416 results found
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Pop-up Prompts! For double checking or mistake catching!
We would like if there was a way to have pop-up prompts come up before moving on to certain fields like asking the customer count before food ordering or ringing out! This has become important to us to have because by example the restaurant is all you can, missing inputting the customer number count can greatly affect business, what will happen is that the employee will move onto orders or payments with out filling this out, so maybe only one person of a table of six will be charged! So we want prompts that come up just asking to confirm…
3 votes -
Assign Default Order type to register
It would be helpful to be able to assign a different default order type to each register rather than having to choose the order type every time. For example, a drive thru register could be set to Drive Thru as a default order type to help minimize mistakes in the kitchen.
1 voteThank you for submitting your Idea to UserVoice.
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Print Individual Items to Order Printer
Hello-
I'm working with a Cafe that is requesting a feature to print individual item tickets to the Order Printer. IE: Ring up a Latte & Espresso. Right now they print together to the order printer. They would like the Latte to print one 1 ticket, and the Espresso to print on the next.
For cafes this feature would be instrumental as they would be able to serve the coffees with the matching individual Order ticket, as opposed to the entire order ticket.
1 vote -
Multiple closeout reports per day
Multiple shifts per day:
We have 2 services ( brunch and dinner) per day with 2 different teams, therefore we need a closeout report ( sales and tips) per shift - not per day
We also need different menus per shift.
18 votesThank you for submitting your Idea to UserVoice.
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Pick up time on receipts for Online Orders
Printing the pick up or preparation time or including it in the email notification for the online orders would be extremely helpful. The preparation time shows on the order confirmation pop up when a customer completes the order, but it is not included in the emailed confirmation and receipt.
7 votes -
Change quantities of a modifier for online ordering
For example, customers need to be able to specify how many pumps of a syrup to add to a latte. This is a function on the POS, and it needs to be added to online ordering.
8 votes -
Online Ordering Transaction limits
There needs to be a way to limit the amount of menu items a customer can order using the online ordering. We have had many problems with customers using online ordering to order large quantity of menu items that would fall more under catering. It really creates a problem both for the customer that expects there order to be ready at a given time and the staff trying to fulfill the order. Also creates a problem when the customer chooses delivery and for any reason the driver cancels the order and that order gets refunded without notice!
It is really…3 votes -
Kiosk to print at Station Printer
Please have the Kiosk print orders at the Station Printer. Why is there an additional order printer needed? The Kiosk does not see the Station Printer as an option for Order Printing. Why is that? Can you please have the Station Printer automatically print Kiosk Orders? Without the need of an additional order printer. It really streamline our operation. Otherwise, we'd have to return the Kiosk.
6 votesThank you for submitting your Idea to UserVoice.
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Online order default tips
When you make an online order, when you check out the tip function defaults to the lowest tip amount. If the customer doesn't check none, it will default to the lowest tip amount instead of None. we need that to default to None!!!!
1 voteThank you for submitting your Idea to UserVoice.
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Automated Customer Referral Reward Program
Objective:
Increase customer engagement and new customer acquisition by incentivizing referrals with discounts.How it works:
Referral Code Generation:
Each customer receives a unique referral code printed on their bill after dining.
Sharing & Rewards:
The customer shares the code with a friend.
When the friend uses the code:
Both the referrer and friend get a 10% discount.
The friend receives a new unique code to share further.
Automation & Tracking:
Codes are unique and single-use.
Self-use is prevented.
System automatically tracks code usage and applies discounts.
Integration:
Leverages Clover POS capabilities and/or third-party referral/loyalty apps.
Ensures seamless automation without…
1 voteThank you for submitting your Idea to UserVoice.
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Print each item on order separately option
We need an option to be able to print each item from an order separately, currently now the option does exist but it puts everything on one receipt and separates each item with a line. Instead of a line we need each item printed alone. I did find an app that does allow it name Smart Print but it also has a lot of bugs.
For the restaurant we Run there’s multiple cooking stations and i need items separately to give to those cooking stations.
1 voteThank you for submitting your Idea to UserVoice.
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UberEats integration
Its nothing with the website its more with the UberEats integration.
The modifiers needs to have a setting where my client can select the same modifier multiple times.
Lets say i have a food combo that comes with 3 sides i want my client to be able to select 1 side 3 times if they wish to do so just like its possible to do with the ubereats interface.1 voteThank you for submitting your Idea to UserVoice.
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Daypart Time Ranges for Each Day
It would be extremely helpful if we could define a Start & Stop time for each Day selected when configuring a Daypart.
If a business is open until 2AM on a Monday, for example, it would be nice to be able to configure a Daypart that extends from 10pm on Monday until 2AM on Tuesday.
Example 1:
My Bar charges $0.25 cents more for drinks Friday from 7pm - 2am & Saturday 2pm - 2am
We would like to configure a single Weekend/Live Music menu with the flexibility to define different hours of availability throughout the week. This way we…4 votes -
kitchen management
Individual Order slips: Can the Kitchen Printer print separate tickets for each item in an order? I know the front counter Epson Sticky Printer has the ability to print 1 of 3, 2 of 3, 3 of 3 for the order. How can the Kitchen Printer be programmed to do the same?
4 votes -
Ability to Delete, Hide or Unpublish POS Menus
We would like Owner & Admin users to be able to Delete, Hide or Unpublish POS Menus after they have been Published.
Not being able to clean up past menus that are no longer in use will lead to staff confusion if they need to manually select a Published menu.
We have a bar that charges $0.25 more for all drinks on Fridays & Saturdays. We duplicated the Default POS Menu & incremented all prices by $0.25 for their Friday & Saturday Daypart menus.
On Friday, 6-13-25 the items were not showing up. We had to Duplicate our Friday and…
4 votesHello, Thank you for your feedback. We have added this to our roadmap and will come up with this enhancement very soon.
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All day Menu & Font/Colour config
KDS needs a summary of all orders with counts. If there are 5 tickets on the display, there needs to be a summary bar like freshKDS that shows for example 5 burgers 4 soups 1 sub etc. the total number or all items that are fired in a summary.
Needs font and color sizes
Table numbers could be bigger and Dine in or take out could be smaller
1 vote -
include service charge taxes
New Florida State Law states, Service Charge must be taxable, tips are optional to include or exclude taxes, but additional service charges needs to be taxable, please set this up for Service Charges as new state law required for the subtotal of line items sold and service charges to be taxed.
1 vote -
Time on table on the dining Map
Can we put the clock on a dining table on the map, so that when we get into the map we can see how long someone has been at the table?
5 votes -
Using Customer name instead of ticket numbers
We would like to be able to ask the customer for a name and use that as the ticket number. Instead of just calling out numbers when orders are ready, we would like to call out their name.
The feature to add their name to the ticket currently just auto adds the name on the credit card and it's a little weird. Also we're not trying to take down all their information and add them to the system. We would just like a simple name on each order. Please and Thank you!
2 votes -
Clover Online Ordering website to better show Ordering Type options
It would be clearer to online ordering end-users if the Clover Online Ordering website showed the Order type (in-store pickup, delivery, curbside) listed as radio buttons rather than a drop-down so that end-users can clearly see all of the available options before hitting the checkout button. Currently, they may not realize that delivery or curbside pickup are available unless they know to click the drop down.
3 votesThank you for submitting your Idea to UserVoice.
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