394 results found
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Modifier Prefix with Price
Adding the ability to have prefix words to attach to modifiers on one line instead of two separate modifiers printing on two lines. For example, if I need a select no cheese, it prints on two separate lines or I need to make 2 modifiers groups, one for Adds and one for No's. If you had prefix that could determine if the selection gets charged or not it would advance the system in pizza and service bar locations immensely. Such as selecting No would remove the modifier charge and Add would trigger the modifier to be charged.
4 votes -
Itemized reporting that breaks out which employee did what on the checks.
Currently, the employee who opens the check and orders the first item is the only employee that is tracked on the check. We would like to be able to track what each employee serviced on the check. We need to know who added what amounts, who authorized a credit card and who closed the check. These details matter.
3 votes -
TIPS apps
Every morning we audit tips entered in the TIPS app by the staff. This is insure that customers are not over charged by a misentry as well as any tips that maybe left unentered.
Starting on the business day of 6/10/2025, the app was changed from (trying to work the logic backwards) being sorted by the time the transaction was started which kept sequential descending transaction numbers to a sort by the time in which the transaction was closed. This new sort throws the transaction numbers out of order. This is opposite of the workflow that has been in place…
2 votesThank you for submitting your Idea to UserVoice.
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Station Duo information
Allow users to remove information from the Station Duo main screen. It shows the daily sales tally and I don't want my employees to know that information.
2 votesThank you for submitting your Idea to UserVoice.
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printing to different printers
The ability to send to different bar printers (or not at all) depending on where the item is ordered from, or at specific times. For example on weekend nights, when a secondary bar is open, the drink order could go there for pickup by servers. Or if bartender rings in a drink it doesn't need to print at either bar, and risk being made twice
4 votes -
clover go app - display the order number and type
the merchant request the tables or orders number/type to be displayed on the clover go app under orders the section than having the clover id - the merchant advises it doesn't make sense to have the clover id, its best to have the order number, or the section of the clover dining app that describes what table the customer is sitting on
1 voteThank you for submitting your Idea to UserVoice.
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add and automate services charges to the orders created in clover go app
add and automate services charges to the orders created in clover go app - when there is an emergency that the internet is not available - the merchant is able to charge service charge in the app. service charge needs to be added automatically if their setting is set to automate it on all devices and mobile app
1 voteThank you for submitting your Idea to UserVoice.
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tips withheld for employees
have the option to have tips withheld setting for employees at 3% by law the merchant is not suppose to keep any of the tips earned by the employee, since the merchant is not keeping the tips at all, the employee's get paid off of tips however the merchant is getting hit with the percentage of credit card processing fee's - merchant should have the options to tip withhold a percentage off the tips to offset the credit card processing off of money the merchant does not keep, it's like if the employee is not taking any of the costs…
1 vote -
different service charge per order type
Merchant is requesting different additional service charges per order type
1 vote -
Profitability by Table
Looking to see if Clover can create a profitability report by table for restaurants. This way, I can see which tables are less profitable than others.
2 votes -
Export / Import Inventory Items from / to Quickbooks
Ability to compare fields and perform export / import functions. Does not need to be limited to Multi-Location. However, Multi-Location would add additional hierarchy level modifications / restrictions.
1 voteThank you for submitting your Idea to UserVoice.
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Quantity Update
There was an update to the system last week that removed the ability to hold down on an item to change the quantity. We utilized that option all the time. Now, if you hold down you can change the item availability.
It would be nice to have the quantity back. Or, at least put a quantity bar at the top of the screen on the handhelds.6 votes -
Option to print transaction list with closeout report
It would be great if there were an option to print the list of transactions included in the closeout batch report. I am aware it can be viewed online or on the device but a printing option would be more convenient for me. That was one of the questions I asked the sales person before switching over, only to find that the option is not even an option.
1 vote -
ASSIGNING ITEMS TO RESPECTIVE GUESTS USING REGISTER APP
Scenario for counter service restaurant: You have multiple guests ordering under one ticket at the counter but when using the register app, order items are unable to be assigned by the respective guests, this causes confusion at the kitchen because order ticket appears to be telling the kitchen staff that there’s one guest placing these multiple orders. My merchant is asking for the option to go into the register app and have the ability to/ function to organize an order ticket by guest identically to how Clover Dining does it. The problem with using Clover Dining to assign items to…
1 vote -
Default Modifier
The Modifiers in COLO automatically set to a specific modifier when the minimum and maximum are both 1. It would be better for the option to have a checkbox that doesn't allow the order to be added to the cart ( like what happens when there are 1min 2 max) than the circle that automatically defaults . This can cause issues especially for merchants who have Vegan/Vegetarian establishments ( the modifier defaulting to a vegetarian item on a vegan order that can easily be overlooked).
2 votesThank you for submitting your Idea to UserVoice.
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Report
I need a detailed report showing when an item is moved from one table to another, who authorized the move, who performed it, and at what time. At my restaurant, we’re experiencing issues because we don’t know who is moving items, when it’s happening, or who approved the changes. This report is critical for us, and it would be extremely helpful to have it available as soon as possible.
3 votes -
Open Orders
As part of our catering operations, we need the ability to view OPEN Orders that were entered at least 12 months in the past. We’ve been using the Clover system for four years, and until September 2024, we could access all open orders regardless of their age. However, we are now limited to viewing open orders that are 30 days old or less.
This limitation creates significant challenges for our catering business. When customers call to make changes to catering orders placed more than 30 days ago, we’re unable to view or modify those orders in the system. Instead, we…
6 votes -
Report for Voided Order Ticket After Order Receipt is Printed
For many merchants it is imperative to have a report for each items voided after order receipts are printed.
2 votes -
Tip Management
When printing out employee sales report from the POS system, there’s confusion as to what the additional charges entail. Merchants that are on surcharge program face reconciliation discrepancies when it comes to separating additional charges collected by servers. Additional charges both include gratuity / service fee charge, and surcharge fees.
For faster and more efficient reporting reconciliation, is there a way that the POS reporting printout receipt can separate surcharge fees from gratuity fees or any other additional charges? As opposed to just lumping both of these fee types under additional charges.
Thank you in advance for your time and…
4 votes -
View Open Orders on Dashboard
When in the restaurant, it's easy to see all open orders. On the dashboard, there is no way to filter on open orders, forcing me to scroll through hundreds of orders to find those that haven't yet been paid.
1 vote
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