591 results found
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kitchen management
Individual Order slips: Can the Kitchen Printer print separate tickets for each item in an order? I know the front counter Epson Sticky Printer has the ability to print 1 of 3, 2 of 3, 3 of 3 for the order. How can the Kitchen Printer be programmed to do the same?
5 votes -
Ability to Delete, Hide or Unpublish POS Menus
We would like Owner & Admin users to be able to Delete, Hide or Unpublish POS Menus after they have been Published.
Not being able to clean up past menus that are no longer in use will lead to staff confusion if they need to manually select a Published menu.
We have a bar that charges $0.25 more for all drinks on Fridays & Saturdays. We duplicated the Default POS Menu & incremented all prices by $0.25 for their Friday & Saturday Daypart menus.
On Friday, 6-13-25 the items were not showing up. We had to Duplicate our Friday and…
5 votesHello, Thank you for your feedback. We have added this to our roadmap and will come up with this enhancement very soon.
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Price Roll Up
I need price roll up without having to make a new modifier for additional items. Price roll-up to combine the costs of multiple items into a single line item with a consolidated price. The primary purpose is to simplify transactions for customers by hiding complex breakdowns and presenting a clean, unified total on receipts. Example; a Burger cost 10.99 and below it says
Bacon $1.00
Cheese $1.00
Onions $1.00
Mushrooms $1.00
Avocado $2.00.With Price Roll Up it will show on the receipt Burger 16.99 and below it will show
Bacon
Cheese
Onions
Mushrooms
Avocado2 votesThank you for submitting your Idea to UserVoice.
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menu colors
Menu bottons should be able to have full colorful and color options need enlarged.
2 votesThank you for submitting your Idea to UserVoice.
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Cash income
In the Clover app and desktop application, cash sales are not included in the first screen. Even in the batch reports, cash income has not been seen. Needed to dig in to see the actual income. Creats unsecure idea and conflicts
2 votes -
Transaction report by hour.
I would like to see a way to download a report from the Dashboard of transactions by hour. I use the CloverGo app a lot, but shows total revenue (per location). There is a way to see the number of transactions, but you have to tap 3 times to find that. A separate chart on the Go app or Dashboard would help. I prefer to see (for staffing) the number of tickets/transactions per hour. This report would be able to print daily/monthly to show sales by hour and if I need to adjust staffing. I ask for this as if,…
6 votes -
employee reports to show all delete and discounted items
employee reports to show all delete and discounted items
2 votesPlease confirm whether the Removed items and Discounts reports cover what you need
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Kiosk needs to be able to remove the all items tab
Kiosk needs to be able to remove the all items tab
1 vote -
Where is the help me count function?
Where is the help me count function?
1 votePlease contact Clover support to resolve this question.
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need to specify takeaway order twice
When commencing an oreder in the takeaway section of the dining app, i then have to add guest numbers and then hit takeaway again for order type, if not it defaults to dine in. once you have added an item it can not be amended. this step is counter intuitive as you have aleady initiated the order in take away and should not be necessary
1 voteThank you for submitting your Idea to UserVoice.
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trigger order dockets to printed on completed transaction
You can choose on "tap pay" or on "invoice print" but not on completed transaction. This make no sense. when i tap pay then the customer changes their mind i go back and change the item but the docket is already printed and the meal being prepped. Should have a print docket triggerred by on completed transaction.
1 voteThank you for submitting your Idea to UserVoice.
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Clover Dining App Restrict permission on employees to remove Additional Charges from an active order
In clover dining app there are no restrictions for employees to remove the automatic Additional Charges from an order. There should be a permission where Only admins are allowed to remove additional service charge or have manager/admin passcode approval to remove additional charges on dine-in sections only. There should be a permission approval.
Currently there is an Operational Loss when customer is paying cash, the employee gives the bill to the customer, and customer pays in cash, some servers/employees found a loophole to remove the auto gratuity service charge in the Clover Dining app since there are no restrictions in…
16 votes -
Remember customer's email address
After the customer types in their email address, remember their email address so they don't have to type it in EVERY SINGLE TIME THEY VISIT. Every time I go to the same restaurant and use my exact same credit card I have to type in my email address.
3 votesThank you for submitting your Idea to UserVoice.
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Scheduling holiday hours
for online orders you need to be able to schedule holidays in advance so that you don't have to manually turn online orders on / off - which can lead to owners or staff forgetting to turn it back on - you should be able to add a 'holiday' schedule for online ordering
8 votes -
KDS item color
Please allow CLOVER POS in inventory to assign colors to each item that show that color on the KDS screen. Example: Make it red and it will show on the KDS screen in RED writing. Same with any modifier. This gives expo the opportunity to see when these modifiers and special items such as toast in a separate color to help Efficiency and timing better.
1 voteThank you for submitting your Idea to UserVoice.
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Change quantities of a modifier for online ordering
For example, customers need to be able to specify how many pumps of a syrup to add to a latte. This is a function on the POS, and it needs to be added to online ordering.
9 votes -
Delivery
Is there a reason store owners aren't allowed to choose delivery without being forced to use a 3rd party? Small town Iowa business owners provide their own drivers. There should be an option for their customers to select this when ordering online.
1 voteThank you for submitting your Idea to UserVoice.
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Turn off cash payment on Handheld devices
Syncing is a great idea, do you have any ideas on how to disable cash payments on handheld devices? If a customer pays in cash without change, and they leave the cash on the table, and the waitress just taps cash and keeps the money.
7 votesThank you for submitting your Idea to UserVoice.
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different service charge per order type
Merchant is requesting different additional service charges per order type
3 votes -
Discount Control
We need the ability to control how discounts are applied to orders. There are certain discounts that apply to food only and not alcohol. Example, Military discount as well as other promotions we may be running through various advertisements. Currently, when creating a discount there are no control options for how the discount is applied. We would like to have an option to apply it to specific item labels or revenue classes, categories, menus, or even specific items. Another example would be a coupon we send out for 15% off your meal. When the customer is ready to pay we…
2 votes
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