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← Clover UserVoice

Restaurant

Welcome to the Clover Restaurant Forum.  You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc. 

Menu: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

Multi-Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

Categories

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479 results found

  1. Redeem Gift Cards Online

    Please add the ability for customers to redeem Clover Gift Cards when making purchases via Clover Online Ordering or any Clover eCommerce platform.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  2. sms text - for online pick up orders from KDS

    A merchant has the QR clover online ordering in a food truck space where there many food trucks parked. The facility has their online clover website in their main website. When their customer is using their clover online ordering platform for pick up the clover KDS doesn't send a sms that the order is ready for pick up and Kiosk works. They would like the clover online ordering website hosted by clover for pick up orders to also be able to send sms text like the Kiosk from Kitchen Display

    9 votes

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    Deferred  ·  1 comment  ·  Kitchen Management  ·  Admin →
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  3. Print Individual Items to Order Printer

    Hello-

    I'm working with a Cafe that is requesting a feature to print individual item tickets to the Order Printer. IE: Ring up a Latte & Espresso. Right now they print together to the order printer. They would like the Latte to print one 1 ticket, and the Espresso to print on the next.

    For cafes this feature would be instrumental as they would be able to serve the coffees with the matching individual Order ticket, as opposed to the entire order ticket.

    2 votes

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    Planned  ·  0 comments  ·  Orders  ·  Admin →
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  4. I would like customers to scan their coupon on the mini when using the promo feature

    I would like customers to be able to scan their coupon on the mini when using the promo feature rather than us taking their phone and scanning on our clover device.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  5. Customer Covers By Hour

    In the dashboard, have a report that will tell you how many cover counts by hour. There is an existing sales report, but it does not show how many guests were served.

    1 vote

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    Started  ·  0 comments  ·  Reporting  ·  Admin →
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  6. Cloning Permission Settings Roles/Permissions

    Many multiple locations are under different legal corps but maybe the same owner or franchisee. Setting up multi location permission settings rather than being able to copy or close them takes a long time for a merchant to setup and delays implementation.

    1 vote

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    Planned  ·  0 comments  ·  Multi-Location  ·  Admin →
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  7. TOGGLE BETWEEN 5/10 TICKET VIEW FROM MAIN SCREEN

    The KDS has been a great addition for us. We would love to see a button on the main screen to toggle between the 5 ticket view and the 10 ticket view rather than having to go to the settings and change it there. To be able to just click a button on the main screen to change that would be AMAZING and save time in a fast paced environment like we have.

    1 vote

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    Deferred  ·  0 comments  ·  Kitchen Management  ·  Admin →
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  8. Voided Items

    Please allow employees to use the quick reorder button (plus button) to re-ring printed items such as drinks and cocktails while not being able to void items. The current setting called “edit printed items without override” does not allow you to quickly re-ring items without giving access to void items. The option is there for “delete an item from an order” but the server needs this capability turned on. The void and plus button need to be separated as settings for printed items. This is a big deal for a high volume restaurant.

    12 votes

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    Deferred  ·  1 comment  ·  Orders  ·  Admin →
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  9. Cutoff for online Orders

    food preparation time should be the cutoff time for online orders

    2 votes

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    0 comments  ·  Orders  ·  Admin →
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  10. Print dining table name on credit card payment receipt's merchant copy

    Enable printing the dining table name on the credit card payment receipt's merchant copy. This is helpful to the merchant as their servers share tips with the chefs at tables from certain dining rooms. This feature was available in the previous version, but is no longer available after replacing the Clover Station.

    1 vote

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    0 comments  ·  Clover Dining  ·  Admin →
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  11. Servers needing better reports to tip bartenders to separate food from bar tip amount

    NEED Tips at end of day to decipher between tips for food and regular beverages and tips for bar orders..

    So servers can tip bar on bar items handled "WITHOUT" giving bar tips on "Entire" food order ( food they serve should not be portion of tip that goes to bartender)

    NEED simpler way at the end of the day to see breakout by employee for bar tip versus food tip portion for total tips

    Ie;
    Days orders came to $1,000

    $200 of order was bar

    $800 of order was food and beverage

    Tip is 20% of the total ticket

    …

    3 votes

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    Under Review  ·  0 comments  ·  Reporting  ·  Admin →
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  12. Organize "All Items" on the Clover Kiosk

    The first screen on the Clover Kiosk is "all items" and they are arranged alphabetically. This is confusing if you have several categories. Can the "all items" home screen still be organized by category? Or omit the "all items" screen and only show each category on the left hand side and have the first category be the first items that show up on the Clover Kiosk?

    3 votes

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    Planned  ·  0 comments  ·  Hardware  ·  Admin →
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  13. Percent Increase

    Allow prices (VIA modifier) to be increased by a percentage vs flat dollar amount. For example, double liquor drink orders, etc.

    1 vote

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    0 comments  ·  Menu  ·  Admin →
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  14. DoorDash Drive Tips

    We have set up the DoorDash Drive Clover integration, and it works fine. But, the only tip option on the order checkout screen from the customer view is "Tips For Delivery Person". Tips go to the Dasher. The in-store employees who prepare and package the orders are not receiving any tips. Clover support was unable to assist with this.

    Is there a way to add another tip option for customers to give our employees a tip on their order?

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  15. Ability to select a modifier multiple times on the Clover Kiosk like you can do on the Clover Station Duo

    Ability to select a modifier multiple times on the Clover Kiosk like you can do on the Clover Station Duo.

    This is relevant for QSR locations like coffee shops, bubble tea and dessert locations where a modifier can be selected up to 5x times. There can also be 30+ modifiers in these types of QSR locations.

    3 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  16. Ability to choose default number of courses on Clover Dining

    Add the ability to choose default numbers of courses on Clover Dining

    1 vote

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    Submitted  ·  0 comments  ·  Clover Dining  ·  Admin →
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  17. Ability to have $0 items not show up on bill

    Please add the option to not show zero dollar items on the customer's bill

    1 vote

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    Submitted  ·  0 comments  ·  Orders  ·  Admin →
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  18. Option to show printed time to kitchen per item on an open order

    Option to show printed time to kitchen per item on an open order

    1 vote

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    Submitted  ·  0 comments  ·  Orders  ·  Admin →
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  19. Reorder Tender types and Discounts

    This is important since newer discounts or tender types are preferred to be moved to the top of the screen

    1 vote

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    Submitted  ·  0 comments  ·  Orders  ·  Admin →
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  20. "Removed Items" report on device

    Please add a 'removed items' report on device.

    1 vote

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    Submitted  ·  0 comments  ·  Inventory  ·  Admin →
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