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← Clover UserVoice

Restaurant

Welcome to the Clover Restaurant Forum.  You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc. 

Menu: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

Categories

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Merchants on the Counter Service or Table Service SaaS plans submit your Ideas here. Please use the Payments Forum for all payment related Ideas.

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245 results found

  1. Food Court Beeper

    I have a Bepper system that works in my Food Court. The Kiosk must have an option where the customer has the option of taking a number and that it also appears printed on the ticket as an identifier of the order if the customer decides not to give their phone number for privacy reasons in order to locate them within the Food Court (8 restaurants and 30 tables).

    2 votes
    Submitted  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  2. Add an Extra Categories to the main category

    Add Extra Categories to the main category Ex:
    I have a category called (Coffee Bar) I need to be able to split this category into Cold Coffee and Hot Coffee then inside this categories comes the items and it is important to be this way instead of me have to set the Cold Coffee and the Hot coffee as Items and the coffee flavors as Modifiers because in this way I will loose the capability of adding photos to the coffee flavors on the Kiosk and the capability to specify each coffee flavor with it's own modifiers. or I have…

    3 votes
    Submitted  ·  0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  3. Smaller Kiosk Option

    Hi, I just want to know if there are any plans to offer a smaller customer-facing kiosk unit?

    The current one is nice, but too big/tall for stores with limited cash register space.

    Ideally, the kiosk would be big but not big enough that it takes up space needed to do a manual/cash transactions right in front of/above it. Essentially taking up the spot where Clover Minis are usually placed in a Clover Duo Station set up (i.e. a screen facing the customer with the POS right in front of it).

    Perhaps a quarter to half size of the current…

    1 vote
    0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  4. kiosk

    New Clover Kiosk Needs to have a DONE or No receipt button for the kiosk to not force to have to print a payment receipt every single transaction as most customers dont want paper payment receipts. except maybe an order receipt.
    please add this option just like every other clover device has this option to skip the payment receipt so that paper receipts are not piled up all on the floor or around the kiosk because of customers not wanting it.

    3 votes
    Submitted  ·  0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  5. Custom view and pricing for identical Modifiers on order receipt

    When I select an item such as a latte I am then presented options such as milk type, syrups, temperature etc.

    The issue I have now if I select multiple of the same modifier such as vanilla syrup it prints out on the order ticket like this and can lead to very long order receipts:

    Latte ICED
    Oat milk
    Vanilla
    Vanilla
    Vanilla
    hazelnut

    ideally it would look like this:

    Latte ICED
    Oat milk
    3 x Vanilla
    1 x hazelnut

    Also, is there a way to where it only charges for the first modifier added but no extra as additional are…

    1 vote
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  6. allow us to add image for the modifier

    allow us to add image for the modifier on the kiosk
    and also allow us to download the entire menu and edit on pc.

    4 votes
    Submitted  ·  0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  7. Kiosk and KDS Issues

    I have a problem with KDS and the clover Kiosk
    First the KDS have an issue that if we adjust the size of the text to large or largest we lose the word takeout and dine in with the kiosk orders and it shows just like this ex; (Kiosk..) and the only way to fix it by keep the text on the small witch is hard to see and we are facing the same issue with the due orders so we have dine in and to go order type on the Due, and on the KDS does not show the…

    3 votes
    Submitted  ·  0 comments  ·  Kitchen Management  ·  Admin →
    How important is this to you?

  8. Merchant would like to have a tablet for orders only just for servers

    Merchant would like to have a tablet for orders only just for servers

    3 votes
    Submitted  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  9. Uber eats item notes

    Issue: Missing Uber Eats Item Notes in Clover

    Problem:
    Customer item notes from Uber Eats do not appear in Clover, causing inefficiencies and forcing merchants to disable notes.

    1 vote
    0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  10. Guest Count on Order Receipts

    Allow the option to add a guest count at the top of the order receipt, even when no specific items are assigned to individual guests. This helps chefs better plan and coordinate food preparation for table-sharing scenarios.

    1 vote
    0 comments  ·  Clover Dining  ·  Admin →
    How important is this to you?

  11. Kiosk rewards needed to be added

    Customers need to be able to Get rewards for their Clover Kiosk purchase. Most Repeat customers are using the Clover Kiosk. ..I understand maybe not redeeming their free reward on the kiosk but at least get their points. I called clover support and they said that its not a feature at this time and to come here to post the suggestion/ request

    5 votes
    Submitted  ·  0 comments  ·  Engagement  ·  Admin →
    How important is this to you?

  12. 2 or more online ordering addresses

    One for basic menu online ordering and pick up on a day to day basis and one separate and dedicated to ordering online catering orders.

    I would like to keep the two separate for my customers.

    2 votes
    Submitted  ·  0 comments  ·  Website  ·  Admin →
    How important is this to you?

  13. prep times per order & per day

    I would like to access prep times per order & per day. We receive at times that food took too long and then we need to access the data. Also to monitor the efficiency of the kitchen.

    2 votes
    Submitted  ·  1 comment  ·  Kitchen Management  ·  Admin →
    How important is this to you?

  14. online menu

    should be able to increase prices on everything including group modifiers and not just on items,
    also be able to duplicate online menue across locations

    4 votes
    1 comment  ·  Menu  ·  Admin →
    How important is this to you?

  15. BE ABLE TO UPDATE INVENTORY INSTANTLY. (UPON EVERY ORDER)

    INVENTORY NEEDS TO UPDATE THE SECOND A SERVER ORDERS AN ITEM. SO THAT THE SECOND SERVER BEHIND HIM IMMEDIATELY KNOWS THE REMAINING BALANCE OF THE INVENTORY. INSTEAD OF WAITING FOR THE BILL TO BE PAID FOR FOR INVENTORY TO UPDATE IN THE SYSTEM.

    RIGHT NOW INVENTORY UPDATES ONLY AFTER THE CUSTOMER PAYS FOR THEIR BILL.

    2 votes
    Submitted  ·  0 comments  ·  Inventory  ·  Admin →
    How important is this to you?

  16. Export orders that shows modifiers

    As a store manager I want to be able to export a table that includes items and modifiers on the orders purchased.

    The only way to do it now is to click on receipts and to open it one by one

    1 vote
    Submitted  ·  0 comments  ·  Orders  ·  Admin →
    How important is this to you?

  17. Service charge permission <add or remove>

    Allow Admin to enable/disable a staff member to add/remove service charge. While it is imperative to have the system restrict removing the service charge due to operational loss. In certain environments its required to add a service charge at odd hours of the day depending on the order. We need to be able to restrict the addition or removal with the admin code

    3 votes
    Submitted  ·  0 comments  ·  Employees  ·  Admin →
    How important is this to you?

  18. KDS - Multiple Courses

    KDS - Multiple Courses - show all the courses and firing by prep time

    Different dishes has different prep time, therefore some 2nd course dishes need to be fired at the same time as 1st course dishes.
    Some items are fulfilled quickly and can end up getting cold (or warm) while waiting for service, and other items need more time. It slows service down.
    See Toast

    1 vote
    Submitted  ·  0 comments  ·  Kitchen Management  ·  Admin →
    How important is this to you?

  19. Editing business information

    Greetings ,
    this is lilian from Slopey Joe ,
    i wanted to share my experience so that hopefully you can help me find a solution to this issue i been facing with our account.
    Its regarding our business ours and edit information but mainly about the hours.
    we have relocated our business address recently and so we also have changed our operating hours , i have tried endless times to edit the hours from manager dashboard under edit business information and it just wouldnt save, i have called support many times and all they helped me with is tell me…

    4 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  20. Make 86ing Online menu items easier.

    Why did Clover take away the column for 'Online' in the inventory app on the device? Seems the only way to remove an item is now through the dashboard. This is not easier when a restaurant is busy. We need a way to remove (not just grey out and say "unavailable") a menu item from the online menu. It was there until a couple of months ago.

    6 votes
    0 comments  ·  Menu  ·  Admin →
    How important is this to you?
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