188 results found
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Notification when there is communication issue with the kitchen printer
When the kitchen printer goes offline there needs to be a notification that stays on the screen that requires acknowledgment from the server before closing the screen out. Also, when this happens the system should automatically print the kitchen chit on the receipt printer so the server can bring this back to the kitchen staff and let them know there is a printer failure of some sort. Currently, the system only flashes across the screen, puts a tiny little icon on the top of the screen that no one is going to see, and I have to manually redirect the…
46 votes -
Clover Dining: Merging Tables - Combining Tables for Large Groups
FSR clients need the ability to combine or merge two tables together to accommodate large groups. They need to be able to combine to tables from their dining room layout to make one new table, rending the other unavailable. Example: merge two tables together and auto generate a table # combining the two (A1 + A2 = A1A2). This and the ability to remain in table once firing are required for FSR.
46 votes -
Easier way to reorganize modifiers on each item to create an easy flow when customer places order. Master list too complicated
Using The Reorganize Modifiers master list is complicated. When each inventory item is set up, we should be able to select the specific order of modifiers for each item for an easy flow, and thus less scrolling up and down, on the clover dining app. This is important when using the Clover Flex as there is too much wasted time scrolling up and down to find pertinent modifiers. I have even tried using a numerical system to override the alphabetize system, and it doesn’t necessarily work all the time. Each inventory item has a unique flow when placing an order…
56 votes -
Ability to label guest names at table in Clover Dining
Merchant would like for the names of guests to appear on the seat locations in the Dining app. Example: Seat/Guest1 have an editable field for name.
44 votes -
Log for Clover Dining
Please offer a log for Clover Dining like there was in Tables app.
40 votes -
Setting to be able to delay an order printing to kitchen for X amount of time
As a fast food takeout restaurant customers will call in the morning or the day before to give in their order to be ready later that day, to do that there should be an option to set a specific time when the kitchen should automatically print the order.
44 votes -
Problem: The Franchisor, is the owner of the chain and franchises his restaurants. As part of that relationship the owner / franchisor
Problem: The Franchisor, is the owner of the chain and franchises his restaurants. As part of that relationship the owner / franchisor needs to control (lockdown) the Franchisee's pricing / inventory. All locations are chained/linked together in Clover for management reasons and to facilitate their gift card program across all locations. Franchisees have begun altering the inventory/pricing which changes the pricing at all locations impacting the sales revenue of all franchises.
Currently clover has a way to add a franchisee role but they have to be modeled after a manager or admin or employee. In creating a role for a…
0 votes -
Duo Support
I have an issue with Clover duo 2nd when taking a payment from customer. Payment terminal keeps going back to tip select screen even though the customer already selects tip amount and pay with credit card. So, it makes double charge for same order most of time. This duo 2nd device is brand new, and network is super strong. How to resolve this problem? I was contacted to clover tech team, and they didn't give me the proper solution for this issue.
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