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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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591 results found

  1. for online mobile ordering in a bakery- We have two areas where the orders print. Our coffee station uses a label printer but it does not print with the customers info or time of pick up. The only place that prints is on the order printer. There needs to be a way to add pick up time to a label printer for online ordering

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  2. Recently the Happy Hour app disabled the feature that prevents the happy hour discount from being continued past normal happy hour times. For instance if someone orders a beer that is discounted a dollar before happy hour is over and the server then reorders the item using the "+" it continues the discount...the server now has to re-ring in the item in order for the item to be at its proper price.

    Happy Hour also does not let you disable it on a specific device. For instance if we have a party going on that should not receive the discount…

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  3. We need to move a subcategory to a different category easily.

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  4. Need unlimited amount of Subcategories. And also would like to be able to set up Items in the correct Subcategories on Terminals not only dashboard.

    Templet spreadsheet does import subcategories in correctly when you export and re-import that same report. It puts all Subcategories in Category.
    Needs to add a Subcategory Column on the Items tab.

    3 votes

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    Under Review  ·  0 comments  ·  Inventory  ·  Admin →
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  5. New Florida State Law states, Service Charge must be taxable, tips are optional to include or exclude taxes, but additional service charges needs to be taxable, please set this up for Service Charges as new state law required for the subtotal of line items sold and service charges to be taxed.

    7 votes

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    Under Review  ·  0 comments  ·  Orders  ·  Admin →
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  6. Add sticky label font size change option. The current font is too small.

    2 votes

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  7. Clover ONLINE needs to work WITHOUT Doordash AND ONLINE Menu needs ability to AUTO stop allowing Customers to order Breakfast items after a particular time ...

    Support Advised has to manually be done every day - Thats nuts ;-)

    3 votes

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    0 comments  ·  Orders  ·  Admin →
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  8. Please add back sales broken down by Card Type on the condensed report. It used to be there about a year ago. Our managers could quickly and efficiently consolidate all card types with our POS. Now it's extremely difficult to do so. I'm not sure why you would change that. Please bring it back asap.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  9. It would be helpful to create a Group of hardware/registers based on any criteria. For example: Let's say we have four Clover Stations. Two of them are in our Main Counter area and the other two are in an "auxillary area". I would go to the Devices area and group Registers 1 and 2 as "Main" and registers 3 and 4 as "Aux".

    Currently, when I run reports, I could Filter by Devices but it only allows me to select All or a single register. I'd like to be able to run reports for "Main" and "Aux" separately which include…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  10. There is interest to create a completely contactless ordering & payment experience by being able to open a running tab with payment pre-authorization via QR Code. The customer seats themself, scans the QR code on the table to view the menu, adds the items they would like for their first round to their order, they insert their payment information to start their tab and send their first round to the bar/kitchen, the tab stays open so the customer can keep ordering without completing the transaction, once they are ready to leave they close their tab/tip from their personal device and…

    4 votes

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    0 comments  ·  Orders  ·  Admin →
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  11. Through Clover Dining we are currently able to apply ORDER DISCOUNTS which does just that, applies discounts to the entire table's order. We are also able to individually apply ITEM DISCOUNTS, applying discounts to the specific item(s) selected. We need to have a GUEST DISCOUNT which allows a restaurant/server to apply a discount to any items that are assigned to a specific GUEST without having to go one by one on each item under that GUEST and complete the ADD ITEM DISCOUNT feature.

    2 votes

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  12. give us flexibility to change name for dine in and take out

    2 votes

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    0 comments  ·  Orders  ·  Admin →
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  13. In our restaurant, we started testing the Flex Pockets and servers love them, since they seem to work very well. All our servers hate the constant printer jamming in the Flex. Anyway, randomly I saw a screen in the Printers app on a station duo that seems to imply network sharing of printers is in "developer preview". I'm hoping it will allow my flex/flex pocket devices to share the usb attached printers on the solos and duos.

    Also is there any way to volunteer our restaurant to prelaunch testing?

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  14. Kiosk should have the option to print out reports.
    Merchants that only use a Kiosk to process need to print out reports and it makes easier if they can get it from the device.
    Some merchants don't know how login to the dashboard and navigate to export/print reports of the dashboard.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  15. I would like to suggest an enhancement to the Clover Invoicing system.

    Currently, when an invoice is paid outside of Clover (such as by cash or check), there is no option to mark the invoice as "Paid" using those payment methods. The only available option is to cancel the invoice, which is not an accurate representation of what occurred.

    It would be extremely helpful to have options such as "Paid by Cash" and "Paid by Check" so invoices can be properly closed and recorded as fulfilled. As it stands, invoices that have been successfully paid outside the system remain open…

    1 vote

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    0 comments  ·  Invoice  ·  Admin →
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  16. examples Extra, Light, On The Side

    4 votes

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    Planned  ·  0 comments  ·  Inventory  ·  Admin →
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  17. We need to be able to see who transfers an order to another employee. Right now, an employee can transfer an order and we have no idea who placed to order originally or who transferred the order.

    1 vote

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  18. an AI solution to capture phone orders in restaurants and send it to the POS and print the order in the kitchen

    2 votes

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  19. Not everyone wants to provide credit card information online or they simply want to pay cash or debit in store. Please give consideration to making this possible.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  20. Instead of guest being numbers such as guest 1 and guest 2. It would improve our service to our customers if we can add there name and customer information/ history especially for repeat groups and customers, even if they change it to color such as blue green and yellow it would server to better tend/ serve multiple guests at a table.

    1 vote

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