591 results found
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Cash Discounting applied too new items and modifiers created on Clover POS screen
Applicable to any POS hardware: please enable the feature to apply Cash Discounting to an item or a modifier created from the Clover POS' screen, not only to the ones created through Custom Item on screen or through the dashboard as it is the case today. Thank you.
1 voteThank you for submitting your Idea to UserVoice.
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MODIFERS QUANTITY
Right now Clover does not allow you to set a max limit of a quanity for a modifer, if the require max is less than the quanity of the modifers .
For example, If you have an item of 12 Wings with the modifer of different types like (Extra Hot, Hot, Mudium, Mild, Plain , 5 different modifers) You can only set up max limit of 5 rather than 12, because their are only 5 modifers.
Just like ordering a dozen donut, If you have 8 different types of donut (Clover only allows you to put max quality for that…
1 voteThank you for submitting your Idea to UserVoice.
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4‑way split payments and the ability to further split tender types within each split.
The current system does not allow mixed tender types once a bill has been split four ways. We encountered a situation where four guests split a payment: three paid by credit card, and the fourth wanted to pay partly in cash and the remainder by credit card. The system prevented this and forced the final guest to choose either full cash or full credit, which is not acceptable in real-world payment scenarios.
This limitation needs to be corrected and implemented as soon as possible.1 voteThank you for submitting your Idea to UserVoice.
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Add cost
MODIFIERS: ADD COSTS SO WE CAN GENERATE ACCURATE PROFIT REPORTS!!!
As of now, we can only add a cost to an item. If someone wants to change a size, add an ingredient, etc that costs extra, we have no way for that to reflect on the cost of the item which makes the profit reports useless. I was told that the only work-around is to turn every single modifier into an item button, which would be incredibly tedious and will not work for a busy cafe.
2 votesThank you for submitting your Idea to UserVoice.
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custom items do not print order docket in clover dining app
custom items do not print order docket in clover dining app. This means my orders and not made and customers do not get their order. Fix needed
2 votesThank you for submitting your Idea to UserVoice.
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Add pay rates to multi-location management
Add employee pay rate with the ability to vary by location.
2 votesThank you for submitting your Idea to UserVoice.
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Discounts Availability and Application
Problem: Once created, discounts are only available or must be deleted AND they can be applied to both Order and Item level. They are also often disorganized.
Solution: Make discounts available or unavailable (optional) so we don't have to delete them and allow them to be applicable for Orders or Items only, or both. This way employees cannot accidentally apply BOGO 50% OFF item only discount to an entire order.
Also, please give us the ability to organize discounts alphabetically or as category/groups, also allowing to display in register separately or in categories -- perhaps we can add/delete custom categories…
1 voteThank you for submitting your Idea to UserVoice.
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Partial Payments on open tabs/orders
Partial payment order Management
Ability to running an open tab/order/check after a partial payment is applied. In a bar environment it is common to have a party of guests running a single tab/order. Some guests leave and request to apply a partial payment. Others stay and continue to add items to the existing tab/order. This option is currently not possible in Clover, but available in most competitive pos products.
1 voteThank you for submitting your Idea to UserVoice.
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Customize menus on separate devices on the same merchant number
I have had a few restaurants that have bars included in the restaurant, and they would like to be able to have customization options on printing seats and the layout of the menu as far as categories based upon whether the device is at the bar or the devices in the restaurant we need to be able to differentiate the layout of the menu from one device to the other and we also need to be able to decide whether or not we want smart tipping or tip at the device as opposed to tip on the receipt between the…
3 votesThank you for submitting your Idea to UserVoice.
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tax
When placing an order on Clover, it would be helpful to choose ONE item on the order to remove tax from that item only. Our state removes taxes on bread products, when 6 or more are purchased. Clover will only remove taxes from the whole order, not individual items. Please help with implementing removing taxes from single items on the order screen.
6 votes -
Voided Items
Please allow employees to use the quick reorder button (plus button) to re-ring printed items such as drinks and cocktails while not being able to void items. The current setting called “edit printed items without override” does not allow you to quickly re-ring items without giving access to void items. The option is there for “delete an item from an order” but the server needs this capability turned on. The void and plus button need to be separated as settings for printed items. This is a big deal for a high volume restaurant.
13 votes -
Being able to change the background color on the clover screens. I have had many clients ask to change the colors or add a custom background
I have had many clients say they do not like the white background of the clover dinning and retail screens. They would also like to be able to change the color of the categories. so that the full box is a solid color, not just the side.
1 vote -
Inventory updates should occur when an item is fired to the kitchen
Please move move the updating of inventory tracking from the time the bill is paid to when the item is fired to the kitchen. If a restaurant has 5 units and all 5 are fired to the kitchen but not paid for yet a 6th unit could be added to an order even though the item is no longer available to sell
15 votes -
Using Customer name instead of ticket numbers
We would like to be able to ask the customer for a name and use that as the ticket number. Instead of just calling out numbers when orders are ready, we would like to call out their name.
The feature to add their name to the ticket currently just auto adds the name on the credit card and it's a little weird. Also we're not trying to take down all their information and add them to the system. We would just like a simple name on each order. Please and Thank you!
4 votes -
Print Individual Items to Order Printer
Hello-
I'm working with a Cafe that is requesting a feature to print individual item tickets to the Order Printer. IE: Ring up a Latte & Espresso. Right now they print together to the order printer. They would like the Latte to print one 1 ticket, and the Espresso to print on the next.
For cafes this feature would be instrumental as they would be able to serve the coffees with the matching individual Order ticket, as opposed to the entire order ticket.
2 votes -
Refunds
Options are everything! If an employee cannot have permission to perform a refund, clover should allow a manager or admin to use their fingerprint or password to allow the refund to occur under the employees own reporting. Current whomever does the refund — it goes under their reporting. We should have the permission to make it either way. All other good POS machine perform this way. Please add this feature. You have it already for discounts.
9 votes -
I would like customers to scan their coupon on the mini when using the promo feature
I would like customers to be able to scan their coupon on the mini when using the promo feature rather than us taking their phone and scanning on our clover device.
1 voteThank you for submitting your Idea to UserVoice.
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Cloning Permission Settings Roles/Permissions
Many multiple locations are under different legal corps but maybe the same owner or franchisee. Setting up multi location permission settings rather than being able to copy or close them takes a long time for a merchant to setup and delays implementation.
1 vote -
TOGGLE BETWEEN 5/10 TICKET VIEW FROM MAIN SCREEN
The KDS has been a great addition for us. We would love to see a button on the main screen to toggle between the 5 ticket view and the 10 ticket view rather than having to go to the settings and change it there. To be able to just click a button on the main screen to change that would be AMAZING and save time in a fast paced environment like we have.
1 vote -
Cutoff for online Orders
food preparation time should be the cutoff time for online orders
2 votesThank you for submitting your Idea to UserVoice.
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