556 results found
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Tip Pool
Creating the option for support staff tip outs to be able to be auto calculated, by percentages of sales on sales report for each server
16 votes -
MODIFERS QUANTITY
Right now Clover does not allow you to set a max limit of a quanity for a modifer, if the require max is less than the quanity of the modifers .
For example, If you have an item of 12 Wings with the modifer of different types like (Extra Hot, Hot, Mudium, Mild, Plain , 5 different modifers) You can only set up max limit of 5 rather than 12, because their are only 5 modifers.
Just like ordering a dozen donut, If you have 8 different types of donut (Clover only allows you to put max quality for that…
1 voteThank you for submitting your Idea to UserVoice.
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4‑way split payments and the ability to further split tender types within each split.
The current system does not allow mixed tender types once a bill has been split four ways. We encountered a situation where four guests split a payment: three paid by credit card, and the fourth wanted to pay partly in cash and the remainder by credit card. The system prevented this and forced the final guest to choose either full cash or full credit, which is not acceptable in real-world payment scenarios.
This limitation needs to be corrected and implemented as soon as possible.1 voteThank you for submitting your Idea to UserVoice.
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Make it an Option for "Whole Table" on Kitchen Ticket
Can we make it an option to remove or keep the "Whole Table" on the Kitchen Ticket, please?
I can understand why some restaurants need it, but at the restaurant where I work, we do not want it printed.
Thank you very much.
1 voteThank you for submitting your Idea to UserVoice.
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Cancel Online Orders
Add feature to allow merchants to cancel an online order and notify the customer. They should also be able to cancel a specific item in an order and notify the customer. If a merchant runs out of an item or needs to cancel an order for some other reason, they need the option to cancel the order and for the customer to be notified so they do not come to the business expecting their order.
14 votesCurrently evaluating ability for merchant to substitute, add, and void items in addition to cancel an online order.
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Add cost
MODIFIERS: ADD COSTS SO WE CAN GENERATE ACCURATE PROFIT REPORTS!!!
As of now, we can only add a cost to an item. If someone wants to change a size, add an ingredient, etc that costs extra, we have no way for that to reflect on the cost of the item which makes the profit reports useless. I was told that the only work-around is to turn every single modifier into an item button, which would be incredibly tedious and will not work for a busy cafe.
2 votesThank you for submitting your Idea to UserVoice.
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QR code improvements
We recently added Scan to Pay at our location. The feature is receiving positive feedback from both staff and guests. However, the QR code only prints when printing a full table bill. No QR code prints when splitting the check. The QR code was a plus for me, as an owner, because we do a TON of large groups with split checks and this speeds up efficiency in check out: potentially reducing future labor costs.
We have a work around for now, but it's clunky and time consuming. For any other full service restaurant owners facing this issue, we are…
2 votes -
custom items do not print order docket in clover dining app
custom items do not print order docket in clover dining app. This means my orders and not made and customers do not get their order. Fix needed
2 votesThank you for submitting your Idea to UserVoice.
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sms text - for online pick up orders from KDS
A merchant has the QR clover online ordering in a food truck space where there many food trucks parked. The facility has their online clover website in their main website. When their customer is using their clover online ordering platform for pick up the clover KDS doesn't send a sms that the order is ready for pick up and Kiosk works. They would like the clover online ordering website hosted by clover for pick up orders to also be able to send sms text like the Kiosk from Kitchen Display
10 votes -
solo station needs contactless payments
solo station needs to have contactless payments - its inconvenient for the merchant and servers to not use their employee cards or fingerprint without the ability to run cards that are contactless. its forcing them to get a 3 piece equipment where it takes space but also no finger printer read or employee card reader, where servers can memorize the number by a look and have access to the terminal. this has happened with several restaurants
5 votes -
Discounts Availability and Application
Problem: Once created, discounts are only available or must be deleted AND they can be applied to both Order and Item level. They are also often disorganized.
Solution: Make discounts available or unavailable (optional) so we don't have to delete them and allow them to be applicable for Orders or Items only, or both. This way employees cannot accidentally apply BOGO 50% OFF item only discount to an entire order.
Also, please give us the ability to organize discounts alphabetically or as category/groups, also allowing to display in register separately or in categories -- perhaps we can add/delete custom categories…
1 voteThank you for submitting your Idea to UserVoice.
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Partial Payments on open tabs/orders
Partial payment order Management
Ability to running an open tab/order/check after a partial payment is applied. In a bar environment it is common to have a party of guests running a single tab/order. Some guests leave and request to apply a partial payment. Others stay and continue to add items to the existing tab/order. This option is currently not possible in Clover, but available in most competitive pos products.
1 voteThank you for submitting your Idea to UserVoice.
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Voided Items
Please allow employees to use the quick reorder button (plus button) to re-ring printed items such as drinks and cocktails while not being able to void items. The current setting called “edit printed items without override” does not allow you to quickly re-ring items without giving access to void items. The option is there for “delete an item from an order” but the server needs this capability turned on. The void and plus button need to be separated as settings for printed items. This is a big deal for a high volume restaurant.
13 votes -
Daypart for online ordering
I need to be able to post just my breakfast items online at breakfast time and the lunch menu at lunch time.
2 votes -
Being able to change the background color on the clover screens. I have had many clients ask to change the colors or add a custom background
I have had many clients say they do not like the white background of the clover dinning and retail screens. They would also like to be able to change the color of the categories. so that the full box is a solid color, not just the side.
1 vote -
Inventory updates should occur when an item is fired to the kitchen
Please move move the updating of inventory tracking from the time the bill is paid to when the item is fired to the kitchen. If a restaurant has 5 units and all 5 are fired to the kitchen but not paid for yet a 6th unit could be added to an order even though the item is no longer available to sell
15 votes -
Add Pictures to Items on the POS Terminal
The cashiers should be able to select items from catagories by looking at pictures. Not just text and color
3 votesThank you for submitting your Idea to UserVoice.
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Kiosk - TM-L90 Sticky Label Printer
Please give the Kiosk access to the labels app and/or program compatibility with an Epson TM-L90 sticky label printer. When merchants are running Clover POS with an Epson TM-L90 and want to integrate kiosks into their cafe/restaurant to expand their service volume, kiosks are not a realistic option without having similar functionalities as the Clover Mini. Competitors like Chowbus and Infi kiosks have seamless integrations with label printers, and have become favorable options for our merchants, unfortunately.
6 votesThank you for submitting your Idea to UserVoice.
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Using Customer name instead of ticket numbers
We would like to be able to ask the customer for a name and use that as the ticket number. Instead of just calling out numbers when orders are ready, we would like to call out their name.
The feature to add their name to the ticket currently just auto adds the name on the credit card and it's a little weird. Also we're not trying to take down all their information and add them to the system. We would just like a simple name on each order. Please and Thank you!
4 votes -
Redeem Gift Cards Online
Please add the ability for customers to redeem Clover Gift Cards when making purchases via Clover Online Ordering or any Clover eCommerce platform.
1 voteThank you for submitting your Idea to UserVoice.
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