server's tab, particularly during peak hours.

    2 votes

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    0 comments  ·  Employees  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  5. When someone orders a double, I’d like to be able to just double the price of the liquor selected. Since every alcohol has a different price, my only option is to make a unique modifier for every single bottle of booze, instead of just 1 modifier that has a variable price depending on the item being doubled.

    11 votes

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    Deferred  ·  0 comments  ·  Orders  ·  Admin →
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  6. Kitchen display Unit:

    The KDS generate data such as processing time and average processing time. We would like to access this data in a report. It will help us to manage the efficiency of the kitchen and complaints

    4 votes

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    Started  ·  0 comments  ·  Reporting  ·  Admin →
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  7. Merchant would like to be able to change the order type in the Clover dining app. Currently, it only allows the change in the Register app. This can make the order printing process confusing as it shows both the section and order type on the order receipt.

    2 votes

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    Deferred  ·  0 comments  ·  Clover Dining  ·  Admin →
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  8. Dashboard: Cannot edit item quantities in bulk, only single edits allowed unless uploaded via spreadsheet which would require existing items to be removed to avoid duplicates on the newly imported file. When selecting bulk edit, please consider an option for quantity.

    2 votes

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    0 comments  ·  Inventory  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  9. Dashboard: When editing an item, all sections are collapsed automatically, majority edits consist of quantities/stock which are located at the very bottom, could we disable the auto collapse or re-arrange the position of those options (quantity/ stock)

    2 votes

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  10. Looking for a way that I can set up our Thanksgiving Dinner Special. We would like the customer to be able to preorder the meal online, but ONLY pick it up on Thanksgiving day.

    4 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  11. Orders shown on KDS should be able to snake around rather than having to scroll down. Right now they have to scroll down to see the entire order. That is not ideal for a busy restaurant They are switching from toast and they have the ability to see the entire order without having to scroll.

    2 votes

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  12. Will like to See more items on the KDS which is currently seeing only Three

    2 votes

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  13. allow us to add image for the modifier on the kiosk
    and also allow us to download the entire menu and edit on pc.

    7 votes

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  14. Hi, I just want to know if there are any plans to offer a smaller customer-facing kiosk unit?

    The current one is nice, but too big/tall for stores with limited cash register space.

    Ideally, the kiosk would be big but not big enough that it takes up space needed to do a manual/cash transactions right in front of/above it. Essentially taking up the spot where Clover Minis are usually placed in a Clover Duo Station set up (i.e. a screen facing the customer with the POS right in front of it).

    Perhaps a quarter to half size of the current…

    2 votes

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    Under Review  ·  0 comments  ·  Hardware  ·  Admin →
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  15. Customers need to be able to Get rewards for their Clover Kiosk purchase. Most Repeat customers are using the Clover Kiosk. ..I understand maybe not redeeming their free reward on the kiosk but at least get their points. I called clover support and they said that its not a feature at this time and to come here to post the suggestion/ request

    9 votes

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  16. I am having to export a menu from one restaurant location and import into another location. The Inventory import only brings in the Item name and prices etc, but all information online is is not. Online Name, Description and pictures. Although pictures may be difficult to save, but i would like to suggest adding the Online name and description to the excel Sheet on export. I just expend 3 hours moving all online information from on restaurant to another when it should be added to the export sheet. All inventory is turned off inline including modifiers. When you have big…

    3 votes

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  17. When I select an item such as a latte I am then presented options such as milk type, syrups, temperature etc.

    The issue I have now if I select multiple of the same modifier such as vanilla syrup it prints out on the order ticket like this and can lead to very long order receipts:

    Latte ICED
    Oat milk
    Vanilla
    Vanilla
    Vanilla
    hazelnut

    ideally it would look like this:

    Latte ICED
    Oat milk
    3 x Vanilla
    1 x hazelnut

    Also, is there a way to where it only charges for the first modifier added but no extra as additional are…

    2 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  18. third party online sales and sales taxes should be excluded on the report, or reported separately because they pay the taxes, so i get the clear picture of taxes owed to state, county and city, right now its included in the total sales.

    4 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  19. should be able to increase prices on everything including group modifiers and not just on items,
    also be able to duplicate online menue across locations

    8 votes

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    1 comment  ·  Menu  ·  Admin →
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  20. I have a problem with KDS and the clover Kiosk
    First the KDS have an issue that if we adjust the size of the text to large or largest we lose the word takeout and dine in with the kiosk orders and it shows just like this ex; (Kiosk..) and the only way to fix it by keep the text on the small witch is hard to see and we are facing the same issue with the due orders so we have dine in and to go order type on the Due, and on the KDS does not show the…

    5 votes

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